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Six Sigma - 2. Perché utilizzarlo?
The document outlines the principles and benefits of Six Sigma, emphasizing its effectiveness in improving quality, customer satisfaction, and financial performance for businesses. It highlights significant savings achieved by companies like GE, Motorola, and AlliedSignal through Six Sigma efforts. Additionally, it discusses critical-to-quality elements essential for cost reduction and quality enhancement.
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Six Sigma - 2. Perché utilizzarlo?
- 1. Six Sigma forSixSigma for ManagersManagers
- 2. Contents :Contents : •What is Six Sigma?What is Six Sigma? • Why Six Sigma?Why Six Sigma? • Six Sigma Phases : Define, Measure, Analyze,Six Sigma Phases : Define, Measure, Analyze, Improve and ControlImprove and Control • Tools and Key Roles for Six SigmaTools and Key Roles for Six Sigma
- 3. Why Six Sigma?WhySix Sigma?
- 4. Why Six Sigma?WhySix Sigma? Money Customer Satisfaction Growth Quality Competitive Advantage Employee Pride
- 5. • At GE,Six Sigma added more than $ 2 billion to theAt GE, Six Sigma added more than $ 2 billion to the bottom line in 1999 alonebottom line in 1999 alone • Motorola saved more than $ 15 billion in the first 10Motorola saved more than $ 15 billion in the first 10 years of its Six Sigma effortyears of its Six Sigma effort • AlliedSignal reports saving $ 1,5 billion through SixAlliedSignal reports saving $ 1,5 billion through Six Sigma.Sigma. Why Six Sigma?Why Six Sigma?
- 6. Why Six Sigma?WhySix Sigma? Six Sigma is about practices that help you eliminate defects and always deliver products and services that meet customer specifications
- 7. Cost of PoorQualityCost of Poor Quality What is cost of scrap?What is cost of scrap? What is cost of rework?What is cost of rework? What is cost of excessive cycle times andWhat is cost of excessive cycle times and delays?delays?
- 8. Cost of PoorQualityCost of Poor Quality What is cost of business lost becauseWhat is cost of business lost because customers are dissatisfied with yourcustomers are dissatisfied with your products or services?products or services? What is cost of opportunities lost becauseWhat is cost of opportunities lost because you didn’t have time or the resources to takeyou didn’t have time or the resources to take advantage of them?advantage of them?
- 9. Critical-to-Quality (CTQ)Critical-to-Quality (CTQ) Elementsof a process that significantly affect the output of that process. Identifying these elements is figuring out how to make improvements that can dramatically reduce costs and enhance quality.
- 10. Critical-to-Quality (CTQ)Critical-to-Quality (CTQ) Elementsof a process that significantly affect the output of that process. Identifying these elements is figuring out how to make improvements that can dramatically reduce costs and enhance quality.