SlideShare a Scribd company logo
Michael (Mike) Clark
@Scredible @MikeClark03
company/Scredible
Scredible.com
How To Implement Social Selling
Strategies Throughout Your
Company
+ 500 other corporates & 1000’s of SMEs
57%
of the decision to ‘buy’ is now made
before any commercial contact with your business*
*Source: Harvard Business Review, “The End of Solution Sales”, July 2012
Source: http://ht.ly/CoYOn
How LinkedIn & Social
Have changed business
How important is
?
LinkedIn is the biggest online
professional network in the world
347M worldwide, 17M UK & 84M EU members
5.7 billion searches in 2012
+3M company pages
+2M LinkedIn Groups
> 2 new members per second!
LinkedIn shows you how you are connected Source: LinkedIn Corporation
Professionals use LinkedIn for
Knowledge
The definitive professional
publishing platform
Network
We connect the world’s
professionals
Identity
The professional
profile of record
Source: LinkedIn Corporation
Scredible takes care of your digital life
and changes the way you learn and
grow.
A personalized AI assistant to bring
out your very best for business,
clients, and income.
This is Scredible. Smarter, not harder.
Source: IDC
LinkedIn
whitepaper
Social buyers make 61% more purchases on
average than buyers who don’t use social
Source: IDC
LinkedIn
whitepaper
Compared to other B2B buyers, buyers who use social
media for purchasing spend 84% more per purchase
Source: IDC
LinkedIn
whitepaper
Social buyers have a higher level of company
influence than purchasers who don’t use social
Source: IDC
LinkedIn
whitepaper
Summary…
Source: IDC
LinkedIn
whitepaper
Social buyers buy more (61%)
Social buyers spend more per purchase (84%)
Social buyers are more influential (C-suite)
Copyright © 2015 | Scredible PLC | All registered trademarks and material
acknowledged This material and marks are proprietary to, and the sole property
of, Scredible PLC.
DIGITAL IS NOT SOCIAL!
DIGITAL
• Cloud
• Mobile Devices and apps
• Big Data
• Analytics
• Security
• Internet of
Things/Sensors
• User interfaces
• Software as a service
• Wearables
SOCI
AL
• Culture
• Collaboration
• Cause
• Customer
• Co-creation
• Communication
• Conversation
• Engagement
• Sharing
Economy
Copyright © 2015 | Scredible PLC | All registered trademarks and material
acknowledged This material and marks are proprietary to, and the sole
property of, Scredible PLC.
YOUR SOCIAL STRATEGY MUST CREATE A ROI
Posit
ion
Publ
ish
Partici
pate
Prese
nce
Prof
ile
Trustabilit
y
ROI = Respected Leader, role
model
Credibilit
y
ROI =
Marketing/Awareness,
Personal Brand/Social
capital
Likeabilit
y
ROI = Reputation
Informed/
Context
Connectabilit
y
ROI = Strong
Network
Visibilit
y
ROI = Be
found/look good
on Google
MOTIV
E
Copyright © 2015 | Scredible PLC | All registered trademarks and material
acknowledged This material and marks are proprietary to, and the sole
property of, Scredible PLC.
THOUGHT
LEADERS
EVERYONE
IN THE
COMPANY
Social Selling Index
Why use the Social Selling Index?
Fundamental Principle 1
the REAL Power is in the 2nd Degree
1st Degree: everyone knows 250 people
2nd Degree: those 250 know 125 = 31,250
3rd Degree: 31,250 * 125 = 3,906,250
4th Degree: 3,906,250 * 125 = 488,281,250
5th Degree: 488,281,250 * 125 = 61,035,156,250
Fundamental Principle 2
the Networking Attitude
Networking Attitude
= sharing information in a reactive and proactive way
without expecting anything immediately in return
“Give and Receive”
Fundamental Principle 3
the “Know, Like & Trust” Factor
“All things being equal people do business with
– and refer business to – people they know, like and trust.”
Bob Burg (USA), Networking Expert
LinkedIn Strategy Matrix© for Organisations
PASSIVE
STRATEGIES
ACTIVE STRATEGIES PROACTIVE STRATEGIES
Organization Branding, Job
Openings &
Followers
 Company Profile
 Showcase Pages
Branding, Ads, Job Posts, Interaction
 Marketing Solutions (fee)
 Sales Solutions (fee)
 Talent Solutions (fee)
 Company Status Updates
Market, Hire, Sell:
 Marketing Solutions
(fee)
 Sales Solutions (fee)
 Talent Solutions (fee)
CEO,
Managers
Branding &
Lead Generation
 Personal Profile
 Rich Media
Branding, Visibility, Interaction
 Status Updates
 Influencer Programme
Find:
 See below
(all co-workers)
All Co-workers Branding &
Lead Generation
 Personal Profile
 Rich Media
+ call-to-action
Branding, Visibility, Interaction
 Group Managers
(internal & external + alumni Groups)
 Active member of internal
and external Groups
 Content contribution
 Status Updates & Share information
 Events preparation and follow up
Find:
 New customers
 New employees
 New partners
 New suppliers
 Project members
 Internal and
external expertiseFundamental Networking Principles
Scredible takes care of your digital life
and changes the way you learn and
grow.
A personalized AI assistant to bring
out your very best for business,
clients, and income.
This is Scredible. Smarter, not harder.
The 7 steps on your Social Journey?
Awareness
Interest
Fears
Concerns
Insight
Inspiration
1 2
Aspiration
Goals
Objectives
Roles
Duty
Sponsoring
3
Strategy
Content
Rollout
Budget
Support
4
Content
Plan
Approval
Execution
5
Rollout
Training
Coaching
Webinars
Blended
6
Metrics
Tracking
Tracing
Scoring
Adapt
7
Scale up
Next Level
Location
Language
Best
Practices
How do we merge these into one?
How to roll out a Social Selling Strategy

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Social Selling Strategies

  • 1. Michael (Mike) Clark @Scredible @MikeClark03 company/Scredible Scredible.com How To Implement Social Selling Strategies Throughout Your Company
  • 2. + 500 other corporates & 1000’s of SMEs
  • 3. 57% of the decision to ‘buy’ is now made before any commercial contact with your business* *Source: Harvard Business Review, “The End of Solution Sales”, July 2012 Source: http://ht.ly/CoYOn How LinkedIn & Social Have changed business
  • 4. How important is ? LinkedIn is the biggest online professional network in the world 347M worldwide, 17M UK & 84M EU members 5.7 billion searches in 2012 +3M company pages +2M LinkedIn Groups > 2 new members per second! LinkedIn shows you how you are connected Source: LinkedIn Corporation
  • 5. Professionals use LinkedIn for Knowledge The definitive professional publishing platform Network We connect the world’s professionals Identity The professional profile of record Source: LinkedIn Corporation
  • 6. Scredible takes care of your digital life and changes the way you learn and grow. A personalized AI assistant to bring out your very best for business, clients, and income. This is Scredible. Smarter, not harder.
  • 8. Social buyers make 61% more purchases on average than buyers who don’t use social Source: IDC LinkedIn whitepaper
  • 9. Compared to other B2B buyers, buyers who use social media for purchasing spend 84% more per purchase Source: IDC LinkedIn whitepaper
  • 10. Social buyers have a higher level of company influence than purchasers who don’t use social Source: IDC LinkedIn whitepaper
  • 11. Summary… Source: IDC LinkedIn whitepaper Social buyers buy more (61%) Social buyers spend more per purchase (84%) Social buyers are more influential (C-suite)
  • 12. Copyright © 2015 | Scredible PLC | All registered trademarks and material acknowledged This material and marks are proprietary to, and the sole property of, Scredible PLC. DIGITAL IS NOT SOCIAL! DIGITAL • Cloud • Mobile Devices and apps • Big Data • Analytics • Security • Internet of Things/Sensors • User interfaces • Software as a service • Wearables SOCI AL • Culture • Collaboration • Cause • Customer • Co-creation • Communication • Conversation • Engagement • Sharing Economy Copyright © 2015 | Scredible PLC | All registered trademarks and material acknowledged This material and marks are proprietary to, and the sole property of, Scredible PLC.
  • 13. YOUR SOCIAL STRATEGY MUST CREATE A ROI Posit ion Publ ish Partici pate Prese nce Prof ile Trustabilit y ROI = Respected Leader, role model Credibilit y ROI = Marketing/Awareness, Personal Brand/Social capital Likeabilit y ROI = Reputation Informed/ Context Connectabilit y ROI = Strong Network Visibilit y ROI = Be found/look good on Google MOTIV E Copyright © 2015 | Scredible PLC | All registered trademarks and material acknowledged This material and marks are proprietary to, and the sole property of, Scredible PLC. THOUGHT LEADERS EVERYONE IN THE COMPANY
  • 15. Why use the Social Selling Index?
  • 16. Fundamental Principle 1 the REAL Power is in the 2nd Degree 1st Degree: everyone knows 250 people 2nd Degree: those 250 know 125 = 31,250 3rd Degree: 31,250 * 125 = 3,906,250 4th Degree: 3,906,250 * 125 = 488,281,250 5th Degree: 488,281,250 * 125 = 61,035,156,250
  • 17. Fundamental Principle 2 the Networking Attitude Networking Attitude = sharing information in a reactive and proactive way without expecting anything immediately in return “Give and Receive”
  • 18. Fundamental Principle 3 the “Know, Like & Trust” Factor “All things being equal people do business with – and refer business to – people they know, like and trust.” Bob Burg (USA), Networking Expert
  • 19. LinkedIn Strategy Matrix© for Organisations PASSIVE STRATEGIES ACTIVE STRATEGIES PROACTIVE STRATEGIES Organization Branding, Job Openings & Followers  Company Profile  Showcase Pages Branding, Ads, Job Posts, Interaction  Marketing Solutions (fee)  Sales Solutions (fee)  Talent Solutions (fee)  Company Status Updates Market, Hire, Sell:  Marketing Solutions (fee)  Sales Solutions (fee)  Talent Solutions (fee) CEO, Managers Branding & Lead Generation  Personal Profile  Rich Media Branding, Visibility, Interaction  Status Updates  Influencer Programme Find:  See below (all co-workers) All Co-workers Branding & Lead Generation  Personal Profile  Rich Media + call-to-action Branding, Visibility, Interaction  Group Managers (internal & external + alumni Groups)  Active member of internal and external Groups  Content contribution  Status Updates & Share information  Events preparation and follow up Find:  New customers  New employees  New partners  New suppliers  Project members  Internal and external expertiseFundamental Networking Principles
  • 20. Scredible takes care of your digital life and changes the way you learn and grow. A personalized AI assistant to bring out your very best for business, clients, and income. This is Scredible. Smarter, not harder.
  • 21. The 7 steps on your Social Journey? Awareness Interest Fears Concerns Insight Inspiration 1 2 Aspiration Goals Objectives Roles Duty Sponsoring 3 Strategy Content Rollout Budget Support 4 Content Plan Approval Execution 5 Rollout Training Coaching Webinars Blended 6 Metrics Tracking Tracing Scoring Adapt 7 Scale up Next Level Location Language Best Practices
  • 22. How do we merge these into one?
  • 23. How to roll out a Social Selling Strategy