SlideShare a Scribd company logo
SHOW ME THE MONEY CRAFTING THE BUDGET FOR DIGITAL MARKETING Brandon Chesnutt  :  @bchesnutt #OGS11
No Tom Cruise references.  I promise. http://www.flickr.com/photos/xrrr/408985630
Key themes: [Current budget trends] [Managing human capital] [Making smart digital investments]
Before we start… A quick marketing exercise. http://www.flickr.com/photos/eole/4350200158
Think about your  current budget.
What are you spending on your  MOST   effective marketing channel? What are you spending on your  LEAST  effective marketing channel?
If you don’t like the answers,  it might be time to start from scratch.
Marketing budget trends  for 2011. http://www.flickr.com/photos/teegardin/5494374837/
72% of companies will increase  digital marketing budgets in 2011. Econsultancy / SAS Marketing Budgets 2011 Report, Feb. 2011
About 37% of current budgets  are spent on digital.  Econsultancy / SAS Marketing Budgets 2011 Report, Feb. 2011
Mobile spending is on track to  increase   124% by the end of 2011. http://www.flickr.com/photos/indi/4243069097 Mobile Marketing Association Survey Results, July 2010
Contrary to popular belief, offline media is still very relevant. http://www.flickr.com/photos/susanad813/4168134880
Companies must find the right balance between offline and digital investments.  They need each other.
Create systems designed to help  move funds between media types.
Managing   human capital. http://www.flickr.com/photos/mendrakis/5081985675
Knowing   everything about everything  can be quite difficult. http://www.flickr.com/photos/winkydo/5401752673
The Boston Consulting Group, Nov. 2010
The world’s best marketing plan  could be sitting on your shelf. http://www.flickr.com/photos/seeminglee/4556156477
http://www.flickr.com/photos/mkmabus/3043746314 Marketing managers should  act like  general practitioners.
[Provide “preventative care” marketing] [Look at the big picture] [Establish KPIs and outcomes] [Identify opportunities and threats] [Direct internal team / agency efforts]
http://www.flickr.com/photos/edster951/4666053308 Teams of specialists  can own digital platforms.
[Experience with unique channels] [Own small pieces of a big pie] [Measure against KPIs and track outcomes] [Found in specialized, internal groups or full-service agencies / digital shops]
Skill Sets of Digital Specialists
The average salary for a  “ Digital Strategist” is $55,000. An agency could be half the price…  or twice as much. Statistic provided by Indeed.com, June 6, 2011
Experience matters.  Really.
Making smart  digital investments.
First:  Set the benchmark. http://www.flickr.com/photos/studiocurve/251108056/
Review channels and identify  transactional vs. open-ended expenses.
Platform Transactional Expenses [Creative] [Software]
Platform Transactional Expenses [Creative] [Software] Open-ended Expenses [Content] [Analysis]
Facebook Transactional Expenses [Custom Tabs] [App Development] [API Integration] Open-ended Expenses [Monitoring] [Content] [Insight Analysis]
Spend on platforms that can accurately  track success and performance. http://www.flickr.com/photos/auntiep/17135231
[Monitoring solutions: $12,000] [Web / search analytics: $5,000] [Social CRM options: $2,000]
Let’s recap: [Find a balance between digital and offline investments] [Build specialist teams around general practitioners]
[Set benchmarks for digital investments] [Account for transactional and open-ended expenses] [Invest in tools that provide measurement capabilities]
THANK YOU! Slideshare.net/brandonchesnutt : www.identitypr.com @identitypr : www.identitypr.com/blog

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Show Me The Money - Crafting The Budget For Digital Marketing -

Editor's Notes

  1. It’s important to set the tone of any presentation
  2. Here are the key themes that we will be discussing today. The current state of digital budgets The importance of managing human capital when it comes to digital marketing How to properly invest in digital platforms
  3. You’ve heard a lot of amazing ideas and over the past 24 hours. Let’s get the blood flowing and the brains working.
  4. Visualize how much you spent last year and how much you plan to spend this year. Has that number gone up / down or remained as is?
  5. Don’t carry over ineffective marketing practices, especially when you’re exploring new digital investments.
  6. Dollars continue to shift to digital properties in 2011. But some of the results may surprise you.
  7. SAS and Econsultancy put together a report in February of 2011 on how companies plan to allocate online and offline marketing budgets in 2011. More than 500 companies participated. The good news: more than 50% of companies said that their overall marketing budgets were increasing.
  8. Spending is actually down 7%
  9. That still puts the total allocated to the channel at just over 4 percent. 
  10. “ Companies are investing in offline marketing channels to complement increased digital investment, with integrated campaigns which – for example – use television and radio advertisements to drive searches and website traffic”
  11. It’s common for digital platforms to receive the scraps from offline media buys. However, it’s becoming more apparent that budgets sometimes need to shift back to traditional in order to promote digital efforts.
  12. Determines what you can and cannot do in-house
  13. There is a big push for marketers to become generalists. Everyone should know social media…. And everything else….
  14. From Boston Consulting Group’s report “The CMO’s Imperative – Tracking New Digital Realities.” Today’s CMO or marketing manager is presented with an unprecedented amount of communications options. These channels are increasing every day.
  15. There is also less and less time available. Without proper support, great ideas often fall through the cracks.
  16. Keep the organization’s health in check Focus on big picture strategy regarding all channels Create marketing metrics that tie to overall business strategy Understand the strength and weaknesses of the organization’s marketing efforts Manage internal teams / agency efforts
  17. Internal communities vs. mobile ad buys vs. analytics Manage a very specific piece of the marketing strategy and do it well. Measure against metrics selected by marketing managers Can be established internally or be outsourced talent
  18. What is the minimum your organization can commit to digital?
  19. Radian6, sysomos SEOmoz, compete Batchbook, nimble