Social Competences as described by the ICB, the IPMA standard.
This presentation was part of a Train the Trainer preparation course for IPMA Level D instructors.
The report summarizes the results of a study on the importance of soft skills in project management. It was conducted in November and December 2012 by PM Experts. You are welcome to read!
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
A full course I developed based on about ten years of experience in project management in IT projects in the Netherlands and non-profit media projects in Kenya.
The report summarizes the results of a study on the importance of soft skills in project management. It was conducted in November and December 2012 by PM Experts. You are welcome to read!
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
A full course I developed based on about ten years of experience in project management in IT projects in the Netherlands and non-profit media projects in Kenya.
Step by Step Guide to Project ManagementBrendon Yip
Managing a project isn't easy and we have all been through that project spiraling out of control. But out of each project, there are key learning values to be had. We have compiled this guide to help you out in your project management, just like how it has helped us.
Fundamentals of Project Management for non project managers and beginners , a very simplified version for those who don't have any Project Management background. Please give feedback if any to upgrade future presentations
Topic 1: Overview of the Project Management Landscape
Definition of project, project portfolio and program
Classification of projects
Fundamental of project management
- Topic 2: Traditional Project Management (TPM)
What is Traditional Project Management?
Classification of TPM models
Complexity and Uncertainty in the Project Management Landscape
- Topic 3: Agile Project Management
- Topic 4: Extreme Project Management
- Topic 5: Comparison of TPM – Agile – Extreme Project Management
Project Management PowerPoint PPT Content Modern SampleAndrew Schwartz
184 slides includes: the definition of projects, characteristics of projects, what project is not, project management basics, characteristics, and successful project management. The process of project management, role of a project manager, learning from best practices, project management practices, the project management institute, PMBOK body of knowledge, connecting project with strategy, project management process, how to create a project plan, project management challenges and advantages, the cycles and challenges of project management, project scheduling, building project teams, project requirements, project processes, celebrations, recognitions, rewards, how to's and more.
An Introduction to Project Management Krishna Kant
I have tried to present here a brief introduction of project management for the people who wish to get the flavor of project management and what it takes to be a successful project manager.
I have used these slides for the various project management sessions that I have conducted in different forums. And I hope this will help you to understand or re-cap your project management principles.
The Hard & Soft Skills Needed for Successful Project ManagementCirca Interactive
Project management is often a complicated practice, any most organizations depend heavily on project managers. What does it take to be successful as a project manager? A balance of soft & hard skills is key - learn more in this infographic created by Brandeis University: http://projectmgmt.brandeis.edu/balance-of-hard-and-soft-skills/
Step by Step Guide to Project ManagementBrendon Yip
Managing a project isn't easy and we have all been through that project spiraling out of control. But out of each project, there are key learning values to be had. We have compiled this guide to help you out in your project management, just like how it has helped us.
Fundamentals of Project Management for non project managers and beginners , a very simplified version for those who don't have any Project Management background. Please give feedback if any to upgrade future presentations
Topic 1: Overview of the Project Management Landscape
Definition of project, project portfolio and program
Classification of projects
Fundamental of project management
- Topic 2: Traditional Project Management (TPM)
What is Traditional Project Management?
Classification of TPM models
Complexity and Uncertainty in the Project Management Landscape
- Topic 3: Agile Project Management
- Topic 4: Extreme Project Management
- Topic 5: Comparison of TPM – Agile – Extreme Project Management
Project Management PowerPoint PPT Content Modern SampleAndrew Schwartz
184 slides includes: the definition of projects, characteristics of projects, what project is not, project management basics, characteristics, and successful project management. The process of project management, role of a project manager, learning from best practices, project management practices, the project management institute, PMBOK body of knowledge, connecting project with strategy, project management process, how to create a project plan, project management challenges and advantages, the cycles and challenges of project management, project scheduling, building project teams, project requirements, project processes, celebrations, recognitions, rewards, how to's and more.
An Introduction to Project Management Krishna Kant
I have tried to present here a brief introduction of project management for the people who wish to get the flavor of project management and what it takes to be a successful project manager.
I have used these slides for the various project management sessions that I have conducted in different forums. And I hope this will help you to understand or re-cap your project management principles.
The Hard & Soft Skills Needed for Successful Project ManagementCirca Interactive
Project management is often a complicated practice, any most organizations depend heavily on project managers. What does it take to be successful as a project manager? A balance of soft & hard skills is key - learn more in this infographic created by Brandeis University: http://projectmgmt.brandeis.edu/balance-of-hard-and-soft-skills/
How to Measure the Impact of Soft Skills Training | Webinar 10.21.15BizLibrary
In this session, we will explore a range of soft skills training and development challenges, and we will provide a framework for building a measurement and metrics methodology to capture the business benefits and impact of improved performance in soft skills
www.bizlibrary.com
What To Do When You Can't Do Anything - SEO Soft Skills - Clarity '14Keith Goode
In addition to needing to be analytics junkies, excel pros, and technical wizards, SEOs need to have another skill to get their business requirements implemented - soft skills. In this presentation, given at #Clarity14 on September 25, 2014, in Austin, Texas, Keith Goode discusses how to change your perspective after having lost funding or resources.
SEO Soft Skills
What to do when you can’t do anything
Disclaimer Notice
Protection: The ideas and statements in this presentation do not necessarily reflect the opinions of Dell Inc. but are based on my personal experience in the SEO Industry.
The Challenge
Beyond Technical, Beyond Content
External Challenges
The Continual Evolution of SEO
What was acceptable is now unacceptable
Unnatural Link Building
Keyword Stuffing
Flat Content
Inauthentic Social Participation
The SEO’s list of effective activities are being eroded
Reacting to These Challenges
Choose Your Response Wisely
You can cry about it
You can spend hours, days, weeks, and months commiserating with your fellow cryba-, err, SEOs
Or, you can accept that all roles evolve, and yours is no different
All Roles Evolve
In Ancient Rome, a trip to the barber was a daily habit, just as a trip to the public baths
In the Middle Ages, a barber’s responsibilities included:
Surgery
Dentistry
Leeching
Bleeding
Enemas O_o
A Modern Example of an Evolving Role
Internal Challenges
The Other Part of Your Job Description
Budgets, Resources and Priorities
The larger the organization, the larger the pie, but …
Competition for pieces of the pie increase
You can’t always get what you want…
It’s not personal
It’s not malicious
Reacting to These Challenges
Choose Your Response Wisely
You can cry about it
You can spend hours, days, weeks, and months commiserating with your fellow cryba-, err, employees
Or…
You can look for opportunities outside of the standard approach
SEO Job Description – Is something Missing?
I Hate to use the Phrase “Back in My Day…,” but…
Back in my day…
Soft skills were a must
Ability to collaborate was seen as fundamental
The Solution
Use those Soft Skills
Democratization of SEO
SEO embedded into the fabric of your organization
Brown Bag Lunches
Training Programs
Search Certification
The people you train can advocate for you
Build Alliances, Gain Advocates
This presentation is from the free online course, which i delivered in February 2013.
*If you downloaded before the 8th August, please download again the correct file* -Feel free to download and share. -Denise
"Managing Complexity" Executive MBA Presentation (2/3)atknapp
This presentation, companion resource to the Regent's University (London) Masters in Creative Leadership module on "Sense-Making in a Complex World" explains how models of new science (including quantum physics, non-linear dynamic, complex system theory and others) provide better options to classical tools when trying to understand and manage Wicked Problems.
Gestire un processo di redesign responsive non é cosa facile, specialmente quando si tratta di un brand noto.
Durante il suo talk Alessandra ci mostrerá quali sono le good practice che ha identificato ed in particolare si soffermerá sull parte di studio e di ricerca che precede la definizioni di un nuovo design.
Ci mostrerá anche quali sono i “ferri del mestiere” che un Interaction Designer dovrebbe sempre avere a portata di mano.
Project Management in practice - tips & tricksDana Manolescu
A presentation for students who want to embark on a journey to become Project Managers. The presentation is focused on digital projects, and talks from a personal perspective.
Follow dana-about-pm.com for more articles or presentations on this topic.
www.create-learning.com
Quality Professionals are challenged by the need to deal with some of the most complex issues in the organization requiring decision making and problem solving, even at times when the future is unclear or uncertain. Many aspects have to be considered such as local and global regulations, changing resources, increasing or changing customer needs, vendor issues, overlapping systems with differing needs and priorities, as well as staff competencies and training needs.
Very few Quality Managers are trained to effectively handle managing change in times of organizational complexity. In order for the organization to thrive and last, long term plans must be made to address an often ambiguous future.
Outcomes:
• Understanding Information Complexity and Problem Complexity that will lead to greater success in achievement of long-term organizational quality goals and organizational innovations in services, processes and procedures;
• Assess for others and self, the Current-Actual-Level of Information and Problem Complexity;
• Increase quality completion of goals and task assignment, due to proper delegation in the proper way with the proper level of complexity and change;
• Use specific tools and methods to coach and mentor others to flourish into their potential and increase their own ability to handle complexity and change as this creates a strong succession plan for ensuring the future of the organization.
www.create-learning.com
You project management career can take a number of different paths.
Take a look at this step-by-step infographic that will show you all the different phases your career might go through as a professional project manager (and what you will need to get there!)
Find out how you can start studying project management: http://www.oxbridgeacademy.co.za/find-a-course/project-management/
Design Thinking - An introductory presentation to make understand its basics, practical guidelines, Tools & Techniques and processes to manage a project using Design Thinking.
Better Performance In Project Management! The Almost Complete GuideAxel Böhm
An example of some (in this version not entirely complete) training handouts about Project Management. Some additions based on contributions from 'slideshare' users have been included!
Ein Beispiel (Auszug) für Teilnehmerunterlagen zu einem Projekt Management Kurs. Diese Version enthält einige neue Folien! Vielen Dank dafür bei den jeweiliegen 'contributors'!
Forum One Web Executive Seminar Series: Internet Technology Investment Planni...Forum One
This presentation was given by Kris Mathisen, the Vice President of Services for Cognitive Technologies during Forum One's Web Executive Seminar Series at the National Press Club in Washington DC on June 21st, 2007.More information at http://www.forumone.com/content/calendar/detail/2169 . Contact: Kurt Voelker / kvoelker@ForumOne.com .
This presentation was given a few months ago on the oracle.com/eppm site. Check it out for the full presentation, white papers and more information on Enterprise PPM.
1. Pm baseline v3.0
Project and programme management
Methods for managing projects and programmes
Methods for Social Competences
Managing project-oriented organizations
Project Management
Project
Assigned
Project Start
Project
Coordination
Project
Controlling
Project
Close down
Project
Approved
Social System P|1
3. pm baseline
Methods for Social Competences
What is social competence? - Definitions
The potential of a person in a role to…
•cooperate
• Establish relationship & communication
•self-organize
• Deal with conflicts constructively
• building relationships • Facilitate the ability to Reflect
• engage creatively • Deal with emotions and diversity
• group-orientation • Use methods of intervention
• relationship-orientation
…The disposition to work and occupation
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|3
4. pm baseline
Methods for Social Competences
What are the methods for social competence?
• Feedback
• Reflection
• Moderation
• Presentation
• Intervention
Who should have social competence? How social competence is gained?
Through knowledge & experience
• Project Manager
• Project Owner
• Project Team Member
• Project Contributor
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|4
5. pm baseline
Methods for Social Competences
1.7 Teamwork
Team Competences
In every team must :
How team competence is gained?
• establish commitment
• learn • Using SOCIAL METHODS
• create the “Big Project Picture” • Through knowledge & experience
• safeguard synergies
• resolve conflict
• Jointly design the project management process
• establish confidence
• create a common value base
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|5
6. pm baseline
Methods for Social Competences
Intervention Methods
1.18 Communication
ICBv3.0
Intervention - Overview
Effective exchange
• Target – oriented communication and understanding of
information between
• Certain effect parties
• Attempts to control
Key word: OBSERVATION
Intervention Distinction
• Written: Letters, Documents, Proposals, Protocols
• Verbal: Feedback, Reflection, Presentations, Moderation
• Analogous: Stories, Sketches, Myths, Images
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|6
7. pm baseline
Methods for Social Competences
Intervention Methods
1.18 Communication
ICBv3.0
Verbal Intervention Method - Feedback
• Communication to a person, about a certain behavior in a certain situation
perceived by another person
Objectives Forms (methods)
• Learning & Development • Written
• Increasing the scope of action • Verbal
• 360 - degree
Feedback is
always
How? subjective! When?
•Defined feedback rules • Project Start, Controlling, Close down
•Giving & Receiving • Crisis Management
• By groups or persons to groups or persons
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|7
8. pm baseline
Methods for Social Competences
Intervention Methods
2.3 Self-control
ICBv3.0
Verbal Intervention Method - Reflection
• the collective exchange and thinking out loud of a learning process
Objectives Forms
• Establish the ability to work • Flash feedback
• Provide a common perspective of • Mood barometers
a situation • Point methods
• Associative Procedures
How? When?
•By a person or groups • Project Start, Controlling, Close down
• Crisis Management
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|8
9. Methods for Social Competences
Question
'Feedback' differs among others from 'reflection' in …:
Answers:
X a. the construction of a common view of the current status in the social system.
X b. the objective of further developing.
V c. the defined rules.
V d. the methods used in the project.
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|9
10. pm baseline
Methods for Social Competences
2.1 Leadership, 2.3 Self-
Dealing with emotions and diversity
control, 2.6 Openness
ICBv3.0
Emotions 3.8 Personnel
1.7 Teamwork management
• Short live and intensive feelings of individuals or teams
• Related to something or somebody
Distinction Related to
• Dealing with Personal emotions • Processes (start, control, crisis, close)
• Dealing with Others emotions • Structure (general project framework)
How to deal ? (key method) When?
•Reflection • Project Start, Controlling, Close down
• Crisis Management
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|10
11. pm baseline
Methods for Social Competences
Dealing with emotions and diversity
2.1 Leadership
ICBv3.0
Diversity 1.7 Teamwork
• Projects are heterogeneous teams
• Diversity includes similarities and differences between team members
Similarities Differences
Objectives How much diversity needed?
Common historyFunctional Skills
• Create sufficient diversity • Project requirements
Functional Skills Professional Experience
• Manage diversity • Project Environment Analysis
Project Experience
Common environment Contacts
Age, Gender
Cultures
Methods for analyzing & managing
Hierarchy When?
•Confidence building • Project Assignment (achieve)
•Team building • Project Start, Social Controlling
•Set up project structures (manage)
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|11
12. Methods for Social Competences
Question
Methods for 'emotionalising' in projects are among others:
Answers:
a. telling of a secret during the project start workshop
V
V b. reflection of the cooperation process in the project team
V c. development of competitive situations in the project team
X d. use of the earned value analysis
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|12
13. pm baseline
Methods for Social Competences
Conflict Management
2.12 Conflict & crisis
ICBv3.0
Conflict
• Is a situation in which the different expectations of individuals clash
Objectives Methods for identifying conflicts
• Identify potential conflicts
• Scenario technique
• Prevent conflicts
• Project environment analysis
• Sensitivity Analysis
Methods for reducing / preventing When?
• Team building / Confidence building • Project Start & Controlling
• Preventing strategies & measures
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|13
14. pm baseline
Methods for Social Competences
Conflict Management
2.12 Conflict & crisis
ICBv3.0
Dealing with Conflicts
•Various strategies can be used to handle with conflicts, such as compromise,
consensus or battle
Objectives Methods for dealing with conflicts
• Resolve
• Perception • Conflict moderation
• Handle
• Analysis • Mediation
• Limit
• Diagnosis • Team reflection….
• Prevent
• Problem – solving
• Discussion
• Negotiation
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|14
15. Methods for Social Competences
Question
Methods for identifying conflicts, are among others:
Answers:
a. scenario analysis
V
X b. team building
V c. sensitivity analysis
V d. project environment analysis
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|15
16. pm baseline
Methods for Social Competences
Moderation & Presentation
1.18 Communication
ICBv3.0
Workshops, meetings & project presentations (communication forms)
• used to organize collaboration in project management
• help ensure the acceptance of the project or program results
Success Factors Methods
• Professional preparation
• Creativity
• Execution and follow up
• Decision
• Appropriate selection of participants
• Presentation
• Work methods
• Suitable room layout When?
• Support communication
• Project management process design
• Project Marketing
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|16
17. Methods for Social Competences
Question
The project communication forms are among others:
Answers:
V a. meetings between the project manager and individual project team members
X b. project individual works
V c. project meetings
V d. project workshops
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|17
18. pm baseline
Methods for Social Competences
Moderation & Presentation
2.7 Creativity
ICBv3.0
Creativity Methods
• used to produce a variety of ideas on a topic without evaluating
Methods Goal
• Brainstorming / Brain writing • Structure
• Mind mapping • Combine
• Improve
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|18
19. pm baseline
Methods for Social Competences
Moderation & Presentation
2.1 Leadership,
2.4 Assertiveness
ICBv3.0
Decision Methods
• decisions are crucial for project success
• differentiate between individual and team / group decisions
Methods
• Rating matrix
• Cost benefit analysis
• Point method
• Ranking
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|19
20. pm baseline
Methods for Social Competences
Moderation & Presentation
1.18 Communication
ICBv3.0
Presentation Methods - When
• results presentation
• project status
Presentation Process
• Define Objectives
• Preparation
• Target Audience
• Execution
• Follow Up • Objects Achieved
• Lessons Learned
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|20
21. pm baseline
Methods for Social Competences
Interviewing and Negotiating
2.11 Negotiation
ICBv3.0
Interviewing and Negotiating
• negotiating is a type of interview
• examples of negotiation: project budget, cost reduction, conflict situation
Objectives The basis
• to present a point of view
• active listening
• to convince other party to accept an offer
• collect data
The result
• win – win situation
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|21
22. Methods for Social Competences
Question
'Social' project controlling comprises the controlling of the …
Answers:
a. project resources.
X
V b. project culture.
V c. project organization.
X d. project risks.
IPMA Train the Trainer - Ch. 3 Methods for social competence Dionisia Fotopoulou P|22