PROGRAM MANAGEMENT /PRODUCT MANAGEMENT EXECUTIVE
15+ years’ leadership experience. Specialist in education products and technology development.
History of establishing top-notch project/product management processes from the ground up.
Built and led high-performance global teams of up to 56 and delivered millions in new revenues.
Home Sweet Home for Change Management Change CoP Webinar May 2016Prosci ANZ
Where is the best home sweet home for Change Management? Where should it be located for it to be most effective? Playing with the Project Managers in the PMO? Hanging with the HR team? Or moving in with the IT folk?
Change Converstion Seminar presented by Being HumanProsci ANZ
When change becomes BAU - strategies for success
- Why change is the new BAU
- The upside and downside of being in this environment
- Strategies for success
Being Human Change Conversations Highlights of the 2016 Prosci Best Practises...Prosci ANZ
An interactive seminar that covers Key Contributors & Top barriers to success, Impact of effective Change Management and tips on what to do differently on the next project.
Prosci Enterprise Change Management Boot Camp Info Webinar May 2016Catherine Smithson
A 30 min overview of the 1 day public Prosci Enterprise Change Management Boot Camp presented exclusively in Australia and New Zealand by Prosci Primary Affiliate Being Human.
Partnering with Project Managers Prosci CoP Webinar March 2016Catherine Smithson
Top Tips for Partnering Successfully with Project Managers - today's Prosci Community of Practice Webinar, drawing on the know how of our consulting team.
ASTD Webcast: Leveraging Mobile Learning for Sales EnablementFloat
Chad Udell and Dr. Gary Woodill present this webcast prior to the release of the ASTD Infoline on Leveraging Mobile Learning for Sales Enablement.
Mobile learning is easy, flexible and powerful - but most importantly, it improves results.
Home Sweet Home for Change Management Change CoP Webinar May 2016Prosci ANZ
Where is the best home sweet home for Change Management? Where should it be located for it to be most effective? Playing with the Project Managers in the PMO? Hanging with the HR team? Or moving in with the IT folk?
Change Converstion Seminar presented by Being HumanProsci ANZ
When change becomes BAU - strategies for success
- Why change is the new BAU
- The upside and downside of being in this environment
- Strategies for success
Being Human Change Conversations Highlights of the 2016 Prosci Best Practises...Prosci ANZ
An interactive seminar that covers Key Contributors & Top barriers to success, Impact of effective Change Management and tips on what to do differently on the next project.
Prosci Enterprise Change Management Boot Camp Info Webinar May 2016Catherine Smithson
A 30 min overview of the 1 day public Prosci Enterprise Change Management Boot Camp presented exclusively in Australia and New Zealand by Prosci Primary Affiliate Being Human.
Partnering with Project Managers Prosci CoP Webinar March 2016Catherine Smithson
Top Tips for Partnering Successfully with Project Managers - today's Prosci Community of Practice Webinar, drawing on the know how of our consulting team.
ASTD Webcast: Leveraging Mobile Learning for Sales EnablementFloat
Chad Udell and Dr. Gary Woodill present this webcast prior to the release of the ASTD Infoline on Leveraging Mobile Learning for Sales Enablement.
Mobile learning is easy, flexible and powerful - but most importantly, it improves results.
Change Community of Practice Webinar - June: Where to start? First steps for ...Prosci ANZ
Congratulations on your new role as a Change Manager! It's challenging, exciting and a little daunting. Perhaps you're in a dedicated change role, or you're in a hybrid role with other responsibilities. You might be new to change, or a seasoned professional from a related discipline such as Project Management, Communications or HR.
Where do you start?
In this interactive webinar, we will cover:
Change Management - the new kid on the block
Recap on the role of the Change Practitioner and other key change roles
Snapshot of Prosci Best Practices
Common challenges
Top 5 tips from our consulting team
Delivering Project Results and ECM Boot Camp Information WebinarProsci ANZ
Are you considering the best path to take for your professional development in 2017?
Learn more about how you can benefit from our 1 one day targeted Prosci workshops from our upcoming 30 minutes Information Webinars:
12.30 - 1.00pm Prosci Delivering Project Results: Change Management Workshop for Project Managers
Understand the business case for Change Management, learn how to connect the people side of change with benefit realisation, and gain an overview of the Prosci ADKAR model and 3 phase Change Management methodology.
Register
1.00 - 1.30pm - Prosci Enterprise Change Management (ECM) Boot Camp
Look past a project-by-project perspective, and learn and apply a practical approach for building organisational Change Management capability.
The Webinar on “Top CIO Priorities of 2018” was by Mr. Paul Robles who is the Chief Information Officer for Residential & Dinning Enterprises at Stanford University.
About the Presenter:
Paul holds a BS in Engineering from Texas A&M and has worked in the technology industry for 20+ years. Previously he worked at UC Berkeley where he worked as the Associate Chief Information Officer with Student Affairs. Throughout his career he has oversaw technology solutions for 32 departments within the university, including Residential and Dining services. Paul has a great passion for technology and believes that it fulfills our imaginations in ways that improve our lives.
Transforming engineering education requires a team. But what are the characteristics of productive teams? Using an NSF project as a testbed, the Purdue Agile Lab outlines how transformation in engineering education takes place with productive teams.
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...Prosci ANZ
In this interactive presentation, Being Human Managing Director Catherine Smithson will highlight the top global trends in the emerging field of Enterprise Change Management, using insights from Prosci’s recently released 2016 Best Practices in Change Management Benchmarking Report.
How to develop and operate a successful Lessons Learned Program as an importa...PMIUKChapter
Learning from lessons of the past projects is essential for organisations and projects to prevent mistakes from happening over and over again. Lessons Learned repositories are identified as important Organisational Process Assets (OPS), and evaluating the lessons in such repositories in key stages of the project is strongly emphasized in the PMBoK. However, many companies fail to implement successful lessons learned programs and cannot convince PMs and project teams to spend their scarce resources for learning.
In this presentation, we will talk about the following:
What is the size of the problem of not learning from lessons?
What causes Lessons Learned solutions not to work?
Stakeholders of the Lessons Learned programs (buyers, brokers, and sellers)
What are stakeholders Jobs, Pains, and Gains?
The four pillars of a complete solution (People, Processes, Tools, Governance)
Key differentiators of a successful solution (Personalization and Trustworthiness)
Even when successful, what type of solution a Lessons Learned program is? Vitamin or Pain Killer? How it impacts motivation?
Speaker
Behnam Bashokooh is a Program Manager at Fluor Corporation with extensive experience in developing and operating IT and KM solutions. He overhauled Fluor PMO's Lessons Learned program by focusing on satisfying projects' need for trustworthy knowledge and enabling systematic learning and improvement. He has implemented the program on 130+ projects across the world. He has demonstrated success through benefit metrics derived from analysing the projects' data. He is currently expanding the program to enable the teams to share innovative Value Improving ideas on projects and maximise their impact by systematically implementing repeatable innovation ideas on other relevant projects.
In today's environment, few core competencies are as important as how change is managed. What is your organisation’s level of maturity in change management? In 2004, Prosci first released the Change Management Maturity Model, describing five different levels of organisational change management maturity. That model has been extended to a full-blown Maturity Model Audit that allows you to determine your organisation’s overall maturity and your maturity in five key capability areas: Leadership, Application, Competencies, Standardization and Socialization. This webinar introduces the framework and tool to evaluate where you are today and how to advance the capability in your organisation.
How to Leverage a license to Build Change Capability Webinar presented by Bei...Prosci ANZ
Research shows that establishing a common, structured approach to change management is second to only executive sponsorship in determining change management success. In this interactive webinar, we will dig deeper into research findings and look at practical ways to build on best practices to enhance your organisational change capability.
Kineo Pacific held a Learning Insights breakfast in Melbourne on 13/04/2016 to discuss how to reach 'your true north' when searching through a digital blizzard.
Craig Dickerson Resume; Learning, Leadership and Talent DevelopmentCraig Dickerson
A proven talent development professional with focused experience in learning and leadership development. Worked in the US and Europe helping companies develop strategic and effective programs to up-skill employees or prepare them for transitions. Six years of consulting has developed a broad perspective of talent challenges and solutions. Worked in Media and Entertainment, Financial Services, Energy, Consumer Products and Manufacturing industries as well as in the public sector.
Change Community of Practice Webinar - June: Where to start? First steps for ...Prosci ANZ
Congratulations on your new role as a Change Manager! It's challenging, exciting and a little daunting. Perhaps you're in a dedicated change role, or you're in a hybrid role with other responsibilities. You might be new to change, or a seasoned professional from a related discipline such as Project Management, Communications or HR.
Where do you start?
In this interactive webinar, we will cover:
Change Management - the new kid on the block
Recap on the role of the Change Practitioner and other key change roles
Snapshot of Prosci Best Practices
Common challenges
Top 5 tips from our consulting team
Delivering Project Results and ECM Boot Camp Information WebinarProsci ANZ
Are you considering the best path to take for your professional development in 2017?
Learn more about how you can benefit from our 1 one day targeted Prosci workshops from our upcoming 30 minutes Information Webinars:
12.30 - 1.00pm Prosci Delivering Project Results: Change Management Workshop for Project Managers
Understand the business case for Change Management, learn how to connect the people side of change with benefit realisation, and gain an overview of the Prosci ADKAR model and 3 phase Change Management methodology.
Register
1.00 - 1.30pm - Prosci Enterprise Change Management (ECM) Boot Camp
Look past a project-by-project perspective, and learn and apply a practical approach for building organisational Change Management capability.
The Webinar on “Top CIO Priorities of 2018” was by Mr. Paul Robles who is the Chief Information Officer for Residential & Dinning Enterprises at Stanford University.
About the Presenter:
Paul holds a BS in Engineering from Texas A&M and has worked in the technology industry for 20+ years. Previously he worked at UC Berkeley where he worked as the Associate Chief Information Officer with Student Affairs. Throughout his career he has oversaw technology solutions for 32 departments within the university, including Residential and Dining services. Paul has a great passion for technology and believes that it fulfills our imaginations in ways that improve our lives.
Transforming engineering education requires a team. But what are the characteristics of productive teams? Using an NSF project as a testbed, the Purdue Agile Lab outlines how transformation in engineering education takes place with productive teams.
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...Prosci ANZ
In this interactive presentation, Being Human Managing Director Catherine Smithson will highlight the top global trends in the emerging field of Enterprise Change Management, using insights from Prosci’s recently released 2016 Best Practices in Change Management Benchmarking Report.
How to develop and operate a successful Lessons Learned Program as an importa...PMIUKChapter
Learning from lessons of the past projects is essential for organisations and projects to prevent mistakes from happening over and over again. Lessons Learned repositories are identified as important Organisational Process Assets (OPS), and evaluating the lessons in such repositories in key stages of the project is strongly emphasized in the PMBoK. However, many companies fail to implement successful lessons learned programs and cannot convince PMs and project teams to spend their scarce resources for learning.
In this presentation, we will talk about the following:
What is the size of the problem of not learning from lessons?
What causes Lessons Learned solutions not to work?
Stakeholders of the Lessons Learned programs (buyers, brokers, and sellers)
What are stakeholders Jobs, Pains, and Gains?
The four pillars of a complete solution (People, Processes, Tools, Governance)
Key differentiators of a successful solution (Personalization and Trustworthiness)
Even when successful, what type of solution a Lessons Learned program is? Vitamin or Pain Killer? How it impacts motivation?
Speaker
Behnam Bashokooh is a Program Manager at Fluor Corporation with extensive experience in developing and operating IT and KM solutions. He overhauled Fluor PMO's Lessons Learned program by focusing on satisfying projects' need for trustworthy knowledge and enabling systematic learning and improvement. He has implemented the program on 130+ projects across the world. He has demonstrated success through benefit metrics derived from analysing the projects' data. He is currently expanding the program to enable the teams to share innovative Value Improving ideas on projects and maximise their impact by systematically implementing repeatable innovation ideas on other relevant projects.
In today's environment, few core competencies are as important as how change is managed. What is your organisation’s level of maturity in change management? In 2004, Prosci first released the Change Management Maturity Model, describing five different levels of organisational change management maturity. That model has been extended to a full-blown Maturity Model Audit that allows you to determine your organisation’s overall maturity and your maturity in five key capability areas: Leadership, Application, Competencies, Standardization and Socialization. This webinar introduces the framework and tool to evaluate where you are today and how to advance the capability in your organisation.
How to Leverage a license to Build Change Capability Webinar presented by Bei...Prosci ANZ
Research shows that establishing a common, structured approach to change management is second to only executive sponsorship in determining change management success. In this interactive webinar, we will dig deeper into research findings and look at practical ways to build on best practices to enhance your organisational change capability.
Kineo Pacific held a Learning Insights breakfast in Melbourne on 13/04/2016 to discuss how to reach 'your true north' when searching through a digital blizzard.
Craig Dickerson Resume; Learning, Leadership and Talent DevelopmentCraig Dickerson
A proven talent development professional with focused experience in learning and leadership development. Worked in the US and Europe helping companies develop strategic and effective programs to up-skill employees or prepare them for transitions. Six years of consulting has developed a broad perspective of talent challenges and solutions. Worked in Media and Entertainment, Financial Services, Energy, Consumer Products and Manufacturing industries as well as in the public sector.
Proven talent development professional with focused experience in learning and workforce development. Worked in the US and Europe helping companies develop strategic and effective programs to up-skill employees or prepare them for transitions. Six years of consulting has cultivated a broad perspective of talent challenges and solutions.
Deliverology process approach used by educators to increase education performance outcomes in Unified School Districts, Community Colleges and Universities.
Elaine M Biggs.PMO.Program Management Office.Program Management Directorebiggs
Enterprise Program Management Office (ePMO) hands on leader with a track record of driving global large-scale enterprise strategic initiatives. Proven experience in creating from start-up and optimizing an enterprise Program Management Office (ePMO) with a global portfolio of business, manufacturing, technology and IT projects, applying project management, risk management and continuous improvement best practices to reduce risk and deliver outstanding financial results. Reduced project delivery time by over 20% and cumulatively contributed over $483MM cost savings to profit and loss.
Organizational System Change and Project Leadership professional with 20 years’ experience driving large, complex, organizational change initiatives who has built a reputation as a trustworthy, authentic straight shooter. Adept in designing and implementing programs to drive strategic, business and organizational culture shifts that achieve optimized results at divisional level. Extensive business process, project, and program management skillset built on 3 Master degrees and multiple certifications in organizational behavior, change management, project leadership, lean principles, and strategy development.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. MICHELLE KATHRYN SHIRES
6 Owl Branch Lane, Parkton, Maryland 21120
410.404.3329 | sshires31@msn.com | www.linkedin.com/in/ShellyShires
PROGRAM MANAGEMENT /PRODUCT MANAGEMENT EXECUTIVE
15+ years’ leadership experience. Specialist in education products and technology development.
History of establishing top-notch project/product management processes from the ground up.
Built and led high-performance global teams of up to 56 and delivered millions in new revenues.
Selected testimonials:
“There are very few in any company who are the real difference makers. For every 20 people doing their job,
there is one who removes barriers, solves problems creatively, keeps things moving forward. That’s Shelly.”
“Shelly has managed multiple teams with unique personalities spanning several time zones with grace and an
amazing sense of humor on little sleep. When there was a problem, she solved it. When there were questions, she
answered them. I thank her for her tenacity, dedication, and leadership.”
“Shelly will never be satisfied with mediocrity. High standards are woven into her DNA.”
CAREER HISTORY
PEARSON ENGLISH (formerly Wall Street English), Baltimore, Maryland 2007 to present
Director, Retail Product Development, 2014 to present
Promoted following acquisition of former employer (Wall Street English) by Pearson PLC in 2014. Lead team of
230+ through 11 product owners and technical project managers. Oversee portfolio of 50+ projects under 3
programs, controlling budget of over $15M and collaborating with internal and external partners. Accountable
for developing commercially successful products for a global network of 29 countries (franchise and corporate-
owned) and 429 schools.
Pioneered multiple changes, including establishing digital product development processes, implementing
Agile development, and instilling communication best practices:
o Increased revenues 10% and boosted productivity approximately 20%; reduced costs 15% by
maximizing synergies and reuse, and building for multiple uses.
Led major initiative to redevelop and re-launch a core product in China; met tight 18-month deadline and
delivered product $300K under budget:
o Grew from 8 to 56 teams; developed 14 major delivery tools, 40 hours of high-quality video content,
6,000+ learning objects, and all go-to-market plans.
o The new product is expected to generate an additional $18M a year in China alone, and $7.5M
in royalties from the global franchise network.
Built efficacy into the entire design, development and go-to market process, creating an approach that was
recognized as a success story throughout the entire company and resulted in receipt of an EUX Media
award for Best Digital Education Series Impact.
Established governance through steering committees, product councils, and change control; ran company’s
first fully transparent program, sharing all presentations, demonstrations, reports, and discussions online.
Executive Director, Global Product & Systems Development, 2011 to 2013
Led 20+ global teams through 9 direct reports. Supported the creation of products and services for 460+ private
language schools in over 28 countries. Managed full product development lifecycle including market research,
stakeholder analysis, portfolio prioritization, product roadmaps, requirements, design, development, verification,
pilot, global rollout, and feedback loops.
2. MICHELLE KATHRYN SHIRES, Page 2
PEARSON ENGLISH (Continued)
Drove innovation and 95% on-time delivery by employing traditional product development approaches,
Lean Startup (BLM) practices, Agile principles, and Waterfall processes.
Delivered the organization’s first successful global product update, creating systems, processes and
approaches that have resulted in 100% success for all subsequent updates
Played a key role in preparing the organization for sale by managing multiple priority projects to completion.
Pioneered new local project management approach to deliver on commitments despite extremely lean
staffing and limited resources.
Achieved the highest franchise and customer satisfaction ratings in company history by developing
reliable and scalable business platforms and products.
Increased Didactic Materials (DM) revenue by 13% and reduced operating costs by 35% transforming to
digital DM from traditional printed formats.
Senior Project Manager, 2007 to 2011
Managed multiple products, projects, and services through 3global project management offices and 60 team
members. Accountable for project scope, schedules, and budgets. Led design, development, and delivery of
2,500+ multimedia activities, 20 student manuals, and 220+ instructor-led class activities.
Transformed stalled redevelopment of the company’s core product, a project that was $2M over budget and
one year behind schedule:
o Rebuilt all project management processes, systems, schedules and scope definitions.
o Deployed product across 24 countries and over 350 schools in just 14 months (a company
record).
o Delivered hugely successful new product that has grown to service 200,000 global students and
generate revenues of up to $70M per year.
BALTIMORE COUNTY PUBLIC LIBRARY, Towson, Maryland 2001 to 2007
Assistant Director for Project Management, 2006 to 2007
Technology Support Coordinator, 2003 to 2006 | Planning & Evaluation Coordinator, 2001 to 2003
Earned multiple promotions before assuming newly created role. Led the transition to digital services within a
very traditional environment. Served as program manager for cross-functional projects across the organization
and managed team of 50 in planning and evaluation, IT, facilities management and facilities services. Also played
a key role in the development and execution of library policies & procedures.
Reorganized the IT department to support shift to digital services, to increase customer services, and to
reduce operating costs. Developed plans and strategies that secured additional funding.
Lead the design and development of the first Storyville - a children’s museum and interactive play area.
Led major redesign of library website in support of shift to digital services, and to integrate with new library
service provider
Built and led cross-functional group to drive digital innovation across the library system. Created 3-year
roadmap and self-checkout across all 17 libraries, with multiple other projects slated for future years.
EDUCATION & PROFESSIONAL DEVELOPMENT
MS, Information Systems Management, University of Maryland Baltimore County; Catonsville, MD (2004)
BA, Geography/Environmental Systems, University of Maryland Baltimore County; Catonsville MD (2001)