SMARTPHONES
Topic 6-1
Presented by:
Zhang Wen
Xuan Wilson
• U1010926L
Ho Huijuan
Brenda
• U1010338B
Loo Sze
Ying Serene
• U1010534G
Wong Zi
Hao
• U101xxxx&
Choo Zhen
Yi Celeste
• U1011105E
Presentation Outline
Article Overview
• Introduction | Features & Characteristics | Pros & Cons
• Apps
• Introduction | Functions & Capabilities
• Operating Systems
• Introduction | Determinants of Success
Smartphones
• Introduction | Benefits | iPad vs. iPhone
iPad
Article Overview
“As smartphones proliferate, will one
company emerge as the clear market
winner?” – Knowledge@Wharton
Article Overview
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
Article Overview
 Product is increasingly popular
 “…moving from the realm of niche product to
game-changing, mass market item.”
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
Article Overview
 Smartphone industry possesses tremendous
growth potential
 1In the first quarter of 2009…
 Economy in severe decline
 Overall mobile shipments fell 15.8%
 But, smartphone segment grew 4%
1Figures extracted from article. Statistics were published by IDC, a research subsidiary of
International Data Group (IDG).
Article Overview
 Fierce competition for market share
 Players:
 BlackBerry (RIM), iPhone (Apple), Treo (Palm)
 “The smartphone marketplace is full of
increasingly clever devices offered at steadily
falling prices.”
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
Article Overview
 Lock-in practice
(Apple)
 “The practice of
requiring users to use
hardware and
software from a
prescribed set of
vendors by imposing
substantial cost or
inconvenience in
replacing the
product.”
Lock-in
Vertical Horizontal
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
Article Overview
Divide and conquer strategy
Open source OS
Article Overview
 Key determinant of success: Software
availability
 Choice rules the industry
What is a smartphone?
+ =
What is a smartphone?
Smartphones are mobile phones that offer
advanced functionality
above a basic feature phone.
Able to run third-party applications
on a platform (OS)
http://www.techterms.com/definition/smartphone
Features & Characteristics
Enhanced connectivity
 Browse the web anytime, anywhere
Convenience
 Mobility & portability
Multi-tasking
 Run several functions at one go
Features & Characteristics
Customizability
 Suit the user’s specific needs
 App Stores
1. iTunes Store
2. Market
3. BlackBerry App World
4. Ovi Store
5. Windows Marketplace
Features & Characteristics
Tethering
 Mobile phone acts as a modem
 Allows other devices to connect to the internet
via data plan
Exceptions
 Phones running on Windows Phone 7
Features & Characteristics
Demo
Tethering
 Accessibility
 Back-up/alternative
 Convenience
 Battery consumption
 Additional software
 Expensive
 Speed
What are these?
What are Apps?
 Software that runs on mobile devices
 Multiple functions and advanced services
 Increases internet usage
 E.g.
 Mobile instant messaging client (ebuddy)
 Social networking services (Facebook Mobile)
Apple’s App Store
Downloads Top Three Billion
“ Three billion applications downloaded
in less than 18 months –
this is like nothing we’ve ever seen before,”
– Steve Jobs, Apple’s CEO. (5 January 2010)
Applications are the second fastest growing IT
area of spending
Mobile applications is a high growth element
Trend: Fast expanding market with high potential
 Served by more developers, publishers and providers
Who Creates Apps?
Apps
Mobile
software
developer
s
Businesse
s
Education
al
Institutions
Individual
s
Types of Apps
 Pre-installed
 Downloaded from app stores and mobile
software distribution platforms
 Third-party Software
 Proprietary Software
What can they do?
http://andynaselli.com/iphone-resources
What can they do?
 Capable of almost anything
 Limited by the:
 Imagination of programmers
(application writers)
 Technology of the time
What can they do?
• Email / IM Clients
• Web browsers
• Social Network Clients
COMMUNICATION
• Puzzle / Action / Casino
GAMES
• Image viewers
• Video/Audio players
• Streaming players
MULTIMEDIA
• Calendars / Calculators
• Word processors / Spreadsheets
• Banking/Finance
PRODUCTIVITY
• GPS/ Maps / Weather
• Currency converters
• Translators
TRAVEL
• Address book
• Task Manager
UTLITIES
Adapted from Mobile Applications, Mobile Marketing Association (September 2008)
DBS mBanking
 DBS iBanking system
 Features
 Backed by DBS iBanking
Money Safe Guarantee
 Online security
 Secured account
information in event of
phone loss or theft
DBS Indulge Singapore
 Gain access to dining
privileges and great deals
 Discounts and special
offers for dining pleasure
 Features include:
- Built-in maps for dining
places
- Driving directions
- Ability to share details
Michigan colleges getting into
iPhone, Android smartphone app
game
 Students design
mobile phone
applications
 Mobile Applications
and Services Lab
 GVSU Laker Mobile
App
 Quick Graph App
downloaded 500,000
times by iTunes
By Dave Murray, The Grand Rapids Press, 14 March 2010
Nine-year Old Writes iPhone
Application
 Doodle Kids (iPhone
application)
 Enables users to draw by
brushing their fingers against
iPhone’s touchscreen
 Clear doodle by shaking the
phone
 Downloaded more than 4,000
times from Apple’s App Store
within two weeks
By Reuters, 6 February 2009
Doodle Kids
Google Goggles
Video
What platforms are apps running
on?
 Apple iOS
 Android
 Symbian
 RIM BlackBerry
 Windows
 Palm WebOS
Apple iOS
 Apple Factor
 User Interface
 Apps: - >250,000 apps available
- >3 billion downloaded
http://asia.cnet.com/reviews/mobilephones/0,39050603,62200934,00.htm http://developer.apple.com/devcenter/ios/index.action
http://www.apple.com/pr/library/2010/01/05appstore.html
 Limited multitasking
 Tight control of iTunes App Store by Apple
 Can only run on Apple devices
Strengths:
Weaknesses:
Google Android
 >80,000 apps on Android Market
 12,593 new apps per month
 Open OS
http://www.androidcentral.com/googles-andy-rubin-says-over-80k-apps-now-android-market
http://www.androlib.com/appstats.aspx http://sip-trunking.tmcnet.com/topics/security/articles/89653-smobile-systems-survey-
warns-dangers-android-mobile-app.htm
 Loose control of Android Market by Google
Strengths:
Weaknesses:
Nokia Symbian
 Leader by market share (40.1%)
 Open OS
 Stable & low energy consumption
http://www.symbian-guru.com/welcome/2010/02/distimo-shows-ovi-store-apps-are-cheaper-than-iphone-apps.html
http://www.letsgomobile.org/en/review/0037/symbian-windows-mobile/
http://www.pcworld.com/businesscenter/article/188535/five_benefits_of_an_open_source_symbian.html
http://www.symantec.com/security_response/writeup.jsp?docid=2004-061419-4412-99
Strengths:
 Decreasing market share
 >6,000 apps on Ovi Store
 Vulnerable to viruses (eg. Cabir)
Weaknesses:
RIM BlackBerry OS
 >10,000 apps on RIM’s App World
 User interface
 Plans to switch OS
http://www.businessinsider.com/rim-is-finally-ditching-the-blackberry-os-but-not-for-android-2010-9
http://www.computerweekly.com/Articles/2005/05/10/209884/Clear-business-gains-from-BlackBerry-mobile-technology.htm
http://www.dailytech.com/New+Study+Gives+RIM+Smartphones+High+Scores+on+Security/article15261.htm
http://www.mobile-ent.biz/news/38555/RIM-passes-10000-apps-on-BlackBerry-App-World
 Popular for businesses
 Superior email capabilities
- downtime & productive time
 Strong security protection
Strengths:
Weaknesses:
Windows
 Stable & fast (Windows Mobile)
 Under-developed app store
 Integration with Windows Office Suite
 Windows Phone 7 – 8 Nov 2010
http://www.mobile-ent.biz/news/38555/RIM-passes-10000-apps-on-BlackBerry-App-World
http://asia.cnet.com/reviews/mobilephones/0,39050603,62201477,00.htm http://www.androidcentral.com/webos-review-
smartphone-round-robin
Palm WebOS
 2,400 apps on Palm App Catalog
 Poor performance speed
 Enhanced appearance & multitasking
capabilities
How critical are applications?
Source: Crowd Science (June 2009), Smartphone Usage and Brand Study
Determinants of a platform’s
success
Personal Concerns:
 Functions
 User Interface
 Performance
 Brand Loyalty
Corporate Concerns:
 Apps Development
How critical are applications?
What is an iPad?
First
tablet
computer
by Apple
FEATUR
ES
MicroSIM slot
3G data network capabilities
The iPad Experience
Video
Major Benefits
 Runs both iPhone & iPod Touch apps
  functions & versatility
 iWork for importing and editing of
documents
  productivity
 10 hours of battery life
  convenience
 Large touchscreen
  comfort
iPad received very well
On Day 1
Within 80 days
Impact of iPad
Worldwide shipments
of new PCs
lower than expected
  3% in Q3
 Dell’s U.S. shipments  4.9%
http://www.msnbc.msn.com/id/39660539
Impact of iPad
Sparked intense
competition
 Competitors jostle for market
share
 Introduced competing
tablets:
 Samsung Galaxy Tab
 Blackberry Playbook
Impact of iPad
Entered eBook
industry
 iBook (eBook reader)
vs. Amazon’s Kindle
 eBooks sold in the iTunes
Store
Impact of iPad
New mobile gaming
possibilities
  Interactive
 E.g. N.O.V.A
Impact on iPhone
Current Comparison
 All iPhone functions
 Except call & text
 Performs work-related tasks
better
 Productivity suites
 Larger screen
 Lower sales
 iPad 3.2 million vs. iPhone 8.4
million units sold
http://www.apple.com/pr/library/2010/07/20results.html
Impact on iPhone
Future Expectations
 7” iPad rumoured
 Greater portability
 Limit to size reduction
 Telecommunication
capabilities
 Headset
 Competes with iPhone
Smartphones vs Tablets
Smartphone
s Tablets
FUNCTIONS Similar Similar.
No phone calls/sms
SIZE Small Big
BATTERY LIFE 1-2 days <10 hrs
PROCESSING
SPEED 1GHz up to 1.4GHz
STORAGE up to 32GB up to 320GB
PRICE US$85
US$300 to
>US$1000http://www.itpro.co.uk/620302/smartphones-vs-netbooks-vs-tablets-which-is-best-for-you
http://www.pcworld.com/article/186737/mobile_snapdragon_processor_to_hit_15ghz_dualcore_in_2010.html
http://www.mobilemarketer.com/cms/news/research/4706.html http://www.mobilitysite.com/2010/08/android-tablets-
get-prices-less-vapour/
What’s to come in the future?
+
Integration
Will there be a clear winner?
 Unlikely
 No one-phone-fits-all
Factors:
 User needs & preferences
 Future developments
 Compatibility synchronisation
Verdict: A few dominant players
Source: Gartner (August 2010)
Comparison of Market Share
http://www.gartner.com/it/page.jsp?id=1434613
Smartphones

Smartphones

  • 1.
  • 2.
    Presented by: Zhang Wen XuanWilson • U1010926L Ho Huijuan Brenda • U1010338B Loo Sze Ying Serene • U1010534G Wong Zi Hao • U101xxxx& Choo Zhen Yi Celeste • U1011105E
  • 3.
    Presentation Outline Article Overview •Introduction | Features & Characteristics | Pros & Cons • Apps • Introduction | Functions & Capabilities • Operating Systems • Introduction | Determinants of Success Smartphones • Introduction | Benefits | iPad vs. iPhone iPad
  • 4.
    Article Overview “As smartphonesproliferate, will one company emerge as the clear market winner?” – Knowledge@Wharton
  • 5.
  • 6.
    Article Overview  Productis increasingly popular  “…moving from the realm of niche product to game-changing, mass market item.” http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
  • 7.
    Article Overview  Smartphoneindustry possesses tremendous growth potential  1In the first quarter of 2009…  Economy in severe decline  Overall mobile shipments fell 15.8%  But, smartphone segment grew 4% 1Figures extracted from article. Statistics were published by IDC, a research subsidiary of International Data Group (IDG).
  • 8.
    Article Overview  Fiercecompetition for market share  Players:  BlackBerry (RIM), iPhone (Apple), Treo (Palm)  “The smartphone marketplace is full of increasingly clever devices offered at steadily falling prices.” http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
  • 9.
    Article Overview  Lock-inpractice (Apple)  “The practice of requiring users to use hardware and software from a prescribed set of vendors by imposing substantial cost or inconvenience in replacing the product.” Lock-in Vertical Horizontal http://knowledge.wharton.upenn.edu/article.cfm?articleid=2244
  • 10.
    Article Overview Divide andconquer strategy Open source OS
  • 11.
    Article Overview  Keydeterminant of success: Software availability  Choice rules the industry
  • 12.
    What is asmartphone? + =
  • 13.
    What is asmartphone? Smartphones are mobile phones that offer advanced functionality above a basic feature phone. Able to run third-party applications on a platform (OS) http://www.techterms.com/definition/smartphone
  • 14.
    Features & Characteristics Enhancedconnectivity  Browse the web anytime, anywhere Convenience  Mobility & portability Multi-tasking  Run several functions at one go
  • 15.
    Features & Characteristics Customizability Suit the user’s specific needs  App Stores 1. iTunes Store 2. Market 3. BlackBerry App World 4. Ovi Store 5. Windows Marketplace
  • 16.
    Features & Characteristics Tethering Mobile phone acts as a modem  Allows other devices to connect to the internet via data plan Exceptions  Phones running on Windows Phone 7
  • 17.
  • 18.
     Accessibility  Back-up/alternative Convenience  Battery consumption  Additional software  Expensive  Speed
  • 19.
  • 20.
    What are Apps? Software that runs on mobile devices  Multiple functions and advanced services  Increases internet usage  E.g.  Mobile instant messaging client (ebuddy)  Social networking services (Facebook Mobile)
  • 21.
    Apple’s App Store DownloadsTop Three Billion “ Three billion applications downloaded in less than 18 months – this is like nothing we’ve ever seen before,” – Steve Jobs, Apple’s CEO. (5 January 2010) Applications are the second fastest growing IT area of spending Mobile applications is a high growth element Trend: Fast expanding market with high potential  Served by more developers, publishers and providers
  • 22.
  • 23.
    Types of Apps Pre-installed  Downloaded from app stores and mobile software distribution platforms  Third-party Software  Proprietary Software
  • 24.
    What can theydo? http://andynaselli.com/iphone-resources
  • 25.
    What can theydo?  Capable of almost anything  Limited by the:  Imagination of programmers (application writers)  Technology of the time
  • 26.
    What can theydo? • Email / IM Clients • Web browsers • Social Network Clients COMMUNICATION • Puzzle / Action / Casino GAMES • Image viewers • Video/Audio players • Streaming players MULTIMEDIA • Calendars / Calculators • Word processors / Spreadsheets • Banking/Finance PRODUCTIVITY • GPS/ Maps / Weather • Currency converters • Translators TRAVEL • Address book • Task Manager UTLITIES Adapted from Mobile Applications, Mobile Marketing Association (September 2008)
  • 27.
    DBS mBanking  DBSiBanking system  Features  Backed by DBS iBanking Money Safe Guarantee  Online security  Secured account information in event of phone loss or theft
  • 28.
    DBS Indulge Singapore Gain access to dining privileges and great deals  Discounts and special offers for dining pleasure  Features include: - Built-in maps for dining places - Driving directions - Ability to share details
  • 29.
    Michigan colleges gettinginto iPhone, Android smartphone app game  Students design mobile phone applications  Mobile Applications and Services Lab  GVSU Laker Mobile App  Quick Graph App downloaded 500,000 times by iTunes By Dave Murray, The Grand Rapids Press, 14 March 2010
  • 30.
    Nine-year Old WritesiPhone Application  Doodle Kids (iPhone application)  Enables users to draw by brushing their fingers against iPhone’s touchscreen  Clear doodle by shaking the phone  Downloaded more than 4,000 times from Apple’s App Store within two weeks By Reuters, 6 February 2009
  • 31.
  • 32.
  • 33.
    What platforms areapps running on?  Apple iOS  Android  Symbian  RIM BlackBerry  Windows  Palm WebOS
  • 34.
    Apple iOS  AppleFactor  User Interface  Apps: - >250,000 apps available - >3 billion downloaded http://asia.cnet.com/reviews/mobilephones/0,39050603,62200934,00.htm http://developer.apple.com/devcenter/ios/index.action http://www.apple.com/pr/library/2010/01/05appstore.html  Limited multitasking  Tight control of iTunes App Store by Apple  Can only run on Apple devices Strengths: Weaknesses:
  • 35.
    Google Android  >80,000apps on Android Market  12,593 new apps per month  Open OS http://www.androidcentral.com/googles-andy-rubin-says-over-80k-apps-now-android-market http://www.androlib.com/appstats.aspx http://sip-trunking.tmcnet.com/topics/security/articles/89653-smobile-systems-survey- warns-dangers-android-mobile-app.htm  Loose control of Android Market by Google Strengths: Weaknesses:
  • 36.
    Nokia Symbian  Leaderby market share (40.1%)  Open OS  Stable & low energy consumption http://www.symbian-guru.com/welcome/2010/02/distimo-shows-ovi-store-apps-are-cheaper-than-iphone-apps.html http://www.letsgomobile.org/en/review/0037/symbian-windows-mobile/ http://www.pcworld.com/businesscenter/article/188535/five_benefits_of_an_open_source_symbian.html http://www.symantec.com/security_response/writeup.jsp?docid=2004-061419-4412-99 Strengths:  Decreasing market share  >6,000 apps on Ovi Store  Vulnerable to viruses (eg. Cabir) Weaknesses:
  • 37.
    RIM BlackBerry OS >10,000 apps on RIM’s App World  User interface  Plans to switch OS http://www.businessinsider.com/rim-is-finally-ditching-the-blackberry-os-but-not-for-android-2010-9 http://www.computerweekly.com/Articles/2005/05/10/209884/Clear-business-gains-from-BlackBerry-mobile-technology.htm http://www.dailytech.com/New+Study+Gives+RIM+Smartphones+High+Scores+on+Security/article15261.htm http://www.mobile-ent.biz/news/38555/RIM-passes-10000-apps-on-BlackBerry-App-World  Popular for businesses  Superior email capabilities - downtime & productive time  Strong security protection Strengths: Weaknesses:
  • 38.
    Windows  Stable &fast (Windows Mobile)  Under-developed app store  Integration with Windows Office Suite  Windows Phone 7 – 8 Nov 2010 http://www.mobile-ent.biz/news/38555/RIM-passes-10000-apps-on-BlackBerry-App-World http://asia.cnet.com/reviews/mobilephones/0,39050603,62201477,00.htm http://www.androidcentral.com/webos-review- smartphone-round-robin Palm WebOS  2,400 apps on Palm App Catalog  Poor performance speed  Enhanced appearance & multitasking capabilities
  • 39.
    How critical areapplications? Source: Crowd Science (June 2009), Smartphone Usage and Brand Study
  • 40.
    Determinants of aplatform’s success Personal Concerns:  Functions  User Interface  Performance  Brand Loyalty Corporate Concerns:  Apps Development
  • 41.
    How critical areapplications?
  • 42.
    What is aniPad? First tablet computer by Apple
  • 43.
    FEATUR ES MicroSIM slot 3G datanetwork capabilities
  • 44.
  • 45.
    Major Benefits  Runsboth iPhone & iPod Touch apps   functions & versatility  iWork for importing and editing of documents   productivity  10 hours of battery life   convenience  Large touchscreen   comfort
  • 46.
    iPad received verywell On Day 1 Within 80 days
  • 47.
    Impact of iPad Worldwideshipments of new PCs lower than expected   3% in Q3  Dell’s U.S. shipments  4.9% http://www.msnbc.msn.com/id/39660539
  • 48.
    Impact of iPad Sparkedintense competition  Competitors jostle for market share  Introduced competing tablets:  Samsung Galaxy Tab  Blackberry Playbook
  • 49.
    Impact of iPad EnteredeBook industry  iBook (eBook reader) vs. Amazon’s Kindle  eBooks sold in the iTunes Store
  • 50.
    Impact of iPad Newmobile gaming possibilities   Interactive  E.g. N.O.V.A
  • 51.
    Impact on iPhone CurrentComparison  All iPhone functions  Except call & text  Performs work-related tasks better  Productivity suites  Larger screen  Lower sales  iPad 3.2 million vs. iPhone 8.4 million units sold http://www.apple.com/pr/library/2010/07/20results.html
  • 52.
    Impact on iPhone FutureExpectations  7” iPad rumoured  Greater portability  Limit to size reduction  Telecommunication capabilities  Headset  Competes with iPhone
  • 53.
    Smartphones vs Tablets Smartphone sTablets FUNCTIONS Similar Similar. No phone calls/sms SIZE Small Big BATTERY LIFE 1-2 days <10 hrs PROCESSING SPEED 1GHz up to 1.4GHz STORAGE up to 32GB up to 320GB PRICE US$85 US$300 to >US$1000http://www.itpro.co.uk/620302/smartphones-vs-netbooks-vs-tablets-which-is-best-for-you http://www.pcworld.com/article/186737/mobile_snapdragon_processor_to_hit_15ghz_dualcore_in_2010.html http://www.mobilemarketer.com/cms/news/research/4706.html http://www.mobilitysite.com/2010/08/android-tablets- get-prices-less-vapour/
  • 54.
    What’s to comein the future? + Integration
  • 55.
    Will there bea clear winner?  Unlikely  No one-phone-fits-all Factors:  User needs & preferences  Future developments  Compatibility synchronisation Verdict: A few dominant players
  • 56.
  • 57.
    Comparison of MarketShare http://www.gartner.com/it/page.jsp?id=1434613