Automation of IT systems can save public sector organizations time and money while increasing productivity, according to a survey of 162 IT professionals. Network configuration management was found to be the most beneficial automation tool, saving over 58% of respondents' time. While 53% of respondents said automation had not changed their IT staff sizes, 67% saw increased productivity and over 84% believed automation saved time. However, integrating tools, budget constraints, and lack of training were cited as challenges to successful automation rollout. Compliance reporting requirements were also driving many organizations' decisions to adopt automation.
Over half of IT professionals feel infrastructure complexity has greatly affected their role in the last 3-5 years. Cloud computing is seen as the most disruptive emerging technology and the most important for investment. While most IT professionals are confident in providing strategic guidance, the majority only get occasional opportunities. To feel more empowered, around half need more training in their areas and a better understanding of the business.
This survey of IT professionals at public sector agencies found that:
1) Nearly all respondents said increasing network complexity has affected their job responsibilities in the last 3-5 years.
2) Compute virtualization and cloud computing had the largest impacts and are seen as most important for remaining competitive.
3) Only about 30% of respondents are confident in providing guidance on strategic technology decisions due to complexity.
4) Most want more training to provide better guidance on emerging technologies.
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
Automation of IT systems can save public sector organizations time and money while increasing productivity, according to a survey of 162 IT professionals. Network configuration management was found to be the most beneficial automation tool, saving over 58% of respondents' time. While 53% of respondents said automation had not changed their IT staff sizes, 67% saw increased productivity and over 84% believed automation saved time. However, integrating tools, budget constraints, and lack of training were cited as challenges to successful automation rollout. Compliance reporting requirements were also driving many organizations' decisions to adopt automation.
Over half of IT professionals feel infrastructure complexity has greatly affected their role in the last 3-5 years. Cloud computing is seen as the most disruptive emerging technology and the most important for investment. While most IT professionals are confident in providing strategic guidance, the majority only get occasional opportunities. To feel more empowered, around half need more training in their areas and a better understanding of the business.
This survey of IT professionals at public sector agencies found that:
1) Nearly all respondents said increasing network complexity has affected their job responsibilities in the last 3-5 years.
2) Compute virtualization and cloud computing had the largest impacts and are seen as most important for remaining competitive.
3) Only about 30% of respondents are confident in providing guidance on strategic technology decisions due to complexity.
4) Most want more training to provide better guidance on emerging technologies.
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
Nearly half of IT professionals surveyed indicated that additional training in their areas of responsibility would empower them to provide more strategic guidance to business decisions. Around a third felt they were already confident in this role, while another third wanted a better understanding of business operations. Infrastructure complexity was found to have greatly impacted most IT roles in the past 3-5 years. Data analytics and security were seen as the skills most important for the future.
Nearly 90% of IT professionals feel that increased infrastructure complexity has affected their role in the last 3-5 years. Cloud computing and mobility are seen as the most important technologies for investment, and information security is the IT role that needs to adapt the most. While most IT professionals feel confident providing strategic guidance, only a third are completely confident and the majority only get occasional opportunities to provide guidance. Additional training in their areas of responsibility and a better understanding of the business are most needed for IT professionals to feel more empowered.
AFCEA Cybersecurity through Continuous Monitoring: SolarWinds Survey Results ...SolarWinds
WINNER: Overall Best In Show at 2014 AFCEA® Cyber Conference Solutions Trail
In a 2014 survey by SolarWinds and Market Connections, federal government and military IT professionals stated that their biggest cybersecurity threats are people both malicious external attackers and clueless insiders. So how do Federal IT Pros prevent activity that can put their agencies security at risk and address these living cybersecurity threats when human behavior is out of their
control? Implementing continuous monitoring solutions can help federal agencies safeguard against human error and quickly identify vulnerabilities, compliance issues and other threats by automatically collecting data and reporting on the performance, availability and security posture of an IT infrastructure. While continuous monitoring of the performance of networks, applications, servers, and
more will not stop hackers from attempting to infiltrate a network or stop careless employees from accidental blunders, it can provide a first line of defense and critical insight into how the IT infrastructure is impacted. In this session you will learn: " The top cybersecurity threats plaguing agencies today and their sources " The types of continuous monitoring tools and technologies that can be leveraged by both IT operations and information security simultaneously to quickly detect and mitigate threats " How to overcome common obstacles and frustrations agencies face when implementing continuous monitoring solutions and what benefits they see upon implementation.
SolarWinds Application Performance End User Survey (Australia)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
A look at IT decision making, budgeting, priorities and technology adoption among UK and Germany-based SMEs based on 500 interviews (250 in the UK and 250 in Germany) with IT decision makers from private sector SME organisations.
The document discusses the results of a survey of 298 IT professionals in the US and Canada on emerging technologies and their impact on the role of IT. Key findings include:
- Over 90% of IT professionals said infrastructure complexity has affected their role in the last 3-5 years.
- Top emerging technologies impacting businesses were compute virtualization, mobility, and cloud computing. BYOD was seen as most disruptive.
- Cloud computing and mobility were seen as most important for investment to remain competitive in the future.
- Information security and cloud skills will be most in demand, while server management and virtualization skills are most likely to be automated.
- The IT role needing most adaptation is information security.
SolarWinds Application Performance End User Survey (Singapore)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
IT Alert Management Survey Results - February 2013SolarWinds
SolarWinds recently conducted a survey on IT Alert Management with participation from over 150 IT professionals. We learned about the challenges faced in managing alerts. Here are the findings…
The survey found that email management has become more complex for organizations due to factors like mobility, BYOD, and the volume of emails sent from smart devices. It is a costly challenge as well, with larger companies having 6 or more employees dedicated to email management. While monitoring emails takes up over half of IT employees' time, tools for managing emails lack innovation and companies use multiple tools to manage emails on-premise primarily, though interest in cloud-based email solutions is growing.
SolarWinds Application Performance End User Survey (UK)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
SolarWinds Application Performance End User Survey (North America)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
Systems Administrators UK Survey ResultsSolarWinds
A survey of 400 UK-based systems administrators found that:
1) They enjoy solving problems and helping users the most about their jobs, but feel pressures of increased workload and responsibilities with too little pay and budget.
2) Most find their jobs at least somewhat enjoyable and appreciated by their employers, though less than 20% feel highly satisfied.
3) In their free time, many enjoy activities like surfing the web, video games, and outdoor activities to relax after long work weeks that often exceed 40 hours.
- The document summarizes findings from a study on application performance and availability conducted between public and private sector employees. It finds that email and office applications are used daily by 94% of respondents and are most critical to their jobs. 70% of respondents have experienced an issue with a critical application at some point. While most (76%) are satisfied with the IT department's response time, 36% reported waiting at least one business day for some issues to be resolved.
SolarWinds Application Performance End User Survey (Denmark)SolarWinds
- The document summarizes findings from a survey of 200 Danish end users about their use of applications at work and how application performance impacts their jobs.
- Email and office applications are used daily by over 90% and 58% respectively and are most critical for performing their jobs.
- For over 40%, application performance is critical to accomplishing their work, while for 55% its importance has increased over 5 years due to more time spent using apps and increased workload.
- Over 70% contacted IT up to 10 times in the past year regarding app issues, while 10% had no contact. 65% have experienced a critical app issue at some point.
SolarWinds Federal Cybersecurity Survey 2016SolarWinds
The results of SolarWinds' third annual federal Cybersecurity Survey, which explores the biggest barriers to improving IT security, including exposure during consolidation and modernization processes, threats from foreign governments and careless or untrained insiders. The findings also highlight how the implementation of IT security management tools help mitigate threats, strengthening security strategies.
Systems Administrators AUS Survey ResultsSolarWinds
A wide-ranging survey of Australia systems administrators that captures the rapidly evolving nature of the sysadmin role and their thoughts on life inside and outside of the workplace in October 2013.
Netadmin and Sysadmin Survey Results - AUSSolarWinds
A wide-ranging survey of Australian network and systems administrators that captures the rapidly evolving nature of these IT Pros’ roles and their thoughts on life inside and outside of the workplace
Netadmin and Sysadmin Survey Results - UKSolarWinds
A wide-ranging survey of UK network and systems administrators that captures the rapidly evolving nature of these IT Pros’ roles and their thoughts on life inside and outside of the workplace
Nearly half of IT professionals surveyed indicated that additional training in their areas of responsibility would empower them to provide more strategic guidance to business decisions. Around a third felt they were already confident in this role, while another third wanted a better understanding of business operations. Infrastructure complexity was found to have greatly impacted most IT roles in the past 3-5 years. Data analytics and security were seen as the skills most important for the future.
Nearly 90% of IT professionals feel that increased infrastructure complexity has affected their role in the last 3-5 years. Cloud computing and mobility are seen as the most important technologies for investment, and information security is the IT role that needs to adapt the most. While most IT professionals feel confident providing strategic guidance, only a third are completely confident and the majority only get occasional opportunities to provide guidance. Additional training in their areas of responsibility and a better understanding of the business are most needed for IT professionals to feel more empowered.
AFCEA Cybersecurity through Continuous Monitoring: SolarWinds Survey Results ...SolarWinds
WINNER: Overall Best In Show at 2014 AFCEA® Cyber Conference Solutions Trail
In a 2014 survey by SolarWinds and Market Connections, federal government and military IT professionals stated that their biggest cybersecurity threats are people both malicious external attackers and clueless insiders. So how do Federal IT Pros prevent activity that can put their agencies security at risk and address these living cybersecurity threats when human behavior is out of their
control? Implementing continuous monitoring solutions can help federal agencies safeguard against human error and quickly identify vulnerabilities, compliance issues and other threats by automatically collecting data and reporting on the performance, availability and security posture of an IT infrastructure. While continuous monitoring of the performance of networks, applications, servers, and
more will not stop hackers from attempting to infiltrate a network or stop careless employees from accidental blunders, it can provide a first line of defense and critical insight into how the IT infrastructure is impacted. In this session you will learn: " The top cybersecurity threats plaguing agencies today and their sources " The types of continuous monitoring tools and technologies that can be leveraged by both IT operations and information security simultaneously to quickly detect and mitigate threats " How to overcome common obstacles and frustrations agencies face when implementing continuous monitoring solutions and what benefits they see upon implementation.
SolarWinds Application Performance End User Survey (Australia)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
A look at IT decision making, budgeting, priorities and technology adoption among UK and Germany-based SMEs based on 500 interviews (250 in the UK and 250 in Germany) with IT decision makers from private sector SME organisations.
The document discusses the results of a survey of 298 IT professionals in the US and Canada on emerging technologies and their impact on the role of IT. Key findings include:
- Over 90% of IT professionals said infrastructure complexity has affected their role in the last 3-5 years.
- Top emerging technologies impacting businesses were compute virtualization, mobility, and cloud computing. BYOD was seen as most disruptive.
- Cloud computing and mobility were seen as most important for investment to remain competitive in the future.
- Information security and cloud skills will be most in demand, while server management and virtualization skills are most likely to be automated.
- The IT role needing most adaptation is information security.
SolarWinds Application Performance End User Survey (Singapore)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
IT Alert Management Survey Results - February 2013SolarWinds
SolarWinds recently conducted a survey on IT Alert Management with participation from over 150 IT professionals. We learned about the challenges faced in managing alerts. Here are the findings…
The survey found that email management has become more complex for organizations due to factors like mobility, BYOD, and the volume of emails sent from smart devices. It is a costly challenge as well, with larger companies having 6 or more employees dedicated to email management. While monitoring emails takes up over half of IT employees' time, tools for managing emails lack innovation and companies use multiple tools to manage emails on-premise primarily, though interest in cloud-based email solutions is growing.
SolarWinds Application Performance End User Survey (UK)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
SolarWinds Application Performance End User Survey (North America)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
Systems Administrators UK Survey ResultsSolarWinds
A survey of 400 UK-based systems administrators found that:
1) They enjoy solving problems and helping users the most about their jobs, but feel pressures of increased workload and responsibilities with too little pay and budget.
2) Most find their jobs at least somewhat enjoyable and appreciated by their employers, though less than 20% feel highly satisfied.
3) In their free time, many enjoy activities like surfing the web, video games, and outdoor activities to relax after long work weeks that often exceed 40 hours.
- The document summarizes findings from a study on application performance and availability conducted between public and private sector employees. It finds that email and office applications are used daily by 94% of respondents and are most critical to their jobs. 70% of respondents have experienced an issue with a critical application at some point. While most (76%) are satisfied with the IT department's response time, 36% reported waiting at least one business day for some issues to be resolved.
SolarWinds Application Performance End User Survey (Denmark)SolarWinds
- The document summarizes findings from a survey of 200 Danish end users about their use of applications at work and how application performance impacts their jobs.
- Email and office applications are used daily by over 90% and 58% respectively and are most critical for performing their jobs.
- For over 40%, application performance is critical to accomplishing their work, while for 55% its importance has increased over 5 years due to more time spent using apps and increased workload.
- Over 70% contacted IT up to 10 times in the past year regarding app issues, while 10% had no contact. 65% have experienced a critical app issue at some point.
SolarWinds Federal Cybersecurity Survey 2016SolarWinds
The results of SolarWinds' third annual federal Cybersecurity Survey, which explores the biggest barriers to improving IT security, including exposure during consolidation and modernization processes, threats from foreign governments and careless or untrained insiders. The findings also highlight how the implementation of IT security management tools help mitigate threats, strengthening security strategies.
Systems Administrators AUS Survey ResultsSolarWinds
A wide-ranging survey of Australia systems administrators that captures the rapidly evolving nature of the sysadmin role and their thoughts on life inside and outside of the workplace in October 2013.
Netadmin and Sysadmin Survey Results - AUSSolarWinds
A wide-ranging survey of Australian network and systems administrators that captures the rapidly evolving nature of these IT Pros’ roles and their thoughts on life inside and outside of the workplace
Netadmin and Sysadmin Survey Results - UKSolarWinds
A wide-ranging survey of UK network and systems administrators that captures the rapidly evolving nature of these IT Pros’ roles and their thoughts on life inside and outside of the workplace
How-To: Linux Performance Monitoring & Management for your Multi-Vendor Network SolarWinds
Need more control over Linux performance monitoring and management? SolarWinds Server & Application Monitor delivers affordable, easy-to-use Linux performance monitoring and management for your multi-vendor network. Learn how.
A wide-ranging survey of US systems administrators that captures the rapidly evolving nature of the sysadmin role and their thoughts on life inside and outside of the workplace in October 2013
Kiwi Syslog Server is a log management software that collects, displays, alerts, reacts to, and forwards syslog messages and SNMP traps from network devices such as routers, switches, firewalls, and Windows® servers, and Linux® and Unix® hosts.
Learn how Kiwi Syslog Server help help you simplify syslog management in your network
Kiwi CatTools is a network automation tool that helps manage device configurations on routers, switches, firewalls.
From a simple, easy-to-use console, you can simplify network configuration management, device config backup, config change alerting, config compare, reporting and more.
This document summarizes the qualifications of an IT support company in Orange County, California. It outlines 16 years of networking experience, expertise in technologies like Cisco, Windows, and Novell, and certifications like MCSE, CNE, and CNA. It distinguishes the company by only employing top network engineers and administrators with relevant certifications. Unlike other firms run by non-technical people, this company is owned and managed by a network engineer with 13 years of hands-on experience. It promises greater efficiency over firms that may use untrained high school students for complex business network issues. Clients are advised to check certifications, references, guarantees, and other credentials to ensure their network is handled by true IT professionals.
This document summarizes the qualifications of an IT support company in Orange County, California. It outlines 16 years of networking experience, expertise in technologies like Cisco, Windows, and Novell, and certifications like MCSE, CNE, and CNA. It distinguishes the company by only employing top network engineers and administrators with relevant certifications. Unlike other firms run by non-technical people, this company is owned and managed by a certified network engineer with 13 years of hands-on experience. It promises greater efficiency over untrained "high school geeks" by offering true IT professionals for the same low cost as other firms.
This document summarizes the qualifications of an IT support company in Orange County, California. It outlines 16 years of networking experience, expertise in technologies like Cisco, Windows, and Novell, and certifications like MCSE, CNE, and CNA. It distinguishes the company by only employing top network engineers and administrators with relevant certifications. Unlike other firms run by non-technical people, this company is owned and managed by a network engineer with 13 years of hands-on experience. It promises greater efficiency over firms that may employ inexperienced "geeks" for complex business network work. Clients are advised to check certifications, references, guarantees, and the Better Business Bureau before hiring an IT support company.
Brighttalk converged infrastructure and it operations management - finalAndrew White
How Converged Infrastructure Will Change IT Operations Management
Over the past decade, Enterprises have leveraged a shared service model to make IT more cost effective. The emergence of “Converged Infrastructure” and “Fabric-Based Infrastructure” will allow IT to offer purpose driven solutions rather than the function driven solutions of the past. To do this, IT will need to evolve towards more modular designs, rely more on open standards, and rethink their approach to management frameworks.
In this session you will learn:
How converged infrastructure is used to create purpose driven solutions
Why new operational challenges are faced as this new approach is used broadly
What changes need to occur to succeed with this new paradigm
Masley Associates provides computer tech support, network administration, and web design solutions for businesses. They have extensive experience and expertise to ensure efficient and reliable server and system performance. As a business depends on its computers and networks, Masley can prevent hardware and software failures through well-scheduled maintenance. With over 17 years of experience, Masley is led by a seasoned network engineer and administrator to deliver creative solutions beyond just technical skills. They strive to maximize clients' IT infrastructure efficiency at an affordable cost.
From Novice to Network Administrator Starting Your IT Journey (1).pdfShahrabanAbdullah2
Vinsys is a leading provider of IT Training and Corporate Services. We offer certification courses for Corporates and Professionals. Our courses include ISO, PMP, Prince2, AWS and Networking courses like CCNA, CCNP and many more. About CCNA Course, it is considered to be an important one for the professionals, who wish to grow and flourish their career in networking field. To become a network administrator it is essential for you to enroll and clear the respective examination. Also, we arrange online CCNA training course in Saudi Arabia and many other regions. Check out the upcoming batches and enroll now!
Network Security Expert Professional (002)Jason Chapman
This document provides information about a Network Security Expert Professional course offered by Global Information Technology. The 477-hour course prepares students to take and pass certification exams for A+, Network+, Linux+, Security+, MCSA 2012, and CCNA. Upon completing the course and exams, students will have an impressive portfolio of six IT certifications to include on their resume. The course teaches skills needed for careers such as network administrator, security engineer, help desk technician, and more. It covers topics like networking, security, operating systems, and troubleshooting. The growing demand for IT and cybersecurity professionals makes this an exciting and rewarding career path.
The document describes the roles and responsibilities of a desktop support engineer or IT support engineer. It discusses their key duties like troubleshooting technical problems, installing software and hardware, providing remote support, and escalating unresolved issues. It also outlines different levels of desktop support engineers based on experience. Finally, it lists competencies required for the role like technical qualifications, certifications in areas like networking, problem solving skills, and ability to communicate with and support customers.
The infrastructure and the Security Essentials of Information Technology in a...adeel hamid
The document discusses IT infrastructure and IT security. It defines IT infrastructure as the hardware, software, networks, and services that support an enterprise's IT needs. The key components of a standard IT infrastructure are identified as hardware, software, network resources, and human resources. IT security involves protecting systems and information from unauthorized access or harm. Security aims to ensure the confidentiality, integrity, and availability of information. The document then provides recommendations for appropriate IT infrastructure components for different types of organizations.
How to Monitor Digital Dependencies Across Your Modern IT StackThousandEyes
The document discusses how to monitor digital dependencies across a modern IT stack. It notes the challenges of enabling digital services across hybrid work locations, networks, cloud infrastructure and more. When issues arise, outages can significantly impact organizations through lost revenue, customer churn and more. The presentation recommends taking a modern operations approach by collecting data across all infrastructure to identify problems, correlating alerts to prioritize issues, and defining workflows to quickly resolve problems. It demonstrates Cisco's ThousandEyes solution for enhancing operations with expanded visibility.
How to Monitor Digital Dependencies Across Your Modern IT StackThousandEyes
The document discusses how to monitor digital dependencies across a modern IT stack. It notes the challenges of enabling digital services across hybrid work locations, networks, cloud infrastructure and more. When issues arise, outages can significantly impact organizations through lost revenue, customer churn and productivity losses. The presentation recommends taking a modern operations approach by collecting data across all infrastructure to identify problems, correlating alerts to prioritize issues, and defining workflows to quickly resolve problems. It demonstrates Cisco's ThousandEyes solution for enhancing operations through expanded visibility across networks and applications.
This year's Network Barometer Report found that:
1) Over half (51%) of network devices across various regions and industries are now ageing or obsolete, the highest percentage in six years, indicating networks are getting older.
2) The percentage of ageing devices increased the most in the Americas, Asia Pacific, and Europe, which can be partly explained by lingering effects of recent economic slowdowns.
3) While networks are generally getting older, some technology refresh is occurring to support trends like enterprise mobility, with wireless access ports increasingly supporting power-over-Ethernet, gigabit speeds, and 10-gigabit uplinks.
This document summarizes a two-day training seminar on improving network and internet connections. The seminar will cover topics such as network fundamentals, common connection problems, performance diagnostics and troubleshooting, security, and hands-on exercises with diagnostic tools. Attendees will learn how to configure and optimize their network infrastructure, identify and resolve issues like slow speeds and errors, and defend against threats. The goal is to help IT professionals better manage network connectivity and performance issues. The seminar will be led by an experienced instructor with over 10 years of experience in networking technologies.
Didiet Kusumadihardja - Cybersecurity Consultant Portfolio. Qualification, affiliation, list of services offered and related experience. Language: English.
What Do Managed IT Support Services Mean.docxHEX64
Managed IT Services: One-Stop Solution to Your Company's IT-Related Problems. The achievement of your business depends on your IT infrastructure. Actually, IT is commonly the supply of competitive advantage For lots of smaller and medium-sized companies.
The sole purpose to study Enterprise Network is to create business simplicity across worldwide. The side arms of successful networking are scalability, robustness, fault identification, communication, modularity, security and maintaining privacy. The key for making a network is to provide the essential tools and techniques that will offer the quality of a private/public network.
As I discussed earlier the key purpose is to create business simplicity that means creating IT/Infrastructure simplicity across the cities where an Enterprise Network is connected. Obtaining success in failure/break-down conditions is the main purpose of a network. So to achieve that requirement network designing involves certain topologies, protocols, bandwidth allocation. Topology requirement can be described as maintaining two adjacent networks against any failure in a single link or node. Protocol requirement can be described as using dynamic/static routing protocol to provide routes must be congestion free in a network. Bandwidth allocation is needed to actively allocate extra bandwidth just to maintain the working condition in a network. Design and Modification criteria is all over handed to a person called Network Administrator, who maintains and solely responsible for anything(wanted or unwanted) happens in a network.
Citrix Flexcast + Assessment Approach Lunch & LearnAndrew Miller
This document provides an overview of Citrix FlexCast delivery models and the Citrix user workspace assessment methodology. It begins with an agenda and discusses the drivers for virtual application and desktop delivery. It then introduces key FlexCast concepts and models. The rest of the document focuses on Sirius' user workspace assessment process, which involves data collection, analysis of business objectives, user workflows, and the technical environment to develop a distribution roadmap and solution matrix that meets the organization's needs. It provides examples of interview questions and discusses delivering recommendations to architect the optimal desktop transformation solution.
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1. 1
IT Pros Survey: North America
A look at network complexity, its drivers, needed skillsets,
and levels of concern among IT professionals in North America
Conducted by C White Consulting
May/June 2013
2. 2
Study Overview: areas of discussion
» What are the top drivers impacting network complexity?
» How concerned are IT pros about their ability to be
successful in regard to network complexity given their
existing skillset?
» How should any gaps in an IT pro’s network complexity
skillset be addressed both now and in the future?
For the purposes of this study, “network complexity” is defined as the continuously growing,
increasingly complicated nature of the network due to new technologies (such as SDN, virtualization,
etc.) as well as the ever-increasing responsibilities placed on IT professionals from an IT operations
perspective (by supporting new service offerings such as cloud, mobility, etc.) and business operations
perspective (such as security or compliance)
3. 3
Demographics: breakdown of survey respondents
225 IT practitioners, managers and directors in the U.S. and Canada (86% U.S., 14% Canada) from public- and
private-sector small, mid-size and enterprise companies participated in a May/June 2013 online survey
4%
12%
13%
12%
9%
16%
32%
Company Size
(number of employees)
50-99 FTEs
100-249 FTEs
250-499 FTEs
500-999 FTEs
1000-1499 FTEs
1500-4999 FTEs
5000+ FTEs
44%
30%
21%
4% 2%
IT Pro’s Role
Practitioner
Manager
Director
IT Consultant
Other IT-related
49%
48%
3%
Public/Private Sector Split
Public Sector
Private Sector
It's Complicated
5. 5
3.26
3.18
2.76
2.61
2.47
1 2 3 4 5
Smarter equipment and/or
more complex equipment
Compute virtualization
Software Defined Networks
(SDN)/virtual networks
Video
conferencing/telepresence
Vendor proliferation
Technology Drivers
A1: Please rank which of the following technologies increase network
complexity the most for the networks that you manage with “1” meaning “most
impactful to network complexity” and “5” meaning “least impactful to network
complexity”, using each number only once: [provided “other” fill-in blank
option and “N/A-do not use/manage” option as well]
Top Drivers Impacting Network Complexity
#1
#2
The majority of IT professionals surveyed indicated that smarter equipment and/or more complex equipment
(for example, you used to need 3 pieces of equipment to do what a single piece of equipment can do today)
and compute virtualization are the top two technology drivers increasing network complexity today.
6. 6
4.50
4.41
3.86
3.72
3.66
3.62
3.37
1 2 3 4 5 6 7
Bring Your Own Device
(BYOD)
Mobility
Voice/Voice over Internet
Protocol (VoIP)
Distributed workforce and/or
telecommuters/work-from-…
Public cloud or Software as a
Service (SaaS)
Private cloud
Video distribution and/or
video conferencing
Drivers in IT Operations
A2: IT professionals are increasingly asked to take on additional
responsibilities as new IT service offerings emerge. Please rank which of the
following areas increase network complexity the most for the networks that
you manage with “1” meaning “most impactful to network complexity” and “7”
meaning “least impactful to network complexity”, using each number only
once: [provided “other” fill-in blank option and “N/A-do not use/manage”
option as well]
Top Drivers Impacting Network Complexity
#1
#2
IT professionals surveyed indicated that Bring Your Own Device (BYOD) and mobility”are the top two areas
within IT Operations impacting network complexity today.
7. 7
2.27
1.75
1.68
1 2 3
Security (for example, denial
of service (DoS)
attacks, Adobe vulnerabilities)
Compliance (for
example, Payment Card
Industry-Data Security
Standard (PCI-…
Auditing (for example, IT
audits due to PCI-DSS, EU
Data Protection
Directive, HIPAA and other…
Drivers in
Business Operations
A3: IT professionals are increasingly asked to take on additional
responsibilities as new business operations requirements emerge. Please rank
which of the following areas increase network complexity the most for the
networks that you manage with “1” meaning “most impactful to network
complexity” and “3” meaning “least impactful to network complexity”, using
each number only once: [provided “other” fill-in blank option and “N/A-do not
use/manage” option as well]
Top Drivers Impacting Network Complexity
#1
The majority of IT professionals surveyed indicated that security (for example, denial of service (DoS)
attacked, Adobe vulnerabilities) is the top Business Operations driver increasing network complexity today.
8. 8
IT Pro’s Level of Concern regarding
Their Network Complexity Skillset
9. 9
A3: Based on the definition of “network complexity” above, how much has
increased network complexity changed your IT role/responsibilities within the
last 3-5 years? [choose one: “it has greatly affected my
role/responsibilities”, “it has somewhat affected …”, “it has not affected …”, “do
not know”]
Level of Concern: IT Pro’s Network Complexity Skillset
Over 92% of IT professionals said network complexity has either somewhat affected or greatly affected
their role/responsibilities within the last 3-5 years.
43%
49%
6%
2%
Impact of Network Complexity on IT Role
in Last 3-5 Years
It has greatly affected my
role/responsibilities
It has somewhat affected
my role/responsibilities
It has not affected my
role/responsibilities
Do not know
10. 10
A4(b,c,e): How much do you agree or disagree with each of the following
statements? (please provide the degree to which you agree or disagree with
each statement by selecting from 1 (“do not agree at all”) to 10 (“agree
completely”): [provided “N/A” as well]
Level of Concern: IT Pro’s Network Complexity Skillset
The majority of IT professionals responding agree that their existing skillset has fully prepared them to deploy
all the IT network management solution(s) necessary to manage their company’s current complexity
challenges; however, IT pros also agree (moderately so) that they are concerned regarding their ability to
succeed given ever-increasing responsibilities that directly impact network complexity.
5.55
6.04
6.14
1 2 3 4 5 6 7 8 9 10
With my existing skillset, I am concerned about my ability to succeed given
the new technologies (such as smarter equipment) and ever-increasing IT
operations (such as cloud) and business operations (such as compliance)
responsibilities I've been given, a
With my existing skillset, I am fully prepared to deploy all the IT network
management solution(s) necessary to manage our current network
complexity challenges.
IT professionals should have a "generalist" IT skillset (such as network)
rather than a "specialist" IT skillset (such as server/application).
(1 (“do not agree at all”) 10 (“agree completely”))
Do Network Complexity drivers hinder an IT Pro’s success given his/her
existing skillset?
11. 11
A4(a,d): How much do you agree or disagree with each of the following
statements? (please provide the degree to which you agree or disagree with
each statement by selecting from 1 (“do not agree at all”) to 10 (“agree
completely”): [provided “N/A” as well]
Level of Concern: IT Pro’s Network Complexity Skillset
Most IT professionals agree (moderately so) that their company is prepared for growing network complexity
challenges, yet slightly less IT pros agree that they have already invested in all of the IT network management
solution(s) necessary to address current network complexity challenges.
5.14
5.86
1 2 3 4 5 6 7 8 9 10
My company has already invested in all of the IT network management
solution(s) necessary to address our current network complexity
challenges.
My company is prepared for our growing network complexity challenges.
(1 (“do not agree at all”) 10 (“agree completely”))
How confident are IT pros that their companies are prepared for
growing network complexity challenges?
12. 12
A9: What else does your company still need to do/obtain in order to be as
prepared as possible for growing network complexity? (please choose all that
apply) [provided “other” fill-in-the-blank response as well]
Level of Concern: IT Pro’s Network Complexity Skillset
Over 70% of IT professionals feel that their company still needs to train IT staff in order to be as prepared as
possible for growing network complexity. This percentage remains consistent across small, mid-sized and
enterprise business sizes.
71.9%
55.3%
54.8%
52.2%
47.8%
2.2%
0% 25% 50% 75% 100%
Train IT staff
Better prioritize existing IT resources
Increase IT budget
Add network management tools/SW
Increase IT staff
Other
What else does an IT pro’s company still need to do/obtain in order to
be as prepared as possible for growing network complexity?
14. 14
A10: What is the single most important skill/skillset needed TODAY by IT
professionals to combat the challenges of network complexity? (please choose
only one) [provided “other” fill-in-the-blank response as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
Over one-fourth of all IT professionals feel that understanding of the business is the single most important
skillset needed today to combat the challenges of network complexity, followed closely by network engineering
and information security. Sliced by company size, one-third of all IT pros in companies with 250-999 employees
felt understanding of the business was the single most important skillset needed today.
26.7%
22.7%
18.7%
9.3%
6.7%
6.2%
4.4%
3.6%
1.8%
0% 25% 50% 75% 100%
Understanding of the business
Network engineering
Information security
Project management
Mobile applications and device management
Compute virtualization
Cloud or SaaS
Other
Server management
The single most important skillset needed today by IT pros
to combat the challenges of network complexity:
15. 15
A5(a): How much do you agree or disagree with each of the following
statements? (please provide the degree to which you agree or disagree with
each statement by selecting from 1 (“do not agree at all”) to 10 (“agree
completely”): [provided “N/A” as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
Most IT professionals agree (moderately so) that their higher education sufficiently prepared them for their
current IT role.
5.35
1 2 3 4 5 6 7 8 9 10
My higher education (university degree(s)
and/or vocational training) sufficiently
prepared me for my current IT role.
(1 (“do not agree at all”) 10 (“agree completely”))
Did higher education sufficiently prepare IT pros
for their current IT roles?
16. 16
A11: What will be the single most important skill/skillset needed IN FIVE YEARS
by IT professionals to combat the challenges of network complexity? (please
choose only one) [provided “other” fill-in-the-blank response as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
Information security surpasses understanding of the business (today’s single most important skillset) when IT
pros look 5 years into the future to determine what will be the single most important skillset needed to combat
the future challenges of network complexity. And cloud or Software as a Service (SaaS) jumps up on
everyone’s skillset radar as well.
21.3%
19.6%
17.8%
11.6%
10.2%
9.8%
6.7%
2.2%
0.4%
0% 25% 50% 75% 100%
Information security
Understanding of the business
Cloud or SaaS
Mobile applications and device management
Network engineering
Compute virtualization
Project management
Server management
Other
The single most important skillset needed in 5 years by IT pros
to combat the future challenges of network complexity:
17. 17
A7: If you did not already possess the single most important skill needed
TODAY to combat the challenges of network complexity, how would you
realistically go about obtaining it? (please choose all that apply) [provided
“other” fill-in-the-blank response as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
Nearly two-thirds of IT professionals would obtain training in order to gain necessary skills/certifications for
combating network complexity. Over half would increase their experience/expertise organically, and 40% would
participate in peer-to-peer learning such as forums and best practices.
64.0%
54.7%
40.4%
39.6%
35.1%
28.4%
28.0%
13.8%
2.2%
0% 25% 50% 75% 100%
Obtain training
Increase experience/expertise organically
Participate in peer-to-peer learning (such as…
Participate in vendor learning
Obtain certification
Turn to online influencers/resources
Participate in distance learning
Gain an/another university degree (undergraduate…
Other
Resources used for obtaining
any additional skills/certifications needed
18. 18
U4: What (if any) barriers have you encountered while trying to obtain network
management training (please think about the entire process – from gaining
approval to be trained through trying to complete the actual training)? [open-
ended/fill-in-the-blank]
Addressing Gaps: IT Pro’s Network Complexity Skillset
Over one-third of IT professionals consider budget constraints a barrier to training, and one-fourth consider
finding the time to train another barrier.
35.1%
23.6%
14.7%
14.7%
4.9%
4.4%
2.7%
0% 25% 50% 75% 100%
Budget
Time to train
Approval process
No barriers
Training content
Other
Travel restriction/ban
Barriers (if any) to network management training
Sampling of Noteworthy Open-Ended Responses
Budget: “lack of budget”, “training first to go in budget
cuts”, “increasing cost of training for certifications is an issue”
Time to Train: “time away from existing workload”, “short-
staffed”
Approval Process: “[lack of] management understanding of the
ROI”, “explaining to management the necessity of
training”, “company [execs] don’t understand the urgency and
complexity of needed training”, “showing need for the training is
complex and time consuming …”
Training Content: “difficulty finding quality programs not
rehashing old ideas”, “finding the proper training that addresses
my needs”, “offsite vendors being prepared to cover and
demonstrate new technologies when you take their courses”
Travel Restriction/Ban: “unable to go to out-of-town
training”, “our company is under a travel ban, all training must
be local or distance learning”, “lack of training institutes in my
area”
Other: “difficult to ramp up quickly on all needed training”
19. 19
A6(a,b,c): How much do you agree or disagree with each of the following
statements? (please provide the degree to which you agree or disagree with
each statement by selecting from 1 (“do not agree at all”) to 10 (“agree
completely”): [provided “N/A” as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
IT professionals show little agreement on how painless a process it is to schedule a time to train on their own or
with a third party; however, they do agree (moderately so) that gaining approval to participate in training is a
relatively painless process, and that most/all of their training for skills/certification takes place during work hours.
5.29
4.98
5.58
1 2 3 4 5 6 7 8 9 10
Gaining approval for me to participate in training (ie vendor
learning, distance learning, certifications, onsite training, offsite
training) is a relatively painless process within my company.
Scheduling a time for me to train (ie vendor training, distance
learning, certifications, onsite training, offsite training) on my own
or with a third party is a relatively painless process.
I undertake most/all of my training for needed skills/certification
during work hours.
(1 (“do not agree at all”) 10 (“agree completely”))
The Continuing Education Process
20. 20
A5(b,c,d): How much do you agree or disagree with each of the following
statements? (please provide the degree to which you agree or disagree with
each statement by selecting from 1 (“do not agree at all”) to 10 (“agree
completely”): [provided “N/A” as well]
Addressing Gaps: IT Pro’s Network Complexity Skillset
IT professionals show little agreement on whether today’s higher education is sufficiently preparing the next
generation of IT pros to meet tomorrow’s technology demands; however, they do agree (moderately so) that the
amount of training required for graduates entering the IT workforce sufficiently prepares them for entry-level
positions, and that graduates should have a “generalist” IT skillset rather than a “specialist” IT skillset.
5.06
5.79
6.50
1 2 3 4 5 6 7 8 9 10
Today's higher education (university degree(s) and/or vocational
training) is sufficiently preparing the next generation of IT
professionals to meet tomorrow's technology demands.
The amount of training required for university graduates and
vocational graduates entering the IT workforce sufficently prepares
them for entry-level positions.
University and vocational graduates should have a "generalist" IT
skillset (such as network) rather than a "specialist" IT skillset (such
as server/application).
(1 (“do not agree at all”) 10 (“agree completely”))
Today’s Educational Standards and Tomorrow’s IT Professionals
Editor's Notes
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
Sampling of noteworthy open-ended responses:Budget – primarily “lack of budget”, “training first to go in cuts”, etc. but also “the cost of IT classes are among the most expensive”, “increasing cost of training for certifications is an issue”Time to train – “time out of office”, “time away from existing workload”, “short staffed”Approval process – “[lack of] management understanding of the ROI”, “explaining to management the necessity of training”, “convincing executive management that it is necessary for the success of the department and company”, “company [execs] don’t understand the urgency and complexity of needed training”, “showing need for the training is complex and time consuming, often difficult to do given all of the additional duties beyond what the position was originally hired [to do]”, “management sees insufficient value in training [and therefore] loses interest part way through the approval process”Training content: “difficulty finding quality programs not rehashing old ideas”, “finding the proper training that addresses my needs”, “locating applicable training that works with schedule. On demand would be best.”, “offsite vendors being prepared to cover and demonstrate new technologies when you take their courses”, “finding the right class at the available slot without impact to daily business operation”, “course availability”, “course content matching need”Other noteworthy: “difficult to ramp up quickly on all needed training”, “knowing where to start the ‘catching up’ process”Travel restriction/ban – “unable to go to out of town training”, “our company is under a travel ban, all training must be local or distance learning”, “distance to event”, “lack of training institutes in my area”
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement
1 “do not agree at all” 10 “agree completely7.5-10.0 solid agreement5.0-7.4 moderate/some agreement2.5-4.9 little agreement1.0-2.4 no agreement