All of our Tonto HR clients get sick of us singing the praises of SLACK and how it can have a positive impact on team culture irrespective of your organisational size. One of our favourite clients DoseMe rolled out Slack a few months back and they LOVE IT. Have a look at a 27 tips one of their devs wrote to make the most of this this super cheap, super effective communication and team-building tool. Carolina

1. Tips and Tricks

2. General Tips - /
The slash / is the
key function used.
Simply type it in
the message input
and all options are
displayed

3. General Tips – formatting
Shift + enter will create a new
line in your message.
*bold*
_italics_
~strike~
>quote

4. General Tips – @
The @ will notify the channel or the
specific person.
eg @bob can you call that customer
Note:
Using @channel will send notifications to everyone,
regardless of their timezone. Use sparingly!

5. Plus icon
1. Code or text snippet
2. Post
(Creates a formatted message,
similar to a blog post)
4. Your Computer
(Adds a file from your computer into the
channel)
3. Dropbox
(Originally you will need to sign in.
Creates a link to the Dropbox file)
The + button within the message input has
four options:

6. Status’
On the Phone (in Slack)
Number of People in the Group

7. Message Groups
Left side of the screen is split into two main
sections, Channels and Direct Messages.
A Channel is a defined discussion area.
e.g. #world or #brisbane
A Direct Message is a conversation between
you and another person or group of people.
This type of chat is private to only to the
people listed.

8. Direct Messages & Group Message
Lower half of the side menu
Finding a person and creating group messages
1. Press the plus button next to the direct
message
2. A new window will display.
3. Type in the name of the person or people
you wish to talk to.
4. Press Go

9. Direct Messages & Group Message
Lower half of the side menu
Deleting Conversations
No conversation within Slack is ever deleted.
BUT you can hide them from your view.
1. Mouse over the persons name/group that
you wish to hide
2. An x will display.
3. Press on the x.

10. Direct Messages & Group Message
Lower half of the side menu
Restarting a conversation
A conversation in Slack is never lost. If you want
to find a group message that has been closed.
1. Press the plus button next to the direct
message.
2. Type in the name of the people that were in
the group message.
3. Press Go.
4. You will notice that all of your previous
discussions are displayed.

11. Channels
Top half of the side menu
General Tips – Joining a channel
1. Press on the channel heading.
2. A new page will display.
3. Click on the channel you want to join
4. When in the channel press Join Channel

12. Channels
Top half of the side menu
Notifications
1. Click on the channel name
2. Select Notification Preferences
3. Configure based on preference

13. Channels
Top half of the side menu
General Tips – Leave and Mute
To leave a channel simply type in /leave in the channel
and the channel will be removed from your channels
list.
To mute a channel simply type in /mute in the channel
and the channel will not display any notifications unless
someone types @your_name

14. General Tips
Reminders
Type in:
e.g.
In the channel
Slackbot responds
At the date/time
Slackbot sends you/the
channel the reminder

15. Giphys
Easily the most used Slack feature in DoseMe!
To send a giphy
1. Type into the text field:
/giphy
2. Add a space and put in a word/s that generally
represent an image you are looking for.
/giphy slack
3. Press Enter
4. An image appears with three options:
1. Send – post it on the channel
2. Shuffle – find a new picture
3. Cancel – don’t send the message
Please Note that the image does not display to any
other users until the send button is pressed.

16. Reactions
DoseMe’s Second Favourite Feature!
1. Mouse over a post that you want to add a
reaction too.
2. In the top right corner of the post press the
face
3. Select your reaction from the pop-up

17. Pins
Used to help find important messages that could easily get lost in a
channel
To pin an item:
1. press the 3 horizontal dots on the message
you would like to pin
2. press pin to this conversation

18. Pins
Used to help find important messages that could easily get lost in a
channel
To find a pinned item:
Press the pin icon in the top right hand corner of
the of the channel.
The pinned item will display in panel on the left.

19. To star an item:
1. Mouse over message
2. Press on the star next to the time on the
message
Stars
Use stars as a personal To Do List
To remove a star
Press on the star in the message.
To view all stared items
Press the star in the top right of the screen.
A panel will display on the left with all of your
starred messages.

20. General Menu
General menu can be activated by pressing the three vertical dots in the top right
corner.
When an option is clicked a panel on the left side of the screen. To Close simply
press the x at the top.
This section allows you to:
• Review files you have uploaded
• Review all the files uploaded
• View all DoseMe employees on Slack
• View/Edit/Create DoseMe User Groups
• Access Slack Help
• Find out what Slack has added
• See all files downloaded
When an option is clicked a panel on the left side of the screen. To Close simply
press the x at the top.

21. Messages
The three horizontal dots (1) opens the
message menu:
From there you can:
2. Edit your sent message.
3. Forward (Share) the message to
another channel/user.
Please note that you cannot share messages from Direct Messages.
4. Set a reminder to look at the
message later

22. Phone calls/screen share
Steps to call a person/group:
1. Open the channel/direct message with them.
2. Press the phone icon on the top right of the screen
3. A new window will display.
4. Adjust the controls as required.

23. Preferences
General Access
To Access the preferences:
1. Press on DoseMe in the top left corner
2. Select Preferences
3. Slack will open the preferences page which includes:
• Notifications
• Window App
• Messages & Media
• Sidebar Theme
• Search
• Mark as Read
• Accessibility
• Advanced

24. Preferences
Keywords
Type in any words that you want a badge notification.
These need to be separate by commas and are case sensitive.
E.g. Nat, nat and @nat are not the same
It is suggested that if there is a key phrase that you want to look for
this is where you should put it eg. Trial Pate is CRITICAL

25. Preferences
Message Displays
This section allows you to select your Message Theme
Clean Compact

26. Timezone
How to set your timezone
1. Press on DoseMe in the top
left corner.
2. Select Profile & Account
3. On the right side of the
screen press the Edit Profile
button
4. Select your Time Zone
5. Press Save Changes

27. Timezone
Set your timezone
Set your timezone under preferences
so others know what time it is for you!
Click on a users name to see their local
time. As we have international staff
joining, this feature is invaluable!

28. Readings
 https://get.slack.help/hc/en-us/articles/217626358-Tour-
the-Slack-app
 https://thenextweb.com/apps/2015/02/05/13-cool-things-
might-not-know-can-slack/#.tnw_HqyivorL
 https://premium.wpmudev.org/blog/slack-
tips/?imob=c&utm_expid=3606929-106.UePdqd0XSL687behGg-
9FA.2&utm_referrer=https%3A%2F%2Fwww.google.com.au%2F