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Social Selling
LinkedIn & Hootsuite for Competitive Intelligence
Jamie Shanks
Managing Partner @ Sales for Life
Reps sick of scratching & clawing for deals
Every month, the sales rep feels like they start at 0
Few reps have a perpetual lead gen machine
How did they win that account?
“The deal came out of no where!”
How did your competition unearth that deal??
But the Fundamental Challenge is:
Your buyer has changed!
70% of their buying process is done,
BEFORE your sales reps involvement
Decision-Makers need corporate buy-in (committees)
Result: You’re losing deals, long before
you’ve realized they’re lost!
Clients are discovering & trusting your competition
first, because they’re adding value online.
Long before your reps start a phone relationship.
Question to ask your team…
Why aren’t you picking up your competition’s
“Social Breadcrumbs”?
Remember this…
If you can’t be first to a deal…
BE SMARTER!
STEP #1 LinkedIn Signal
Org chart the sales department @ your competition.
Depending on sales reps role in the organization, you can begin
to plot their RELATIONSHIP to a prospect.
What should I be looking for?
Lead Generation – They are kicking off a relationship
You still have time to develop your relationship
The prospect is now actively gathering solutions
Sales (Quota Carrying) – The prospect is in an active buying mode.
You need to being adding value quickly.
You have only weeks/month to get engaged as Inception is happening.
Sales Engineer – The prospect is at the vendor evaluation phase.
You have minimal time to find a way into the prospects evaluation.
There is a higher likelihood you will not win this deal.
Account Manager - The prospect is a client with your competitor.
You can begin planning how to steal this account.
LinkedIn Signal
Track their connections!
Amplify with LinkedIn Sales Navigator
Instantly maps your entire sales force:
Who in your organization is connected to a competitor?
LinkedIn Mobile – Target an individual
How do we use this intelligence?
STEP #2 Competitors Recommendations
Potential Prospect
Check your competitors recommendations Received + Given
STEP #3 Track Events & Tradeshows
#KronosWorks13
Track a competitors user conference:
Pre-event - their clients, partners, vendors are the first to Retweet event #. Compile
list.
During event - capture attendees. You can map both existing clients (to steal account)
or interested prospects that have attended.
Track not only competitive tradeshows, but industry specific and/or user conferences
hosted by “Emulators” (sell to same buyer persona). Great new database.
Clients
Channel Partners
Vendors
Not attending? Generate leads from the event!
#FORRFORUM
Sales Enablement
on Digital Media
Geocode – capture everyone in the room!
Change Geocode + distance
to 0.5 KM around building
Geocode – Palmer House, Chicago
Contact Us
Jamie Shanks, MBA
Managing Partner
Main: 905-502-5512 x4009
Cell: 416-409-4999
Email: jamie@salesforlife.com
LinkedIn: http://www.linkedin.com/in/jamestshanks
Twitter: @james_t_shanks

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Social Selling: LinkedIn & Hootsuite for Competitive Intelligence - Jamie Shanks

  • 1. Social Selling LinkedIn & Hootsuite for Competitive Intelligence Jamie Shanks Managing Partner @ Sales for Life
  • 2. Reps sick of scratching & clawing for deals Every month, the sales rep feels like they start at 0 Few reps have a perpetual lead gen machine
  • 3. How did they win that account? “The deal came out of no where!” How did your competition unearth that deal??
  • 4. But the Fundamental Challenge is: Your buyer has changed! 70% of their buying process is done, BEFORE your sales reps involvement Decision-Makers need corporate buy-in (committees)
  • 5. Result: You’re losing deals, long before you’ve realized they’re lost! Clients are discovering & trusting your competition first, because they’re adding value online. Long before your reps start a phone relationship.
  • 6. Question to ask your team… Why aren’t you picking up your competition’s “Social Breadcrumbs”?
  • 7. Remember this… If you can’t be first to a deal… BE SMARTER!
  • 8. STEP #1 LinkedIn Signal Org chart the sales department @ your competition. Depending on sales reps role in the organization, you can begin to plot their RELATIONSHIP to a prospect.
  • 9. What should I be looking for? Lead Generation – They are kicking off a relationship You still have time to develop your relationship The prospect is now actively gathering solutions Sales (Quota Carrying) – The prospect is in an active buying mode. You need to being adding value quickly. You have only weeks/month to get engaged as Inception is happening. Sales Engineer – The prospect is at the vendor evaluation phase. You have minimal time to find a way into the prospects evaluation. There is a higher likelihood you will not win this deal. Account Manager - The prospect is a client with your competitor. You can begin planning how to steal this account.
  • 11. Amplify with LinkedIn Sales Navigator Instantly maps your entire sales force: Who in your organization is connected to a competitor?
  • 12. LinkedIn Mobile – Target an individual
  • 13. How do we use this intelligence?
  • 14. STEP #2 Competitors Recommendations Potential Prospect Check your competitors recommendations Received + Given
  • 15.
  • 16. STEP #3 Track Events & Tradeshows #KronosWorks13 Track a competitors user conference: Pre-event - their clients, partners, vendors are the first to Retweet event #. Compile list. During event - capture attendees. You can map both existing clients (to steal account) or interested prospects that have attended. Track not only competitive tradeshows, but industry specific and/or user conferences hosted by “Emulators” (sell to same buyer persona). Great new database. Clients Channel Partners Vendors
  • 17. Not attending? Generate leads from the event! #FORRFORUM Sales Enablement on Digital Media
  • 18. Geocode – capture everyone in the room! Change Geocode + distance to 0.5 KM around building
  • 19. Geocode – Palmer House, Chicago
  • 20. Contact Us Jamie Shanks, MBA Managing Partner Main: 905-502-5512 x4009 Cell: 416-409-4999 Email: jamie@salesforlife.com LinkedIn: http://www.linkedin.com/in/jamestshanks Twitter: @james_t_shanks