Show local governments appropriate organizational and strategic responses to successfully adopt social media + critical success indicators.
Two aims:
• Frame of reference to assist local authorities
• Toward a Social Media Readiness Measure
Social Media for public administrations: opportunities and challengesAlessandro Lovari
My presentation at the European Project eCitizens II, event organized by Municipality of Bologna, Italy. My speech was about the role of social media for public communication, focus on the potentialities of these platforms for administrations. Moreover I also discuss some empirical outputs coming from some studies I did with some colleagues. In the last part I discussed the managerial implications and guidelines
Methods and Techniques for Community Engagement Dr. John Persico
Some ideas to help foster community engagement in the City of Minneapolis. My partner and I had a contract for two years to help the CIty implement a Community Engagement Process. We developed, tested and deployed a model for CE and also designed some training to support the role out of the model.
This presentation includes templates and instructions for Community Mapping (mapping your community segments), Content Mapping (creating a content strategy), and Tracking Metrics. Amy Sample Ward presented as part of the Nonprofit Webinars series. You can learn more about Amy at http://amysampleward.org or find other webinars at http://www.nonprofitwebinars.com/
Slides for a webinar hosted by the gov't of Queensland, Australia, delivered by Matt Leighninger of the Deliberative Democracy Consortium, on 'Using Online Tools to Engage - and be Engaged by - the Public.
Social Media for public administrations: opportunities and challengesAlessandro Lovari
My presentation at the European Project eCitizens II, event organized by Municipality of Bologna, Italy. My speech was about the role of social media for public communication, focus on the potentialities of these platforms for administrations. Moreover I also discuss some empirical outputs coming from some studies I did with some colleagues. In the last part I discussed the managerial implications and guidelines
Methods and Techniques for Community Engagement Dr. John Persico
Some ideas to help foster community engagement in the City of Minneapolis. My partner and I had a contract for two years to help the CIty implement a Community Engagement Process. We developed, tested and deployed a model for CE and also designed some training to support the role out of the model.
This presentation includes templates and instructions for Community Mapping (mapping your community segments), Content Mapping (creating a content strategy), and Tracking Metrics. Amy Sample Ward presented as part of the Nonprofit Webinars series. You can learn more about Amy at http://amysampleward.org or find other webinars at http://www.nonprofitwebinars.com/
Slides for a webinar hosted by the gov't of Queensland, Australia, delivered by Matt Leighninger of the Deliberative Democracy Consortium, on 'Using Online Tools to Engage - and be Engaged by - the Public.
Use of new media by civil society organizations for social transformationSazzad Mahmud Shuvo
Traditionally, the role of civil society organizations (CSOs) in Bangladesh is focused on conducting analytical research, providing policy recommendations, and engaging in programmatic interventions through various development initiatives. However, the success of inclusive and sustainable social transformation largely depends on active civic engagement and the affirmative political will of policymakers. It requires multidimensional approaches, embedded with effective communication tools, to adequately engage the citizens, policymakers and other relevant stakeholders in the social transformation process. In this backdrop, this paper makes an effort to explore the effectiveness and extent of utilization of new media by the CSOs in Bangladesh towards affirmative social transformation. The paper identifies a cleft of disconnection among the citizens, policymakers and civil society at this very age of rapid growth of new media. Considering the recent trends and impacts, the CSOs may need to improve their media literacy and capacity to use new digital platforms in bridging the growing digital-divide among citizens and institutions. Otherwise, the vast array of disinformation will continue to distort the social harmony and peace, resulting into political unrest. The paper uses recent national and international incidents, having direct linkages with new media, as empirical basis through review and analysis. Accordingly, transitions in traditional media in this digital era and the adaptive capacity of CSOs have also been attempted to explore and analyze. To this extent, this paper proposes a model for strategic use of new media and a cycle of policy communications for CSOs towards an inclusive and just society.
These are the slides from the Izwe, FutureGov and SOLACE Enterprise event "Meeting the Cuts and Big Society Challenge."
If you would like any more information please feel free to contact us on hello@izwe.com.
Using Maps in Community-Based Research (3/12/15)Healthy City
Through this webinar you will:
• Explore Healthy City's community-based research approach
• Hear case studies of how others have used community mapping
• Learn how to create your own maps on HealthyCity.org
Leveraging Social Media To Raise Funds for Nonprofit OrganizationsAbila
The third session in the Web-wise series, you will learn to understand the recent explosion of social media and its application to nonprofit organizations, presented by Dan Gonzalez, Web Manager, Sage Nonprofit Solutions.
Government use of Social Media and how it can be used in messaging with violent extremism on the social web during "Counter Violent Extremism Media Training" in Kuwait for the Ministry of Information and U.S. Embassy staff organized by the U.S. Department of State
Use of new media by civil society organizations for social transformationSazzad Mahmud Shuvo
Traditionally, the role of civil society organizations (CSOs) in Bangladesh is focused on conducting analytical research, providing policy recommendations, and engaging in programmatic interventions through various development initiatives. However, the success of inclusive and sustainable social transformation largely depends on active civic engagement and the affirmative political will of policymakers. It requires multidimensional approaches, embedded with effective communication tools, to adequately engage the citizens, policymakers and other relevant stakeholders in the social transformation process. In this backdrop, this paper makes an effort to explore the effectiveness and extent of utilization of new media by the CSOs in Bangladesh towards affirmative social transformation. The paper identifies a cleft of disconnection among the citizens, policymakers and civil society at this very age of rapid growth of new media. Considering the recent trends and impacts, the CSOs may need to improve their media literacy and capacity to use new digital platforms in bridging the growing digital-divide among citizens and institutions. Otherwise, the vast array of disinformation will continue to distort the social harmony and peace, resulting into political unrest. The paper uses recent national and international incidents, having direct linkages with new media, as empirical basis through review and analysis. Accordingly, transitions in traditional media in this digital era and the adaptive capacity of CSOs have also been attempted to explore and analyze. To this extent, this paper proposes a model for strategic use of new media and a cycle of policy communications for CSOs towards an inclusive and just society.
These are the slides from the Izwe, FutureGov and SOLACE Enterprise event "Meeting the Cuts and Big Society Challenge."
If you would like any more information please feel free to contact us on hello@izwe.com.
Using Maps in Community-Based Research (3/12/15)Healthy City
Through this webinar you will:
• Explore Healthy City's community-based research approach
• Hear case studies of how others have used community mapping
• Learn how to create your own maps on HealthyCity.org
Leveraging Social Media To Raise Funds for Nonprofit OrganizationsAbila
The third session in the Web-wise series, you will learn to understand the recent explosion of social media and its application to nonprofit organizations, presented by Dan Gonzalez, Web Manager, Sage Nonprofit Solutions.
Government use of Social Media and how it can be used in messaging with violent extremism on the social web during "Counter Violent Extremism Media Training" in Kuwait for the Ministry of Information and U.S. Embassy staff organized by the U.S. Department of State
The Use of Social Media in Local AuthoritiesMark O'Toole
A presentation on the applications of Social Media (Web 2.0) tools in
Local Authorities.
Knowledge Management, Collaboration, Communications, openness and transparency
The road to open data enlightenment is paved with nice excuses by Toon VanagtOpening-up.eu
The road to open data enlightenment is paved with nice excuses! These slides include 11 open data revenue models for government agencies who 'pragmatically' need to keep generating revenues being 'authentic sources'. This presentation was delivered by Toon Vanagt from https://data.be as the opening keynote of the 'opening-up' conference in Brussels on 3/12/2014.
Local Open Data: A perspective from local government in England by Gesche SchmidOpening-up.eu
Local Open Data: A perspective from local government in England
to help government and companies to
develop innovative services through the
use of open data and to encourage smart
use of Social Media
Open Data for local governments - De Samenkomst, Aelbeke, KortrijkOpening-up.eu
Open Data presentatie Leiedal De Samenkomst op 10 december 2013 20131210 opendata
Open Data for local governments - De Samenkomst, Aelbeke, Kortrijk wouter Degadt wouterdegadt
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
3. Show local governments appropriate organizational and
strategic responses to successfully adopt social media
critical success indicators
Two aims:
Frame of reference to assist local authorities
Toward a Social Media Readiness Measure
7. Social media values
Open
Social Challenges classic ways
of knowledge sharing and
User oriented creation, participation and
organization
Participative
Horizontally organized
8. Critical success factor 1:
Cultural
change!
Local governments should know and embrace a
« social media way of thinking and doing »
10. Social media adoption models
Decisions about integrating social media:
1. Strategic decisions: integrating social media
in strategy organization (align objectives)
2. Tactical decisions: which tools?, channels?,…
3. Operational decisions: integrating social
media in organizational structure (includes
training, policy, measuring,…)
Stepwise process: several adoption stages
11. Critical success factor 2:
Integration!
Local governments should integrate social
media in their goals, tactics and structure
13. From eGov 1.0
to an open and social eGov
social media can
Improve government transparency by making information
available
Improve policy making & citizen empowerment by
stimulating new forms of participation
Improve public services by increasing (cost) effectiveness and quality
(e.g., crowd-sourcing)
Improve government back office working by enhancing
collaboration and knowledge sharing
16. Success indicators
Preliminary set of more specific success indicators
Goal for further stage of Opening Up project
= to complete and refine indicators
Input and feedback from you
17. Success indicators
1. Integrate social media: from tool to strategy
• Strategically: create social media strategy, get
insight in users, ….
• Tactically: channel strategy, choose tools,…
• Operationally: adapt organizational
structure, training for civil servants, social media
policy measure impact,…
19. Success indicators
2. Adopt a social media culture:
Be open
Be a
Be social
facilitator
Social
media
culture
Be Be user
interactive oriented
20. Be
Foster an open mentality
open
Front office:
• be transparent
• disclose information about processes and decisions
• be open for ideas from ‘outside’
• …
Back office:
• be transparent within organization
• disclose information to civil servants about processes and decisions
• be open for ideas from everyone in the organization
• …
21. Be
social
Build on the strengths of communities
Front office:
• ty in with existing networks
• Build a relationship of trust based on collaboration and shared responsibilities
• …
Back office:
• allow civil servants to work in networks within the organization and accross
boundaries of government
• …
22. Be user
oriented
Toward a bottom-up culture where
users are central
Front office:
• from supplier driven to choice based
• during development of social media activities the focus should be on user
needs and requirments
• get user feedback
Back office:
• allow civil servants to put together their own working-environment
• …
23. Be
interactive
Create opportunities for users to interact
and actively participate
Front office:
• citizens can participate in decision making
• Source tasks traditionally performed by local gov to a group of people or
community (crowd sourcing)
• …
Back office:
• foster collaborative relationships within government and between civil servants
and ‘outside’
• …
24. Be a
facilitator
Take a supportive and facilitating role
rather than command and control
Front office:
• be prepared to relinquish control
• actively create an open platform and invite people to collaborate and interact
• be in the community on an equal footing, not above the community
• …
Back office:
• create a flat organizational structure
• decentralized decision making process
• support initiatives that lever employee involvement (e.g., trainig)
• …
25. stages of growth
1. Ad hoc/emerging
These local governments are new to social media.
Individual employees use social media in an
uncoordinated way (distributed chaos). There is no
strategy for integrating social media in local government.
distribu
ted
26. stages of growth
2. Experimental
These local governments test, learn and experiment with
social media initiatives (in parts of the local government).
For example, set up social media pilots, study the needs
of users and threats or opportunities of social media
(monitoring).
Monitor,
listen
27. stages of growth
3. Integrated
These local governments see the opportunities and
challenges of social media for government.
Social media use is aligned with government
strategy, tactics and operations
In this stage, borders start to fade within government and
between government and ‘outside’ citizens and
businesses.
Particip
ate &
28. stages of growth
4. Transformative
In this stage local governments focus on optimizing their
social media activities.
Social media have transformed local government: it
results in new approaches to designing and delivering
services, new business models and a cessation of some of
the old ways of thinking and of doing things.
Trans
for
29. challenges
Possibility of privacy infringements
Balance between opening up and control
Challenges of participation & inclusion
Issues of trust and reliability
30. love to get
your
feedback!
Marijke Lemal
marijke.lemal@lessius.eu
@twitter marijkelemal
31. eGovernment
Stages of maturity:
1. Digital presence & internal communication
2. Simple web-based interactions
3. Online transaction services
4. Transformation: open and social eGov
More efficient, transparent and
interactive