Video from TechSoup Connect Western Canada's "The Top Digital + Technology Trends for Nonprofits in 2022" Recorded January 12, 2022. Event: https://events.techsoup.org/e/m466a5/ The event was a fast-paced afternoon of Ignite-style mini-presentations on the trends, tools, and techniques nonprofits should use to create more impact. TRENDS Cryptocurrency trends to watch in 2022 with Jason Shim Quantifying Your Desired Outcomes from Investments in SaaS/Cloud with Kevin Christopher-George AI, Ethics, and Nonprofits with Kirk Schmidt The triple threat of cheap and cheerful market research with Darren Barefoot How to grow awareness by leveraging the audiences of others with Alison Knott Video marketing: easier, cheaper, more effective with David Phu How mobile and express payment options impact online giving with Salvatore Salpietro Building donor relationships in 2022 with Sara Hoshooley 2022 Trends in Tech with John Bromley Learning the latest trends in individual giving and donor stewardship with Shelina Dilgir Technology Helps's Top Tech Trends with Charles Buchanan Investing in Your Fundraising Skills with Rowena Veylan User Experience FTW with Jai Djwa

1. LATEST TRENDS IN INDIVIDUAL GIVING AND
DONOR STEWARDSHIP
TECHSOUP CONNECT - WESTERN CANADA
JAN. 12, 2022
PRESENTED BY SHELINA DILGIR, MA, CFRE
DIRECTOR OF DEVELOPMENT
NEIL SQUIRE SOCIETY

2. DONOR STEWARDSHIP:
BEST PRACTISES: Examples From the Field
 5–7-point donor touch point calendar
First things First:
 Get stakeholders on board (ED, Board, Relevant staff)
 Finalize and agree on stewardship methods (phone calling, virtual, in
person visit, tailored mail outs, emails.
 Segment donors- but not being too strict
 Find out how donors like to be communicated with is critical and
something we’ve tried to do with our donors- and capturing it in our CRM
system.
Examples:
 Virtual coffee/tea chats (include Dev and Program staff)
 One signature event to rally around: NSS example
 Virtual Tech and learn
 New donor welcome package
 V-Day, NYD, Mother’s Day, Father’s Day- Implemented strategically
 Volunteer opportunities

3. FUNDRAISING TRENDS:
 Leverage Technology:
 Mobile apps/donations/program updates
 Crypto Currency- your donors may ask you if this is
acceptable and Canadian charity law will need to be
updated to reflect this new form of payment.
 Monthly Giving
 Nothing new about this but if you have not focused
on this, time to get on it!
 Podcasts are the New Blogs
 Hybrid programming is here to STAY!