This document outlines guidelines for using social media in an organization for learning, problem solving, and business processes. It discusses using social platforms like Facebook, LinkedIn, YouTube, and Wikis to provide online training and resources for employees. The goals are to educate staff on social media effectiveness, increase the learning curve, and leverage social tools to enhance organizational learning and problem solving. Barriers to social learning like differences in experience are addressed, along with strategies to incorporate social learning into daily work to gain employee trust.

2.  Designed for employees of our organization to have a concise, one-stop learning
resource.
 Educate the staff about the proper usage and effectiveness of Social media such as
Facebook, LinkedIn, YouTube and Wikis as functions of social learning, organizational
problem-solving, and as a function of other business processes.
 The effectiveness of social media in an organization can increase the learning curve
 Ability to complete modules, online learning and mandated refresher courses at their
own speed.
 Social media delivers and receives messages in different ways dependent upon the
median that is used.
 Strategic guideline for employees
 Delivers messages, connects the world, and creates an atmosphere for associates to
network in sharing information and being careful not to share information that will be
detrimental to the reputation to that of the company.
 Social media can be leveraged to enhance organizational learning and problem solving.
 solve business issues and strengthen both internal and external relationships.
 Social media in business and a company setting connects personal around the globe
and provide online training.

3.  Social Learning: informal and there are no set
time frames for classes like traditional learning
 Barriers: personal interaction differences that
can be a barrier when considering using social
media for learning because some have more
experience than others
 Over coming : incorporate social learning into
day-to-day requirements to gain employees trust
they will use them for learning

4.  Role of social learning in effective workforce
training
 Potential ethical dilemmas
 Strategies for handling ethical conflicts
 Social learning importance
 Problem Solving through Social Learning

5.  Social media tools an organization can use to
increase learning is Facebook, LinkedIn,
YouTube, and Wikis. Facebook is a single-login
site that aggregates many forms of
social media, such as messages, photos,
videos, events, discussions, and hobbies
(Bozarth, 2010).

6.  Social media might or might not be the best change
in our company but we must test the waters and
give straight forward guidelines to see if in fact
this is going to work.
 Make the social media work for us and not work
for the social media in cultivating relationships.
 Maximizing our approach to training, cultivation,
and exposure shows that we are will to invest in
the present and future state of our company.
 Turning conversation into real time solutions will
be greatly appreciated.

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