Scaling the Culture discusses how Netflix establishes and improves its company culture. The document outlines defining cultural values through core pillars that are continuously communicated. It emphasizes improving culture, not just maintaining it, by having top performers push each other to higher standards in a virtuous cycle. Key attributes for cultural fit include intellectual curiosity, judgment, and impact. The document also advocates for integrating work and life instead of balancing them by leveraging technology to reduce stress.

1. Scaling the Culture
creating an environment of continuous improvement
mike d. kail
Netflix :: VP of IT Operations
@mdkail

2. Defining Cultural Values
“the desirable or preferred way of acting that is sustained or improved
over time and governs actions and decisions”
● establish core cultural pillars
● communicate and set context
● continue to communicate

3. Improving versus Maintaining
● Goal should be to improve, not
maintain, the culture
● A+ Players push each other to
get better → Virtuous Cycle
● Requires diligent focus and
communication

4. Key Attributes of Cultural Fit
intellectual curiosity judgement impact

5. Work/Life Balance (Integration)
● balance is unrealistic; too many
inputs
● integration is much more
achievable and reduces stress
● cloud + mobility enables
integration

6. The Result