ePortfolios and Open Badges for ImmigrantsDon Presant
Exploring how Open Badges and ePortfolios can help immigrants learn and demonstrate their skills in language learning and employability. Part of a series.
Link to support page: bit.ly/openbadges4immigrants
Moved from a duplicate account (http://www.slideshare.net/donpresant9)
Don't Design Websites. Design Web SYSTEMS! (DrupalCamp LA 2011)Four Kitchens
This presentation was given at DrupalCamp LA by Todd Nienkerk of Four Kitchens (August 7, 2011)
For more Four Kitchens presentations, please visit http://fourkitchens.com/presentations
ePortfolios and Open Badges for ImmigrantsDon Presant
Exploring how Open Badges and ePortfolios can help immigrants learn and demonstrate their skills in language learning and employability. Part of a series.
Link to support page: bit.ly/openbadges4immigrants
Moved from a duplicate account (http://www.slideshare.net/donpresant9)
Don't Design Websites. Design Web SYSTEMS! (DrupalCamp LA 2011)Four Kitchens
This presentation was given at DrupalCamp LA by Todd Nienkerk of Four Kitchens (August 7, 2011)
For more Four Kitchens presentations, please visit http://fourkitchens.com/presentations
Web resumes are the most underutilized tool in the college, financial aid, and scholarship search and application process. Learn what a web resume is, how you can best use it, and what are the benefits.
Design is in Session is a monthly internal initiative to share insight and knowledge on a variety of design topics, while bringing together our offices and various groups. Topics include web typography, responsive design and best practices for showcasing projects, as well as philosophical topics such as deconstruction and rhizomatic theory. Sessions are led by members of our design group, and periodically feature guest presenters from other departments.
For more:
http://www.phenomblue.com/more/2012/ux-interaction-design/
The application of technology enhanced learning to enhance the ‘student learning journey’, was a presentation to the staff of the University of South Africa on Tuesday 16 September 201
Come hear how one school has used a schoolwide data management system to track
and grow student success and create a rigorous learning environment. Participants will
be able to see how key elements of personalization—limited size, teacher teamwork,
ConnectEDU tools, rigor and career, and college and civic preparation—come together to
provide the structure needed for success in this New York-based AOF program.
Web resumes are the most underutilized tool in the college, financial aid, and scholarship search and application process. Learn what a web resume is, how you can best use it, and what are the benefits.
Design is in Session is a monthly internal initiative to share insight and knowledge on a variety of design topics, while bringing together our offices and various groups. Topics include web typography, responsive design and best practices for showcasing projects, as well as philosophical topics such as deconstruction and rhizomatic theory. Sessions are led by members of our design group, and periodically feature guest presenters from other departments.
For more:
http://www.phenomblue.com/more/2012/ux-interaction-design/
The application of technology enhanced learning to enhance the ‘student learning journey’, was a presentation to the staff of the University of South Africa on Tuesday 16 September 201
Come hear how one school has used a schoolwide data management system to track
and grow student success and create a rigorous learning environment. Participants will
be able to see how key elements of personalization—limited size, teacher teamwork,
ConnectEDU tools, rigor and career, and college and civic preparation—come together to
provide the structure needed for success in this New York-based AOF program.
Academe is an E-Learning and College Management suite which aims to change the way traditional learning and teaching is done in colleges and universities. Academe brings in related social web technologies and integrates them into an E-Learning platform. An accompanying integrated college management system aims to ease and streamline the administrative work of the colleges and make the data centrally available.The Academe suite consists of four major components:
• Learning Management System (LMS)
• Library Management System
• Video Lecture Composition and Delivery
• College Management System (CMS)
For further details visit our website http://www.spanngle.com/
Using Social Media to Assist Students with Career Planning and Connect Studen...Jennifer B
Attendees will receive an overview of social media outlets as used by high school personnel (to assist students in career and college exploration) and Higher Ed personnel (to reach perspective students). Strategic online-based research (by counseling staff and students) can lead to a more realistic under-standing of prospective industries and universities and increase enrollment, retention, and scholar-ships. Learn how to harness the power of social networking, in an effective and business-like manner, to increase student success and accountability while making your job easier and reaping the benefits!
Objectives: (1) Discuss various social media outlets (LinkedIn, Facebook, Twitter, etc.), (2) Overview of how universi-ties are leveraging current social media outlets, (3) Overview of social media use by career/industry networks, (4) Learn how to evaluate different media outlets as to their benefit to YOUR students and YOUR workload (a.k.a.—Connecting students with university personnel and industry professionals so you can do the REST of your job!), (5) Discuss strategic social media use for college and career exploration (getting beyond the face of university marketing; understanding what the professions are all about, from the professionals themselves), (6) Discover how early and student-initiated career and college investigation creates a sense of ownership and responsibility within students as to their post-graduation plans, (7) Explore how early social media connectivity with higher ed community leads to college admissions, satisfaction, reten-tion, and success, and (8) Discuss social media etiquette and legal issues for guidance personnel and students.
Digital expectations and the student lifecycle: is engaging with students on ...Jisc
Speaker: Jack Tattersall, senior account manager, Guidebook.
Student expectations now demand their institutions offer a full mobile experience. This 60 minute session will map out the student lifecycle in detail and demonstrate how a mobile app can drive engagement at every stage. We'll discuss the challenges that face universities as they attempt to engage with students during the prospective, onboarding and support stages of the student lifecycle.
Attendees will walk away from this session with ideas on how to drive engagement and improve support through mobile. We'll offer a self-assessment of the university's current engagement performance and an action plan of how they could boost this through mobile technology.
Sankey, M. 2023. Creating a new culture around authenticity and generative AI. Research Bazaar Northern Territory. Charles Darwin University. Darwin. 25-26 October.
Sankey, M. 2023. Reimagining authentic curriculum in the age of AI. Exploring AI in Education: Leveraging AI to transform teaching and learning outcomes. The Sydney Boulevard Hotel. 24-25 November.
Sankey, M. 2023. Embracing student innovation in the age of Generative AI (Keynote Presentations). The 2023 WATTLE forum: InspirEd Horizons: Embracing Educational Innovation and Generative AI. University of Wollongong. 25 September.
A presentation to the Learning Technologies Advisory Group at Edith Cowan University, that considers some recent innovations and the what allowed those innovations, AI generated teaching content, The metaverse,
Assessment now and the next big ideas
Presented at the Anthology – Innovate & Educate Australia – 2023. In this presentation I’ll lay foundation of the role academic integrity plays in relation to Generative AI and what this means for authentic assessment.
It will then provide examples of some contemporary approaches to the use of Generative AI in Assessment, from across the sector and,
in this particular case, we will consider what this might look in the Ultra platform.
I’ll provide a sector perspective as to what 34 of our Australian Uni’s are doing in relation to this. Based on the findings of a very recent sector-wide survey of Directors of TEL, conducted under the auspices of ACODE.
This presentation considers some recent innovations and what has allowed them to work in education thanks to technology. It then discusses key technologies and practices and assessment integrity & AI generated content. Lastly it looks at what’s the next big thing for technology enhanced learning.
Technology & Social Inclusion: Enhancing the First Year Experience
• Overview of current technology trends in higher education and their impact on student social inclusion
• Examples of successful technology-based initiatives aimed at improving the first-year experience for students
• Potential challenges and ethical considerations related to the use of technology for social inclusion
• Strategies for integrating technology into existing programs and resources to promote social inclusion
• Future directions for technology-based initiatives in promoting social inclusion in first year experience.
Presented at: ENHANCING STUDENT RETENTION & SUCCESS THROUGH FIRST YEAR EXPERIENCE, ORIENTATION AND SOCIAL INCLUSION: 2023. SkillingSA
Prof Michael Sankey, Director: Charles Darwin University
A presentation on what authentic assessment may look like in a post ChatGPT world. Presented on the 26 July to an Educational Design Workshop held at Charles Darwin University. His ten priorities for assessment include:
- Reduce emphasis on final high-stakes exams
- Reduce propensity for wide-spread quizzes for key assessments
- Look for opportunities for program-wide assessments (alignment across units)
- Weight assessment aligned with level of learning
- Increase emphasis on formative feedback for learning (feedback literacy)
- Designing active, collaborative, authentic assessment
- Increase the use of WIL, group and peer assessment
- Increase ‘assessment for inclusion’
Increased use of multimodal assessment
- Reduce essays and long form text that can be easily cheated
A presentation to the Academic staff of SISTC (Sydney International School of Technology and Commerce) on different techniques to adopt to work with Generative AI, such as ChatGPT and to consider different forms of assessment.
Slides from my ACODE Presidential Address at the THETA Conference in Brisbane.
Sankey, M. 2023. ACODE Presidential Address. HETA 2023 Making Waves. Brisbane Convention Centre. Brisbane. 16-19 April.
Sankey, M. 2023. Embracing AI for student and staff productivity. THETA 2023 Making Waves. Brisbane Convention Centre. Brisbane. 16-19 April.
Abstract: ChatGPT, and more broadly AI Transformers, has put the cat among the pigeons over recent months. Institutions are looking at different ways to provide the best possible advice to our staff and students. There is now consistent agreement, there can potentially be very positive outcomes for both students and staff, but we first need to understand this as a community. The theme of the ACODE 88 Meeting 2 March 2023 was ‘Embracing AI for student and staff productivity’. As this workshop we had some 200 participants; Director of TEL, Managers and Educational Designers, all bringing perspectives from their own institutions, to benchmark and understand were we stand on this complex, but exciting issue. As an output from this workshop, ACODE have developed a White paper, to help provide the sector with a way forward, one developed together.
A presentation to the The International Micro-Credentials Summit. MicroHE Consortium. Barcelona, Spain. 20-24 March
The presentation considers:
- The rise of the skills economy in Australia and the Universities Accord
- The role Microcredentials will play in this
- The Governments Microcredentials Framework
- Development of the national MicroCredSeeker portal
- Grants and funding availabl from the government to build new industry-linked credentials
- and some future directions.
please cite: Sankey, M. (2023). Slowly moving from strength to strength: Micro-Credentials Downunder. The International Micro-Credentials Summit. MicroHE Consortium. Barcelona, Spain. 20-24 March
Rethinking (higher) education ideas to stimulate challenging conversations.Charles Darwin University
Please cite: Sankey, M. (2023) Rethinking (higher) education ideas to stimulate challenging conversations. Education for the digital world: Transformation accelerator - learning session 3. University of Adelaide. 17 March.
A presentation to the University of Adelaide Leadership team.
The University has embarked on a Transformation Accelerator journey to design a future-fit Education for a Digital World strategy. The accelerator process involves five intensive co-design sessions that bring together more than 30 design participants from across the University, including Academic and Professional staff and Students. Participants have been challenged to be bold to formulate a distinctive and future-fit learning experience for future University of Adelaide learners, staff and stakeholders.
Three design sessions have now taken place, which have focussed on the future of education and the perspective of future learners. Inputs have included the CSIRO megatrends that might alter the landscape of higher education, drawing on a variety of experts and hearing from current and future students and prospective industry employers. Future learner profiles also provided an understanding of how our future learners will consume education.
A series of guest speaker sessions have been arranged for participants and wider University colleagues, covering a diverse range of relevant topics.
This presentation focuses on 6 trends in Australia:
- The rise of the skills economy
- The real possibilities of Microcredentials
- The challenge of AI – Learning tools, Analytics & Cheating
- The true hybridization of learning opportunities
- Getting real about First Nations Knowledges and diversity
- The work readiness of our graduates
Providing examples and considerations.
Interestingly, what was conceived as being good online learning pedagogy, say 5 years ago, is now being challenged by newer student-centred approaches that have evolved in learning and teaching, linked with the new technologies that have advanced to help us do this. These technologies now allow students to work more collaboratively in more authentic ways. That is, how they might work collaboratively in the workplace. What has also changed is the emphasis on the student and how providing them with a greater level of agency in their learning presents more traditional educators with new challenges. This presentation looks at some options for those looking to understand and meet those challenges head-on. We will consider how changing just one or two assessments to be more authentic, in the first instance, may help you recreate your practice over time. Who knows, some of the student-centred learning approaches suggested may even make your assessments more robust, with students less likely to want to cheat. Either way, engaging with more contemporary learning technologies may allow students to experience a range of authentic solutions that you might also benefit from in the future.
This presentation was delivered to the James Cook University Scholarship of Teaching and Learning Community of Practice (COP) on the 13 October 2022. It talks though what SoTL is, the benefit to Academic staff from different disciplines and the definite this can have to the University. It provides examples and anecdotes of practice and how this could be applied in and across academic discipline practices. A video of slightly a different version of this presentation can be accessed from https://youtu.be/qy6E57CyAOM
Slide 12 citation: Pienaar, J., & Clifton, D. (2018). Scholarly activity and the scholarship of learning and teaching. Central Queensland University (this may not be the exact title, description supplied by author).
A contribution to the 'Higher education microcredentials in Australia and India: Challenges, opportunities and change'. Hosted by the Australia India Institute at the University of Melbourne and the Australian Government Department of Education. 20 September 2022. https://aii.unimelb.edu.au/webinar-higher-education-microcredentials-in-australia-and-india-challenges-opportunities-and-change/
Re-discovering authentic, collaborative and active learning within a TEL ecologyCharles Darwin University
Presented at the Blackboard/Anthology Annual Teaching and Learning Conference 24 & 25 August 2022.
Abstract: It’s not easy to rethink teaching and assessment, particularly when not trained to do so. Or what you’ve been doing still seems to work OK. But contemporary education has been quietly moving on in most disciplines. Not the least reason being, academic integrity, preparing students for the world of work and a push to provide constructively aligned curriculum to help students position themselves for this. This shift involves new technologies, that provide new options for users that didn’t exist in the past. This presentation will highlight a range of approaches to teaching and assessment that have been used for decades in traditional classrooms, but post-COVID we now look at them through a new set of glasses that highlight their value in the virtual classroom. The aim is to stand on the shoulders of those who have gone before, to learn from them, and not consigning what they did to the history books, just because ‘we now teach online’.
Advancing Hybrid Delivery: Viewing Lessons From the Past ButSeeing Them Thro...Charles Darwin University
A presentation at the 3rd APAC Virtual Campus Forum on July 26th-28th, 2022.
This presentation: The necessity for us to rethinking delivery and assessment in the light of current trends
We’ve been slowly shifting the goal posts for a number of years now. But why?
Academic integrity, cheating vs authentic assessment
Preparing students for the world of work
This shift has partly occurred due to the advent of new technologies
Contemporary technologies have allowed us to re-invigorate different assessment types more common to the past
We will look at some things that were old but are now new again.
Advancing knowledge by learning from the past, but by seeing this through TEL...Charles Darwin University
This was a presentation at the Exploring Boundaries of Global Citizenship conference being run by Swinburne Vietnam.
In this presentation I look at:
The necessity for us to rethinking delivery and assessment in the light of current trends
We’ve been slowly shifting the goal posts for a number of years now. But why?
1) Academic integrity, cheating vs authentic assessment
2) Preparing students for the world of work
This shift has partly occurred due to the advent of new technologies
Contemporary technologies have allowed us to re-invigorate different assessment types more common to the past
We will look at some things that were old but are now new again
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Chapter 3 - Islamic Banking Products and Services.pptx
SLJ 6 2012
1. The journey starts by with the first step:
Creating the Higher Ed Student Learning
Journey
Dr Michael Sankey
Program Manager: Learning Technologies & Environments
USQ
2. Stolen from…
"A journey of a thousand
miles begins with a
single step."
Confucius (551-479BC)
Lao-tzu (604 BC - 531 BC)
3. Teacher support
Establish a context
The SLJ
F2F strategies
Online strategies
Some examples
Now its over to you
5. University of Southern Queensland
• Founded in 1967
• A distance ed provider since 1977
• Fully online programs since 1997
• 5 Faculties: Arts, Business & Law, Education, Sciences,
Engineering & Surveying
• All faculties have external programs
• More than 200 under-grad and
post-grad award programs
6. Enrolled students USQ
• All students 26,000
• On-campus 6,000
• External/online 20,000 (77%)
• International 7,400 (2,300 ONC)
The vast majority of USQ students access
information services online
Most Students and Staff know what they’re getting
themselves in for when they come to USQ
7. Some current strategies
Every student has a named person to contact
Every course has an online presence
Minimum standards for all courses
Threshold standards – based in a eLearning framework
Learning Innovation & Teaching Enhancement (LITE)
teams
Significant media enhancement available
Strong focus on the Student Learning Journey (SLJ) and
personal learning environment (PLE)
8. Some current trends
Print – Progressively reducing but still wanted by some
- but will be gone within 18 months
Digital content – Increasingly more accessible &
able to be used on mobile devices
CDs – popular for many years but will also be gone
within 18 months
Physical spaces – Comfortable
places to meet, study, eat, talk and
recharge.
BYOD – Closed two computer labs
9. Discernable periods in SLJ
Application & The early Continuing Completing Alumni
offer weeks study study
Student Learning Journey
Decision to Enrol Experience of first Unforseen Graduation
enrol semester events
The SLJ is a series of interactions between students & the Uni.
Identified 9 student groups with some 150 individual points of
interaction.
10. Accessing the Student Voice
Professor Geoff Scott in his report Accessing
the Student Voice (2005) concluded that ‘it is
the whole experience that matters to students.
Students are not concerned about whether or
not a particular interaction is academic or
administrative, but they are concerned about the quality of
the interaction. In this context, the quality of interactions in
the pre-enrolment phase is just as important as the quality of
face-to-face and/or virtual interactions in academic study or
in completing study (including graduation ceremony and
membership of the Alumni Network)’.
11. Key interaction points
Decision to enrol
Application and offer process
Enrolment process
The early weeks (orientation & first classes) • Learning
The experience of study in the 1st Semester Centre
• Student
Preparing for the next semester Services
• Library
Continuing study the following years • Careers &
When things don't go as planned employment
Completing study
12. SLJ Online Services
ENROL ORIENT & TRANSITION
ENGAGE
• Admission/Offer/Accept/Defer/ • Orientation on Moodle
Decline • Access to StudyDesk
• Enquiry Management (RightNow) • Course re/Enrol (add, swap, • Access to UConnect
• Future Student Website drop, edit) • UConnect Announc’s & Alerts
• Application • View exemptions processing
• Information in 8 languages • UMail activation and passwords
• Open Day & Info Evening • Create/Amend Study Plan • Oncampus timetable
• View Class Enrolment • Personal SRO details
Programs
• Residential College Applications Now • Enter/Update Personal details • Student Services Videos
Now • Careers Resources • Enter/Update/Request Support Now • Tutorial Registration
• Scholarships & Application Forms –Disability • Res College Invoicing & Pmts
• Disability Resources • Fee Inv’s, calculator &
• Student Representation • Fee Acc. Enquiries & CAS
payments Forms
• Web Campaign pages • Student ID Cards
• New International website • Student Guild Website
• New program Guide • Student Loans • Current students website
• Chat for enquiries • Program Enrol (Cancel, • Online Forums – Clubs &
Coming Reinstate, Leave of Absence) Societies
• Send/Update Profile form • e-Newsletter
• Alpha list of Alumni Profiles • Alumnus of the Year Awards
ALUMNI • Chapter listings • Personal, Professions and
• Chapter tool-kit bus.dev. opportunity listings
• New Chapter EOI form •CareerHub Mentoring
LEARNING SUPPORT
GRADUATE PROGRESS
• AWARE Program
• Check Study Package Status • ALS Online Resources (TLC)
• View & Print Unofficial • Enquiry Management (RightNow)
• Academic Dress ordering Transcripts • Counselling Resources
• Ceremony Registration • Exam Timetables • Careers Counselling
• Graduate Employment
Now Resources
• View & Update Exam Centres
• Results
Now • Employment, WIL, Mentoring
• Intern. Stud. Assistance Line
• CareerHub Jobs Database
• Graduation Ceremony Videos Now • USQ Handbook
• Policy Library
• Digital Learning @USQ site
• Wimba workshops in maths
• View & Update Statistical Data • Counselling & Health Promotion
• Scholarships & Loans • Academic Intervention Form
• Disability Support
• Employer Speed-Networking
• Online Payment for Graduations • The Honk (Student Guild) • Personal Counselling
Coming & replacement Testamurs • Learning Centre web page update
Coming • TLC in other languages
Coming • CRM Retention Intervention • Student Services CO Engagement
13. Some key things
Student relationship officers
Academic learning support
Peer assisted learning
USQ Retention strategy
Communities of Practice (CoPs)
Graduate skills and capabilities
ePortfolios
Closing the loop
Alumni
15. Student Relationship Officer (SRO) Network
STUDENT MANAGEMENT DIVISION
Recruitment & Admissions – prospective and new students
USQ International – prospective and new students
Student Support & Retention – current and continuing students
FACULTIES
Student Support staff in each Faculty based at Toowoomba
campus
CAMPUSES
Discipline based SROs based at Springfield & Fraser Coast
campuses
16. Current Discipline Allocation for SRO’s within
Student Support
•Student Relationship Officers
•Sciences
Student Support Coordinator Roxanne Parker Lorraine Juliana
Shannon Svensen
(Raeleen Cahill) Business & Law
Deb Busiko Emma Goltz
Clinton Bell
Manager, Enrolments
& Student Support
Janelle Hartwig •Arts
Dana Eggleston Shani McCormack
Student Support Coordinator Education
Deborah Sutton Maureen Crosisca
(Clinton Bell) Jason Steinhardt Mary Reyes
Engineering & Surveying
Marg Kenny Damien Zekants
17. RELATIONSHIP FRAMEWORK
SUPPORT ADVICE EXPERTISE
Individual or specific Individual academic
support (individual advice, career or
personal counselling etc
students)
Specific or targeted
Course and program
support (specific
advice, retention etc
students)
Student support,
Must have (all
recruitment and
students)
retention etc
Available and common
Available and common to specific student Specific, individual
to all students and / or cohorts and/or
cohorts
advice and support
individuals
18. Proactive support
Retention Management
Introduction Dana
Week 4
Week 6 Damien
Week 10
Week 15 Shani
Week18
Study Desk Inactivity
Pilot Projects - Assignment Non-Submission
- Missed Exams
19. Academic learning support
Online and face-to-face sessions for
communication skills and maths:
Individual or small group consultations
face to face
phone
email
online chat.
Workshops
Meet - Up
Course-based assistance
22. The Learning Centre
Also do:
• lectures on common problem areas
• embedded workshops in lectures in collaboration with
academic staff
• and we have an online learning centre
23. Meet-Up
54 Meet-Up groups meeting
Sessions are different from tutorials as they are:
led by students who have previously done the course
responsive to your needs as a student
interactive, informal and fun
they encourage discussion
and develop understanding
of course content
concerned with how to learn
as well as what to learn
supervised by qualified
academic staff
28. Peer assisted learning
We’re good at doing
it for students
Meet-Up student
leaders
Online student
mentors
For staff
Learning Technologists in centralised units
Faculty technology mentors
29. The role of the teacher
They are our
interface
In most cases
they want to
But are not
confident
And not overly
aware of what
others are doing
30. Example short course
A Key: Get the staff using the same tools as
the students (if it’s good for the students it’s good for us)
Image accessed 24 February 2012 from:
http://www.fusionhq.com/package/templates/0/eatingdogfood.jpg
31. ePortfolios
Personal learning environment
Outside Artefact 1
environments
View 1
Artefact 2 For course assessments Group 1
Twitter
Artefact 3
Flickr Skill 1 Group 2
View 2
For potential employers
Artefact 5
YouTube
Individual 1
Artefact 6
Facebook Skill 2 View 3
For parents or friends
Individual 2
Artefact 8
32. Staff portfolio
Professional
portfolio
Evidence for
promotion
Teaching tool
Interest group
interaction
Linked with the LMS
11,000 Portfolios – 24,000 pages
34. Communities of Practice
Groups of people who share a passion for
something that they know how to do and
who interact regularly to learn how to do it
better. CoPs provide an opportunity to
create a learning community around an
area of interest or practice, to share and develop practice and
build personal and professional knowledge and expertise.
21 + CoPs – e.g. CoP for Faculty technology mentors
35. Management or Facilitation
What we have had What is emerging
Traditional LMS LMS
Activity4
Activity1
EdCom/OER etc.
Activity1
Activity2
PLE
Activity3 Activity2
Activity3
Activity4
37. Defined minimum standards
1. An introductory message, posted before the start of semester, which:
welcomes students to the course;
introduces the teaching team for the course;
describes how the StudyDesk space will be used throughout the semester;
and
explains how students may obtain support by appropriately directing
academic or technical. enquiries.
2. Checking of discussions and other student access areas on at least
three [3] working days per week in order to:
monitor and moderate comments and discussion by students;
manage course operation by responding to student enquiries and learning
activities.
3. Student requests for clarification or assistance should be responded to
as soon as possible, but certainly within 48 hours during the working
week.
42. Currently 8
1. Institution policy and governance for technology supported
learning and teaching
2. Planning for, and quality improvement of the integration of
technologies for learning and teaching
3. Information technology infrastructure to support learning and
teaching
4. Pedagogical application of information and communication
technology
5. Professional/staff development for the effective use of
technologies for learning and teaching
6. Staff support for the use of technologies for learning and
teaching
7. Student training for the effective use of technologies for learning
8. Student support for the use of technologies for learning
The Student Relationship Officer Network within the Student Management Division has three main teams consisting of SRO’s. These teams are Domestic Recruitment & Admissions, USQ Internationaland Student Support & Retention.There are discipline based SRO’s at each of the campuses who assist with Faculty administration, similar to Student Support roles in Toowoomba Faculties. The Springfield and Fraser Coast SRO’s have a blended role which include SRO and Faculty administrative duties.So what is a Student Relationship Officer and what do they do? SRO’s are responsible for providing USQ’s brand of student support to help students achieve their goals, guide them through the challenges that study can bring and to celebrate our student’s success.
Let’s have a closer look at the SRO’s within the Student Support and Retention team. There are 13 full time SRO positions who report to 2 Student Support Coordinators. The team is overseen by Manager Student Support and Retention. Each SRO is allocated a specific disciplinenamely Arts, Business & Law, Education, Engineering & Surveying and Sciences. This is the structure our team and if we take a closer look at the Business & Law Discipline, we can see that Deb Busiko and Emma Goltz are the nominated Business & Law SRO’s. In addition to this, our team is the first point of contact for the University and we can assist visitors and students from any faculty. This ensures all enquiries receive a consistent high quality service.
Fundamentally within the Relationship Framework, the majority of questions the SRO team answer are general support enquiries. Examples of which include resetting passwords, advise on recommended enrolment patterns, study materials and exam timetables, to name a few. The advice column is when the SRO’s hand the enquiry over to the Faculty or relevant area to provide specific information, such as a complex enrolment question or querying the grounds of a failed exemption application. The hand-over point beyond this is where expert advice may be required. Examples of this would include referrals to counselling support that is offered by Student Services, specific course content enquiries to the relevant academic.As you can see there is another line on the bottom of the slide which represents the enquiry passingbetween teams, an issue or enquiry can be passed in either direction when required.
We are continually trying to improve our proactive support. We send a variety of timely communications to specific student cohorts to support and guide them on through the different stages of their student learning journey. As part of our retention management plan we monitor and communicate with students who are new to USQ year on a regular basis. The types of information we communicate to students include orientation programs, enrolment health check, learning centre academic support, exam preparation, effective study techniques and end of semester results. Proactively communicating with our students can eliminate the stress and confusion that students can sometimes feel during their first semester. Student Support contacts students who are enrolled in courses and have not accessed their study desk within the first few weeks of the commencement of semester. This ensures students know how and where to access their course content and view vital information posted by their course leaders.We strive to work with other departments on pilot projects to further ensure the success of our students. Some of the most recent examples of this include working with the Faculty of Engineering and Surveying on projects such as contacting students who do not participate in submission of assignments and for those who do not to sit their final exams. Further information will be available at a later date once the review process has taken place.