A fun & easy-to-consume review of the latest in social media: stats, facts, trends & user behaviours.
We've included some of the key lessons learned in 2013, a look at growth platforms, and memorable case studies of major successes, and epic failures!
Prepared by our Social Media Director, Jacinta Croagh, this is a presentation worth taking the time for.
Enjoy!
Digital Communication & Social Media BootcampCarol Spencer
This intermediate bootcamp was presented at APCO SW in May 2019. It goes through some tips and tricks, Facebook, Twitter, Instagram, Advertising, social media dashboards and touches on policies and some little known tools.
Evolution of Social Media Marketing - Tom EdwardsTom Edwards
This deck takes a trip back in time to review the rise of social media platforms across the globe. Next, is a review of the impact social media trends have had on consumer behavior. Then focus shifts to the evolution of social marketing globally and wraps with a look at the future state of social marketing.
Digital Communication & Social Media BootcampCarol Spencer
This intermediate bootcamp was presented at APCO SW in May 2019. It goes through some tips and tricks, Facebook, Twitter, Instagram, Advertising, social media dashboards and touches on policies and some little known tools.
Evolution of Social Media Marketing - Tom EdwardsTom Edwards
This deck takes a trip back in time to review the rise of social media platforms across the globe. Next, is a review of the impact social media trends have had on consumer behavior. Then focus shifts to the evolution of social marketing globally and wraps with a look at the future state of social marketing.
Rob Barrett, vice president of news and finance for Yahoo!, was the keynote speaker at Five Years Past/Five Years Forward: Next Steps for Sustaining Journalism, held at RJI on Sept. 10, 2013.
Students' Unions in the Age of Social Media (Membership Services Conference 2...Laura Dickens
Created by George Creasy (Societies Officer) and Laura Dickens (Campaigns Coordinator) at Warwick Students' Union.
This session was delivered 26th August 2015 to the Membership Services Conference, organised by WIDAR and NUS to representatives from Students' Unions across the country.
The session explores different social media; getting the most out of Facebook and Twitter; Vlogging and Blogging; Instagram; Periscope; YikYak; Snapchat and provides advice on how to deal with internet abuse.
Getting social - or - How the construction sector has adopted social mediapwcom.co.uk Ltd
Presentation given at Constructing Excellence Social Media Forum, in London, on 30 March 2011. A quick overview of the Web 2.0 world, why it's increasingly important to construction businesses, and what platforms are being used.
It may seem silly, but do you have a unique strategy for every social media outlet? Followers on every channel expect different things. Some want more behind-the-scenes details while others may be looking for tips or inspirational quotes. If you’re posting the same thing everywhere, there’s a good chance that you are wasting your time.
Like it or not, social media is an integral part of today’s business environment. Customers look to social media to validate your business, see what you’re doing, and interact with you. If you don’t have time to post or aren’t posting what your audience wants to see, you may actually be hurting your business.
Use free infographic with helpful tips on creating a social media strategy that will grow your business!
Social media small medium businesss masterclass.keyLaurel Papworth
Social media for small and medium business - a small subset of the one day courses I run for Government and Industry roadshows to small to medium size businesses.
Presentation for Social Media Breakfast Dallas on Instagram and Vine 8.29.13John Sparks
Presentation by John Sparks for Social Media Breakfast Dallas outlines when to use vine vs. instagram; How to get followers and likes on Vine and Instagram; Pros and Cons of Using Vine and Instagram; How to convert followers into sales using Instagram and Vine.
Unified Webinar Presentation: Commonly Misunderstood Facebook Video Advertisi...Unified
Advertising on social media has exploded in recent years, with $25.14 billion expected to be spent in 2015. Marketers are seeing the immense benefit of the channel, and Facebook is leading the charge by claiming 68.4% of social ad spend worldwide. With its focus firmly set on video, the network has managed to increase engagement to 8 billion videos viewed each day.
While many marketers have run Facebook video campaigns, misconceptions about features and tactics remain abundant. In this webinar, we will dive into some of the most commonly misunderstood advertising strategies, with insight into how to apply them properly.
WHAT YOU’LL LEARN
- 5 Prevalent Myths About Facebook Video
- Retargeting and Sequential Video Tips
- The Power of Personalized Video
- The Technology Behind Video Targeting
- 3 Facebook Video Features on the Horizon
How to use Snapchat for your business: Marketing, Communications, Recruiting, and more! Discover why and how the streaming video trend is taking off, and how to use it for business.
Rob Barrett, vice president of news and finance for Yahoo!, was the keynote speaker at Five Years Past/Five Years Forward: Next Steps for Sustaining Journalism, held at RJI on Sept. 10, 2013.
Students' Unions in the Age of Social Media (Membership Services Conference 2...Laura Dickens
Created by George Creasy (Societies Officer) and Laura Dickens (Campaigns Coordinator) at Warwick Students' Union.
This session was delivered 26th August 2015 to the Membership Services Conference, organised by WIDAR and NUS to representatives from Students' Unions across the country.
The session explores different social media; getting the most out of Facebook and Twitter; Vlogging and Blogging; Instagram; Periscope; YikYak; Snapchat and provides advice on how to deal with internet abuse.
Getting social - or - How the construction sector has adopted social mediapwcom.co.uk Ltd
Presentation given at Constructing Excellence Social Media Forum, in London, on 30 March 2011. A quick overview of the Web 2.0 world, why it's increasingly important to construction businesses, and what platforms are being used.
It may seem silly, but do you have a unique strategy for every social media outlet? Followers on every channel expect different things. Some want more behind-the-scenes details while others may be looking for tips or inspirational quotes. If you’re posting the same thing everywhere, there’s a good chance that you are wasting your time.
Like it or not, social media is an integral part of today’s business environment. Customers look to social media to validate your business, see what you’re doing, and interact with you. If you don’t have time to post or aren’t posting what your audience wants to see, you may actually be hurting your business.
Use free infographic with helpful tips on creating a social media strategy that will grow your business!
Social media small medium businesss masterclass.keyLaurel Papworth
Social media for small and medium business - a small subset of the one day courses I run for Government and Industry roadshows to small to medium size businesses.
Presentation for Social Media Breakfast Dallas on Instagram and Vine 8.29.13John Sparks
Presentation by John Sparks for Social Media Breakfast Dallas outlines when to use vine vs. instagram; How to get followers and likes on Vine and Instagram; Pros and Cons of Using Vine and Instagram; How to convert followers into sales using Instagram and Vine.
Unified Webinar Presentation: Commonly Misunderstood Facebook Video Advertisi...Unified
Advertising on social media has exploded in recent years, with $25.14 billion expected to be spent in 2015. Marketers are seeing the immense benefit of the channel, and Facebook is leading the charge by claiming 68.4% of social ad spend worldwide. With its focus firmly set on video, the network has managed to increase engagement to 8 billion videos viewed each day.
While many marketers have run Facebook video campaigns, misconceptions about features and tactics remain abundant. In this webinar, we will dive into some of the most commonly misunderstood advertising strategies, with insight into how to apply them properly.
WHAT YOU’LL LEARN
- 5 Prevalent Myths About Facebook Video
- Retargeting and Sequential Video Tips
- The Power of Personalized Video
- The Technology Behind Video Targeting
- 3 Facebook Video Features on the Horizon
How to use Snapchat for your business: Marketing, Communications, Recruiting, and more! Discover why and how the streaming video trend is taking off, and how to use it for business.
I did this presentation for the LSU AgCenter Family, Consumer Science Extension programs which focus on Families, Children, Nutrition, and Financial Management..
http://blog.anneadrian.com
Social listening case study of first-time-ever celeb's MV launched by YouTube live streaming in Vietnam. In the report you can find many insightful data of YouTube live streaming & strategic advice learned from listening data.
Beyond spray and pray social media marketingDanny Denhard
Ever wondered why your social media channels struggle or considered why other companies do better than you? It's because they understand algorithms, they mix up their content sharing strategy and don't just push to their website. In this deck it highlights what you should be doing on social media, a huge number of stats to help you unpick different social platforms and inspire you to create a better social media and dark social media strategy. Presentation is from the meltwater #OutsideInsight event September 2017
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
2. ABOUT ME
NO NODDING OFF…
- marketer, social media strategist!
- blogger, content developer!
- 18 year advertising agency, media, consulting
background
3. TODAY..
WHAT WE’LL COVER
• the latest stats on social media, 2014!
!
• trends: user behaviour, mobile, apps, growth platforms!
!
• case studies: business!
!
• case studies: individuals
4. THE CONVERSATION PRISM
VERSION #1 - 2009
An impressive
visual study of
how we use
online networks. !
!
How they
converge…
12. 2013
Google+:
takes #2 spot
for most
active users
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
The new Pope
Francis
becomes the most
talked about
person on FB
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
72% of all online
adults globally
using social media
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
THE SOCIAL
MEDIA EFFECT…
13. 2013
Google+:
takes #2 spot
for most
active users
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
The new Pope
Francis
becomes the most
talked about
person on FB
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
72% of all online
adults globally
using social media
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
THE SOCIAL
MEDIA EFFECT…
14. 2013
Google+:
takes #2 spot
for most
active users
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
72% of all online
adults globally
using social media
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
THE SOCIAL
MEDIA EFFECT…
15. 2013
Google+:
takes #2 spot
for most
active users
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
72% of all online
adults globally
using social media
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
THE SOCIAL
MEDIA EFFECT…
16. 2013
Google+:
takes #2 spot
for most
active users
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
72% of all online
adults globally
using social media
THE SOCIAL
MEDIA EFFECT…
17. 2013
Google+:
takes #2 spot
for most
active users
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
72% of all online
adults globally
using social media
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
THE SOCIAL
MEDIA EFFECT…
18. 2013
Google+:
takes #2 spot
for most
active users
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
72% of all online
adults globally
using social media
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
THE SOCIAL
MEDIA EFFECT…
19. 2013
Google+:
takes #2 spot
for most
active users
Snapchat users
share 350m photos
a day
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
72% of all online
adults globally
using social media
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
THE SOCIAL
MEDIA EFFECT…
20. 2013
Google+:
takes #2 spot
for most
active users
Twitter launches
Vine: 6 sec
video loop (https://
vine.co/feed)
The new Pope
Francis
becomes the most
talked about
person on FB
Original Harlem
Shake went viral:
1.7 new videos
uploaded to
YouTube (http://youtu.be/
384IUU43bfQ)
72% of all online
adults globally
using social media
Psy Gangnam
Style: the most
viewed video in 2013
(1.2b views) (http://
www.youtube.com/watch?
v=9bZkp7q19f0&feature=kp)
Nielsen reveals
YouTube reaches
more 18-34 y/o’s than
any US cable network
Instagram
launches 15sec
videos. That day,
Vine sharing
dropped 40%
Snapchat users
share 350m photos
a day
THE SOCIAL
MEDIA EFFECT…
21. THE SOCIAL 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
MEDIA EFFECT…
22. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
THE SOCIAL
MEDIA EFFECT…
23. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
LinkedIn 38% of
unique visitors came
from mobile
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
THE SOCIAL
MEDIA EFFECT…
24. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
THE SOCIAL
MEDIA EFFECT…
25. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
THE SOCIAL
MEDIA EFFECT…
26. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Twitter floated on
the NYSE
THE SOCIAL
MEDIA EFFECT…
27. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Twitter floated on
the NYSE
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
THE SOCIAL
MEDIA EFFECT…
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
28. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Twitter floated on
the NYSE
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
THE SOCIAL
MEDIA EFFECT…
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
29. 2013
Syrian govt start using
Instagram to combat bad
press re chemical
weapons usage
What does the Fox
Say? Highest new
trending video by Sept:
350m views!
http://www.youtube.com/watch?
v=jofNR_WkoCE
Mylie Cyrus:
#twerking at the
VMA’s 306,000
Tweets/minute
Mobile makes up
more than 25% of
YouTube’s global
watch time
LinkedIn 38% of
unique visitors came
from mobile
Twitter floated on
the NYSE
‘Selfie’ Oxford
Dictionary word of
the year. Frequency
of use increased
17,000% in 2013
Snapchat founder
turned down offers
of $3b and $4b from
FB & Google
respectively
Beyoncé: music
industry 1st: launches
new album via
Instagram & iTunes
with no prior marketing
THE SOCIAL
MEDIA EFFECT…
38. USER BEHAVIOUR
The average age
for the first mobile
phone is now 13 !
_____________!
!
44% of mobile
users sleep with
the phone next to
them: FOMO
Australian
smartphone users
outstrip the US &
UK per capita: 72%
of all mobile users,
behind only China
& Sth Korea
Over 60% of Aussie
smartphone users are
online daily: this is
double the rate from
2010
Australians aged
16-24 spend a total
of 29 days a year on
their smartphone
At the end of 2013,
there were more
smartphones than
people on the planet
Australian tablet
ownership will
equal
smartphones by
2017: market
penetration in Oz
is 3rd highest
globally
IT’S A MOBILE WORLD…..
39. USER BEHAVIOUR
MOBILE DATA: AUSTRALIA - Google Research, 2013
• Smartphones are an indispensable part of our daily lives!
• 71% mobile phone market penetration!
• we spend more time on mobile than we do on newspaper &
magazines combined!
• The Effect? The constantly connected consumer is key for B2B
and B2C marketing in Australia
• 80% of smartphone users are doing something else whilst on
their smartphone - like watching TV!
• mobile search, app, social networking & video usage are prolific!
• The Effect? Integrated cross-media marketing is crucial
40. USER BEHAVIOUR
MOBILE DATA: AUSTRALIA - Google Research, 2013
• Geo-location marketing is critical: 86% of users look for local
info & businesses: 88% take action if they found what they’re
looking for!
• The Effect? Clickable phone numbers on mobile search results
is mandatory. Leveraging location-based services likewise.
• 94% of smartphone users have researched a product or service
on their device!
• 28% of smartphone users have made a purchase on their phone!
• The Effect? The multiple paths to purchase reiterated the need
for cross-channel marketing strategy including a mobile/
responsive design site
41. USER BEHAVIOUR
MOBILE DATA: AUSTRALIA - Google Research, 2013
• Smartphones help advertisers connect with consumers: mobile
ads are noticed by 87% of users!
• 63% of consumers have done a smartphone web search after
seeing an offline ad!
• The Effect? Mobile ads drive greater consumer engagement
And Yet….!
• only 25% of brands have a mobile strategy!
• only 27% of businesses have a mobile site!
• 39% of marketers have no strategy for mobile email
Source: google.com/
42. • $7.3b revenue in 2011; estimated $36.7b by 2015 !
• the average smartphone user spends 2 hours a day on apps
(more than double the time spent 2 years ago)!
• productivity is low: 43% of app time is gaming
APPS!
THE GLOBAL APP MARKET IS BOOMING….
Source: onbile.com/
43. • the more we use Apps, the less Google knows about our
online behaviour…!
• around 90% of all downloads are free!
• 93% willing to pay for games; 76% willing to pay for news
APPS!
THE GLOBAL APP MARKET IS BOOMING….
Source: onbile.com/
45. Most popular app categories….
APPS!
THE GLOBAL APP MARKET IS BOOMING….
Source: xcubelabs.com
Games Weather Social Maps Music News Banking
64%
60% 56% 51% 44% 39% 32%
46. APPS!
THE GLOBAL APP MARKET IS BOOMING….
Source: mobilestatistics.com
!
Total Apps Available
47. APPS!
THE GLOBAL APP MARKET IS BOOMING….
Source: mobilestatistics.com
!
Total App Downloads
49. LATEST & GREATEST!
GROWTH PLATFORMS
Pinterest is a pinboard-style photo &
video sharing website that allows
users to create and manage theme-
based image collections such as
events, interests, and hobbies.!
!
Pinners browse other Pinboards for
images, "re-pin" images to their own
pinboards, or "like" photos.
50. - 11.7m users globally!
- 800k Australians!
- 87% female!
- the fastest growing content sharing
platform on the web!
- 12m unique visitors/month!
- Pins with price$ have 36% more
‘likes’ than those without!
- 4x the revenue of Twitter!
- 27% more revenue than FB!
- hit 10m unique monthly visitors in
the US faster than any other site in
history!
- 83% of luxury brands are present
LATEST & GREATEST!
GROWTH PLATFORMS
51. 1 in 5 women are on Pinterest
LATEST & GREATEST!
GROWTH PLATFORMS
1 in 4 consumers spend less
time on other social media sites,
in favour of Pinterest
52. 59% of all
Pinterest users
have clicked
through to make a
purchase
LATEST & GREATEST!
GROWTH PLATFORMS
Nearly 50% of
female Pinners have
made a purchase
based on
recommendations -
that’s 1/3 of female
users on FB
37% of males
users have
purchased
something they’ve
seen on Pinterest
Pinterest users
spend around $80
on purchases
referred from the
site - twice that of
FB spenders
53. Hiring:!
- Taco Bell: totally nailed their
Pinterest hiring strategy!
- meet the recruiting team!
- fun, ‘day-in-the-life’ videos!
- boards that highlight
company culture!
- very cool….
LATEST & GREATEST!
HOW’S IT BEING USED?
55. LATEST & GREATEST!
HOW’S IT BEING USED?
Hiring:!
- GE Careers!
- tells a story about the
organisation !
- diverse programs and
projects that make up the
company !
- very compelling content
56. LATEST & GREATEST!
HOW’S IT BEING USED?
- The New Traditionalists (luxury home furnishings in New York)!
- TOTALLY COOL!!
- a single job campaign: so easy to set up, cheap, easy to share/seed!
- http://www.pinterest.com/thenewtrad/help-wanted/
57. LATEST & GREATEST!
GROWTH PLATFORMS
Snapchat is an increasingly
popular mobile app - heavily
amongst millennials - that lets
users send photos and videos
(sometimes for sexting) that
disappear after seconds.!
!
It has proven its potential to stoke
a brand’s ‘super-fan’ culture.
58. LATEST & GREATEST!
GROWTH PLATFORMS
- 350million photos uploaded
every day!
- heavily skewed to the 13-25
y/o’s with a dominant female
user-base!
- no confirmed/exact user count
-yet still, FB and Google have
both tried to acquire it!
- ad-free…for now
60. LATEST & GREATEST!
HOW’S IT BEING USED?
- personal delivery of content -
video, photo, message!
- scheduled to deliver at a specific
time - so great for promotions,
discounts & competitions!
- once viewed, it’s deleted within a
matter of seconds (or options for
24 hour repeat viewing)!
- gamification: eg scavenger hunt!
- insider company knowledge!
- events showcase!
- recruitment drives
61. LATEST & GREATEST!
HOW’S IT BEING USED?
- NY frozen yoghurt chain!
- asked fans to snap themselves at one of their locations!
- in return they’d receive a snap with a New Year’s promo coupon: for 15%, 50% or 100% off!
62. LATEST & GREATEST!
HOW’S IT BEING USED?
- Taco Bell!
- early adopter (April 2013)!
- used SC to announce the Beefy
Crunch Burrito was coming back!
- using the ‘story feature’: where you
can add a snap to a feed for 24 hours!
63. LATEST & GREATEST!
HOW’S IT BEING USED?
- Karmaloop!
- multi-platform web retailer!
- snaps exclusive deals!
- behind the scenes, new products,
office antics, ‘a few selfies too’!
- great visuals
64. LATEST & GREATEST!
HOW’S IT BEING USED?
- Rebecca Minkoff!
- NY fashion brand!
- pre-release looks at new product
lines!
- special perks for consumers who
can’t attend fashion shows!
- believe consumers have a ‘voice in
our brand…. their inclusion in our
brand will grow’
66. LATEST & GREATEST!
GROWTH PLATFORMS
Google+ is a social network,
communication and engagement
platform owned by Google. It
provides a social layer to
Google’s many other platforms
such as Gmail, Google Drive,
Google Docs, Google Blogs, and
many others. Providing ‘social
authorship’, Google+ associates
web content directly with it’s
owner/author.
68. LATEST & GREATEST!
GROWTH PLATFORMS
- 540m monthly ‘users’!
- 300m ‘in-stream’ users - those
who’re more deeply involved &
participatory!
- 1.5b photos uploaded every week!
- 20m monthly mobile users!
- 100m users in China!
- Angry Birds has over 6m
followers
69. LATEST & GREATEST
HOW’S IT USED??
- +1 is an increasingly important ranking
for SEO!
- Google uses +1’s to assess the
popularity of your business & brand &
uses this as a ranking mechanism!
- ‘Circles’ are formed by users, based on
common interests, business
relationships, knowledge!
- Circles are great for highly targeted
messaging & content sharing!
- Events: easy to set-up, share, promote!
- Insights: stats show what’s working!
- Places: enhanced visibility search!
- Business Pages: enhanced
discoverability with Google
70. LATEST & GREATEST
HOW’S IT USED??
- Hangouts: video-chat meet-ups - from
private sessions to live feeds, for
CEO’s, managers, educators,
politicians!
- Communities: instantly created
discussion forums. Act as a FB wall
does, holding conversations where a
brand & their audience, can engage.
The key is to keep them targeted with
relevant content - keeps up the in-post
interaction!
- Offers: a daily-deal platform, similar to
Groupon. Gives businesses an
opportunity to offer point-of-purchase
discounts, added value, local purchaser
incentives
73. CASE STUDIES
Melbourne Strip Club:
Thought they’d be engaging &
ask users to guess which
stripper they thought this baby
shot belonged to…..!
!
Not realising the time stamp
was on the pic….!
!
And revealed 14 year old
strippers in their employ…!
!
#FAIL
!
GOOD, BAD, REALLY BAD, TERRIBLE….
74. CASE STUDIES
Home Depot, US:
Racism is never tolerated in
social media. Difficult to tell if
this Tweet was racist or simply
stupid…!
!
The Twittersphere was up in
arms over it.!
!
Corporate delete of the Tweet.
2 day long apology. Social
media agency sacked.!
!
#FAIL
!
GOOD, BAD, REALLY BAD, TERRIBLE….
75. CASE STUDIES
HMV, UK:
British music retailer lost
control of their social media
team when rogue members
live Tweeted mass sackings…!
!
The debacle embarrassed the
struggling company, & the
tweets were eventually
deleted, but not before HMV’s
marketing director was
revealed to have asked ‘How
do I shut down Twitter?’!
!
#FAIL
!
GOOD, BAD, REALLY BAD, TERRIBLE….
76. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
JPMorgan: #AskJPM
A classic case of bad timing…!
!
Hosting a Twitter Q&A (or
‘Tweetup’), it hoped to engage
its follower base.!
!
They were completely
unaware of their reputation
post GFC, and the passion of
the web. Respected journalists
joined in on the 6 hour
rampage.!
!
#FAIL
77. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
JPMorgan: #AskJPM
After receiving challenging,
sometime aggressive
questions, they acceded
defeat. Graciously. It was a
good quasi-recovery.!
!
#RECOVERY
78. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
EPICURIOUS:
Again, really bad timing…!
!
Post the Boston bombings,
they thought promoting
brand recipes on Twitter
would be cool… !
!
‘Whole-grain cranberry
scones!’!
!
#FAIL
79. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
IAC Media Executive
Probably the worst Tweet yet…!
!
The most senior PR executive
for IAC who owns media
websites including about.com,
collegehumor.com, ask.com,!
dictionary.com, okcupid.com,
urbanspoon.com, tinder.com,
vimeo.com, thedailybeast.com !
!
She was on an 11 hour flight to
Sth Africa as the storm erupted.
On a flight without WIFI.
80. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
The hashtag,
#hasJustinelandedyet
went nuts….!
!
Meme’s were created
within hours….!
!
#FAIL
Plus a clever marketing
opportunity….
81. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
The hashtag,
#hasJustinelandedyet
went nuts….!
!
#FAIL
82. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
Social media rapid response at
its best: the 2013 Superbowl
plunged into darkness for 30
minutes. Oreo were first off the
mark with a clever Tweet that
was true to brand - simple,
clever, memorable, sharable.!
!
Designed, captioned, approved
in minutes.!
!
#EPICWIN
Oreo
83. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
Launching the low-cost airline in
Australia, AirAsia used FB as the
competition channel for followers
to win a 3 night trip to KL with a
plane full of FB friends.!
!
Results:!
- doubled the number of daily flights
from Sydney!
- generated PR coverage >$1.6m!
- grew FB follower based by 30%!
- reached over 2.2m people on FB!
!
#EPICWIN
AirAsia “Friendsy"
84. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
• low market penetration!
• began campaign outside social !
• car affects professional life:
professional identity affects car
choice!
• used LinkedIn company page!
• generated feedback from followers!
• target: a modest 500
recommendations!
• received 2,700!
• content formed in-platform ads!
• huge extension of media investment!
#EPICWIN
Volkswagon India
85. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
• largest shipping container
company in the world!
• B2B customer acquisition!
• simple publishing strategy: great
content, not salesy, staff heavily
supportive (25k staff)!
• leveraged their organic
community: they got the message
out more often to more people!
• diversity of content: visual, time-
lapse video, text!
• ‘we don’t spam our networks with
content’!
• call-centre improved efficiency!
#EPICWIN
Mearsk Shipping Line
86. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
• food investigators found that over
1/3 of their burgers contained
horse meat!
• burgers were pulled from sale!
• the social media team weren’t
informed!
• OMG!
#EPICFAIL
Tesco
87. CASE STUDIES!
GOOD, BAD, REALLY BAD, TERRIBLE….
• Walmart doesn’t get Facebook!
• “What the f**k was Facebook
thinking” it wrote on it’s FB wall!
• the question only lasted 5 minutes!
• still….it got 30 MILLION likes!
• only then was it taken down…!
#EPICFAIL
Walmart
88.
89. CASE STUDIES: creative social resumes
!
GrinterSpencer.com
• held 8 Melbourne based Creative
Directors to ‘ransom’ by acquiring
their personalised URL’s!
• balaclava clad in all meetings!
• ‘meet with us or the site gets it’!
• https://www.youtube.com/watch?
v=Jp-jpMGMvn4
90. CASE STUDIES: creative social resumes
• she wanted a job at Pinterest!
• CV pinned to pinboard in creative, clever execution!
• she ended up landing a job with Pintics: a Pinterst analytics platform
http://www.pinterest.com/JeanneHwang/jeanne-for-pinterest/
91. THE EPIC FAIL CV
•having written & rewritten job
applications Vanessa was a
little over the whole process!
•she went over & over her CV
for typo’s!
•she prepared her cover letter!
•but when she sent it, insteadof
sending her CV, she sent a
photo of Nicholas Cage….
CASE STUDIES: creative social resumes
92. THE GAMING CV
•CV puts you in a Mario-style game!
•jumps & swims through a colourful
history of his work experience &
skills!
•the ‘gamer’ is Player 1: by scrolling
or hitting the arrow key, your
character - which resembles the
Leonardi - literally races through
various sections of skills, interests,
job timeline & published work
CASE STUDIES: creative social resumes
93. THE FAKE AMAZON PAGE
•one of the best online resumes
ever!
•wanted to travel to land a new job
- so made his CV available
globally, via Amazon!
•suggests you ‘add the applicant to
your shopping cart’!
•‘Only one left in stock, order soon!’!
•http://www.phildub.com/#
CASE STUDIES: creative social resumes
95. TAKE-OUTS!
THE SOCIAL MEDIA EFFECT…
!
multi-
channel
strategy is
crucial for
success!
!
CONTENT is
everything!
!
If yours is
boring…
forget it!
… the power !
of visual & video!
content continues !
to rise…!