This document discusses the benefits of using social media for businesses. It notes that 82% of businesses currently use social media and that platforms like Facebook, Twitter, and LinkedIn can help humanize brands, drive traffic to websites, and build relationships with customers. The document provides tips for getting started with social media, including opening accounts, following people, posting engaging content and photos regularly, and using tools like email marketing and bitly to manage social media activities. It emphasizes that social media is free to use and can help businesses remain relevant and connected to customers over the long run.