Going cloud, migration, GDPR, compliance…. All topics which touch on the same question: How do you do community management for HCL Connections? From getting insight into what’s there, to how it’s being managed as well as to how to take measures to get things to change. What does Connections offer you for this and what other options are out there? This interactive session goes into what things customers are working on to tackle these topics. We will discuss existing use cases at various customers, what the options are and what your organization is doing about it. So this won’t be just a session to listen but also a session to actively participate in discussing the problems you face and the solutions you’ve found to tackle them. Sharing and learning from others who face the same challenges you do at a daily basis.
Session delivered on September 16th for Social Connections in Munich (https://letsconnect.world)
presented in Nu-Substance Festival 2010
July 20, 2010 @ Centre Culturel Français de Bandung
Nu-Substance Festival 2010
Festival for Open Culture, Technology, and Urban Ecology
http://nusubstance.commonroom.info/
presented in Nu-Substance Festival 2010
July 20, 2010 @ Centre Culturel Français de Bandung
Nu-Substance Festival 2010
Festival for Open Culture, Technology, and Urban Ecology
http://nusubstance.commonroom.info/
Miscellaneous slides from my Introduction to Online Communities workshops in Australia, 2009. Note that these represent raw material rather than a sequence of ideas.
Slides from the talk I presented March 17th at the IOC Online Conference http://www.internationalonlineconference.org/2010/program - I made a few post-talk adjustments to include some of the interactions and screen shots of the work of Dan Porter who provided live, electronic graphic recording of the talk.
Presented by Sachin sharma.
Crowdsourcing systems enlist a multitude of humans to help solve a wide variety of problems. Over the past decade, numerous such systems have appeared on the World-Wide Web. Prime examples include Wikipedia, Linux, Yahoo! Answers, Mechanical Turk-based systems, and much effort is being directed toward developing many more.
Social Media Mining - Chapter 6 (Community Analysis)SocialMediaMining
R. Zafarani, M. A. Abbasi, and H. Liu, Social Media Mining: An Introduction, Cambridge University Press, 2014.
Free book and slides at http://socialmediamining.info/
Designing the Social Web, Web 2.0 expo Nyc versionChristina Wodtke
3 hour workshop on how to select, design and optimize social web functionality. Covers everything from what goes on a profile, to optimizing invitation flows to viral distribution.
An introduction to open development as found in sustainable open source projects. This presentation provides an overview of what open development is and what is important when engaging with or creating an open development project.
This presentation contains the argument for the need of a framework (the Firma Model developed with Terence Fenn) to assist the human centered design process when dealing with problems of great complexity and situated in society. This is a theoretical piece and explains the model in some detail. This presentation was delivered at the Spring UXSF in Tokyo, Japan 2015 hosted by Sociomedia
This presentation contains the argument for the need of a framework (the Firma Model developed with Terence Fenn) to assist the human centered design process when dealing with problems of great complexity and situated in society. This is a theoretical piece and explains the model in some detail. This presentation was delivered at the Spring UXSF in Tokyo, Japan 2015 hosted by Sociomedia
User behavior model & recommendation on basis of social networks Shah Alam Sabuj
At present social networks play an important role to express people's sentiment and interest in a particular field. Extracting a user's public social network data (what the user shares with friends and relatives and how the user reacts over others' thought) means extracting the user's behavior. Defining some determined hypothesis if we make machine understand human sentiment and interest, it is possible to recommend a user about his/her personal interest on basis of the user's sentiment analyzed by machine. Our main approach is to suggest a user regarding the user's specific interest that is anticipated by analyzing the user's public data. This can be extended to further business analysis to suggest products or services of different companies depending on the consumer's personal choice. This automation will also help to choose the correct candidate for any questionnaire. This system will also help anyone to know about himself or herself, how one's behavior may influence others. It is possible to identify different types of people such as- dependable people, leadership skilled, people of supportive mentality, people of negative mentality etc.
This is a large mixed deck with three main topic areas - what and why to use online interaction, some tool issues and facilitation. Very brief and not annotated, so may not be useful as a stand alone. Used at CIAT, Cali Colombia August 14 2007
Talk on "Community Led Activities" given at JISC Emerge online event on 7 June 2007.
See http://www.ukoln.ac.uk/web-focus/events/online/emerge-2007-06/
How having guide program makes HCL Connections successful at a medium sized c...Femke Goedhart
A successful HCL Connections platform requires engaged users. How can Guides support this in a medium-sized company with highly-qualified and motivated employees and lean structures? When you have multiple divisions, product groups and locations spanning three continents and multiple languages and cultures, it's a challenge. HCL Connections was introduced into the Heitkamp & Thumann Group to support and improve collaboration. Guides (local super-users) are the main success factor that makes this possible and continuously improves it. Meet with the program managers and learn how they maintain, nurture, train and encourage this group of guides and what the challenges and successes are. Hear what lessons they have learned and what their vision is. Hopefully this will inspire you and maybe you can even become a part of it!
How My Drive and File Sync work in ConnectionsFemke Goedhart
Local syncing and editing are features supported in (IBM/HCL) Connections that often cause questions. This presentation tries to explain how it works and what happens to the versioning when used.
More Related Content
Similar to Shining a light on the dark side of community management
Miscellaneous slides from my Introduction to Online Communities workshops in Australia, 2009. Note that these represent raw material rather than a sequence of ideas.
Slides from the talk I presented March 17th at the IOC Online Conference http://www.internationalonlineconference.org/2010/program - I made a few post-talk adjustments to include some of the interactions and screen shots of the work of Dan Porter who provided live, electronic graphic recording of the talk.
Presented by Sachin sharma.
Crowdsourcing systems enlist a multitude of humans to help solve a wide variety of problems. Over the past decade, numerous such systems have appeared on the World-Wide Web. Prime examples include Wikipedia, Linux, Yahoo! Answers, Mechanical Turk-based systems, and much effort is being directed toward developing many more.
Social Media Mining - Chapter 6 (Community Analysis)SocialMediaMining
R. Zafarani, M. A. Abbasi, and H. Liu, Social Media Mining: An Introduction, Cambridge University Press, 2014.
Free book and slides at http://socialmediamining.info/
Designing the Social Web, Web 2.0 expo Nyc versionChristina Wodtke
3 hour workshop on how to select, design and optimize social web functionality. Covers everything from what goes on a profile, to optimizing invitation flows to viral distribution.
An introduction to open development as found in sustainable open source projects. This presentation provides an overview of what open development is and what is important when engaging with or creating an open development project.
This presentation contains the argument for the need of a framework (the Firma Model developed with Terence Fenn) to assist the human centered design process when dealing with problems of great complexity and situated in society. This is a theoretical piece and explains the model in some detail. This presentation was delivered at the Spring UXSF in Tokyo, Japan 2015 hosted by Sociomedia
This presentation contains the argument for the need of a framework (the Firma Model developed with Terence Fenn) to assist the human centered design process when dealing with problems of great complexity and situated in society. This is a theoretical piece and explains the model in some detail. This presentation was delivered at the Spring UXSF in Tokyo, Japan 2015 hosted by Sociomedia
User behavior model & recommendation on basis of social networks Shah Alam Sabuj
At present social networks play an important role to express people's sentiment and interest in a particular field. Extracting a user's public social network data (what the user shares with friends and relatives and how the user reacts over others' thought) means extracting the user's behavior. Defining some determined hypothesis if we make machine understand human sentiment and interest, it is possible to recommend a user about his/her personal interest on basis of the user's sentiment analyzed by machine. Our main approach is to suggest a user regarding the user's specific interest that is anticipated by analyzing the user's public data. This can be extended to further business analysis to suggest products or services of different companies depending on the consumer's personal choice. This automation will also help to choose the correct candidate for any questionnaire. This system will also help anyone to know about himself or herself, how one's behavior may influence others. It is possible to identify different types of people such as- dependable people, leadership skilled, people of supportive mentality, people of negative mentality etc.
This is a large mixed deck with three main topic areas - what and why to use online interaction, some tool issues and facilitation. Very brief and not annotated, so may not be useful as a stand alone. Used at CIAT, Cali Colombia August 14 2007
Talk on "Community Led Activities" given at JISC Emerge online event on 7 June 2007.
See http://www.ukoln.ac.uk/web-focus/events/online/emerge-2007-06/
How having guide program makes HCL Connections successful at a medium sized c...Femke Goedhart
A successful HCL Connections platform requires engaged users. How can Guides support this in a medium-sized company with highly-qualified and motivated employees and lean structures? When you have multiple divisions, product groups and locations spanning three continents and multiple languages and cultures, it's a challenge. HCL Connections was introduced into the Heitkamp & Thumann Group to support and improve collaboration. Guides (local super-users) are the main success factor that makes this possible and continuously improves it. Meet with the program managers and learn how they maintain, nurture, train and encourage this group of guides and what the challenges and successes are. Hear what lessons they have learned and what their vision is. Hopefully this will inspire you and maybe you can even become a part of it!
How My Drive and File Sync work in ConnectionsFemke Goedhart
Local syncing and editing are features supported in (IBM/HCL) Connections that often cause questions. This presentation tries to explain how it works and what happens to the versioning when used.
Social Enterprise: The hype may be over but the potential value is greater th...Femke Goedhart
Session as given at #EngageUG user group event in Brussels on May 15th 2019 by Stuart McIntyre & Femke Goedhart
Original abstract:
Join Femke & Stuart in a lively discussion, based on years of practical experience, on why the vision and technologies of the Social Enterprise are more important than ever.
The Social hype may have died down, but the impact of organisations being transformed via online communities and collaboration platforms is real! Attend this session and hear how Connections and similar technologies can help make the difference for your organisation, Take part in the discussion and ask your questions of the speakers.
Themes will include:
- The role of communicaties versus team/group chat
- Persistent versus ephemeral collaboration
- Top-down versus bottom-up approaches
- Is the intranet dead, or does it live on in online community platforms?
Think2018 Community Day session: How to Survive the Dragon: A Talk about Help...Femke Goedhart
Hear tips and tricks on getting end-users to be receptive to new ideas and methods based on years of trial and error working with, instructing, and inspiring even the most difficult end-users. This session is based on real-life experiences and includes anecdotes from the trenches.
Session 9215A as given on sunday March 18th in MGM Grand Las Vegas for Think
Session delivered with Franz Walder at Engage Usergroup in antwerp on May 9th.
(content was the same as delivered at Connect 2017, see https://www.slideshare.net/femware/socialytics-accelerating-ibm-connections-adoption-with-watson-analytics)
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Session delivered at IBM Connect 2017 on Feb 21st 2017 by Femke Goedhart & Franz Walder - panagenda
Abstract: Social adoption is a challenge for many companies. What is the most effective utilization of the environment? Who is using which resources, what in the environment is dormant or orphaned? Where should efforts focus in order to improve adoption? All of these questions can be difficult to answer and there is no "one size fits all" solution as each organization has their own unique needs. Join Femke Goedhart and Franz Walder and learn how to tackle this topic using IBM Connections and Watson. Starting out with IBM Bluemix Data Connect to collect and combine data from relevant sources, they use the cognitive power of IBM Watson Analytics to answer those tricky questions and provide solutions to real-world adoption challenges.
Iconuk 2016 - IBM Connections adoption Worst practices!Femke Goedhart
Regardless if you've implemented IBM Connections, are considering it or in the middle of the planning stages - there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tribulations others have faced while striving to become a socially enabled company. Hear about real World examples and often funny anecdotes from the trenches of adoption to show you how NOT to do it and giving you tips on how to do it better along the way.
Walk away with a grasp on what to focus on to make a success out of your IBM Connections environment.
Soccnx10 Man versus Machine – A Story About Embracing Innovation Femke Goedhart
Presentation as given on June 7th in Toronto by Francie Tanner & Femke Goedhart:
Technology and innovation impacts every industry, line of business and profession in ways we could not imagine even 50 years ago. While IT is meant to make things more efficient, the pace of IT evolution makes it hard to think of the future as being “easier”. History shows that companies which are unable to innovate are driven out of the market, which leaves adoption as a central key to dealing with that new social platform, CRM and other innovation. But how do you get people to embrace change? Some people claim that adoption is a purely human affair where it’s all about people, while others believe that adoption should be technology driven and enforced in an automated way. Join Femke Goedhart and Francie Tanner and learn all about adoption tools, methods and strategies that will help you make any new deployment a measurable success.
Integrating and positioning IBM Connections in an existing information manage...Femke Goedhart
There are a lot of benefits to your organization using IBM Connections, but equally important is knowing how to integrate your social software platform into your existing information management ecosystem and empowering your employees for successful adoption. Join Femke Goedhart for a real-world look at managing the entire integration cycle from evaluating your current environment to creating a migration strategy and handling adoption challenges. Get an understanding of why information management in a Social Enterprise is so critical and how IBM Connections fits into that framework.
Join this webinar for an in-depth look to learn how to:
- Accurately review and categorize your current information management ecosystem
- Understand IBM Connections in relation to your company’s current use of Legacy systems
- Recognize common technical migration challenges
- Identify what functionality your users may require to use IBM Connections
- Create an implementation/migration strategy that will assist user adoption
Community files, personal files, folders and CCM libraries… Can you explain t...Femke Goedhart
Short session (15 min) as given on November 5th 2015 for Social Connections 9 in Stuttgart, Germany
Abstract: "IBM Connections has several options to store and share files which often confuses users and administrators alike. Knowing the differences between community files & folders, personal files & folders and CCM libraries and being able to explain them can make your life a lot easier. But is this something that can be explained in 15min?!?
Probably not but in this session Femke will nonetheless take a stab at it and give you an overview of the most important differences and functionalities in handling files & folders within IBM Connections and give you some handles on how to answer those pesky questions your users might have."
Social Document management with IBM Connections - Do I use CCM, community fil...Femke Goedhart
Session slides for my session delivered at SNOUG in Zurich on October 28 2015.
Abstract: Documents are still a backbone of our organisations. Sure, the ERP is often leading but look at how the majority of information is stored and you will find it is in the form of files & documents. Getting people to collaborate on information is crucial for the success and combined knowledge of any organisation and many are investing in platforms like IBM Connections to get this done.
But still, getting people to relinquish their personal file drives, can be daunting. So how do you get people to use the tools and options IBM Connections offers to collaborate on files & documents, what are the problems you can run in and how do you keep control over what's going on? In this session Femke will take you through the basics of Social document management, showing you how to use the different possibilities in IBM Connections to leverage social document/file management and take you through the questions and decisions any organisation using a social networking tool like IBM Connections should ask themselves about managing documents.
Because there is no one-size-fits-all solution and being able to explain the importance and difference between things like folders and tags, when to use CCM or community files and how to safely share files with people outside of your company can make all the difference!
ICONUK 2015: Files, files everywhere! Do you know where your organisations do...Femke Goedhart
As delivered on Sept 21st in London at ICONUK
session abstract: The good old 'document' might not be sexy anymore, it is still often the work horse of the organization. Containing most of our business information and knowledge and often being the preferred way of distribution by users, customers and partners alike. Traditionally we used formal document management tools and the 'good old' file share for storing documents but with collaboration tools like teamrooms, discussion databases and Quickr, the rise of Enterprise social Networking tools like IBM Connections and the ease with which users can get external tools like OneDrive, Dropbox and many others, a lot of that has become muddled. I will take you through some of the scenario's of modern document management, talk about the struggles of migration and give you tools and insights that can help you device a strategy to keep both your users as well as auditors happy.
ICONUK 2015: Zen and the art of requirements gathering, why getting to "In ti...Femke Goedhart
As delivered by Tim Clark & Femke Goedhart on September 21st in London at ICONUK.
session abstract: Often forgotten or trivialized, good requirements gathering can make or brake your project. This session will give you techniques and tips on how to effectively get to the core of the requirements, identify ways of prioritizing them and explains some core concepts of Functional and Technical design elements. Based on years of experience gathering requirements (and working with them!) Femke & Tim will take you through some of the real life examples they've come across and a lot of do's & don'ts they have run into. Tying them into practice and theory that can help you get your projects off to a better start.
Zen and the art of requirements gathering, why getting to "In time, On budget...Femke Goedhart
Often forgotten or trivialized, good requirements gathering can make or brake your project. This session will give you techniques and tips on how to effectively get to the core of the requirements, identify ways of prioritizing them and explains some core concepts of Functional and Technical design elements. Based on years of experience gathering requirements (and working with them!) Femke & Tim will take you through some of the real life examples they've come across and a lot of do's & don'ts they have run into. Tying them into practice and theory that can help you get your projects off to a better start.
This session was presented on March 30th 2015 in Gent Belgium during the http://Engage.ug usergroup event by Tim Clark & Femke Goedhart
BP202: Beyond Theory: Trials and Tribulations in Becoming a Successful Social...Femke Goedhart
There are many theories and ideas around "how to become a social business" but what really does or doesn't work? We wanted to know, and instead of just going blindly with the theory, we did the opposite and interviewed 32 companies in various stages of their journey to becoming a social business. Not just asking them about the big wins, but also talking about the struggles and small successes that really made the difference for them. Taking these experiences and real life examples of companies the likes of Dutch Railways, DAF, Saxion, Forbo Eurocol and Bavaria, and aligning them to the various theoretically relevant concepts, we were able to come up with some interesting concepts. In this session, we will take you through these concepts and theories and, using the examples provided by the companies, show you how these can help you identify the successes and avoid the pitfalls in becoming a social business.
This session was presented by Femke Goedhart & Sasja Beerendonk at IBM ConnectED in Orlando, FL on Tuesday Jan 27th 2015
SharePoint functionality: To Build or to Buy? Let's ask Pareto!Femke Goedhart
SharePoint is the complete solution for collaboration, document management and sharing knowledge across our organisation, and even beyond. It will drive our business!" For the last ten years it was this that message IT-departments used to get budget-approval to implement the platform we all know and love (and yes, sometimes hate). The reality is though that lots of companies struggle to get beyond using it as an intranet or document file storage. What happened to our promise to cover not just the 'sharing' and 'storage' part but really enhance our business processes with specific functionality tailored to the collaborative working? Like HR who needs functionality to support annual reviews, quality control who wants to monitor key performance indicators or the support departments who want to gauge customer satisfaction? "No problem!", most IT departments standard Pavlov reaction to these request was: "we'll build it ...!" But that takes lots of time, money and can cause massive delays which often also begs the question: isn't there another way? Aren't we inventing the wheel when others surely have already done so?
In this session Femke Goedhart and André Krijnen will discuss the intricacies and challenges of deciding when to make a standard solution fit (non-standard) business requirements and when to build your own. Taking you from how to handle the familiar "but that won't fit OUR organization!" arguments to figuring out the pragmatic factors that are really important in taking such a decision. To show you how, we will take several real-life customer scenarios through a decision matrix based on the 80/20 principle of Vilfredo Pareto that can help you determine whether to go 'Build' or 'Buy and Extend'. It will give you handles and tips on how to guide a decision process that is often difficult and can touch nerves but that, in the long run, can help you really fulfill that initial goal: creating a true collaboration platform.
Beyond theory: Trials & tribulations in becoming a successful social businessFemke Goedhart
Session as delivered by Sasja Beerendonk & Femke Goedhart at ICONUK in London on September 12th 2014
Abstract: There is lots of theory about how to become a social business but what really does or doesn't work? We wanted to know and interviewed 32 companies in various stages of their journey to becoming a social business. Not just highlighting the big wins but also talking about the struggles and small successes that really made the difference.
Taking the experiences of 32 companies, we've created a Social Business journey scenario that can help you identify the successes and avoid the pitfalls in becoming a social business.
Getting to the core, requirements gathering in the wildFemke Goedhart
Session slides as delivered on March 18th 2014 at Engage in Breda, The Netherlands by Sophie Lavignac-Le Madec & Femke Goedhart
Abstract: The basis of any good project is good requirements. Knowing what it is you are going to build / get determines whether your project will be a success or a flat out failure. In reality though the requirements phase is often trivialized or even forgotten. This session will give you tips & tricks as well as explain to you the basic techniques on how to effectively get to the core of the requirements, identify ways of prioritizing them and explain some core concepts of Functional and Technical design elements. Coming from a requirement gathering as well as development & customer point of view Femke & Sophie will take you through some of the real life examples they have come across and a lot of do's & don'ts they have seen (and despaired over)
Social sharing vs. organised structure. Must you select only one?Femke Goedhart
Session slides as delivered on March 18th 2014 at Engage in Breda, The Netherlands by Stuart McIntyre & Femke Goedhart
Abstract: So you have connections (or you are thinking about it) and you want to know what it can do for you in the sense of *socialy* managing files but you don't really know how that concept works or if it would work for your organization.
Tags or folders, share or private, community files or personal files, meta-data and document types? What does it mean and where do you start?
Stuart McIntyre and Femke Goedhart will take you through the ups and downs of social file management. When to use it, when not and what you need to know about file and document management to have the discussion if this should replace the department file share.
Coming from two different backgrounds - and often butting heads about this topic - Stuart & Femke will pitch the points and concepts that you need to think about with managing your documents in a social environment and show you examples on how and where to use IBM Connections to do so.
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Session slides for our session on Requirements Gathering as given by Femke Goedhart & Tim Clark on September 2nd at ICON UK in Brighton.
Session abstract:
Often forgotten or trivialized, good requirements gathering can make or brake your project. This session will give you techniques and tips on how to effectively get to the core of the requirements, identify ways of prioritizing them and explains some core concepts of Functional and Technical design elements. Based on years of experience gathering requirements (and working with them!) Femke & Tim will take you through some of the real life examples they've come across and a lot of do's & dont's they've seen (and despaired over)!
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
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Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
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The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
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As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
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Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
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The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
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Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
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Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
8. GDPR… a real life customer example
23K+ Communities, who is
responsible to say they
are GDPR compliant?
Dear users, are you
working GDPR compliant?
Ehh…. I dunno, am I? What
about the communities I work
in, that’s not just me!
Owner: Ehh….
Ask community owners for
GDPR compliance check!
What about Communities
without owner??
I’m not responsible!
('inadvertent’ owner)
What about archiving
rules & regulations??
…<crickets>…
YES
NO
Community remains
WHO IS
RESPONSIBLE?!
Remove
7KX
V
Hey! You deleted
MY community!?!?
9. What RESTORE options do
we have in case it’s
needed…?
• Private but with members
• Private without members
• Restricted with members
• Restricted without members but with visitors
• Public with members
• Public without members but with visitors
900 Communities, without an owner…
Remove?
X
WHAT ABOUT…
archiving rules &
regulations?
WHO DO YOU ASK?
Members?
Department head? (of whom??)
Active users?
Former Owners?
Ownerless communities
WHO SAYS SO?
IT?
Management?
Photo by Hunters Race on Unsplash
10. Fleeting owners syndrome…
Community ownersGDPR Hey, wait…!
You point owners at their responsibility (like GDPR) and suddenly
they all flee, leaving the last unfortunate one stuck with the buck as
the last owner can’t remove ownership for himself….
11. Some of the risks and challenges identified
• Ownerless communities, how do you determine who should take over?
• Communities with only one owner, do you force them to assign a backup?
• Communities without activity, do we keep them or not?
• How to Archive Communities?
• Move/Merge content, what options are there?
• How do you contact owners/members? Mail, status updates, other?
• …
13. What is available to get analytical information?
Analytics in Connections:
• Metrics (Front end for Elasticsearch/Cognos)
• Server Metrics (just some global numbers)
• Wsadmin command (administrator)
• SQL queries in the database (Off the deep end… and badly documented)
Third party tools:
• Kudos Analytics (ISW)
• ConnectionsExpert (panagenda)
• Social Intranet Analytics für HCL Connections (Mindlab)
Administration tools:
• ICXT (Formerly IC360)
• CAT
• DomainPatrol Social
16. Wsadmin Command
• Can get an export of community data...
– Display name and directory UUID of the user who last modified the community
– Date and time when the community was created
– List of tags associated with the community
– Community visibility type (public, publicinviteonly, or private)
– Community name
– Total number of members in the community (including owners and members)
– Date and time that the community was last modified
– Community description
– Display name and directory UUID of the user who created the community
https://www.ibm.com/support/knowledgecenter/en/SSYGQH_6.0.0/admin/admin/t_admin_communities_generate_hashmaps.html
{lastModBy=[John Smith, 76982F24-BCC0-4D11-0083-242F9876C0BC], created=10/5/10
9:59:41 PM EDT, tags=[tag1, tag2, tag3], type=public, name=Marketing Community
uuid=3e5ecf96-1cf8-4da4-b8bb-87d61e80299b, memberSize=12, lastMod=10/5/10
9:59:41 PM EDT, description=Community used by Marketing folks for brain storming
strategies for new products., createdBy=[John Smith, 76982F24-BCC0-4D11-0083-
242F9876C0BC]}
Still no details on
things like usage…
And how good are your
excel skills?
21. Challenge…
- Address users based on: Role, Activity, Seniority, etc.
- Repeatable / Scheduled
- Self-evaluating (what is happening and who should
know)
- Get users to take responsibility
22. WHO SHOULD MANDATE:
USER or ADMIN?
(AND HOW DO YOU GET THEM TO DO IT?)
Photo by Hunters Race on Unsplash