James Cobble is an experienced management professional seeking a manager position. He has over 10 years of experience managing teams in various industries including telecommunications, retail management, and law enforcement. His experience includes establishing performance goals, coaching employees, effective communication, and day-to-day operations management. Cobble holds multiple degrees including a Master's in Management and Leadership Studies.

1. JAMES L. COBBLE
291 Marie Street • Talbott, TN 37877
Cell: (423) 273-0210
Email: bravo461@yahoo.com
PROFESSIONAL OVERVIEW
Experienced management professional in a reputable organization utilizing important decisions in providing
superior customer service and building proper rapport. Specific strengths that are transferable to Manager
• Establish performance goals and manages performance for assigned employees.
• Coach employees toward performance and development objectives.
• Effectively communicate with peers and all levels of management.
• Make hiring, termination and compensation decisions.
• Manage day to day operations to maximize efficiency.
• Ensure service levels are met as applicable.
• Identify opportunities for improvement and implement performance management
• Proactively build favorable business relationships with internal and external
• Support and implement emerging business plans and strategies
• Experienced communication and negotiation skills
PROFESSIONAL EXPERIENCE
SAMSUNG TELECOMMUNICATIONS OF AMERICA (2020 COMPANY)KNOXVILLE, TN. APRIL, 2014-PRESENT
FIELD SALES MANGER
• Execution of sales strategies within institutional accounts within territory.
• Manage, train and develop understanding of Samsung products to sales associates
• Maintain a high-working knowledge of client-specific products
• Engage potential customers by sharing key features and responding to their questions
• Ensure all availability and visibility standards are met per retail location
• Manage business unit customer needs assessment.
• Apply assessment frameworks on accounts in region by overseeing account
Activities
• Increased sales in assigned region by 10% with consistent emphasis of building sales of product features
BROS MANAGEMENT,KNOXVILLE,TN.,MARCH 2012-APRIL 2013
SECOND ASSISTANT MANAGEMENT
• Responsible for learning and understanding company policies and procedures
• Learning the basics of operations through on-site training, area management and floor
management.
• Gaining experience with attaining and maintaining customer satisfaction.
• Developing an understanding of basic supervision, human relations, interpersonal
communication and follow-up skills
• Maintaining critical standards for product quality, service speed, quality and cleanliness
• Controlling food components, labor, waste and cash while managing shifts and/or areas.
• Completing all assigned shift paperwork.
K-VA-T FOOD CORPORATION JEFFERSON CITY.,SEPTEMBER 2010-2012
FRONT END MANAGER
• Provide excellent customer service
• Promote and maintain positive relationship within the work environment
• Supervise and coordinate schedule of 5 or more employees
• Accountable for all deposits and check cashing functions
• Demonstrate and coordinate effective assignments to cashiers
• Provide hands-on leadership style
• Demonstrate strong communication with human relationships and analytical skills
GRAINGER COUNTY SHERRIFS DEPARTMENT, Rutledge, TN, 2007 – October 2009
Investigator:
• Conducted comprehensive investigations of criminal and narcotics cases as an undercoveragent.
• Managed and administered a large caseload of up to 10 cases simultaneously that involved extensive,
detailed documentation and recordkeeping.
• Achieved a 100% success rate in investigative prosecutions through intensive investigative processes and
extensive knowledge and experience in the field.
• Developed a strong network of informants and successfully maintained undercover status used to identify
critical case information needed to successfully convict suspects underinvestigation.
• Led the largest narcotics investigation in Grainger County’s history.

2. RUSTY WALLACE PONTIAC CADILLAC GMC, Morristown, TN, January 2007 – July 2007
Sales Consultant:
• Consistently met/exceeded quotas by establishing rapport with customers,identifying needs,
recommending appropriate vehicles, and using strong negotiating skills to close sales.
• Ranked in Top 3% of sales team for overall monthly results.
• Differentiated myself by building relationships, establishing trust, listening to needs,selling the benefits
of automobiles, and following up with customers.
• Maintained high profit margins through strong customer negotiating skills and closing high rate of deals.
• Achieved “best month” of 12 cars sold in 2nd month with company.
TENNESSEE ALCOHOLIC BEVERAGE COMMISSION, Greenville, TN, 2005 – 2007
Special Agent 1:
• Performed routine checks/audits of local restaurants and retailers to evaluate compliance with
commission regulations to maintain alcohol licenses.
• Performed undercoverinvestigations at local establishments and prepared detailed reports to identify
findings or potential regulatory violations.
• Analyzed restaurant financial statements to determine the percent of sales of alcohol versus food sales to
ensure compliance with licensing requirements and regulations.
• Performed on-the-job training with new agents covering all aspects of regulations, job responsibilities,
procedures,and recordkeeping/reporting requirements.
EDUCATION
LIBERTY UNIVERSITY, Lynchburg, VA
Master of Arts in Management and Leadership Studies (2011)
• Relative Course and skills:
o Legal Studies in Business Management: Examined court cases and interpretation of legal language
through case studies and written analysis
o Organizational Behavior, International Business,Non-Profit Management, Entrepreneurship
TUSCULUM COLLEGE, Morristown, TN
Master of Arts in Human Resource Development and Education
LINCOLN MEMORIAL UNIVERSITY, Morristown, TN
Bachelor of Science in Management and Leadership Studies (2006)
WALTERS STATE COMMUNITY COLLEGE, Morristown, TN
Associate’s Degree in Criminal Justice Technology (1990)
CERTIFICATION/LICENSES
OCCUPATION EDUCATIONAL LICENSE #100761