1. Asabi L. Hayes
773/609-3206
(Relocating to California in Spring/Summer 2016)
asabilhayes@gmail.com
Experience
8/2013 to Present Universal Family Connection Chicago, IL
Employment & Training Case Manager
Plan, coordinate, and, supervise the activities of 30+ individualsenrolled inWork First Program(Illinois Welfare-To-Work)
Achieve over 100% of State of Illinois’ goalfor contract deliverables
Motivate clients to fulfillthe terms of their workrequirements andto developandreinforce solidworkethics to achieve realistic occupational goals
Accuratelymaintainparticipant records, data entryandcase note activities before due date in state computer system
Change mindset ofmajorityof clients
Provide counseling to assesshowto overcome client barriers to improve responsiveness and compliance
5/2013 to Present Universal Family Connection Chicago, IL
Youth Working for Success Program Coordinator
Maintainedthe program (since the pilot phase)so that it became the most successful youthprogram in the historyof the Cityof Chicago
Manage operating budget for a 2-year, $2,000,000 grant from Universityof ChicagoCrime Lab
Adapted curriculum to ensure the successinpilot phase, resulting inthe contract being renewedtwice andextendedthrough2017
Helped Civic LeadershipFoundation withoutreach onfundraising
Trainedandmentored over 500 new youthcommunityleaders
Plan andimplement relevant communityoutreachactivities
Supervise, mentor, andmonitor youth and mentors
Conductedandwrote curriculumfor youthjobreadiness training
Monitor youthemployment timesheets andsubmit and approve youth employment timesheets to the payroll department
Serve as a substitute Mentor, as required
10/2011 to Present Men of Distinction Moving Chicago, IL
Owner/Dispatcher
Started a companyprovidinglabor for people that are moving andneedassistance
Dispatchon-call staff, schedule appointments, callclients to confirmappointments
Follow-up withclients to ensure exceptional customer service andmaintaining anexcellent rating withMovingHelper.com
Issue payment to employees ina timelyfashion
Enter A/Pand A/R in database
6/2009 to 10/2010 Villa Capital Partners Chicago, IL
Assistant Property Manager (10/09-10/10) and Leasing Consultant (6/09-10/09)
Preparedbudgets
Showedapartments to potentialtenants, achieving a 75% closing rate
Demanded and collected 93% of overdue rent payments onthe rent roll
Negotiated terms and contracts withtenants
Assistedthe managers withpropertyinspections
Ran credit or backgroundchecks ontenants and prospective tenants andreportedthe results to the apartment manager
Kept financialrecords of the buildingand tenants
Reported anytenant complaints andapartment maintenance problems to the manager or the maintenance crew
Managed all REO propertiesreceivingrent payments, scheduling maintenance and assisting withturnover of properties to newowners
Entered all data innew Yardi systemthen trained employeesandowners on the system
6/2008 to 6/2009 R. L. Borcherding, Nob Hill Apartments Madison, WI
Leasing Consultant
Leased apartments to new tenants witha 90% closing rate
Receivedrent payments
Solvedanyissuescurrent residents had
Created newforms, updatedoldforms, andcreated more efficient processes for the maintenance department
Maintainedthe highest level of professionalismand representedpositive image ofthe organization

2. 6/2006 to 2/2008 Hoffmann Management& Nimrod Realty Group Madison, WI
Property Manager (9/07-2/08), Regional Property Manager (8/06-9/07), Leasing Consultant (6/06-8/06)
(NOTE: I workedfor Hoffman Management until the propertieswere sold September 27, 2007 to Nimrod RealtyGroup)
Managed four residentialproperties with638 total units withHoffmann Management
Managedtwo residential propertieswith 256 total units withNimrodRealty
Supervisedleasing andmaintenance staff
Maintainedpositive relationships with government officials andvendors for contract
Ensured residents remainedsatisfiedwith the service provided bymanagement
Increasedemployee productivityandmorale throughregular team andindividual meetings
Implementedmarketingstrategies and promotional events
Collected over 100% of rent rolleachmonth (including delinquencies)
Ensured bankdeposits were conducteddaily
Managedthe budget createdbyupper management and kept capital expenditures to a minimum during transitionof ownership
Changed the infrastructure of the companybecause of negative perceptions of the properties bycommunityofficials byestablishing positive
relationships withpolice officials, buildinginspectors, alderpersons, andcommunityorganizers
Made recommendations for capital improvements
Trainedandmotivatedsevenmaintenance technicians, a leasing professional, andanassistant propertymanager
Successfullyrepresentedthe companyincourt for evictionproceedings without legal counsel
Created newrules andregulations for the four apartment communitiesI managed, which improvedresident satisfaction
Developeda financial reportingsystemto effectivelyprovide updates oncollections, vacancies, and renewals at each property
11/2003 to 6/2006 Wisconsin Management Company Madison, WI
Property Manager (6/05-6/06), Assistant Property Manager (11/03-6/05)
Supervisedleasing andmaintenance staff
Ensured all financialreports were submittedin a timelyfashion
Kept occupancyrates at least 100% over ¾ of the time I was manager
Maintaining positive relationships with government officials andvendors for contracts
Worked withother teams to support themduringlease-up ofnew developments
Submitted Section42 (LITHC) applications for compliance review
AssistedwithREAC inspections
Regularlyreceived and depositedall rent deposits inthe bank
Met with owners and residents to make sure their needs were being met
Preparedandsubmitted profit and loss statements to the Regional Manager
Collected over 95% of income on time eachmonth
Maintainedup-to-date knowledge on market andcompetitive properties
Successfullymanageda project with Section42 (LITHC), Site-BasedSection 8, Housing Choice Vouchers, Market Rate units, HOA, andCondo
Association
Remainedknowledgeable of Fair Housing Laws and housing industrytrends through training and continuing education
Skills
Public Speaking Seminar Facilitation PolicyImplementation
Case Management Strategic Planning HumanResources
Staff Supervision Project Management Financial Analysis
Staff Training Financial Reporting Contract Negotiation
Employee Motivation Vendor Coordination Conflict Resolution Creation ofNewPolicies & Procedures
Document Creation Contract Negotiation CompanyRepresentationfor Legal Issues
CommunityLiaison Rent Collection IssuingEmployee Discipline
Bank Deposits Property Sales Customer Service
Computer Skills
MS Office (Word, Excel, PowerPoint, Access, Project)
Yardi Genesis & Yardi Voyager (PropertyManagement Software)
Education
Roosevelt University Bachelor of Professional Studies, Organizational Leadership(December 2012)
MadisonArea Technical College Associate inAppliedArts & Sciences, SupervisoryManagement Program(May 2009)
Certificates: SupervisoryManagement Program (December 2008), Project Management
(May2009)
Fred Pryor Seminars Certificates: Supervising for First-Time Supervisors;Handling Multiple Priorities
Southwest WisconsinApartment Fair HousingSeminars;ImprovingLandlord/Tenant Relations;PropertyManagement 101 & 102
Association