European b2c e commerce report 2015 light 20150615.pdfNikolay Komarov
This document provides a summary of the European B2C E-commerce Report 2015 published by Ecommerce Europe. Some key points:
- It analyzes B2C e-commerce trends and statistics across European countries and regions in 2014 and provides forecasts for 2015.
- Total B2C e-commerce sales in Europe reached €423.8 billion in 2014, up 14.3% from the previous year, with the largest markets being Western Europe, Central Europe, and Southern Europe.
- Mobile commerce and cross-border e-commerce are growing significantly. National regulations and payment methods still present barriers to cross-border trade within Europe.
- The report was produced by the Ecommerce Foundation in
Le marché européen B2C e-commerce poursuit sa croissance
Le marché européen B2C e-commerce a poursuivi sa croissance à deux chiffres en 2015. Avec un taux de 13,3% (2014: 13,6%) de croissance, les ventes B2C en ligne en Europe ont atteint 455,3 milliards € en 2015.
Pour 2016, il est prévu que le taux de croissance va diminuer un peu plus, à 12,0%. En conséquence, le chiffre d'affaires européen B2C e-commerce devrait atteindre la marque de 500 milliards € en 2016 (509,9 milliards €). Ces chiffres proviennent du rapport européen B2C E-commerce, qui a été commandé par Ecommerce Europe et créé par la Fondation E-commerce. Ce rapport donne un aperçu des chiffres de e-commerce européens, y compris les ventes en ligne, le nombre de clients Internet et la part du commerce électronique dans le PIB européen. En outre, le rapport européen B2C E-commerce 2016 offre les principaux chiffres de 25 principaux marchés européens en termes de e-commerce.
The e-commerce market in Poland is one of the fastest growing in the EU, with a nearly 25% year-over-year growth rate. There are approximately 10 million online shoppers in Poland who spend on average €550 per year. The most popular e-commerce website is the marketplace Allegro, which has over 57% reach among internet users. While internet penetration is only around 65% in Poland, the e-commerce sector continues expanding rapidly and is expected to reach €25 billion by 2020.
The document is a report by Ecommerce Europe on B2C e-commerce in Europe in 2014. It provides an overview and analysis of the European e-commerce market, including key statistics and trends. It covers topics such as the total e-commerce sales and growth rates in different European regions; the top countries by e-commerce sales; and developments like the increasing importance of mobile commerce and cross-border sales. The report aims to help online retailers and other stakeholders understand the European e-commerce landscape and optimize their businesses. It draws on data and expertise from various industry partners and associations.
The latest information on e-commerce trends in Europe. An important consideration for fitness sector businesses evaluating a push into digital transformation.
This report provides an overview of B2C e-commerce in Central Europe in 2012-2013. It covers 8 countries - Austria, Czech Republic, Germany, Hungary, Poland, Slovakia, Slovenia, and Switzerland. In 2012, total B2C e-commerce (including online retail and services) in Central Europe reached €75 billion, growing nearly 20% year-over-year. Germany was the largest market with €50 billion in e-commerce sales. The report includes statistics on population, internet usage, and e-commerce trends for each country as well as an overall comparison of the region.
E-commerce Berlin Expo 2017 - The German E-Commerce Market: How the Consumer ...E-Commerce Berlin EXPO
Nadine Litchfield SM Consumer Markets & E-Commerce Germany Trade & Invest
Germany’s E-Commerce Market: Current data, developments and trends, and the significance of the Consumer: How does the German consumer shop and pay? Is he as demanding and unloyal as generally perceived? Setting up your own subsidiary in Germany: Your way to sustainability in Europe’s largest market
The document summarizes the evolution of bol.com from an online bookstore in 1998 to an online superstore in 2014 with over 5 million customers and 9 million products available. It discusses bol.com's growth through strategic acquisitions and expanding into new product categories. The key points are that bol.com has embraced a network approach to retailing by collaborating with partners rather than competing, including through affiliate programs, an open API for developers, and allowing third-party sellers on their platform. This network model aims to provide customers with maximal choice by combining bol.com's fulfillment capabilities with partners' expertise and assortment.
European b2c e commerce report 2015 light 20150615.pdfNikolay Komarov
This document provides a summary of the European B2C E-commerce Report 2015 published by Ecommerce Europe. Some key points:
- It analyzes B2C e-commerce trends and statistics across European countries and regions in 2014 and provides forecasts for 2015.
- Total B2C e-commerce sales in Europe reached €423.8 billion in 2014, up 14.3% from the previous year, with the largest markets being Western Europe, Central Europe, and Southern Europe.
- Mobile commerce and cross-border e-commerce are growing significantly. National regulations and payment methods still present barriers to cross-border trade within Europe.
- The report was produced by the Ecommerce Foundation in
Le marché européen B2C e-commerce poursuit sa croissance
Le marché européen B2C e-commerce a poursuivi sa croissance à deux chiffres en 2015. Avec un taux de 13,3% (2014: 13,6%) de croissance, les ventes B2C en ligne en Europe ont atteint 455,3 milliards € en 2015.
Pour 2016, il est prévu que le taux de croissance va diminuer un peu plus, à 12,0%. En conséquence, le chiffre d'affaires européen B2C e-commerce devrait atteindre la marque de 500 milliards € en 2016 (509,9 milliards €). Ces chiffres proviennent du rapport européen B2C E-commerce, qui a été commandé par Ecommerce Europe et créé par la Fondation E-commerce. Ce rapport donne un aperçu des chiffres de e-commerce européens, y compris les ventes en ligne, le nombre de clients Internet et la part du commerce électronique dans le PIB européen. En outre, le rapport européen B2C E-commerce 2016 offre les principaux chiffres de 25 principaux marchés européens en termes de e-commerce.
The e-commerce market in Poland is one of the fastest growing in the EU, with a nearly 25% year-over-year growth rate. There are approximately 10 million online shoppers in Poland who spend on average €550 per year. The most popular e-commerce website is the marketplace Allegro, which has over 57% reach among internet users. While internet penetration is only around 65% in Poland, the e-commerce sector continues expanding rapidly and is expected to reach €25 billion by 2020.
The document is a report by Ecommerce Europe on B2C e-commerce in Europe in 2014. It provides an overview and analysis of the European e-commerce market, including key statistics and trends. It covers topics such as the total e-commerce sales and growth rates in different European regions; the top countries by e-commerce sales; and developments like the increasing importance of mobile commerce and cross-border sales. The report aims to help online retailers and other stakeholders understand the European e-commerce landscape and optimize their businesses. It draws on data and expertise from various industry partners and associations.
The latest information on e-commerce trends in Europe. An important consideration for fitness sector businesses evaluating a push into digital transformation.
This report provides an overview of B2C e-commerce in Central Europe in 2012-2013. It covers 8 countries - Austria, Czech Republic, Germany, Hungary, Poland, Slovakia, Slovenia, and Switzerland. In 2012, total B2C e-commerce (including online retail and services) in Central Europe reached €75 billion, growing nearly 20% year-over-year. Germany was the largest market with €50 billion in e-commerce sales. The report includes statistics on population, internet usage, and e-commerce trends for each country as well as an overall comparison of the region.
E-commerce Berlin Expo 2017 - The German E-Commerce Market: How the Consumer ...E-Commerce Berlin EXPO
Nadine Litchfield SM Consumer Markets & E-Commerce Germany Trade & Invest
Germany’s E-Commerce Market: Current data, developments and trends, and the significance of the Consumer: How does the German consumer shop and pay? Is he as demanding and unloyal as generally perceived? Setting up your own subsidiary in Germany: Your way to sustainability in Europe’s largest market
The document summarizes the evolution of bol.com from an online bookstore in 1998 to an online superstore in 2014 with over 5 million customers and 9 million products available. It discusses bol.com's growth through strategic acquisitions and expanding into new product categories. The key points are that bol.com has embraced a network approach to retailing by collaborating with partners rather than competing, including through affiliate programs, an open API for developers, and allowing third-party sellers on their platform. This network model aims to provide customers with maximal choice by combining bol.com's fulfillment capabilities with partners' expertise and assortment.
This document is an annual report by Ecommerce Europe on B2C e-commerce in Eastern Europe. It provides facts, figures, trends and forecasts on the e-commerce market in Eastern Europe. In 2012, total B2C e-commerce turnover in Eastern Europe, including online retail goods and services, reached €13.1 billion, a growth of 35.6% compared to the previous year. The report estimates growth in 2013 of 47% to €19.3 billion. It focuses on the e-commerce markets and key metrics of Russia, Ukraine and Romania, the largest countries in the region.
E commerce in Poland - Softhis for BPCC @nowwwakMarcin Nowak
The document discusses eCommerce in Poland, including an overview of the Polish e-commerce market, characteristics of Polish e-consumers, and requirements for B2C solutions. It also covers latest eCommerce technologies in Poland and opportunities for UK firms to reach Polish consumers, using the example of the dominant Polish e-commerce platform Allegro. The large size of Allegro is noted as both an advantage and potential challenge. Trends toward omnichannel approaches and data-driven design are also mentioned.
Presentation of Martijn Hos, director of advocacy at Ecommerce Europe, at the Bejing Ecommerce Association on exporting to Europe, The import from Europe and building a Global eCommerce Community. With some great insights on ecommerce in Europe and global customer trends.
EMOTA represents 3,500 multi-channel retailers in Europe with €250 billion in annual sales. The document discusses trends in European e-commerce, including rapid growth across countries and channels. While online shopping is common within countries, cross-border sales remain low due to differences in regulations, languages, and consumer concerns. EMOTA is lobbying the EU to harmonize rules to increase cross-border e-commerce by standardizing consumer laws, improving delivery services, and developing a European trustmark.
The document provides an overview of online/e-commerce. It defines commerce and e-commerce, discusses the history and growth of e-commerce in India. It outlines the various types of e-commerce like B2B, B2C, C2C etc. and explains the process and impact of e-commerce on supply chain management, markets and retailers. It also discusses the pros and cons and future of e-commerce in India.
The document discusses opportunities for e-commerce growth in Poland. It notes that the Polish e-commerce market is growing at 20% annually and key trends include the development of mobile commerce, omnichannel retailing, and payment systems like BLIK. The typical Polish online shopper is described as a woman under 35 living in a city. The document also outlines opportunities to reach Polish customers through localized websites and selling niche products not readily available domestically.
Business skills 4 E-Commerce presentationRUBEL2015
Oracle is a leading global IT solutions provider with over 400,000 clients in more than 145 countries. It has a 13.2% market share in the CRM industry. While Oracle has strengths like loyal customers and strong supply networks, it also has weaknesses to address, such as a lack of customer profiling and market research. As e-commerce grows, opportunities exist for Oracle to expand geographically and invest in specific customer needs. Risks also arise from increasing IT complexities and industry competition. The document then outlines Oracle's existing e-commerce systems, the financial implications of future e-commerce growth, and proposes a mobile/online payment/security focused e-commerce solution to better satisfy customers.
GLOBAL DIGITAL COMMERCE: CÓMO HACER CROSSBORDER ECOMMERCE EN ASIA Y AMÉRICA L...Marcos Pueyrredon
Todo lo que necesitas saber en materia de procesos y regulaciones para expandir los negocios hacia otras regiones. Veremos casos de éxito: el caso Rusia y Brasil, con tres referentes del sector eCommerce. Material de apoyo utilizado en la plenaria por PEDRO GUASTI BOARD MEMBER CÁMARA BRASILEIRA DE COMÉRCIO ELECTRÓNICO
Investing UK taxpayer money to improve broadband and mobile internet access in Romania opens significant opportunities for UK businesses. It will (1) allow UK e-commerce brands to directly sell to new Romanian online consumers, (2) help connect Romanian businesses and consumers through online marketplaces, (3) position UK firms to assist Romania developing digital government services as they have done in the UK, and (4) enable UK fintech companies to work with Romanian banks to expand digital banking. The UK leads the EU in many digital areas like e-commerce, e-government and fintech, positioning UK businesses to capitalize on Romania's major potential for internet growth.
The document discusses key concepts related to e-marketplaces including their components, types, and mechanisms. It defines e-marketplaces and lists the major types as private, public, and consortia marketplaces. It describes the roles of intermediaries and components of e-marketplaces like front-end and back-end. It also discusses transaction mechanisms like electronic catalogs, shopping carts, auctions, bartering, and their roles in e-commerce. Finally, it covers the impacts of e-marketplaces and competition in the digital economy.
This document discusses e-commerce and provides definitions, a brief history, and key concepts. E-commerce is defined as the process of buying, selling, transferring, or exchanging products, services, and information via electronic networks and computers. The history of e-commerce is traced from the 1970s use of electronic data interchange and funds transfer between businesses to the growth of the internet in the 1990s and 2000s enabling direct online sales. The document outlines the main categories of e-commerce as business-to-consumer, business-to-business, and consumer-to-consumer and discusses benefits to organizations and consumers such as global reach, cost reduction, and more products/services.
Presentation on Ecommerce Ecosytem. The Following points are included:
1)History of E-commerce
2)Increasing E-commerce in India
3)Problems faced in E-commerce
4)Effects on Retailers
5)Effect on Economy
6)Effect on Government policies on Ecommerce
7)Opportunities for Venture Capitalists
8)Valuations of E-commerce Market
The document discusses various topics related to retail marketing. It defines a retailer and retail marketing. It discusses the marketing mix and extended marketing mix models. It outlines some key retail industry bodies in the UK. It then shifts to discussing major developments in the Indian retail industry in 2018, including acquisitions and new store openings. Emerging trends in retail technology and personalization are also summarized.
Decoding the Cross border eCommerce Puzzle - an Anchanto Document devin simon
In recent years, technology has enabled eCommerce retailers and manufacturers to reach customers across borders. However, there are various challenges that need to be tackled in order to flourish at cross-border trade. If you are thinking cross-border, few questions are natural to arise:
Will I benefit from cross-border eCommerce?
Would my products actually sell across borders?
How to overcome logistic challenges in cross-border eCommerce?
This white paper gives you in-depth insights into all of these and much more. Also, explore how technology is the solution to enhance and navigate endless possibilities through cross-border eCommerce.
E-commerce Berlin Expo 2018 - Cross-border eCommerce via marketplace managementE-Commerce Berlin EXPO
Christian Meierhoff Head of Business Development & Sales FIEGE Logistik
One of the eCommerce biggest advantages is the 24/7 availabilty. One more advantage, that companies often neglect, is the potential to grow internationally. Online marketplaces are booming and they are bringing an easy entry to new markets. FIEGE helps you sell your products in Asia and Europe without opening a local company or even working with an importer. Using the example of the check-out-2-China solution you will know after this presentation how using marketplaces can help you grow internationally without leaving your home.
This document analyzes the state of ecommerce in the UK and compares it to the top 25 global ecommerce markets. While UK consumers are the most advanced online shoppers, leading the world in percentage of retail sales that are online and spending per connected customer, UK retailers are falling behind compared to some competitors. On the supply side, the UK ranks eighth due to weaknesses in last-mile delivery options and infrastructure like internet speeds. To keep its leadership position, UK retailers must close the gap between strong consumer demand and the supply capabilities/infrastructure required to meet that demand into the future.
Presentation at the international conference “PECOS4SMEs – Cross-border e-Commerce for SMEs” by Mattheos Kakaris.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
M-commerce allows users to conduct transactions through mobile devices like phones and PDAs. It differs from e-commerce by enabling portable access through mobile rather than stationary computers. M-commerce services include mobile banking, ticketing, vouchers, information lookup, and shopping. While offering conveniences like accessibility and deals, m-commerce faces challenges like small screens, connectivity issues, and security concerns. Its future depends on overcoming such limitations through technology and standard improvements.
20160317 shopping innovation expo: juridische update in e-commerceBart Van Den Brande
The legal landscape for e-commerce is constantly evolving. Recent and upcoming changes include stricter privacy regulation, new rules around cookies, marketplaces, and geo-blocking, and strengthened consumer protection in online sales. E-commerce companies need to actively monitor legal changes, update policies and contracts, appoint data protection officers, and prepare for the upcoming EU General Data Protection Regulation taking effect in 2017. While regulations aim to strengthen consumer rights, some provisions may impact e-commerce businesses and additional guidance is still needed in some areas.
The legal landscape for e-commerce is constantly evolving. Recent and upcoming changes include stricter rules around cookies and privacy, stronger consumer protections, alternative dispute resolution regulations, potential new rules for marketplaces and geo-blocking, and shifting VAT rules for cross-border sales of goods and services. E-commerce companies must carefully monitor legal developments and ensure their practices comply with the latest regulations to avoid hefty fines.
This document summarizes a meeting that discussed European legal and privacy updates for data-driven marketing. It included presentations from the CEO of DMA Group and the co-chair of FEDMA on different privacy views in Europe and the need for proportionate and effective regulation through dialogue between industry and policymakers. Other topics discussed were the Data Protection Regulation's impact and how to prepare for the new law, including assessing what constitutes personal data, consent mechanisms, legitimate interest, and profiling activities. The future of marketing and why the industry should care about developments in Europe were also mentioned.
This document is an annual report by Ecommerce Europe on B2C e-commerce in Eastern Europe. It provides facts, figures, trends and forecasts on the e-commerce market in Eastern Europe. In 2012, total B2C e-commerce turnover in Eastern Europe, including online retail goods and services, reached €13.1 billion, a growth of 35.6% compared to the previous year. The report estimates growth in 2013 of 47% to €19.3 billion. It focuses on the e-commerce markets and key metrics of Russia, Ukraine and Romania, the largest countries in the region.
E commerce in Poland - Softhis for BPCC @nowwwakMarcin Nowak
The document discusses eCommerce in Poland, including an overview of the Polish e-commerce market, characteristics of Polish e-consumers, and requirements for B2C solutions. It also covers latest eCommerce technologies in Poland and opportunities for UK firms to reach Polish consumers, using the example of the dominant Polish e-commerce platform Allegro. The large size of Allegro is noted as both an advantage and potential challenge. Trends toward omnichannel approaches and data-driven design are also mentioned.
Presentation of Martijn Hos, director of advocacy at Ecommerce Europe, at the Bejing Ecommerce Association on exporting to Europe, The import from Europe and building a Global eCommerce Community. With some great insights on ecommerce in Europe and global customer trends.
EMOTA represents 3,500 multi-channel retailers in Europe with €250 billion in annual sales. The document discusses trends in European e-commerce, including rapid growth across countries and channels. While online shopping is common within countries, cross-border sales remain low due to differences in regulations, languages, and consumer concerns. EMOTA is lobbying the EU to harmonize rules to increase cross-border e-commerce by standardizing consumer laws, improving delivery services, and developing a European trustmark.
The document provides an overview of online/e-commerce. It defines commerce and e-commerce, discusses the history and growth of e-commerce in India. It outlines the various types of e-commerce like B2B, B2C, C2C etc. and explains the process and impact of e-commerce on supply chain management, markets and retailers. It also discusses the pros and cons and future of e-commerce in India.
The document discusses opportunities for e-commerce growth in Poland. It notes that the Polish e-commerce market is growing at 20% annually and key trends include the development of mobile commerce, omnichannel retailing, and payment systems like BLIK. The typical Polish online shopper is described as a woman under 35 living in a city. The document also outlines opportunities to reach Polish customers through localized websites and selling niche products not readily available domestically.
Business skills 4 E-Commerce presentationRUBEL2015
Oracle is a leading global IT solutions provider with over 400,000 clients in more than 145 countries. It has a 13.2% market share in the CRM industry. While Oracle has strengths like loyal customers and strong supply networks, it also has weaknesses to address, such as a lack of customer profiling and market research. As e-commerce grows, opportunities exist for Oracle to expand geographically and invest in specific customer needs. Risks also arise from increasing IT complexities and industry competition. The document then outlines Oracle's existing e-commerce systems, the financial implications of future e-commerce growth, and proposes a mobile/online payment/security focused e-commerce solution to better satisfy customers.
GLOBAL DIGITAL COMMERCE: CÓMO HACER CROSSBORDER ECOMMERCE EN ASIA Y AMÉRICA L...Marcos Pueyrredon
Todo lo que necesitas saber en materia de procesos y regulaciones para expandir los negocios hacia otras regiones. Veremos casos de éxito: el caso Rusia y Brasil, con tres referentes del sector eCommerce. Material de apoyo utilizado en la plenaria por PEDRO GUASTI BOARD MEMBER CÁMARA BRASILEIRA DE COMÉRCIO ELECTRÓNICO
Investing UK taxpayer money to improve broadband and mobile internet access in Romania opens significant opportunities for UK businesses. It will (1) allow UK e-commerce brands to directly sell to new Romanian online consumers, (2) help connect Romanian businesses and consumers through online marketplaces, (3) position UK firms to assist Romania developing digital government services as they have done in the UK, and (4) enable UK fintech companies to work with Romanian banks to expand digital banking. The UK leads the EU in many digital areas like e-commerce, e-government and fintech, positioning UK businesses to capitalize on Romania's major potential for internet growth.
The document discusses key concepts related to e-marketplaces including their components, types, and mechanisms. It defines e-marketplaces and lists the major types as private, public, and consortia marketplaces. It describes the roles of intermediaries and components of e-marketplaces like front-end and back-end. It also discusses transaction mechanisms like electronic catalogs, shopping carts, auctions, bartering, and their roles in e-commerce. Finally, it covers the impacts of e-marketplaces and competition in the digital economy.
This document discusses e-commerce and provides definitions, a brief history, and key concepts. E-commerce is defined as the process of buying, selling, transferring, or exchanging products, services, and information via electronic networks and computers. The history of e-commerce is traced from the 1970s use of electronic data interchange and funds transfer between businesses to the growth of the internet in the 1990s and 2000s enabling direct online sales. The document outlines the main categories of e-commerce as business-to-consumer, business-to-business, and consumer-to-consumer and discusses benefits to organizations and consumers such as global reach, cost reduction, and more products/services.
Presentation on Ecommerce Ecosytem. The Following points are included:
1)History of E-commerce
2)Increasing E-commerce in India
3)Problems faced in E-commerce
4)Effects on Retailers
5)Effect on Economy
6)Effect on Government policies on Ecommerce
7)Opportunities for Venture Capitalists
8)Valuations of E-commerce Market
The document discusses various topics related to retail marketing. It defines a retailer and retail marketing. It discusses the marketing mix and extended marketing mix models. It outlines some key retail industry bodies in the UK. It then shifts to discussing major developments in the Indian retail industry in 2018, including acquisitions and new store openings. Emerging trends in retail technology and personalization are also summarized.
Decoding the Cross border eCommerce Puzzle - an Anchanto Document devin simon
In recent years, technology has enabled eCommerce retailers and manufacturers to reach customers across borders. However, there are various challenges that need to be tackled in order to flourish at cross-border trade. If you are thinking cross-border, few questions are natural to arise:
Will I benefit from cross-border eCommerce?
Would my products actually sell across borders?
How to overcome logistic challenges in cross-border eCommerce?
This white paper gives you in-depth insights into all of these and much more. Also, explore how technology is the solution to enhance and navigate endless possibilities through cross-border eCommerce.
E-commerce Berlin Expo 2018 - Cross-border eCommerce via marketplace managementE-Commerce Berlin EXPO
Christian Meierhoff Head of Business Development & Sales FIEGE Logistik
One of the eCommerce biggest advantages is the 24/7 availabilty. One more advantage, that companies often neglect, is the potential to grow internationally. Online marketplaces are booming and they are bringing an easy entry to new markets. FIEGE helps you sell your products in Asia and Europe without opening a local company or even working with an importer. Using the example of the check-out-2-China solution you will know after this presentation how using marketplaces can help you grow internationally without leaving your home.
This document analyzes the state of ecommerce in the UK and compares it to the top 25 global ecommerce markets. While UK consumers are the most advanced online shoppers, leading the world in percentage of retail sales that are online and spending per connected customer, UK retailers are falling behind compared to some competitors. On the supply side, the UK ranks eighth due to weaknesses in last-mile delivery options and infrastructure like internet speeds. To keep its leadership position, UK retailers must close the gap between strong consumer demand and the supply capabilities/infrastructure required to meet that demand into the future.
Presentation at the international conference “PECOS4SMEs – Cross-border e-Commerce for SMEs” by Mattheos Kakaris.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
M-commerce allows users to conduct transactions through mobile devices like phones and PDAs. It differs from e-commerce by enabling portable access through mobile rather than stationary computers. M-commerce services include mobile banking, ticketing, vouchers, information lookup, and shopping. While offering conveniences like accessibility and deals, m-commerce faces challenges like small screens, connectivity issues, and security concerns. Its future depends on overcoming such limitations through technology and standard improvements.
20160317 shopping innovation expo: juridische update in e-commerceBart Van Den Brande
The legal landscape for e-commerce is constantly evolving. Recent and upcoming changes include stricter privacy regulation, new rules around cookies, marketplaces, and geo-blocking, and strengthened consumer protection in online sales. E-commerce companies need to actively monitor legal changes, update policies and contracts, appoint data protection officers, and prepare for the upcoming EU General Data Protection Regulation taking effect in 2017. While regulations aim to strengthen consumer rights, some provisions may impact e-commerce businesses and additional guidance is still needed in some areas.
The legal landscape for e-commerce is constantly evolving. Recent and upcoming changes include stricter rules around cookies and privacy, stronger consumer protections, alternative dispute resolution regulations, potential new rules for marketplaces and geo-blocking, and shifting VAT rules for cross-border sales of goods and services. E-commerce companies must carefully monitor legal developments and ensure their practices comply with the latest regulations to avoid hefty fines.
This document summarizes a meeting that discussed European legal and privacy updates for data-driven marketing. It included presentations from the CEO of DMA Group and the co-chair of FEDMA on different privacy views in Europe and the need for proportionate and effective regulation through dialogue between industry and policymakers. Other topics discussed were the Data Protection Regulation's impact and how to prepare for the new law, including assessing what constitutes personal data, consent mechanisms, legitimate interest, and profiling activities. The future of marketing and why the industry should care about developments in Europe were also mentioned.
This document discusses the current and upcoming data privacy regulations in the EU and how they will impact data driven marketing. It notes that the current EU privacy directives are over 20 years old and no longer fit with modern technology and data practices. The EU is working on a new regulation to replace the directives and create a uniform set of privacy rules across all member states, but the process has been ongoing since 2012 and is still in progress. The new regulation is expected to further restrict data collection and use, require more explicit consumer consent, and impose higher penalties for noncompliance. It advises marketers to begin preparing for these changes to policies, processes, and systems.
Crefovi - How to lawfully make your fashion brand omnichannelAnnabelle Gauberti
The document discusses new EU regulations regarding omnichannel retail and consumer protection for fashion brands. It outlines 10 key changes to online consumer rights including the elimination of hidden fees, increased price transparency, and clearer refund policies. It also discusses the practical implications for fashion retailers, including how to handle cancellation rights for consignment sales and whether regulations apply to cross-border sales. The document emphasizes that fashion brands must comply with new privacy laws regarding cookies and data collection online.
Legal aspects of real time and trigger based marketing (privacy and cookies)Bart Van Den Brande
This document summarizes a presentation on real-time and trigger-based direct marketing given at the BDMA in Brussels on February 25, 2016. It discusses how current and upcoming EU privacy laws significantly impact real-time and trigger-based marketing by defining most available data as personal data requiring opt-in consent. Specifically, rights like the right to object to profiling and processing and new rules around cookies and children's data collection will challenge these marketing approaches. Attendees are advised to review contracts, compliance, and get legal guidance to prepare for the upcoming General Data Protection Regulation taking effect in 2017.
When a fashion brand becomes omnichannel, there's a lot of legal stuff to think about, in order to do it right. Find out here what is essential for fashion brands to know, before launching their e-commerce distribution channels.
20150610 febelmar privacy matters eu regulationFebelmar
The document summarizes key issues from an EU regulatory perspective for the direct marketing industry. It discusses the Digital Single Market package, data protection and e-privacy regulations, and their potential impact on direct marketing. The GDPR negotiations are ongoing and aim to balance consumer and business interests, with implications including more explicit consent, strengthened profiling rules, and limited access to data for marketers.
Digital Single Market - consumers perspective - Lisbon going localMichal Mottl
This document discusses barriers to e-commerce in the European Union and initiatives to develop a digital single market. It notes that only 15% of EU consumers buy online from other EU countries, and outlines problems with cross-border orders like sellers not serving other countries. Data on e-commerce in Portugal is presented. The digital single market initiative aims to unlock e-commerce potential in Europe through actions like harmonizing contract rules, improving parcel delivery transparency and costs, addressing copyright issues, and banning unjustified geo-blocking. An e-commerce sector inquiry also examines restrictions erected by companies.
CMR - GDPR - general introduction for marketeersThe CMR Agency
Some general information by The CMR Agency on GDPR - General European Protection Regulation - from a marketing perspective - meant for non-legal persons
GST and ecommerce - from traditional to marketplace consumption via the inernetRaoul D'Cruz
The document provides an overview of developments regarding taxation of digital and e-commerce transactions, particularly regarding the goods and services tax (GST) in Australia. It notes the rapid growth of online spending and shift to marketplace models. It discusses the OECD's base erosion and profit shifting (BEPS) action plan to address tax challenges of the digital economy. It outlines measures some countries have introduced to apply GST to low-value imports from overseas suppliers. It indicates the Australian government is under pressure to apply GST to cross-border digital transactions and that legislation is forthcoming. It examines different online marketplace models and how their contractual role impacts GST liability.
Increase Revenue With Building Accessible CommerceSNOW.DOG
Web (ecommerce?) accessibility is not only a social mission anymore. To important social and technical aspects we can now add legal (upcoming EAA) and financial. Early Internet creators and its native users are getting older and expanding the buying group with permanent or temporary disabilities. Learn how to adapt your process to make ecommerce business accessible to all and see that in real numbers. In 2019 consumer companies with inaccessible websites and digital strategies were estimated to lose $6.9 billion annually, so stop loosing money and become accessible.
Gdpr compliance. Presentation for Consulegis Lawyers networkBart Van Den Brande
This document discusses the importance of GDPR compliance for law practices. It notes that the GDPR replaces the 1995 data protection directive and applies to any organization that collects or processes personal data. It affects most companies and law firms due to client and personnel databases. Compliance requires changes to business processes, database management, and designating a data protection officer. Non-compliance can result in fines of up to 20 million euro or 4% of global revenue. The document outlines trajectories for compliance from 2 days of work for sole practitioners up to many months for large corporations.
The future of vat exchange summit bcn 10 oct-2016_jfs_v2Jos Feyaerts
Big Data and Blockchain, the Taxman embrace it too
Nearly all corporates seems to be amazed and explore the opportunities of BIG DATA model. But one of the counter sides, may be that BIG-Data is also on the priority agenda of the Tax-Authorities. Although their interest is in the first place on the transactional structured mass data and not really Big Data. Also Blockchain and Smart Contracts seems to have the hype temperament in common with the way many corporates are interested in BigData. Blockchain promise a lot to exchange real data and seems to give new possibilities to distribute “the one single version of the truth” which will be visible and accessible by all partners, in real time. It also can be the glue between the 3 parallel chains (the physical, financial and technological (IoT) supply chain). The question is : “What is going through the mind of the taxman when he is thinking about the opportunities Blockchain could bring to him? Yes, the authorities also look to Blockchain as an opportunity to make them part of the transactional journey, having access to all information along the chain, in real time.
www.linkedin.com/pulse/future-vat-digital-world-jos-feyaerts
There are new rules for Digital Marketing: any organisation selling to Customers in the EU must comply with the General Data Protection Regulation by 25 May 2018 or face fines up to 4% of global turnover. The laws apply to all organisations worldwide, no matter where they are incorporated. Businesses have just 2 years to comply.
This report is a starting point for public-private dialogue to address e-commerce bottlenecks, especially for small firms in developing countries. Small firms face policy challenges in four processes typical to all e-commerce: establishing online business, international e-payment, international delivery and aftersales. To improve competitiveness, challenges must be met within the firm, in the business environment and by governments. The report provides checklists for policy guidance, as well as case studies from e-commerce entrepreneurs in developing countries.
The document discusses whether there should be governance for e-commerce in India. It outlines the current regulatory framework covering IT acts, contract acts, consumer protection acts, and data privacy laws. It also reviews regulations in other countries like the European Union, South Korea, and the UK. The document concludes by proposing areas that could be covered under a new e-commerce law in India, including recognizing e-commerce as a business sector, limiting liability for third-party goods, and harmonizing laws around logistical services.
Data and personalisation Duval Union Academy breakfastsessions.be 9 June 2016Bart Van Den Brande
The document discusses the impact of current and future European privacy laws on personalization, real-time advertising, and trigger-based marketing. It notes that current laws require opt-in consent for most data processing and profiling. The upcoming General Data Protection Regulation will further restrict personalization by giving people rights to object to profiling and processing for direct marketing. It will require consent for collecting children's data and impose hefty fines for non-compliance. Marketers must prepare by reviewing contracts, policies, and staff training to comply with the new laws.
The document introduces the concept of social selling, sharing shoppable moments on social media, and using social media as both a research and sales tool. It discusses moving from customer intimacy to brand ambassadors and shares some facts and figures. The document concludes by thanking the audience and providing a discount code for -15% off.
This document discusses customer centricity in an omnichannel retail environment. It provides insights into implementing an omnichannel strategy based on 10 commandments, including knowing customers, automating engagements, personalizing experiences across channels, empowering sales associates, embracing self-service and social media, listening to top customers, adapting branding to customer segments, integrating systems, and joining the mobile revolution. The presentation emphasizes that omnichannel marketing is a continuous process of collecting customer data to better understand and serve customers through a unified experience across all touchpoints.
Media Markt is the largest consumer electronics retailer in Europe, operating over 1000 stores across 14 countries since 1979. In Belgium, Media Markt has 24 stores and a successful web shop launched in 2013. The document discusses Media Markt's omni-channel strategy to enhance the customer experience, including electronic shelf labels for real-time pricing, online ordering with in-store pickup, services offered both online and in physical stores, and using tablets in stores. The conclusion is that an omni-channel approach delivers more value for customers by creating a seamless shopping experience across channels.
This document discusses four scenarios for how urban shopping areas may change by 2030 based on evolving consumer behavior.
The four scenarios are: 1) "Home as a shop" where consumers do most shopping from home using smart devices; 2) "Fast & easy" focuses on quick, personalized shopping experiences; 3) "Fun @ home" involves social online shopping and interaction; and 4) "Experience city" prioritizes unique in-person experiences in cities.
Key takeaways are that retail is transforming, city centers still have potential if they develop unique identities, consumer behavior will dictate the future, and collaboration across stakeholders is essential to co-create the cities and communities of tomorrow.
This document discusses the future of shopping and personalization from Cedric Moulin, CEO of Cameleon. In 3 sentences: Cameleon is a Belgian retailer with 2 private shopping locations serving over 580,000 members and generating over 30 million euros annually. Moulin discusses returning to the brand's roots of curated shopping experiences and event-based activities while embracing social media and engaging with the local community in an environmentally responsible way. The document promotes upcoming pop-up events and initiatives focused on young designers and meeting artisans to "give back to the community".
Marketing automation can help companies improve customer retention through various types of targeted communications. Specifically, the document discusses 5 types of automated emails including transactional, abandoned cart, product-related, date-driven, and customer retention emails. It also discusses how increasing customer retention by 5% can increase profits by 75% and how loyal, long-term customers are the most valuable. The rest of the document outlines a retention grid that segments customers into categories like new, promising, drifting, sleepers, loyal, at-risk, and red alerts in order to trigger different automated journeys and communications for keeping each group engaged.
This document outlines six steps to a successful omnichannel strategy. It begins with defining omnichannel and the sense of urgency for businesses to adopt an omnichannel approach. It then discusses challenges of omnichannel integration. The six steps include: 1) gaining management buy-in, 2) assessing the current situation, 3) setting goals and KPIs, 4) focusing on the customer journey, 5) aligning branding across channels, and 6) optimizing operations. The overall strategy is to create a seamless experience for customers across channels centered around their needs.
The retail landscape is changing with the rise of online shopping and digital consumers. Retailers are adopting omni-channel strategies to provide consistent experiences across online and physical channels. Internet of Things (IoT) and big data analytics can help retailers enrich the customer experience and improve operational efficiency. IoT technologies like asset tracking, smart parking, smart lockers, and smart temperature monitors can collect data to track inventory and optimize operations. Analytics of mobile data can provide insights about customer shopping behaviors and locations to help retailers locate stores and understand customers.
The document discusses how consumers are increasingly connected and shopping online, posing challenges for retailers to provide a coherent brand experience across digital and physical channels. It then focuses on the Belgian retailer BabyKid, which has established an omni-channel strategy and partnership with DPD to facilitate order fulfillment across its e-commerce, warehouse, and 15 store locations. This enables convenient delivery and pickup options for customers while optimizing BabyKid's logistics and inventory management to create value through an integrated shopping experience online and offline.
The document outlines 10 email marketing trends for improving conversion rates. The three main trends are data-driven marketing, omni-channel marketing, and mobile marketing. Some key trends include using progressive profiling and data quality management to improve customer data, personalizing marketing in real-time, using marketing automation to manage leads, developing an omni-channel strategy, designing emails for mobile first, and creating contextual and customer-centric email content. The document provides details on each trend and examples of how marketers can implement them.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
This presentation by Juraj Čorba, Chair of OECD Working Party on Artificial Intelligence Governance (AIGO), was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie WellsRosie Wells
Insight: In a landscape where traditional narrative structures are giving way to fragmented and non-linear forms of storytelling, there lies immense potential for creativity and exploration.
'Collapsing Narratives: Exploring Non-Linearity' is a micro report from Rosie Wells.
Rosie Wells is an Arts & Cultural Strategist uniquely positioned at the intersection of grassroots and mainstream storytelling.
Their work is focused on developing meaningful and lasting connections that can drive social change.
Please download this presentation to enjoy the hyperlinks!
This presentation by Nathaniel Lane, Associate Professor in Economics at Oxford University, was made during the discussion “Pro-competitive Industrial Policy” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/pcip.
This presentation was uploaded with the author’s consent.
This presentation by Yong Lim, Professor of Economic Law at Seoul National University School of Law, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
This presentation by OECD, OECD Secretariat, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
Carrer goals.pptx and their importance in real lifeartemacademy2
Career goals serve as a roadmap for individuals, guiding them toward achieving long-term professional aspirations and personal fulfillment. Establishing clear career goals enables professionals to focus their efforts on developing specific skills, gaining relevant experience, and making strategic decisions that align with their desired career trajectory. By setting both short-term and long-term objectives, individuals can systematically track their progress, make necessary adjustments, and stay motivated. Short-term goals often include acquiring new qualifications, mastering particular competencies, or securing a specific role, while long-term goals might encompass reaching executive positions, becoming industry experts, or launching entrepreneurial ventures.
Moreover, having well-defined career goals fosters a sense of purpose and direction, enhancing job satisfaction and overall productivity. It encourages continuous learning and adaptation, as professionals remain attuned to industry trends and evolving job market demands. Career goals also facilitate better time management and resource allocation, as individuals prioritize tasks and opportunities that advance their professional growth. In addition, articulating career goals can aid in networking and mentorship, as it allows individuals to communicate their aspirations clearly to potential mentors, colleagues, and employers, thereby opening doors to valuable guidance and support. Ultimately, career goals are integral to personal and professional development, driving individuals toward sustained success and fulfillment in their chosen fields.
XP 2024 presentation: A New Look to Leadershipsamililja
Presentation slides from XP2024 conference, Bolzano IT. The slides describe a new view to leadership and combines it with anthro-complexity (aka cynefin).
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...Suzanne Lagerweij
This is a workshop about communication and collaboration. We will experience how we can analyze the reasons for resistance to change (exercise 1) and practice how to improve our conversation style and be more in control and effective in the way we communicate (exercise 2).
This session will use Dave Gray’s Empathy Mapping, Argyris’ Ladder of Inference and The Four Rs from Agile Conversations (Squirrel and Fredrick).
Abstract:
Let’s talk about powerful conversations! We all know how to lead a constructive conversation, right? Then why is it so difficult to have those conversations with people at work, especially those in powerful positions that show resistance to change?
Learning to control and direct conversations takes understanding and practice.
We can combine our innate empathy with our analytical skills to gain a deeper understanding of complex situations at work. Join this session to learn how to prepare for difficult conversations and how to improve our agile conversations in order to be more influential without power. We will use Dave Gray’s Empathy Mapping, Argyris’ Ladder of Inference and The Four Rs from Agile Conversations (Squirrel and Fredrick).
In the session you will experience how preparing and reflecting on your conversation can help you be more influential at work. You will learn how to communicate more effectively with the people needed to achieve positive change. You will leave with a self-revised version of a difficult conversation and a practical model to use when you get back to work.
Come learn more on how to become a real influencer!
This presentation by Thibault Schrepel, Associate Professor of Law at Vrije Universiteit Amsterdam University, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...SkillCertProExams
• For a full set of 760+ questions. Go to
https://skillcertpro.com/product/databricks-certified-data-engineer-associate-exam-questions/
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• It is recommended to score above 85% in SkillCertPro exams before attempting a real exam.
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2. Sirius Legal
Media & advertisement law
Copyright - trademarks -
datebases - software - knowhow
Travel & consumer protection
Tax & tax planning
IT, Internet & e-commerce
Privacy & cookies
Gambling & gaming
3. Since 2013
Consumer protection in distance sales
Cookie directive (under review in 2016 as part of e-privacy directive!)
VAT in cross border delivery of services
Food labeling
Privacy regulation
ODR regulation and ADR directive
Potentially new rules for market places
Potentially new rules for geo blocking & geo fencing
VAT in cross border delivery of goods
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
4. First aid in case of fire burns
Update on
Cookies
Privacy
Consumer protection
Market places
Geo blocking
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
5. Privacy Law
Current privacy law = based on EU Regulation
Transferred into national law by each member state
Set of rules dates back to eighties/nineties
Based on location of company and/or server
At the time most elaborate and progressive set of rules in the world
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
6. “Right to privacy” >< data processing
Definition of personal data is very large
ECJ 2015: Even IP address – browser history
Impact on data collection and big data is considerable
Privacy Law
7. Straight and simple:
Basic rule = prior “opt-in” for all processing
Or implicite opt-in if “legitimate grounds” for processing
“Free and informed” opt-in
Transfer of data to third party = additionnal opt-in
Cfr. Analytics tools, apps, cookies, database enrichment through mailings
and actions, …: always opt-in
Cfr. also social media content
Privacy Law
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
8. Rights of data subjects
opposition – access – correction - information
Obligations of data processor
Information – opt-in – data security – (export)
Privacy Law
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
9. New Regulation
2016 – 2017
Regulation in stead of Directive
Work in progress since 2012
Complex procedure in European Institutions
Heavy lobbying
Political slow down
Finally voted in Dec 2016 – signed in May 2016 – into force Dec 2017
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
10. New Regulation
Heavily influenced by consumer protection activists in EP
LIBE Committee (protection of civil liberties)
Result:
Consumer friendly, but somewhat unrealistic for direct marketing sector, e-
commerce sector and especially credit scoring/rating…
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
11. New Regulation
For all services offered in EU (even free services)
Personal data = also online identifiers, “pseudonymous data”
Direct marketing can be a legitimate interest
Information obligation (icons)
Right not to be submitted to profiling
Right to be forgotten
Consent for children
“Data protection by design”
Sanctions: up to 4% of yearly turnover or 20 million euro
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
12. Council Proposal
Data Protection Officer – notified with Authority – Task?
Data breach risk analyses
Data breach action plan
Obligation to warn within 24 hours
Standard clauses in data processing contracts
Additionnal information obligations
1 Data authority (Seat? Activity?)
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
13. What should you do in the meantime?
Follow training and info sessions (www.siriuslegal.be)
Start review vendor contracts (in view of data security obligation)
Start to prepare for full update of policies, contracts, business processes
Put in place data breach notification procedure
Appoint (temporary) Data Protection Officer
Put in place impact assessment and/or risk analyses policy
Create compliance statements for annual business reports
Train staff
Sit back and wait, because you will be pprepared…
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
14. Consumer protection in
distance sales
Book VI WER since May 2014
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
15. Consumer protection
Information obligations
“From the start of the order proces”
Vs.
“Prior to order confirmation”
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
16. Information obligation
“In language comprehensible to consumer”
“prior to order confirmation” + again at the latest
upon delivery (pdf, text in mail, etc…).
Consumer protection
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
17. S-commerce & M-commerce?
Consumer protection
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
18. Legal obligation
For professionnal seller
2 year minimum (1 jaar 2°hand)
All consumer gooods
Manufacturers’ warranty
Legal warranty
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
19. Legal warranty
Free
Replacement or repair
Deprication or dissolution
Damage compensation
6 months presumption
“orginal packaging”
“with invoice”
EU is working on harmonisation
Only for e-commerce
2 year presumption
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
20. 2015
Alternatice Dispute resolution in B2C
Warranty issues
Delivery issues
Payment issues
Cooling of period issues
…
ADR and ODR
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
21. “Consumenten Ombudsdienst” within FOD Economie
COC/FOD recognizes number of ADR institutions
Eg. Geschillencommissie Reizen, Geschillencommissie Bouw, -
Geschillencommissie Meubel, Ombudsdienst Telecom
COD can mediate directly
ADR and ODR
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
22. ADR
Consumer files complaint with COD
COD transfers to recognized ADR institution
In principle decision within 90 days
ADR and ODR
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
23. 2016
ODR Regulation – Online Dispute Resolution
Cross border platform for online complaints
Consument in Belgium – Seller in Hungary
Complaint with ODR platform – contact with local authorities for
binding or non-binding mediation
ADR and ODR
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
24. Obligation of information on ADR and ODR in
General Terms with link to relevant websites:
“Bij buitengerechtelijke regeling van het geschil is de Consumentenombudsdienst van de FOD
Economie bevoegd om elke aanvraag tot buitengerechtelijke regeling van consumentengeschillen te
ontvangen. Deze zal op haar beurt de aanvraag ofwel zelf behandelen ofwel doorsturen naar een
gekwalificeerde entiteit. U kan de Consumentenombudsdienst bereiken via deze link:
http://www.consumentenombudsdienst.be//nl “
“Bij geschillen met een grensoverschrijdend karakter kan u bovendien beroep doen op het Online
Dispute Resolution platform van de Europese Unie via deze link: http://ec.europa.eu/odr”
ADR and ODR
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
25. EU Digital Single Market strategy
Serious concerns on power of market places, transparancy and
consumer protection
Market places
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
26. EU Digital Single Market strategy
Market survey recently finished
Based on survey further initiatives in 2016 by EC
Emota/SafeShops and others: trying to limit new restraints
“Current legal framework is sufficient if correctly applied”
Market places
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
27. EU Digital Single Market strategy
EP adopted on 19 Jan a Resolution on the future of the EU Digital Single
Market
calls on the EC to “End unjustified geo blocking” and “price discrimination” via
ambitious “complementing” measures to the existing legal framework
Geo fencing and geo blocking
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
28. What is “unjustified” geoblocking?
EP text seems to advocate a list of practices that should be banned (i.e. a
negative list), which should favour the sector
Influence of competition law
How to deal with technical measures (e.g. IP tracking or other technical
restrictive measures)
Element of discrimination among consumers on discounts and promotions.
Geo fencing and geo blocking
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
29. Discussion is ongoing
Emota/SafeShops.be are actively following up, parting from e-commerce
sector needs
Minimum of supplementary rules
Minimal restraints on cross border e-commerce
Minimal impact on competition
Geo fencing and geo blocking
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
30. Cookies
EU e-privacy directive 2002/58/EC
Belgium: new article 129 in Telecom law since
October 2012
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
31. Cookies
Basically very simple: always opt-in
Except for purely functional cookies:
Absolutely necessarry for technical reasons
Absolutely necessarry for communication
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
33. Cookies
2015
Netherlands soften edges
France holds large scale “cookie sweep”
Spain inflicts fines
Belgium…?
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
34. Cookies
Recommendation Privacy Commission 4 Feb 2015:
Continuing visit after warning on home page can
be opt-in (banner – not pop-up)
Information and right to revoke
Advertisers: agreement needed with website
owner for reuse of data
Analytics: no exemption, but minor risk
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
35. Cookies
Recommendation Privacy Commission 13 May 2015
on tracking & tracing:
Social media buttons on websites (like/share/etc):
activated only after opt-in
Doubble click system
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
36. Cookies
2016-2017
EC has announced review via e-privacy directive
Cookie regulation does not work
EMOTA and other aim for revoking cookie
regulation as a whole
Probably specific rules for other techniques
(fingerprinting, etc…)
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016
37. VAT on cross border delivery of services: changed in 2015
VAT on cross border delivery of goods: will change in 2017
Food labelling: changed in 2015
…
Maybe next time…
“And many others…”
The legal playing field for e-commerce is constantly shifting
Shopping Innovation Expo 2016