Software development outsourcing via the eyes of purchacer
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This document discusses sourcing software development and testing from the perspective of a purchaser. It outlines what is important to buyers, including quality, performance, and price ratios. Common misunderstandings around scope of work are addressed. The document provides tips for what to look for in requests for proposals and offers a formula for success, stating that partnerships are over whenever contracts need re-reading.
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Software development outsourcing via the eyes of purchacer
- 1. Sourcing software development and testing by the eyes of purchaser. Raul Liive – 07.11.2013 2013 © Skype. Commercially confidential.
- 2. About me • Raul Liive • 7+ years in Skype • 6 years of experience in vendor management • Beta Program Manager • Scrum Master • Corporate blogging 2013 © Skype. Commercially confidential.
- 4. Table of Contents • What’s important for buyer? • Common misunderstanding – scope of work • Things to notice on RFP’s • Formula for success 2012 © Skype. Commercially confidential.
- 5. What’s important for buyer? 2012 © Skype. Commercially confidential.
- 6. Quality 2012 © Skype. Commercially confidential.
- 7. Performance 2012 © Skype. Commercially confidential.
- 8. Price 2012 © Skype. Commercially confidential.
- 9. Actually: Ratios 2012 © Skype. Commercially confidential.
- 10. Common misunderstandings: Scope of work 2012 © Skype. Commercially confidential.
- 15. Things to notice on RFP’s 2012 © Skype. Commercially confidential.
- 21. 2012 © Skype. Commercially confidential.
- 23. Formula for success 2013 © Skype. Commercially confidential.
- 24. Whenever you will need to read contract, the partnership is over. 2012 © Skype. Commercially confidential.
- 25. 2012 © Skype. Commercially confidential.
- 30. 2012 © Skype. Commercially confidential.
- 31. Questions? 2013 © Skype. Commercially confidential.
- 32. Thank you! Raul Liive e-mail: raul@liive.net Skype: raul.liive 2012 © Skype. Commercially confidential.
Editor's Notes
- Igas It süsteemis on piisavalt varjatud muutujaid, mida me ei tea ette ennem kui süsteem pole antud kasutusse.
- Vendor offering help
- Look for smart questions on RFP’s
- Let’s look first on sourcing some labor.I have real world experiences where team leads say that they need an automation engineer to do automation for project X.
- This is what they would have got probably.They forgot to mention: * which technology they need to know * what’s exact skillset * etc
- Cheapest isn’t good usually.
- Be reasonable when working on signing the contract
- Be ready to travel.Meet vendor face to face at least once a year.
- People act differently in different cultures.Make sure you make yourself familiar with your partner companies culture and act like they excpect.
- How tightli you must communicate?
- When meeting vendors with whom you would spend time with?Regular employees or managers?Spend all your time and effort with regular employees, they are the ones who create golden eggs.