4. Who am I not?
I am not speaking in an capacity for Nu Skin.
This is all me and nothing but me.
5. Who am I?
• Director of Business Integration at Nu Skin.
• Former code-monkey.
• Have successfully installed Visual Studio, once.
• Fat bike racer.
• Not an author, blogger or frequent speaker.
• Former (and current?) opponent of SharePoint.
• Married, 4 children, 4.5 grandchildren.
• Really hoping Utah beats Arizona today!
• Talking about great stuff done by other people
7. What are we going to cover?
• No code! Lots of pretty pictures!
• The Nu Skin story
• 3 obvious things
• 4 not-so obvious, perhaps clever things
• 3 things we are still working on
• Q & A
8. Where else should you be?
• Eric Overfield - Practical Strategies for
SharePoint and Responsive Web Design
• Brent Tenney - inspiration hour (for new
site owners)
• Christian Buckley - Managing SharePoint
On Prem vs Online: Compare and
Contrast
• Keith Rimmington - My browser is my
IDE? Developing Enterprise applications
with AngularJS and SharePoint REST
services.
10. Obvious 1 - Know your strategy
• Big Bang!
• Organic Growth
11. Obvious 2 – Do It Right
• Information Architecture
• Make it work every where and always
• Make it fast
• All browsers, all the time
• Mobile (Responsive)
• Invest time & money!
Once all that is in place….
The only thing that mattes is
12. Obvious 3 – Make it sexy
• It can’t look like SharePoint!
• Intuitive
• Simple beats comprehensive
• Find your “Wow!”
• You are competing with FaceBook
15. Clever 3 – Use a lever, Archimedes
• You can’t use only your development
team
• SharePoint Community site & meeting
• Super Users
• Outsource / Apps
• Network! (Steal liberally!)
16. Clever 4 – Begin with the end in mind
• Governance!
• Build your brand!
• Support?
• Slow your flow
17. Still to do: Document Management
• OneDrive for Business isn’t DropBox
• SharePoint isn’t the same as a fully baked
CMS.
18. Still to do: Social
• Yammer? Discussion Board? Community?
• Information that decreases in value over
time
• People still prefer email…
19. Still to do: measurement
• Hard to justify additional spend without
proof the first investment worked!
P to Shining P == Pariah to Possible to Premium
- A journey that each team takes, one user at a time
SDL Innovate 2013 - Keynote: The Art of Enchantment with Guy Kawasaki
- My counter starts now, we have 10 slides before the last one, and only 20 total.
History of SharePoint / Portal at Nu Skin
Microsoft Office Shared Server -> SharePoint 2007 -> Wordpress -> 0SharePoint 2010 – Insite
SharePoint 2010 – Insider (Hired first full time developer) -> SharePoint 2013
Portal was big bang, everything else has been Organic
If you do Big Bang the support should be in place
Organic can be hard to sustain
Either way, launching your solution is only the beginnning
Information Architecture
People will only come to the portal to get something they want, but you don’t always have control over what goes there
Whistle blower / Stocks
What we should have
Weather / Traffic / Personal Documents
What other people have done
Time off / Payroll
Work every where
No VPN – must be available any where
Search has *got* to work – talk about broken search / people search
Fast means lightweight pages and optimized code, that takes time and work
We support IE, Firefox, Chrome and Safari for end users with some exceptions. Most don’t run into the exceptions.
We’ve had responsive from the launch of iNSider, every new app gets tested on phones
Content is hard, must be fresh, relevant and local. (Market rollout)
http://www.topsharepoint.com/
But SharePoint is ugly, we want it to look like that…..
Spend on design, but your users won’t always use it -> QMS SOP site
You can’t hide *all* the SharePoint so be prepared to deal with disappointment…..
Stolen from Susan Hanley
Search feedback leads to a chance to add to sponsored search and identifies missing content.
Feedback does much the same and also helps identify incorrect information
We don’t get a ton of either, but every report we get is responded to from the team, generally within 30 minutes or less.
Travel App – Charlie story
Mobile Phone Request process – huge time savings do to workflow. Huge cost savings because process was followed
Demo?
Super Users – David & his Distributor Support site / J.R. and his training stuff
Security – called to complain the site was gone during weekend roll, we didn’t know they were that involved
Outsource – Microsoft’s numbers say $6 to $9 spent “customizing” for every $1 spent on licensing. I say that SharePoint comes out of the box about %70 finished leaving the other %30 up to you.
Remember that SharePoint is an Application Development Platform and not a finished product.
3rd party apps frequently get right what Microsoft fumbles
Governance!
User generated sites should be deleted automatically
Security settings – what is sensitive information?
Build your brand!
Support?
Build your brand!
Slow your flow
Build your brand – elevator ads / bathroom doors? / system wide email
Essentials email retirement not well received, still!
We have lots of sites setup as document libraries, but no real overriding “umbrella.”
No Records Information Manager
No “Defensible Deletion” policy / Document retention schedule
Most users still use local storage or file shares (or DropBox)
Nationwide Insurance famously makes Yammer work – we haven’t figured it out yet
Social doesn’t seem to be baked yet, other than Yammer and its hard to differentiate Yammer and Lync in a lot of ways.
Discussion Boards very weak