Naresh KC has over 4.5 years of experience in IT support, planning, designing, and implementing information technology solutions. He has expertise in Exchange infrastructure support, Windows servers, firewalls, networks, and hardware and software troubleshooting. His technical skills include configuring and deploying Microsoft Windows enterprise systems, Exchange servers, antivirus software, and firewall devices. He has worked as a Systems Engineer and System Administrator for companies such as HCL Comnet Ltd and PC Solutions Pvt. Ltd.

1. # Old & New No: 30, Appa Samy Street,
Seven Wells, Chennai – 600 001.
Mobile: - +91 9940187155.
Email: - kcnaresh@outlook.com
Naresh.KC
Experienced IT professional with 4.5 years experience in IT support, planning, designing and implementing
state of the art information technology solutions facilitating corporate growth. Strong technical support
background includes troubleshooting and repair of Firewalls, Networks, hardware and software. Special
expertise in Exchange Infrastructure support and Windows-based network Servers.
Profile on Skill Sets
Technical
Experienced in the detailed configuration, automation and deployment of Microsoft
Windows based enterprise systems, Enterprises Messaging systems, Antivirus, Anti spam
servers and Firewall devices.
Platform : Windows 2003 /2008 /2012S
Microsoft Technologies : Active Directory™, DNS, DHCP, Distributed File Systems, Group
Policy, NLB and Microsoft Cluster Service (MSCS)
Messaging Technologies : MS Exchange 2003 / 2007 / 2010
Messaging Clients : Outlook 2003 / 2007 /2010, Outlook Express
Monitoring Solutions : Microsoft SCOM 2007 & Tivoli Manager
Virtualization : VMware Server / Work Station /Hyper V
Mobility Products : Good for Enterprise & Native Active Sync
Antivirus Product : McAfee EPO (4.5), Group Shield (7) Enterprise edition & SMSMSE
Back utility : Tivoli storage manager and NT Backup
Professional Experience
Total Experience in years: 4.5+ Years
Company Name Roles Years of Experience
HCL Comnet Ltd. Messaging System Engineer Oct 2013 To Till date
PC SOLUTIONS Pvt. Ltd System Administrator Mar 2011 To Sep 2013
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2. Current and Last two employments History
Employment Company HCL COMNET Ltd
Job Title Systems Engineer (Messaging)
Mar 2015 to Till Date
Client HCL Technologies (In House)
Position Summary
The Messaging Engineer serves in the analysis, design, implementation and support on the Microsoft
Exchange server 2007/2010/2013 & Mobility Technologies and L2 Engineer part of Exchange 2010 to
Exchange 2013 migration activities scheduled on 1Q of 2016.
• Supporting In house Microsoft Exchange servers & Mobility L1 Support, this includes troubleshooting
of Exchange Server 2010 Issues, mailbox recovery, server auditing for and supporting 150K
Mailboxes.
• To respond to all RqC & BMC tickets, proactively resolving the issues based on the severity and
impact of issues escalated.
• Execute operational tasks required to support Ford Exchange service in a 24x7 environment.
• Migrated and thoroughly documented the procedures to migrate from various environments to the
latest version of Exchange 2010 and Windows 2008 R2.
• Experience in managing and troubleshooting in OWA, Outlook/Calendar issues, Mail flow & Exchange
Client issue in 2010.
• Administration Mailbox creatingdeletionmodifying mailboxes in 2010.
• Experience in DAG monitoring, and Database maintains in exchange 2010.
• Maintains in mailbox database and log files motoring in exchange server 2010.
• Hands of experience in creating the OU, security groups, Distribution list creation and enabling the
mailbox in Exchange 2010.
• Troubleshooting with Stores dismount and maintaining the disk space in exchange 2010
• Troubleshooting DAG Replication and monitoring the health status.
• Monitoring the mailbox count active and disable status.
• Troubleshooting with calendars, OWA and email queue.
• Restoring mailbox data by using recovery storage group.
• Monitoring all the servers’ performance and preparing the reports.
• Messaging tracking, queue viewer and monitoring the mailbox status in exchange 2010.
• Enterprise vault Archiving with trouble shooting.
• Supporting GOOD Servers & Native Active Sync Clients
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3. Job Title System Engineer (Windows Server DC in Chennai)
From Sep 2013 to Feb 2015
Client Ford Technology Services India
Major Roles and Responsibilities:
• Providing End to End Support for Messaging Clients ( Outlook 2010/2013, GOOD & Touch Down Mobility
Clients)
• Network & resource monitoring with Tivoli Enterprise Solutions for Data center in Chennai.
• Installed & maintaining Trend Micro & Symantec Antivirus Products in the Windows Servers.
• Configuration of outlook, web access and Microsoft outlook.
• Creating users objects in AD server via client tool
• Managing & maintaining Domain Controller, File/Print servers & Application servers
• Perform regular maintenance of servers by installing approved patches after getting prior change approval
• Monitoring server performance and health checkup daily
• Generating reports on Server Utilization, Disk Quota and User Management / Access control
• Responsible to provide user rights and permission, activate / deactivate accounts, file/folder permission
and configuring security templates as per the policy requirements.
• Configure Users, Set Rights to files, directories and network based printers.
• Generating server checklist and submit a report to the clients on daily and weekly basics.
Job Title System Administrator (Windows Server DC in Chennai)
From Mar 2011 to Sep 2013
Employing Company PC SOLUTIONS Pvt. Ltd, Chennai, India
Clients CGI (Logica Pvt. Ltd) & E.I.DuPont India Pvt. Ltd.
Position Summary
Implementation & configuration of Server class operating system (Windows 2000/2003) and HP server &
storage installation & configuration, Cisco router, switch, firewall, VMware ESX, VCMS, VCB implementation
& configuration and others mentioned below:
 Exchange Server 2007 & 2010 Installation and Migration from Lotus Notes.
 Maintaining and troubleshooting ADS, DNS, DHCP and IIS.
 Installed & maintaining Office Scan network edition & Client Antivirus software
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4.  Experience with Active Directory administration familiarity with effects and common configurations of User
Account, Security Groups, and OUs.
 Exchange mailbox movement and troubleshooting with exchange server 2003/2010
 Experienced in installing troubleshooting of Server’s 2003/2008 and Exchange 2003/2007
 Experienced in end user accounts, permissions, and access rights.
 Experienced in backup and restore operation in Active directory.
 Applying updates and configuration changes to servers.
 Monitoring the Exchange queue and analyzing to resolve the issue
Work Related Training & Certification
Completed Institution Training / Certification
2014 Comet Info Systems Training on VM Ware & Hyper V Administration
2013 HCL COMNET GOOD Administration Training
2012 Comet Info Systems Microsoft Certified IT Professional (Enterprise Messaging
Administrator 2010)
2010 Comet Info Systems Microsoft windows Servers 2003 Administrator (MCSA)
Education Summary:
 2011-2013- Master of Science (IT) from Annamalai University.
 2011-Bachelor of Computer Applications – (Tamil Nadu Open University, Chennai)
 2006- SSLC from Govt Boys High SCHOOL -(State Board of Tamil Nadu)
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