Social Media &
Community Building
 on a shoestring budget




          a presentation by Ian Capstick
               to the Quebec Community
                    Groups Network
2005: 60% of traffic came from Google
2009: 65% comes from social media
   - Véronique Marino at #rendezvous09 Citizens Media Conference
Private Initiation             Corporate Initation


                               0            15   30             45          60

     Very believable


Somewhat believable


  Not Very believable

   Not at all believable

           I’m not sure
Do you have a budget devoted
specifically to social media?



          12%
  15%

                                        Is this budget for social media more
                         73%            or less than what it was last year?

                                          0      18       35       53          70
   No budget
   Social Media Budget         More
   Refused

                               Same

                                 Less
During BC election the Tyee asked its’ audience to donate to cover the
     costs of election coverage. They thought they could raise $5000.
                                                 They raised $25,000.

                   - David Beers, founder of the Tyee, #rendezvous09
This is not social media.
This is social media.
wo rld wid e
R E A C H
in an instant
Where it all started
“Social media is media designed to
be disseminated through social
interaction, created using highly
accessible and scalable publishing
techniques. Social media supports
the human need for social
interaction with technology.”
- Wikipedia
Infinite connections, yet only some matter
Connected conscious, global intelligence
Connecting Canadians
Humans gather
Unfamiliar territory
The cocktail party principal
Diversity of opinion
Power of the crowd vs. power of one
Finding the right tools: fish or build?
Social media salad
Facebook
YouTube
Wikipedia
Twitter
Linked In
Flickr
Social media work-flow
Key to success
New growth area
Social Media building materials
“Customers can evaluate the worth of
 products and services at levels not possible
     before. Employees share formerly secret
         information about corporate strategy,
management, and challenges. To collaborate
 effectively, companies ... have no choice but
                to share intimate knowledge...”
                      - Don Tapscott, author & researcher
Social Capital Creation
Social Capital Evaporation
Trolls and other demons
the iPhone “ it ” factor
ideas matter to those who create them
Perspective is everything
If you can’t count it, it didn’t happen
Keeping your eye on the goal
Social media crash diet?
Don’t get it? Ask the community
Remember the “cocktail party” principal

Social Media Matters