This document discusses automating business processes using SharePoint workflows. It begins with an overview of business process management and surveys of SharePoint users. It then provides tips for automating processes and introduces the "crawl, walk, run" approach to SharePoint workflows - starting with out-of-the-box workflows, then SharePoint Designer workflows, and finally custom .NET workflows. The document outlines the capabilities and lifecycle of workflows and compares workflow tools in SharePoint 2007 and 2010.