Simon King is applying for a position with the company. He has over 10 years of experience in customer service roles in the automotive industry, including as a workshop controller and service rental advisor. He possesses strong communication, organization, and time management skills. He is seeking a new opportunity where he can continue delivering excellent customer service and working as part of a successful team.

1. Simon King
12 Borkum Close
Andover
Hampshire
SP10 4LE
Mobile 07557644685
Personal Profile
A loyal and dedicated individual with excellent time management skills. Experienced at working for a
strong brand and delivering the highest levels of customer service. Possesses excellent communication
skills and the ability to develop internal and external relationships. Enjoys being part of, as well as
managing, a successful and productive team, and thrives in highly pressurised and challenging working
environments.
Career Summary
2014-2016
Workshop Controller
* Delivering excellent customer service within the automotive industry.
* Working closely with the Service Manager to ensure budgets are archived.
* Supervising a group of 15 Technicians and ensuring they are well motivated.
* Liaising with other departmental managers to ensure delivery deadlines are met.
* Effective management of the Audicam system.
2006-2014
Workshop Controller
* Delivering excellent customer service within the automotive industry.
* Working closely with the Service Manager to ensure budgets are archived.
* Supervising a group on 8 Technicians and ensuring they are well motivated.

2. * Liaising with suppliers to ensure stock levels are managed effectively.
* Assisting the Service Advisors when customer or vehicle issues occur.
* Liaising with other departmental managers to ensure delivery deadlines are met.
2000-2006
Service Rental Advisor
* Effectively managing a fleet of one hundred hire vehicles.
* Ensuring customers’ needs are qualified and advising customers of what best suits their needs.
* Liaising with other branches to ensure effective utilisation of the fleet.
* Dealing with customer issues and complaints that may arise
* Utilising Three drivers to ensure all deliveries are met.
Personal
* Excellent time management skills.
* Proactive and self-motivated.
* Excellent organisation skills.
* Ability to lead from the front.
* Able to tactfully deal with difficult and sensitive situations.
Academic
GCSE in English language and literature, Mathematics, Science and History.
BTEC diploma is sports and leisure
Personal details
Full driving License

3. Simon King
9 Carpenters Court
Vincent Drive
Andover
Hampshire
SP102FG
Mobile; 07557644685
Email; king.theking.simon@gmail.com

4. Dear Sir/Madam
I have recently relocated to the Andover area and I am writing to enquire if you have any
vacancies in your company. I enclose my CV for your information.
As you can see, I have had extensive work experience in the customer service
environments, the retail sector and service industries, giving me varied skills and the
ability to work with many different types of people. I believe I could fit easily into your
team.
I am a conscientious person who works hard and pays attention to detail. I'm flexible,
quick to pick up new skills and eager to learn from others. I also have excellent time
management skills and I'm keen to work for a company with a great reputation.
I can provide excellent references on request and would be delighted to discuss any
possible vacancy with you at your convenience. In case you do not have any suitable
positions at the moment, I would be grateful if you would keep my CV on file for any
future possibilities.
Yours sincerely
Simon King