Digital and social media have had a large impact on media and how people interact. Social media allows for personal and professional relationship maintenance, dating, making new connections, gaming, sharing media, and collaborating. Its success relies on two key factors - people, specifically generations X and Y, and technology/infrastructure. Generation X widely uses social media. B2B marketers have increasingly incorporated social media in their strategies from 63% in 2010 to 66% in 2011. Social media has transformed advertising from the traditional 4 P's model to one focused on the 4 C's of customers. Common forms of social media include social networks, blogs, media sharing, music/radio, email, video chat, gaming and online communities.