SlideShare a Scribd company logo
1 of 5
Shanta Reneé Dockery
•2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com
PROFESSIONAL OBJECTIVE
To secure a position with a dynamic company where I can utilize my experience, education, and willingness to work hard in order
to better others, the company and myself. Exceptionally well organized and project oriented with track record that demonstrates
self-motivation, creativity, professionalism, and initiative to achieve both personal and corporate objectives.
AREAS OF EXPERIENCE
 Property management
 Coordinate build out and construction throughout the various company assets.
 Budget generation and tracking for facilities management.
 Oversees monthly, quarterly, and annual inspections with city and state government officials (i.e, City of Houston Permits
and Inspections Department and The City of Houston Water Department).
 Collaborates with the City of Houston Fire Department to organize Fire Warden training and certification of commercial
buildings (high-rise and standard). Communicates with The City of Houston Fire Marshall to update fire warden manual
for building/tenants.
 Confers with city inspectors to ensure buildings are within proper regulations and all building permits are current, within
code, and posted in proper areas of the facility.
 Consults with tax assessors and regulators to ensure all taxes are processed according to Federal, State and City guidelines.
PROFESSIONAL EXPERIENCE
9/2014 – 2/2016 Hilcorp Energy Company Houston, TX
Facilities Project Coordinator
 Facilities Management
 Maintain the integrity of over 13 field offices in various states
 Negotiate, monitor, and renew vendor contracts
 Oversee maintenance and renovations to properties
 Coordinate moves from one property to another
 Maintain parking garage, space assignment, card distribution and cancelation
 Construction Management
 Oversee from start to finish the construction to varies field offices
 Negotiate and bid on pricing and scope of work with vendors
 Schedule work and make ensure completion within a timely manner
 Coordinate billing with accounting
 Verify quality of work and maintain future upkeep
 Lease Management
 Track all company property assets and rental properties; office space and corporate housing
 Work with Legal to create or generate new leases and contracts for rental properties
 Work with landlord or property management to renew, terminate, or renegotiate new contracts and leases
 Coordinate with accounting to make sure all payments were correct and on time
 Acquisitions
 Oversaw the transition of making properties from previous owner to Hilcorp
 Transferred vendor services
 Decommissioned un needed properties, terminated lease and released to owner
 Made new properties “Hilcorp” ready
 Properties acquired but not utilized, I found a tenant and worked with Legal to generate contracts and leases
Shanta Reneé Dockery
•2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com
 Oversaw set up of new security systems incorporating monitoring, software setup, and hardware install
 Project Management
 Event Planner – scheduled companywide monthly meeting for 300 people plus. Reserved and orchestrated
meeting space set up and organized catering and its set up for after the event
 Coordinated annual holiday event transportation
 Assisted with the planning and construction and set up of the new 23 story Class A, LEED certified, high rise
corporate office building currently being built with move in set for late March
 Oversaw clean-up and decommissioning of current space to prepare for move into the new corporate facility
 Developed Floor Warden program for new high rise facility
 Fleet Management
 Maintained over 1,000 units of fleet including pool vehicles, trucks for foremen and field hands, helicopters,
hover crafts, boats, barges, tractors, trailers, and mobile home units in the lower 48 and Alaska
 Worked with third party fleet management company to ensure maintenance on vehicles
 Ordered new vehicles and either sold via company silent auctions or salvaged older units
 Maintained registrations, inspections, and fuel cards for each unit
 Worked with risk for insurance and reported accidents
 Title transfers and management
 Maintained driver information and mileage
8/2010 – 9/2014 Friedkin Business Services, Gulf State Toyota Houston, TX
Facilities & Safety Planner - 2013 Local TOBY winner
 Project / Construction Management
 Facilitates build out of the building. Coordinates construction, power & data.
 Works with business units and executive staffing to restructure work areas.
 Organizes new work space builds and associate moves.
 Plans and coordinates supportive services of the organization, such as special projects and event planning.
 Orchestrates tasks and delegates responsibilities to project team members
 Budget - AP/AR
 Budget generation and monthly financial trending of supply cost against budget.
 Tracks ongoing projects and invoices
 PO requisition
 Safety
 Oversees the emergency and natural disaster preparation.
 Maintains up to date records and training of First Aid, CPR, High Rise certifications, defibrillators, and Floor
Wardens.
 Facilitate weekly safety meeting and trainings and semi-annual fire alarm testing and drills.
 Ensure all life safety, internal air, and building management task are completed.
 Administrative
 Recordkeeping: Maintains all permits required by the city, state and federal government; monitor and track
insurance for the building; monitor and track vendors/tenants access cards (authorize, activate/deactivate);
orders and maintains inventory of office and janitorial supplies. Manage vendor contracts.
Shanta Reneé Dockery
•2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com
3/2010 – 8/2010 Moody Rambin Int. Houston, TX
Assistant Property Manager/Administrative Assistant
 Customer Service/Tenant/Vendor Relations
 Presents vacant properties to prospective tenants.
 Manage new tenant move ins.
 Manages all work orders – dispatch & follow up; create security requests.
 Prepares security and maintenance reports for management.
 Coordinate construction projects.
 Schedule and track building repairs
 Manage annual service contract generation with vendors. Track insurance.
 Administration
 Plan and coordinate supportive services of the organization, such as special projects.
 Oversees the emergency and natural disaster preparation.
 Recordkeeping: Maintains all permits required by the city, state and federal government; monitor and track
insurance for the building; monitor and track vendors/tenants access cards (authorize, activate/deactivate);
orders and maintains inventory of office and kitchen supplies, and oversees the reception area.
 Performs day-to-day duties in relation to buildings and premises operations.
 Uses best business practice to improve efficiency, by reducing operating costs while increasing productivity.
 Ensures that the organization has the most suitable working environment for its employees and their
activities.
 Oversees building access for vendors and tenants.
 Oversees facilities planning and maintenance and custodial operations.
 Accounting
 Accounts Payable: Track and code invoices using Yardi, MRI, CTI, Avid.
 Accounts Receivable: Processes tenant billing, follow-up on delinquent payments and collections.
 Assists with developing annual budget.
 Prepares the monthly financial reporting.
2/2008- 2/2010 Grubb & Ellis Management Services Houston, TX
Property Management Administrative Assistant
 Maintain daily property management operations of approximately 800,000 sq. ft of commercial property management
 Oversaw visitor, vendor, and tenant relations
 Generated monthly variance and executive financial reports
 Coordinated new tenant build-outs and construction projects
 Organized tenant appreciation events (i.e., summer social, Christmas social)
 Collaborated with leasing and accounting departments to make sure tenant billing, abstracts, and escalations are correct on
a monthly basis
 Tracked and maintain building permitting schedule
 Advanced administrative duties – generated correspondence using Microsoft Office advanced level
Shanta Reneé Dockery
•2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com
 Maintained meeting, event and maintenance calendar
EDUCATION
Project Management Institute, PMI Atlanta, GA
Certified Project Manager Certification (CPM)
Texas Woman’s University Houston, TX
Major : Business Administration – Project Management / Marketing
Degree : Masters
Kaplan University Houston, TX
Texas Real Estate License #0595140
University of Phoenix Houston, TX
Major : Business Management
Degree : Bachelors
Continued Education Houston, TX
 Best Practices in Facilities Management – 12hr
 Managing Projects workshop – 14hr
 Auto Cad – 15hr
ORGANIZATIONS
2008 - Present (annually) Houston Building Owners & Managers Association
 Young Professional Committee Member
 Community Events
 Educational Seminars
 Self Building & Improvement Programs
 Industry Networking Outings
STRENGTHS/ SKILLS
 Notary  Accounting Systems: Avid/Yardi/CTI/MRI
 Work Order Systems: Fiducia Net/ Ross
 Word, Excel, Power Point, MS Project
 Ambitious/Goal Oriented
 Organizing / Prioritizing
 Quick and eager learner
 Problem solving skills
 Capacity to work well with people at various
levels in the organization
 Excellent written and verbal communication
 Auto Cad
Dockery - Facilities-Property Management v2

More Related Content

Viewers also liked

Viewers also liked (9)

Planeacion del proyecto 3 a
Planeacion del proyecto 3 aPlaneacion del proyecto 3 a
Planeacion del proyecto 3 a
 
Ficha e
Ficha eFicha e
Ficha e
 
Maria żaak cv new curs
Maria żaak cv new cursMaria żaak cv new curs
Maria żaak cv new curs
 
Practico de Latex
Practico de LatexPractico de Latex
Practico de Latex
 
DBACaseStudyAtchisonSteel
DBACaseStudyAtchisonSteelDBACaseStudyAtchisonSteel
DBACaseStudyAtchisonSteel
 
Marketing management-IIML
Marketing management-IIMLMarketing management-IIML
Marketing management-IIML
 
Questor_Vol3_No12-reduced
Questor_Vol3_No12-reducedQuestor_Vol3_No12-reduced
Questor_Vol3_No12-reduced
 
(PORTFOLIO) Jovienna Putri Widjaja
(PORTFOLIO) Jovienna Putri Widjaja(PORTFOLIO) Jovienna Putri Widjaja
(PORTFOLIO) Jovienna Putri Widjaja
 
National Bank - Site Tour
National Bank - Site TourNational Bank - Site Tour
National Bank - Site Tour
 

Similar to Dockery - Facilities-Property Management v2

KENNYA THORNBURG CRAFT CURRENT RESUME_12132016
KENNYA THORNBURG CRAFT CURRENT RESUME_12132016KENNYA THORNBURG CRAFT CURRENT RESUME_12132016
KENNYA THORNBURG CRAFT CURRENT RESUME_12132016K Craft
 
Shannon Rice - Resume - 11242014
Shannon Rice - Resume - 11242014Shannon Rice - Resume - 11242014
Shannon Rice - Resume - 11242014Shannon Rice
 
Samantha Morgan - Professional Resume 2015 - FINAL
Samantha Morgan - Professional Resume 2015 - FINALSamantha Morgan - Professional Resume 2015 - FINAL
Samantha Morgan - Professional Resume 2015 - FINALSamantha Morgan
 
Catherine Hunter Resume 2017
Catherine Hunter Resume 2017Catherine Hunter Resume 2017
Catherine Hunter Resume 2017Katie Hunter
 
Resume Diana%7 B2%5 D[1]
Resume Diana%7 B2%5 D[1]Resume Diana%7 B2%5 D[1]
Resume Diana%7 B2%5 D[1]Diana Powell
 
DAWN LANGFIELD RESUME 2016
DAWN LANGFIELD RESUME 2016DAWN LANGFIELD RESUME 2016
DAWN LANGFIELD RESUME 2016Dawn Langfield
 
Julie Thornley Resume 2016
Julie Thornley Resume 2016Julie Thornley Resume 2016
Julie Thornley Resume 2016Julie Thornley
 
Resume 050416
Resume 050416Resume 050416
Resume 050416John Pak
 
Dawn M Robinson - Resume
Dawn M  Robinson - ResumeDawn M  Robinson - Resume
Dawn M Robinson - ResumeDawn Robinson
 
Raquel Montero_ADMIN[2]
Raquel Montero_ADMIN[2]Raquel Montero_ADMIN[2]
Raquel Montero_ADMIN[2]Raquel Montero
 
JoeRastatterResume 02.01.16 CP Mgr UPDATED
JoeRastatterResume 02.01.16 CP Mgr UPDATEDJoeRastatterResume 02.01.16 CP Mgr UPDATED
JoeRastatterResume 02.01.16 CP Mgr UPDATEDJoe Rastatter
 

Similar to Dockery - Facilities-Property Management v2 (20)

KENNYA THORNBURG CRAFT CURRENT RESUME_12132016
KENNYA THORNBURG CRAFT CURRENT RESUME_12132016KENNYA THORNBURG CRAFT CURRENT RESUME_12132016
KENNYA THORNBURG CRAFT CURRENT RESUME_12132016
 
LeAnn Smith
LeAnn SmithLeAnn Smith
LeAnn Smith
 
Shannon Rice - Resume - 11242014
Shannon Rice - Resume - 11242014Shannon Rice - Resume - 11242014
Shannon Rice - Resume - 11242014
 
Samantha Morgan - Professional Resume 2015 - FINAL
Samantha Morgan - Professional Resume 2015 - FINALSamantha Morgan - Professional Resume 2015 - FINAL
Samantha Morgan - Professional Resume 2015 - FINAL
 
Catherine Hunter Resume 2017
Catherine Hunter Resume 2017Catherine Hunter Resume 2017
Catherine Hunter Resume 2017
 
Resume Diana%7 B2%5 D[1]
Resume Diana%7 B2%5 D[1]Resume Diana%7 B2%5 D[1]
Resume Diana%7 B2%5 D[1]
 
DAWN LANGFIELD RESUME 2016
DAWN LANGFIELD RESUME 2016DAWN LANGFIELD RESUME 2016
DAWN LANGFIELD RESUME 2016
 
resume 12-30-2015
resume 12-30-2015resume 12-30-2015
resume 12-30-2015
 
HGraham_resume_M
HGraham_resume_MHGraham_resume_M
HGraham_resume_M
 
Johnnie Peck Resume
Johnnie Peck ResumeJohnnie Peck Resume
Johnnie Peck Resume
 
Resume a x-2
Resume a x-2Resume a x-2
Resume a x-2
 
9-11-2016 EAG
9-11-2016 EAG9-11-2016 EAG
9-11-2016 EAG
 
Julie Thornley Resume 2016
Julie Thornley Resume 2016Julie Thornley Resume 2016
Julie Thornley Resume 2016
 
M acosta resume admin
M acosta resume adminM acosta resume admin
M acosta resume admin
 
PHuntR
PHuntRPHuntR
PHuntR
 
Resume 050416
Resume 050416Resume 050416
Resume 050416
 
Resume 1 (1)
Resume 1 (1)Resume 1 (1)
Resume 1 (1)
 
Dawn M Robinson - Resume
Dawn M  Robinson - ResumeDawn M  Robinson - Resume
Dawn M Robinson - Resume
 
Raquel Montero_ADMIN[2]
Raquel Montero_ADMIN[2]Raquel Montero_ADMIN[2]
Raquel Montero_ADMIN[2]
 
JoeRastatterResume 02.01.16 CP Mgr UPDATED
JoeRastatterResume 02.01.16 CP Mgr UPDATEDJoeRastatterResume 02.01.16 CP Mgr UPDATED
JoeRastatterResume 02.01.16 CP Mgr UPDATED
 

Dockery - Facilities-Property Management v2

  • 1. Shanta Reneé Dockery •2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com PROFESSIONAL OBJECTIVE To secure a position with a dynamic company where I can utilize my experience, education, and willingness to work hard in order to better others, the company and myself. Exceptionally well organized and project oriented with track record that demonstrates self-motivation, creativity, professionalism, and initiative to achieve both personal and corporate objectives. AREAS OF EXPERIENCE  Property management  Coordinate build out and construction throughout the various company assets.  Budget generation and tracking for facilities management.  Oversees monthly, quarterly, and annual inspections with city and state government officials (i.e, City of Houston Permits and Inspections Department and The City of Houston Water Department).  Collaborates with the City of Houston Fire Department to organize Fire Warden training and certification of commercial buildings (high-rise and standard). Communicates with The City of Houston Fire Marshall to update fire warden manual for building/tenants.  Confers with city inspectors to ensure buildings are within proper regulations and all building permits are current, within code, and posted in proper areas of the facility.  Consults with tax assessors and regulators to ensure all taxes are processed according to Federal, State and City guidelines. PROFESSIONAL EXPERIENCE 9/2014 – 2/2016 Hilcorp Energy Company Houston, TX Facilities Project Coordinator  Facilities Management  Maintain the integrity of over 13 field offices in various states  Negotiate, monitor, and renew vendor contracts  Oversee maintenance and renovations to properties  Coordinate moves from one property to another  Maintain parking garage, space assignment, card distribution and cancelation  Construction Management  Oversee from start to finish the construction to varies field offices  Negotiate and bid on pricing and scope of work with vendors  Schedule work and make ensure completion within a timely manner  Coordinate billing with accounting  Verify quality of work and maintain future upkeep  Lease Management  Track all company property assets and rental properties; office space and corporate housing  Work with Legal to create or generate new leases and contracts for rental properties  Work with landlord or property management to renew, terminate, or renegotiate new contracts and leases  Coordinate with accounting to make sure all payments were correct and on time  Acquisitions  Oversaw the transition of making properties from previous owner to Hilcorp  Transferred vendor services  Decommissioned un needed properties, terminated lease and released to owner  Made new properties “Hilcorp” ready  Properties acquired but not utilized, I found a tenant and worked with Legal to generate contracts and leases
  • 2. Shanta Reneé Dockery •2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com  Oversaw set up of new security systems incorporating monitoring, software setup, and hardware install  Project Management  Event Planner – scheduled companywide monthly meeting for 300 people plus. Reserved and orchestrated meeting space set up and organized catering and its set up for after the event  Coordinated annual holiday event transportation  Assisted with the planning and construction and set up of the new 23 story Class A, LEED certified, high rise corporate office building currently being built with move in set for late March  Oversaw clean-up and decommissioning of current space to prepare for move into the new corporate facility  Developed Floor Warden program for new high rise facility  Fleet Management  Maintained over 1,000 units of fleet including pool vehicles, trucks for foremen and field hands, helicopters, hover crafts, boats, barges, tractors, trailers, and mobile home units in the lower 48 and Alaska  Worked with third party fleet management company to ensure maintenance on vehicles  Ordered new vehicles and either sold via company silent auctions or salvaged older units  Maintained registrations, inspections, and fuel cards for each unit  Worked with risk for insurance and reported accidents  Title transfers and management  Maintained driver information and mileage 8/2010 – 9/2014 Friedkin Business Services, Gulf State Toyota Houston, TX Facilities & Safety Planner - 2013 Local TOBY winner  Project / Construction Management  Facilitates build out of the building. Coordinates construction, power & data.  Works with business units and executive staffing to restructure work areas.  Organizes new work space builds and associate moves.  Plans and coordinates supportive services of the organization, such as special projects and event planning.  Orchestrates tasks and delegates responsibilities to project team members  Budget - AP/AR  Budget generation and monthly financial trending of supply cost against budget.  Tracks ongoing projects and invoices  PO requisition  Safety  Oversees the emergency and natural disaster preparation.  Maintains up to date records and training of First Aid, CPR, High Rise certifications, defibrillators, and Floor Wardens.  Facilitate weekly safety meeting and trainings and semi-annual fire alarm testing and drills.  Ensure all life safety, internal air, and building management task are completed.  Administrative  Recordkeeping: Maintains all permits required by the city, state and federal government; monitor and track insurance for the building; monitor and track vendors/tenants access cards (authorize, activate/deactivate); orders and maintains inventory of office and janitorial supplies. Manage vendor contracts.
  • 3. Shanta Reneé Dockery •2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com 3/2010 – 8/2010 Moody Rambin Int. Houston, TX Assistant Property Manager/Administrative Assistant  Customer Service/Tenant/Vendor Relations  Presents vacant properties to prospective tenants.  Manage new tenant move ins.  Manages all work orders – dispatch & follow up; create security requests.  Prepares security and maintenance reports for management.  Coordinate construction projects.  Schedule and track building repairs  Manage annual service contract generation with vendors. Track insurance.  Administration  Plan and coordinate supportive services of the organization, such as special projects.  Oversees the emergency and natural disaster preparation.  Recordkeeping: Maintains all permits required by the city, state and federal government; monitor and track insurance for the building; monitor and track vendors/tenants access cards (authorize, activate/deactivate); orders and maintains inventory of office and kitchen supplies, and oversees the reception area.  Performs day-to-day duties in relation to buildings and premises operations.  Uses best business practice to improve efficiency, by reducing operating costs while increasing productivity.  Ensures that the organization has the most suitable working environment for its employees and their activities.  Oversees building access for vendors and tenants.  Oversees facilities planning and maintenance and custodial operations.  Accounting  Accounts Payable: Track and code invoices using Yardi, MRI, CTI, Avid.  Accounts Receivable: Processes tenant billing, follow-up on delinquent payments and collections.  Assists with developing annual budget.  Prepares the monthly financial reporting. 2/2008- 2/2010 Grubb & Ellis Management Services Houston, TX Property Management Administrative Assistant  Maintain daily property management operations of approximately 800,000 sq. ft of commercial property management  Oversaw visitor, vendor, and tenant relations  Generated monthly variance and executive financial reports  Coordinated new tenant build-outs and construction projects  Organized tenant appreciation events (i.e., summer social, Christmas social)  Collaborated with leasing and accounting departments to make sure tenant billing, abstracts, and escalations are correct on a monthly basis  Tracked and maintain building permitting schedule  Advanced administrative duties – generated correspondence using Microsoft Office advanced level
  • 4. Shanta Reneé Dockery •2414 Broken Elm Drive • Richmond, TX. 77406 • Cell: (281) 773-7956 • e-mail: shantafrncs@yahoo.com  Maintained meeting, event and maintenance calendar EDUCATION Project Management Institute, PMI Atlanta, GA Certified Project Manager Certification (CPM) Texas Woman’s University Houston, TX Major : Business Administration – Project Management / Marketing Degree : Masters Kaplan University Houston, TX Texas Real Estate License #0595140 University of Phoenix Houston, TX Major : Business Management Degree : Bachelors Continued Education Houston, TX  Best Practices in Facilities Management – 12hr  Managing Projects workshop – 14hr  Auto Cad – 15hr ORGANIZATIONS 2008 - Present (annually) Houston Building Owners & Managers Association  Young Professional Committee Member  Community Events  Educational Seminars  Self Building & Improvement Programs  Industry Networking Outings STRENGTHS/ SKILLS  Notary  Accounting Systems: Avid/Yardi/CTI/MRI  Work Order Systems: Fiducia Net/ Ross  Word, Excel, Power Point, MS Project  Ambitious/Goal Oriented  Organizing / Prioritizing  Quick and eager learner  Problem solving skills  Capacity to work well with people at various levels in the organization  Excellent written and verbal communication  Auto Cad