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Social Media Proposal
By
Magdalene Tan
Social Media Promotion Objectives
Drive Brand
Awareness
Highlight
Value
Proposition
Convert
Purchasing
Behaviour
Stronger conversion
to sales
Build up word-of-
mouth dispersion –
get our consumers
emotionally
engaged.
“My first GPS watch”
(price point suitable for
entry-level)
“My first wearable tech
product”
Consumers to look
specifically for Soleus
watches at our POS,
rather than just
“come across” it.
Types of Social Media Platforms
Content Driven
Visual Driven
Event Driven
Our Existing Channels
SoleusRunningSG
Number of Followers: 3,278
Engagement is higher for profile
stories & product reviews; reach is
higher for event stories.
Our Existing Channels
SoleusRunningSG
Number of Followers: 422
Engagement is higher
for visually compelling
product shots.
What We Hope To Achieve
• Multiply the platforms of potential Social Media Engagement
that feed content with one another:
o Core Social Media Channels: Facebook & Instagram
o Peripheral Social Media Channels: Twitter, Pinterest,
YouTube, Google+, Flickr
• Increased following and engagement on Core Social Media
Channels.
• Use Social Media to sustain and reinforce publicity from
offline media.
Current Marketing Activities
Existing offline marketing activities are operating
independently
Ads and
Editorial
reviews in
offline and
online fitness
publications
Official Timer
of big running
events
-
HometeamNS
Real Run
- Run 350
- SCS-Singtel
Race Against
Cancer
- SAFRA Bay
Run & Army
Half-Marathon
- Vertical
Marathon
POS Visual
Merchandising
at Soleus retail
outlets
Product
Launches/
Press
Conferences
Roadshows at
race kit
collections,
watch sales at
departmental
stores
Marketing
Affiliate
Partnerships
- SAFRA Run
Clinics
- Physical
Abuse
- The Yoga Co
- 100 Plus
- HPB
Engagement of
brand
influencers -
Personal
Trainers,
Fitness
instructors,
Avid Runners,
Running Clubs
Editorials/
PR
Sponsorship
of
run events
POS/ Visual
Merchandising
Press
Conferences
Roadshows Affiliates Friends of
Soleus
Where we are right now
• POS include departmental stores
and specialty watch retailers where
direct competitors (Fitbit, Garmin,
Polar) do not retail.
• Approx 70% of purchases are low-
to-medium involvement purchases
(where entry-level price point &
attractiveness of design draws
consumers);
• Need to increase high involvement
purchases (where consumers
specifically looks for the brand,
rather than just comes across it).
Respectable network of
25 POS in Singapore
Wide range of offline
marketing activities
• Largely reactive and unintegrated;
• We are official time keeper of
prominent runs with clock display,
but there is no “human face” to the
brand’
• Need more sustainable profiling of
key messages online to support the
offline.
What we plan to do
• Identify “man-in-the-street”
runners/athletes taking part
in the runs we sponsor.
• Profiling of “Friends” in offline
channels
(magazines/newspapers,
POS/ organisers’ websites);
• Video interviews & profiling
of “Friends” on both Soleus
and run organisers’ Social
Media channels.
Better sustainability
in publicity
“Friends of Soleus”
Programme
“Go Strapless”
Campaign
• So far, we have been
profiling Soleus in fitness
magazines (RUN, Men’s
Health, SHAPE), but
continued sustainability in-
between articles is lacking;
• Content sustainability to be
enhanced on Soleus’ social
media platforms;
• Ensure all offline and online
content are integrated for
better top-of-mind recall.
• Current Soleus print ad
“Go Strapless” campaign
on offline channels
(magazine ads, POS)
• Teaser video campaign –
“Show us how you go
strapless” interviews with
runners – on Social
Media channels for
sustainability to offline
publicity.
Current Assets
Sponsorship of Prominent Run Events
– Soleus is official timer of 5 prominent run events with existing
following bases that has social media activation;
– Launch and execute “Friends of Soleus” for each run event
Current Assets
Affiliate Tie-Ups
– Soleus has affiliate marketing partnerships with sports clubs that have a
loyal following, but these partnerships are not being maximised;
– Launch and execute “Friends of Soleus” for each affiliate programme.
Boutique Gym
– Physical Abuse
Boutique Yoga Studio
– The Yoga Co
Current Assets
“Go Strapless” Advertisement Campaign
– Mildly provocative ads but yet understandable and humourous;
– Catchy phrase that can be executed creatively in photography
and videography;
– Need to be extended beyond the advertisement, to the localised
context on Social Media.
Social Media to Integrate
Marketing Activities
Steps to INTEGRATION via Social Media
Social media to fill in the “gaps” between the marketing
activities to enable integration and sustain publicity
INFORMATION
FEEDERS
Run Events Sharing updates
on Soleus Social
Media
ACTION
“Friends of Soleus”
- Identify influencers
from these events for
video/pictorial
profiling in Soleus
Social Media
Passive
Content
Generation
Proactive
Content
Generation
REVERBERATE/
REPLICATE
POS/ Visual
Merchandising
at retailers &
roadshows
Sharing updates
on organisers’
Social Media
Steps to INTEGRATION via Social Media
INFORMATION
FEEDERS
Affiliate
Partnerships
Sharing updates
on Soleus Social
Media
ACTION
“Friends of Soleus”
- Identify influencers
who are members of
these affiliates for
video/pictorial
profiling in Soleus
Social Media
Passive
Content
Generation
Proactive
Content
Generation
REVERBERATE/
REPLICATE
POS/ Visual
Merchandising
at retailers &
roadshows
Sharing updates
on affiliates’
Social Media
Steps to INTEGRATION via Social Media
INFORMATION
FEEDERS
Editorials in fitness
media Sharing articles
on Soleus Social
Media
ACTION
Elaborate on
content
featured in
editorial
Passive
Content
Generation
Proactive
Content
Generation
REVERBERATE/
REPLICATE
POS/ Visual
Merchandising
“Friends of Soleus”
- Pitch influencers for
profiling to fitness media,
which in turn are profiled
in Soleus Social Media
Content Driven Social Media
Programmes
Engaging Content Generation on Social Media
• Profiling of “Friends of Soleus” in an engaging way to attain
higher reach/views;
• Boosting of selected posts during on race days and key fitness
dates, e.g. World Yoga Day, Global Running Day.
Video features & interviews with “Friends”
Current “Friends of Soleus”
Mohammad Shariff Abdullah(Singapore Blade
Runner), participant at Vertical Marathon
• First disabled athlete to participate in a vertical
marathon
David Shum, participant at SAFRA Bay Run
• Running Coach
• Speaker for Sponsored Soleus talks and
Running Clinics
Gale Ng, participant at Race Against Cancer
• Breast cancer survivor and part of SCS’ Charity
Athlete Programme
Sally Lim, participant at Race Against Cancer
• Nose cancer survivor and part of SCS’ Charity
Athlete Programme
What we need to do
• Expand our range of “Friends of Soleus” influencers
– Identify more “Friends” and invite members of the public (via
our Social Media) to pitch their fitness stories for a chance to
get on the programme:
• Incentives: Free run event passes, free Soleus GPS watch.
– On-site photography and video interviews before and after run
events (similar to mobile TV reporting).
Video features & interviews with “Friends”
Photo features
of “Friends” at
our run events
Identify candidates amongst “Friends” for
“Go Strapless”
“Go Strapless” indicates a more glamourous campaign
Candidates need to be more telegenic and photogenic, as well as
“gungho” in beauty poses, e.g. fitness trainers from affiliate clubs.
Jacqui Heng,
spinning instructor
Sandra Riley Tang,
Yoga instructor
Ng U-Jin, Crossfit
instructor
“Go Strapless” video tutorials
• Currently we have video tutorials on YouTube from Soleus
US that feature the watches with US instructors.
• “Go Strapless” ambassadors to be our “faces” for new
series of video tutorials for Singaporean consumers on
Soleus Singapore’s Facebook, Instagram and YouTube.
To produce new series of Soleus tutorials featuring “Go Strapless” glamour fitness trainers
Event Driven Social Media
Programmes
Photos/ Video interviews of participants at run events posing
with Soleus cut-outs. Get them to follow Soleus Social Media
pages using hashtags (#soleusrunningsg) to win Soleus
watches or get a Soleus shoebag.
Run Events
Location-based Services
• Incentivise consumers to register their locations
(FourSquare, Facebook, Instagram – using GPS) at Soleus
roadshow booths during running/fitness events, to booster
association of Soleus with fitness & sports.
Utilise location-based GPS services on Social Media (getting customers to “check-
in” on their mobile phones when they visit Soleus booths) to booster Soleus’ online
brand association with fitness & sporting activities and venues.
Soleus Roadshows
At roadshows, get consumers to follow Soleus Social Media
pages (Facebook, Instagram, Google+, Linkedin) and post
pictures of Soleus watches with #soleusrunningsg hashtag to
obtain additional discount on Soleus watches.
Enhance customer engagement by getting them to “like”
or put up Soleus posts on their own Social Media pages
to obtain additional discounts at roadshows.
Virtual Stores
Incorporate Virtual Stores (with QR Codes connected to our
online e-shop, www.timepieceatelier.com) at run events where
we do not have POS presence on outdoor banners.
Put up a virtual store of Soleus
products on an outdoor banner.
Augmented Reality
Incorporate Augmented Reality at run events where we do not
have POS presence on outdoor banners. Get consumers to
“Check-in”/“Like” our Social Media pages before they can try
out the watches virtually.
Enable augmented reality on outdoor banners/ POS materials at
events where we do not have a booth.
Visual Driven Social Media
Programmes
Public Participation on Social Media – Online
• Tap on global high traffic
hashtags (e.g. #fit #run
#furtherfasterstronger) with
beauty shots / inspirational
quotes on Soleus Social Media;
• Online photography contest:
Activate consumers to take
beauty shots of their Soleus
watches & share on their
personal Instagram/Facebook
pages
– Best beauty shots to be featured on
Soleus Social Media and win prizes.
Creative beauty
shots of Soleus
watches with high
traffic hashtags.
Replicate Visuals on Peripheral Channels
• Replicate the popular and attractive beauty shots of Soleus
watches from Instagram on other visual-based Social
Media channels to enhance reach.
Affiliate Marketing
• Tap on the larger Instagram followers of affiliate marketing
partners and brand influencers with co-branded photos.
Social media activation
cards/brochures
Points-of-Sales
• “Go Strapless” video tutorials with the new Soleus Friends on
small TVs displayed at POS outlets at retailers and
departmental stores;
• Social Media Activation brochures to be displayed prominently;
Advertise Soleus YouTube
channel on TV display at
POS outlet
Conclusion
Conclusion
• Key takeaways from new Social Media strategy for Soleus are:
o Publicity has expanded beyond media owner engagement:
- Not only do we need to continue engaging media owners, but also extend
this engagement to consumers to widen media touch-points.
o Traditional media is here to stay – the power of traditional media
lies in the trust it has built up with consumers:
- Social media will function to reinforce and sustain, not overtake.
- Capitalise on traditional media to point consumers to our Social Media
channels – requires Social Media activation to be incorporated in
traditional media outlets.
o Social Media functions to widen POS
- Social media opens up new sales channels to enhance existing offline POS.
The End

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Soleus Social Media Plan 2016 (Magdalene)

  • 2. Social Media Promotion Objectives Drive Brand Awareness Highlight Value Proposition Convert Purchasing Behaviour Stronger conversion to sales Build up word-of- mouth dispersion – get our consumers emotionally engaged. “My first GPS watch” (price point suitable for entry-level) “My first wearable tech product” Consumers to look specifically for Soleus watches at our POS, rather than just “come across” it.
  • 3. Types of Social Media Platforms Content Driven Visual Driven Event Driven
  • 4. Our Existing Channels SoleusRunningSG Number of Followers: 3,278 Engagement is higher for profile stories & product reviews; reach is higher for event stories.
  • 5. Our Existing Channels SoleusRunningSG Number of Followers: 422 Engagement is higher for visually compelling product shots.
  • 6. What We Hope To Achieve • Multiply the platforms of potential Social Media Engagement that feed content with one another: o Core Social Media Channels: Facebook & Instagram o Peripheral Social Media Channels: Twitter, Pinterest, YouTube, Google+, Flickr • Increased following and engagement on Core Social Media Channels. • Use Social Media to sustain and reinforce publicity from offline media.
  • 7. Current Marketing Activities Existing offline marketing activities are operating independently Ads and Editorial reviews in offline and online fitness publications Official Timer of big running events - HometeamNS Real Run - Run 350 - SCS-Singtel Race Against Cancer - SAFRA Bay Run & Army Half-Marathon - Vertical Marathon POS Visual Merchandising at Soleus retail outlets Product Launches/ Press Conferences Roadshows at race kit collections, watch sales at departmental stores Marketing Affiliate Partnerships - SAFRA Run Clinics - Physical Abuse - The Yoga Co - 100 Plus - HPB Engagement of brand influencers - Personal Trainers, Fitness instructors, Avid Runners, Running Clubs Editorials/ PR Sponsorship of run events POS/ Visual Merchandising Press Conferences Roadshows Affiliates Friends of Soleus
  • 8. Where we are right now • POS include departmental stores and specialty watch retailers where direct competitors (Fitbit, Garmin, Polar) do not retail. • Approx 70% of purchases are low- to-medium involvement purchases (where entry-level price point & attractiveness of design draws consumers); • Need to increase high involvement purchases (where consumers specifically looks for the brand, rather than just comes across it). Respectable network of 25 POS in Singapore Wide range of offline marketing activities • Largely reactive and unintegrated; • We are official time keeper of prominent runs with clock display, but there is no “human face” to the brand’ • Need more sustainable profiling of key messages online to support the offline.
  • 9. What we plan to do • Identify “man-in-the-street” runners/athletes taking part in the runs we sponsor. • Profiling of “Friends” in offline channels (magazines/newspapers, POS/ organisers’ websites); • Video interviews & profiling of “Friends” on both Soleus and run organisers’ Social Media channels. Better sustainability in publicity “Friends of Soleus” Programme “Go Strapless” Campaign • So far, we have been profiling Soleus in fitness magazines (RUN, Men’s Health, SHAPE), but continued sustainability in- between articles is lacking; • Content sustainability to be enhanced on Soleus’ social media platforms; • Ensure all offline and online content are integrated for better top-of-mind recall. • Current Soleus print ad “Go Strapless” campaign on offline channels (magazine ads, POS) • Teaser video campaign – “Show us how you go strapless” interviews with runners – on Social Media channels for sustainability to offline publicity.
  • 10. Current Assets Sponsorship of Prominent Run Events – Soleus is official timer of 5 prominent run events with existing following bases that has social media activation; – Launch and execute “Friends of Soleus” for each run event
  • 11. Current Assets Affiliate Tie-Ups – Soleus has affiliate marketing partnerships with sports clubs that have a loyal following, but these partnerships are not being maximised; – Launch and execute “Friends of Soleus” for each affiliate programme. Boutique Gym – Physical Abuse Boutique Yoga Studio – The Yoga Co
  • 12. Current Assets “Go Strapless” Advertisement Campaign – Mildly provocative ads but yet understandable and humourous; – Catchy phrase that can be executed creatively in photography and videography; – Need to be extended beyond the advertisement, to the localised context on Social Media.
  • 13. Social Media to Integrate Marketing Activities
  • 14. Steps to INTEGRATION via Social Media Social media to fill in the “gaps” between the marketing activities to enable integration and sustain publicity INFORMATION FEEDERS Run Events Sharing updates on Soleus Social Media ACTION “Friends of Soleus” - Identify influencers from these events for video/pictorial profiling in Soleus Social Media Passive Content Generation Proactive Content Generation REVERBERATE/ REPLICATE POS/ Visual Merchandising at retailers & roadshows Sharing updates on organisers’ Social Media
  • 15. Steps to INTEGRATION via Social Media INFORMATION FEEDERS Affiliate Partnerships Sharing updates on Soleus Social Media ACTION “Friends of Soleus” - Identify influencers who are members of these affiliates for video/pictorial profiling in Soleus Social Media Passive Content Generation Proactive Content Generation REVERBERATE/ REPLICATE POS/ Visual Merchandising at retailers & roadshows Sharing updates on affiliates’ Social Media
  • 16. Steps to INTEGRATION via Social Media INFORMATION FEEDERS Editorials in fitness media Sharing articles on Soleus Social Media ACTION Elaborate on content featured in editorial Passive Content Generation Proactive Content Generation REVERBERATE/ REPLICATE POS/ Visual Merchandising “Friends of Soleus” - Pitch influencers for profiling to fitness media, which in turn are profiled in Soleus Social Media
  • 17. Content Driven Social Media Programmes
  • 18. Engaging Content Generation on Social Media • Profiling of “Friends of Soleus” in an engaging way to attain higher reach/views; • Boosting of selected posts during on race days and key fitness dates, e.g. World Yoga Day, Global Running Day. Video features & interviews with “Friends”
  • 19. Current “Friends of Soleus” Mohammad Shariff Abdullah(Singapore Blade Runner), participant at Vertical Marathon • First disabled athlete to participate in a vertical marathon David Shum, participant at SAFRA Bay Run • Running Coach • Speaker for Sponsored Soleus talks and Running Clinics Gale Ng, participant at Race Against Cancer • Breast cancer survivor and part of SCS’ Charity Athlete Programme Sally Lim, participant at Race Against Cancer • Nose cancer survivor and part of SCS’ Charity Athlete Programme
  • 20. What we need to do • Expand our range of “Friends of Soleus” influencers – Identify more “Friends” and invite members of the public (via our Social Media) to pitch their fitness stories for a chance to get on the programme: • Incentives: Free run event passes, free Soleus GPS watch. – On-site photography and video interviews before and after run events (similar to mobile TV reporting). Video features & interviews with “Friends” Photo features of “Friends” at our run events
  • 21. Identify candidates amongst “Friends” for “Go Strapless” “Go Strapless” indicates a more glamourous campaign Candidates need to be more telegenic and photogenic, as well as “gungho” in beauty poses, e.g. fitness trainers from affiliate clubs. Jacqui Heng, spinning instructor Sandra Riley Tang, Yoga instructor Ng U-Jin, Crossfit instructor
  • 22. “Go Strapless” video tutorials • Currently we have video tutorials on YouTube from Soleus US that feature the watches with US instructors. • “Go Strapless” ambassadors to be our “faces” for new series of video tutorials for Singaporean consumers on Soleus Singapore’s Facebook, Instagram and YouTube. To produce new series of Soleus tutorials featuring “Go Strapless” glamour fitness trainers
  • 23. Event Driven Social Media Programmes
  • 24. Photos/ Video interviews of participants at run events posing with Soleus cut-outs. Get them to follow Soleus Social Media pages using hashtags (#soleusrunningsg) to win Soleus watches or get a Soleus shoebag. Run Events
  • 25. Location-based Services • Incentivise consumers to register their locations (FourSquare, Facebook, Instagram – using GPS) at Soleus roadshow booths during running/fitness events, to booster association of Soleus with fitness & sports. Utilise location-based GPS services on Social Media (getting customers to “check- in” on their mobile phones when they visit Soleus booths) to booster Soleus’ online brand association with fitness & sporting activities and venues.
  • 26. Soleus Roadshows At roadshows, get consumers to follow Soleus Social Media pages (Facebook, Instagram, Google+, Linkedin) and post pictures of Soleus watches with #soleusrunningsg hashtag to obtain additional discount on Soleus watches. Enhance customer engagement by getting them to “like” or put up Soleus posts on their own Social Media pages to obtain additional discounts at roadshows.
  • 27. Virtual Stores Incorporate Virtual Stores (with QR Codes connected to our online e-shop, www.timepieceatelier.com) at run events where we do not have POS presence on outdoor banners. Put up a virtual store of Soleus products on an outdoor banner.
  • 28. Augmented Reality Incorporate Augmented Reality at run events where we do not have POS presence on outdoor banners. Get consumers to “Check-in”/“Like” our Social Media pages before they can try out the watches virtually. Enable augmented reality on outdoor banners/ POS materials at events where we do not have a booth.
  • 29. Visual Driven Social Media Programmes
  • 30. Public Participation on Social Media – Online • Tap on global high traffic hashtags (e.g. #fit #run #furtherfasterstronger) with beauty shots / inspirational quotes on Soleus Social Media; • Online photography contest: Activate consumers to take beauty shots of their Soleus watches & share on their personal Instagram/Facebook pages – Best beauty shots to be featured on Soleus Social Media and win prizes. Creative beauty shots of Soleus watches with high traffic hashtags.
  • 31. Replicate Visuals on Peripheral Channels • Replicate the popular and attractive beauty shots of Soleus watches from Instagram on other visual-based Social Media channels to enhance reach.
  • 32. Affiliate Marketing • Tap on the larger Instagram followers of affiliate marketing partners and brand influencers with co-branded photos.
  • 33. Social media activation cards/brochures Points-of-Sales • “Go Strapless” video tutorials with the new Soleus Friends on small TVs displayed at POS outlets at retailers and departmental stores; • Social Media Activation brochures to be displayed prominently; Advertise Soleus YouTube channel on TV display at POS outlet
  • 35. Conclusion • Key takeaways from new Social Media strategy for Soleus are: o Publicity has expanded beyond media owner engagement: - Not only do we need to continue engaging media owners, but also extend this engagement to consumers to widen media touch-points. o Traditional media is here to stay – the power of traditional media lies in the trust it has built up with consumers: - Social media will function to reinforce and sustain, not overtake. - Capitalise on traditional media to point consumers to our Social Media channels – requires Social Media activation to be incorporated in traditional media outlets. o Social Media functions to widen POS - Social media opens up new sales channels to enhance existing offline POS.