Kandavel Shankar Lingam is a senior infrastructure support specialist with over 12 years of experience managing Windows servers and Active Directory environments. He is currently deployed at UOB Bank, where he led an Active Directory migration from Windows 2003 to Windows 2012. Previously, he administered Exchange servers and virtualized environments. He has expertise in technologies including Active Directory, Exchange, VMware, backups, and Windows server administration. He has a bachelor's degree in computer applications and several Microsoft certifications.

1. Kandavel Shankar Lingam
Blockno 331, Jurong East Ave 1,
#03-1724, Singapore 600331
Hand Phone:+65 87377785
Email:Shankarkandavel@gmail.com
Skype ID:Kandavel.shankar
Primary Skills
 Active Directory migrationfromWindows2003 to Windows2012
 Hands-onknowledge andexperience onExchange 2010/2007/2003 and Windows 2000,
2003,2008,2012 server– DomainControllerand WindowsServerAdministration.
 Managing Backup, VMware (virtualization), NAS,DHCP, DNS,WINS,ServerHardeningDatacenter
Migrationand ManagingGroup Policy.
 Managing teamand followingITILprocessinall categoryof task relatedtoIT.
Professional Experience /Skills:
Total 12 Years of Experience.
Currently working for ITCAN PTE LIMITED and deputed at UOB Bank as a Senior Infrastructure support
Specialist and handling Active Directory Migration from Windows 2003 to Windows 2012
2.5 yearsworkedforNATURON HEALTHCARE LTD as a SeniorSystemAdministratorand handlingExchange
Server2010, Windows2012 DomainControllers, andVMware (virtualization) .AndManagingBreakdown&
Server Crash issue for HP, IBM, DELL Intel Platform and all generations Servers operating system from
windows 2000 onwards. Managing SLA’s, IT Asset management, Patch management, Resolve issues in
compliance to ITIL.
2.2 years worked for BRINKS ARYA INDIA (P) LTD as Deputy Manager–IT Infrastructure handling complete
IT infrastructure of 60 Branches in Brinks, Handling Exchange 2007 Server, and Windows Hyper-V
(virtualization), Handling Server Operating system like Win2008, Win2008 R2, and Win2003.
3 yearsworked forAlliedDigital ServicesLtd and deputedat Tata Power CompanyLtd as Exchange
AdministratorprovidingsupportonExchange 2007 Server,Win2003-DC, Win2008 and Servers
2.2 yearsworkedforBELTRONIC CONSULTANTand was deputedatICICIBANK Ltd (DATA CENTER) as
SystemAdministratorprovidingsupporttoWin2000/ Win2003 – DomainControllers&Exchange 2000
Server.
1.3 years experience as a Systems Engineer for Magno Systems and Specialized in HP and other desktop
machine.
Educational Qualification
 Bachelorof ComputerApplications(MADURAIKAMARAJUNIVERSITY)
Professional Qualification
SuccessfullyCompleted MicrosoftCertifiedProfessional (Win2003Track)
 PlanningandMaintainingaMicrosoft® WindowsServer2003 NetworkInfrastructure (70-293).

2.  Installing,Configuring,andAdministeringMicrosoft® Windows®XPProfessional (70-270).
 ImplementingandManagingMicrosoft® Exchange Server2003 (70-284).
 Planning,Implementing,andMaintainingaMicrosoftWindowsServer2003 Active Directory
Infrastructure (70-294).
 JETKINGCertifiedHardware &NetworkProfessional (JCHNP).
OperatingSystems
 Windows2000 Server,Windows2003 Server,Windows Server2008, Windows Server2012
 Windows98, Windows2000 Professional, WindowsXP,WindowsVistaandWindow 7.
Technical Experience Summary
 Sound Knowledge on Windows Server 2012.
 Sound knowledge on Exchange 2010 and 2007 and able to troubleshoot almost all sort of issue.
 Expertise in Creating, configuring and administration of Users, Groups, Network Printers
 Experience of implementation of System Policies, Security Policies in Windows 2003.
 Successfully Demoted Primary DC and Configured New Primary DC in Tata Power Company.
 Installing,configuring,Troubleshootingandmanagement of VMware ESXi 5 and vCenterServer5
 Planning Installation and First Level support on Microsoft ISA 2004 & 2006.
 Experience of Server Hardening, Applying Hot Fixes.
 Worked extensively on Desktop/Server Environment.
 MigratedExchange 2000 to Exchange 2007
 Implemented HUB,CAS,Mailbox Role
 Able toanalyze problemsandresolvethemproactively.
Non Technical Attributes
 Self-motivated and able to work independently.
 Able to work under varied circumstances.
 Capable of working in a team or as an individual
 Capable of adapting new skills and willingness to learn.
 Ability to take own initiative.
 Resolve issues in compliance to ITIL
 Able to meet deadlines and think ahead so the necessary steps are taken
EmploymentHistory
Client:UnitedOverseasBank Limited
Employer: ITCAN PTE LIMITED (Aug 2015 – Till Date)
Role: SeniorInfrastructure support Specialist
Responsibility
 Support of a global Active directory infrastructure, Installation, Configuration, Administration,
Maintenance and Troubleshoot
 HandlingActive DirectoryMigration withmore than20,000 objectfromWindows2003 to Windows
2012 in global Active directory
 Standalone DNS Server Migration from Windows 2003 to Windows 2012
 WINS Server Migration from Windows 2003 to Windows 2012
 Altered Default Domain policy and Default Domain Controller Policy in Windows 2012 as per
Microsoft suggestion
 Post Design Active Directory, DNS and Security policy for UOB Bank

3.  Created new Domain for UOB bank and migrated Users
 Supporting users and Application team for Active Directory related issue
 CreatedActive Directory testenvironmentandtestedapplicationintestenvironmentbefore doing
in the production
Employer: NATURONHEALTHCARE LTD (AGRONINDIA LTD) (Dec 2012 – May 2015)
Role: SeniorSystemAdministrator
Responsibility
 All level support for Exchange Server and Active Directory issue.
 Administration and L3 support on Exchange 2010 and Windows Server 2012, 2008, 2003
 Solving all major Issues related to system that halts the flow of messaging and Business process.
 Installing, configuring, Troubleshooting and management of ESXi 5 and vCenter Server 5
 Expertise onCreatingvirtual machines,installingoperatingsystemsinside VM'sand installingtools
and Configure these VM's based on customer requirements
 Experience in implementing and configuring vMotion and Storage vMotion.
 P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor
 CreatingClustersforHighAvailability(HA)&DistributedResourceScheduling(DRS)inVirtualCentre.
 Extensive experience in setting up of VMpriorities, creating VMclones and Snapshots
 Work on high availability production servers for Hardware & Windows Server issues.
 Provide Remote support to Branches.
 Migrated from previous versions of Active Directory to Windows 2008 to 2012
 Auditing access provided to users, Account creation logs and Event Logs.
 Involved in Datacenter Migration.
 Data Backup and restoration on request
 Periodic verifying backup integrity.
 Manage file share access and define quota.
 Managing SLA’s and Handling Escalations.
 Resolve issues in compliance to ITIL and HP Openview Service Desk Management
 Rendered support to Agron IT infrastructure for Cooperate infrastructure including remote
branches. Ensured compliance to HP Open View
 Involved in setting up of new Agron branches.
Employer: BRINKS ARYA INDIA (P) LTD (Oct 2010 – Nov 2012)
Role: DeputyManager–IT Infrastructure
Responsibility
 Managed 60 branches with the Team size of 10.
 Adept at Managing vendors
 Standardization of IT policies
 Motivated the team to achieve high standards and SLA targets.
 Managed account creation, account deletion as per the SOX policy.
 Support Users for their query.
 Administration for Exchange 2010 Windows 2008 Active Directory issue.
 Management of the security patches installations, monitoring and OS management
 Solving all major Issues related to system that halts the flow of messaging and Business process.
 Auditing access provided to users, Account creation logs, Event Logs.
 Work on high availability production servers for Hardware & Windows Server issues.
 Migrated Windows 2003 DC to Windows 2008 DC

4. Employer: AlliedDigital Service Ltd (Aug 2007 – Sep 2010)
Client:TATA Power Company Ltd
Role: Exchange Administrator
Responsibility
 Supportfor All Exchange level andActive Directoryissue.
 Solvingall majorIssuesrelatedtosystemthathaltsthe flow of messagingandBusinessprocess.
 Managementof the security patchesinstallations,monitoringandOSmanagement
 Administrationof Mail servers/services,Creation/Deletion/movementof mail boxes,Monitoring
mail QueuesBackupandrestorationonrequestof mail server/mailboxes.
 Creating/modifying/deleting groups and user accounts
 Data Backup and restorationonrequest
 SupportMicrosoftOffice Communicator
 Periodicverifyingbackupintegrity
 Provide basicNetworkingtroubleshootingconnectivitysupport
 Administerand supportMicrosoftExchange 2007 CCR environment servers.
 Migrationof Exchange serverfrom2000 to Exchange 2007 withmore than 2500 userswith
Mailboxes
 Giving remote support to users located in Noida, Gujarat & Kolkata
 Troubleshootingvariousscenarioslike,Set-up&Installationfailure,SystemCrash,Backup &
Restore failure,VirusissuesinWindows2003 environment.
 Set-upandmaintaindatabase backups,implementmaintenanceplansanddatarecovery
procedures.
 TestingDisastersRecovery forExchange 2007 and ClusterCCREnvironment.
 ImplementingGroupPolicy
 Managing ISA ProxyServer2004 /2006
 Coordinate with networking support team to ensure the network access to all clients in corporate
office and branches
 Experience inWindowsServer2008 and windowsServer2008 Hyper-V
 TakingBackup of file serverandExchange throughHPData protectorBackup
 Managing Antivirus Server(SymantecEndPoint11.0.10)
Employer: BELTRONIC CONSULTANT (P) Ltd (June 2005 to August 2007)
Client: ICICI BANK LTD.
Role: SystemAdministrator
Responsibility
 Level 1 supportforAll Exchange level andActive Directoryissue
 Responsible forhandlingServer.
 Administrationof Windows2000 / 2003 Server.
 AdministeringExchange2000 Server.
 Installation,configuration,Troubleshooting,ManagingUseraccounts.
 Creating/modifying/deletinggroupsanduseraccounts.
 Takingbackup of database & systemof file &exchange server
 Manage userlogins/passwordsforthe servers.
 Performance monitoringof the server(Speedof the server,Diskspace,RAMSize)
 Monitorthe data center
 Administrationof Mail server/services,Creation/Deletion/movement of mailboxes,Monitoringmail
Employer:Magno Systems. (March 2004 – June 2005)

5. Role: DesktopEngineer
Responsibility
 SupportingaNetworkof 250 ClientComputers.
 InstallingMicrosoftOutlookasexchange clientonwindows98,WindowsXP.
 Managing AntivirusClient(Symantec9.0) and installingatClientmachine.
 Manage userlogins.
 AssemblingandTroubleshootingPC
 Install NICandconfigure LAN andInternetservicesforendusers.
 Installing/UpgradingSoftware Packages,Driversetc.
 Responsible fortroubleshootingof computerworkstations,servers,printersandperipherals.
 Install modemsandconfigure Internetandonlineservicesaccessforendusers
 Install Hubs,SwitchesandConfigureNetworkof Windows98/XP/2000
 InstallingOSandall Applications,Software requiredforthe users
 Attendingtothe usercallsbasedontheirapplications.
About Myself
Father’sName : ShankarLingam
Name : Kandavel ShankarLingam
Date of Birth : 25/01/1981
Marital Status : Married
Nationality : Indian
Language Proficiency : English,Tamil andHindi
[Kandavel Shankar Lingam]