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#TPFDNA
@Roxanne Joffe
@Melissa Koss
@mHealthMarketer
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Wifi:
Before we start
Agenda
• Introductions
• Communication in Today’s World
• Facebook overview
• Facebook and Your Organization
• Twitter overview
• Twitter and Your Organization
Problem
Discovery
Research
Options
Identify
Organizations
Get
Involved
Givers Journey
What are they and
why should you
care?
Social Signals
Must Do:
•Set Realistic Goals
•Understand Audience
•Identify Key Influencers and
Organizations
•Listen to the conversations
Audience
Who?
What information do they need?
What is their motivation?
What type of content meets their needs?
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Shows how
many people
have read
post
FB will help
you promote
your pst, page
etc for a
minimal $
When a link is posted a
preview shows up
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Shows pages you have liked
Posts made to page by
fans and visitorsShows users sharing
your posts
Tag other FB users for
more interaction
Don’t forget
#’s
How to Tag a Facebook User
FB Tags
Highlight
in Blue and
link to
tagged
person or
org
How to Tag a Facebook User
Use the @
sign and
type the
name
A drop down
list will
appear to
choose from
How to Tag a Facebook User
A successful tag
will show up like
this prior to
posting
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Exercise
Create and post a Facebook Status and
tag another workshop participant!
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Types of Content
Find out what your followers like:
- Do they respond to visuals?
- What time of day are they doing the
most commenting/liking/sharing?
- Do you get the most engagement
when you mention other people and
organizations?
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Content that is Visual
Content that is Visual
Exercise
Brainstorm ways your organization can be more visual
with its posts.
- What visual assets do you already have?
- What events can you capture in the next two
months?
- What visuals can you use to tease your Legacy of
Valor events?
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Exercise
Find a Facebook post you like and use
the share button to share it with your
followers.
Hash tags on Facebook
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
What is a Hash tag? (#)
A hash tag is simply a way for people
to search for tweets – and now
Facebook posts -- that have a common
topic.
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Hashtags
When you click on # a list of everything
using that same # will come up.
Exercise
Come up with a post for Facebook that
uses the #LegacyofValor Hashtag and
also Tags another organization?
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Exercise
Find another Legacy of Valor
organization and follow them on
Facebook
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
http://www.facebook.com/freedompassiton
Exercise
Follow Legacy of Valor on Facebook
(Facebook.com/FreedomPassItOn) and
share the Legacy of Valor Facebook page
with your followers
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Why Twitter?
Tools to help
What’s the fastest growing age demographic on
Twitter?
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Getting Started: Step 1 – Sign Up
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Step 2: Fill in Info
**Usernames
can be changed
at any time**
Step 3: Follow Users
Step 4: Find users you know
through contact lists
Step 5: Fill in description of yourself or
business and add photo
Example Profile Page
- Be authentic
- Be gracious
- Showcase the best of our community and its people
- Strive to engage with people at home and those you meet
- A little common sense goes a long way
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Optimize Profile
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
It’s all in the name
•Make sure your name isn’t taken
•Play around with words related to
company/industry
•Stick with strong search words
How to send a Tweet
Click the compose
tweet Button in the
top right corner
Click to send
tweet
Type Your Message here. Remember you
only have 140 characters!
Exercise
Everyone send a Tweet and Mention
(@) a fellow workshop participant!
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Shows Mentions,
Retweets & Favorited
tweets
Shows Feed
Allows you
to compose
a tweet
Shows YOUR tweets,
and account info
Allows you to
search for #’s and
topics
Feed
Deconstructing the Tweet: 140
characters
Reply Button
Favorite Button
Follow Button
Deconstructing the Tweet: Handle
Deconstructing the Tweet: Mention
(@)
Mention
Deconstructing the Tweet: Retweeting
(RT)
Retweet Button
Shows how
many Retweets
you have
received
Shows who
Retweeted
Deconstructing the Tweet: Hashtag
(#)
Correct #
Deconstructing the Tweet: Hashtag
(#)
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Deconstructing the Tweet: Hashtag (#)
Use Pictures
How to Share Links
Highlight Link and copy
Insert link into body of tweet and send
with message! Just remember the link
counts towards 140 character limit
Shows
characters
remaining
Forget something?
Email me anytime or Tweet me a question
mkoss@magnifygood.com
@MelissaKoss_
Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution –
without prior written consent from Acrobatix is strictly prohibited.
Must Do:
•Set Realistic Goals
•Understand Audiences
•Choose Appropriate Channels
•Identify Key Influencers and Organizations
•Listen to the conversations
•Curate, Create and share relevant content
Key Audiences
• BOD
• Community Activists
• Legislators
• Organizational Members
• Like Minded Individuals

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Social Media Strategies for Nonprofits

  • 1.
  • 3. Agenda • Introductions • Communication in Today’s World • Facebook overview • Facebook and Your Organization • Twitter overview • Twitter and Your Organization
  • 4.
  • 5.
  • 7. What are they and why should you care? Social Signals
  • 8. Must Do: •Set Realistic Goals •Understand Audience •Identify Key Influencers and Organizations •Listen to the conversations
  • 9. Audience Who? What information do they need? What is their motivation? What type of content meets their needs?
  • 10.
  • 11. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 12. Shows how many people have read post FB will help you promote your pst, page etc for a minimal $ When a link is posted a preview shows up
  • 13. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 14. Shows pages you have liked Posts made to page by fans and visitorsShows users sharing your posts Tag other FB users for more interaction Don’t forget #’s
  • 15. How to Tag a Facebook User FB Tags Highlight in Blue and link to tagged person or org
  • 16. How to Tag a Facebook User Use the @ sign and type the name A drop down list will appear to choose from
  • 17. How to Tag a Facebook User A successful tag will show up like this prior to posting Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 18. Exercise Create and post a Facebook Status and tag another workshop participant! Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 19. Types of Content Find out what your followers like: - Do they respond to visuals? - What time of day are they doing the most commenting/liking/sharing? - Do you get the most engagement when you mention other people and organizations? Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 20. Content that is Visual
  • 21. Content that is Visual
  • 22. Exercise Brainstorm ways your organization can be more visual with its posts. - What visual assets do you already have? - What events can you capture in the next two months? - What visuals can you use to tease your Legacy of Valor events? Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 23. Exercise Find a Facebook post you like and use the share button to share it with your followers.
  • 24. Hash tags on Facebook Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 25. What is a Hash tag? (#) A hash tag is simply a way for people to search for tweets – and now Facebook posts -- that have a common topic. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 27. When you click on # a list of everything using that same # will come up.
  • 28. Exercise Come up with a post for Facebook that uses the #LegacyofValor Hashtag and also Tags another organization? Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 29. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 30. Exercise Find another Legacy of Valor organization and follow them on Facebook Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 32. Exercise Follow Legacy of Valor on Facebook (Facebook.com/FreedomPassItOn) and share the Legacy of Valor Facebook page with your followers Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 33. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 36. What’s the fastest growing age demographic on Twitter? Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 37. Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 38. Getting Started: Step 1 – Sign Up Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 39. Step 2: Fill in Info **Usernames can be changed at any time**
  • 40. Step 3: Follow Users
  • 41. Step 4: Find users you know through contact lists
  • 42. Step 5: Fill in description of yourself or business and add photo
  • 44. - Be authentic - Be gracious - Showcase the best of our community and its people - Strive to engage with people at home and those you meet - A little common sense goes a long way Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 45. Optimize Profile Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 46. It’s all in the name •Make sure your name isn’t taken •Play around with words related to company/industry •Stick with strong search words
  • 47. How to send a Tweet Click the compose tweet Button in the top right corner Click to send tweet Type Your Message here. Remember you only have 140 characters!
  • 48.
  • 49. Exercise Everyone send a Tweet and Mention (@) a fellow workshop participant! Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 50. Shows Mentions, Retweets & Favorited tweets Shows Feed Allows you to compose a tweet Shows YOUR tweets, and account info Allows you to search for #’s and topics
  • 51. Feed
  • 52. Deconstructing the Tweet: 140 characters Reply Button Favorite Button Follow Button
  • 54. Deconstructing the Tweet: Mention (@) Mention
  • 55. Deconstructing the Tweet: Retweeting (RT) Retweet Button Shows how many Retweets you have received Shows who Retweeted
  • 56. Deconstructing the Tweet: Hashtag (#) Correct #
  • 57. Deconstructing the Tweet: Hashtag (#) Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 60. How to Share Links Highlight Link and copy Insert link into body of tweet and send with message! Just remember the link counts towards 140 character limit Shows characters remaining
  • 61. Forget something? Email me anytime or Tweet me a question mkoss@magnifygood.com @MelissaKoss_ Copyright Acrobatix Worldwide. All rights reserved. Use of materials in this presentation – including modification, reproduction, distribution – without prior written consent from Acrobatix is strictly prohibited.
  • 62.
  • 63. Must Do: •Set Realistic Goals •Understand Audiences •Choose Appropriate Channels •Identify Key Influencers and Organizations •Listen to the conversations •Curate, Create and share relevant content
  • 64. Key Audiences • BOD • Community Activists • Legislators • Organizational Members • Like Minded Individuals

Editor's Notes

  1. Play the Did you Know video https://www.youtube.com/watch?v=PB99MjUz7YQ
  2. Google has changed the way they deliver search results: Their goal is to deliver relevant search results, so as a result, Social is more important than ever Social signals are the likes, shares, votes, pins, or views people place on Facebook, Twitter, LinkedIn or other social media sites that filter out to the various search engines. Social signals indicate that your brand is being talked about by consumers, and this improves your SERP ranking because search engines view social signals as trusted “recommendations”.
  3. What kinds of things can you do leading up to the conference? One is searching for the Twitter handles of your session speakers prior to the event.
  4. What kinds of things can you do leading up to the conference? One is searching for the Twitter handles of your session speakers prior to the event.
  5. Focus on fb and twitter
  6. Swap out cover photos – Use JFCS
  7. What kinds of things can you do leading up to the conference? One is searching for the Twitter handles of your session speakers prior to the event.
  8. What kinds of things can you do leading up to the conference? One is searching for the Twitter handles of your session speakers prior to the event.
  9. There’s only so much we can share here – it’s going to take real experiementation to become comfortable with this
  10. The first piece we’re going to talk about it one that you see over and over again. It’s the feed. A feed is the real-time list of accumulated tweets of people you are following – if you use Facebook, you’ll notice a similar type of feed on your home page. This aggregation let’s you quickly scan the tweets of your followers – even find information you feel is worthy of sharing. This will become especially important when we talk about monitoring tweets from a conference.
  11. As we just mentioned, a tweet is 140 characters or less. I promise you’ll become the best self-editor, especially when you’re trying to squeeze in a link. You can share photos, video and more by way of links – this all counts toward the 140 character limit. This tweet here is from Debra Jacobs reminding people to submit applications for the All-America City Youth Awards (Sarasota County is an All-America City finalist and is competing June 14-16 in Denver) Actually a community panel just chose the youth award winner out of a really talented pool of nominees. If you haven’t already heard of Treyvon Thomas – we’re featuring his story on The Patterson Foundation’s Facebook page today.
  12. We’re going to continue to use Debra’s tweet as an example for consistency. When you hear people talk about a “twitter handle” think of it as a username or unique identifier to a person or organization on twitter. The @ symbol is very important part of “mentioning” someone or an organization. The @ sign both calls attention to a person or organization and is also a form of attribution
  13. In this example, you see The Patterson Foundation conversing with CYD. To get CYD’s attention, we started with their handle and thanked them for sharing the All-America City youth award application. Not something you have to do every time another person shares something you tweet – but it can be a nice way to break the ice with someone you’re interested in having a larger conversation with.
  14. In this example, you see The Patterson Foundation conversing with CYD. To get CYD’s attention, we started with their handle and thanked them for sharing the All-America City youth award application. Not something you have to do every time another person shares something you tweet – but it can be a nice way to break the ice with someone you’re interested in having a larger conversation with.
  15. In the example of TPF chatting with CYD, you see the use of the #AllAmericaCity hash tag – for those of you who don’t know Sarasota is a finalist for the 2013 All-America City Awards – like the nobel prize for civic engagement – really cool. When the #AllAmericaCity hash tag is used as part of a tweet it acts as an aggregator of information related to the 2013 All-America City awards. If I was logged in to Twitter and clicked on the #AllAmericaCity hash tag a feed – remember what we talked about earlier – would show up so you can scan tweets related to this year’s competition
  16. How would we find or begin to monitor the #AFP13PP hash tag? One simple way is to type #AFP13PP into search.twitter.com. You can use search.twitter.com to search not only hash tags but general key words related to your profession.
  17. Just as a hash tag is important in aggregating tweets of a certain subject matter, when tweeting at a conference, monitoring and using a hashtag with your tweets is essential. It’s where all of the good stuff happens and gets aggregated together
  18. Add context to Tweets by using photos and video. Remember, people may be following who aren’t even attending the conference. If you’re using a smartphone, you can likely post to Twitter immediately after taking the photo. You can also use something like TwitPic to upload your photo
  19. Add context to Tweets by using photos and video. Remember, people may be following who aren’t even attending the conference. If you’re using a smartphone, you can likely post to Twitter immediately after taking the photo. You can also use something like TwitPic to upload your photo
  20. SO this is the framework that we’re going to talk about using social media to build your business and sell your products. Social media is not a short term fix to an ailing business. Rather it’s an important component, perhaps the most important component of building your business.