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Social Media
Analytics
Suck Like really bad…
By Chris ‘Kubby’ Kubbernus @chriskubbernus #wawcph
But not for the
reasons you think
Social analytics suck because we don’t
know what the fuck we are doing...
How we approach
social media
How important
Social is to business
A recent study by McKinsey found that “91 per cent
of companies believe social
media doesn’t significantly
impact sales.”
‘C’-suites today are asking: How do you
compare the effectiveness of
a Facebook comment with an ad
that runs on TV? Or a tweet with
a glossy magazine spread?”
We don’t measure
ROI for this…
Social media is like
toilet paper. We
need it because
we’re human.
Where are the people?
If Content is King and
Marketing is the Queen that
runs the household – then
Social Media is the Prince
who will kill both of them for
the Crown!
How do we turn
this boat around
then?
Vanity
Metrics
Mentions
Fans
Likes
“Reach”
What matters is
conversions.
Data is all over the
map
Data is all over the
map
No Humanalytics
More testing
Facebook
Dark Posts
Twitter
Cards
But Chris, social
media is hard!
Okay, then let me
show you
something cool.
www.ifttt.com/
http://feeds.feedburner.com/modernb2bmarketing
Where can you get
these slides?
Email me? chriskubby@gmail.com
Why?
Because I want to spam you!
or even easier -

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Social media analytics suck