Platform Overview
What is Shango?

Shango’s Core Technology delivers…

• ‘Cloudification’ or Cloud Enablement of legacy telco
  services and processes
• Extension to new services
• Acceleration of on-boarding customers
Today’s Service Providers
Problem Statement

                                     SERIVICE
                                    PROVIDERS
  3RD PARTY                                                     CHANNELS               ENTERPRISES
                                 Legacy Processes to
TECHNOLOGIES                       Orchestrate and
                                  Manage Services            Wide set of channels     Disparate and large
                                                                to market with        scale set of unique
 Large set of services          (create, provision, bill,
                                                              varying skill levels,       customers
coming from multiple            service, communicate,
                                                            product portfolios and
external and internal                   repeat)
                                                                 customer sets
       vendors

                         Manual/Swivel Chair Provisioning and Service Orchestration


   100’s of                                                                            Demanding
Suppliers (new                                              Lack of Channel
                                Complex, Often               Independence              Customers
   and old)                        Manual
                                  Processes
Cloudification              Extension               Acceleration
 of Legacy Network          to New Services           with Templated
 Services & Systems                                      Processes
• Implement Shango’s     • Quickly and easily      • Automate additional
  Translational API        on-board new cloud        business processes;
                           based services            expose channel &
                                                     customers
           Internal process efficiency and Partner enablement




                Shango Wholesale Telco Services
Cloudification
of Legacy Network
Services & Systems
Cloud Enablement

Cloudification of legacy services and processes
Why Cloudify?
• Providers need an authoritative solution for
  their disparate systems and business rules
How we’re doing it:
• By creating standardized data and workflow
  models that are platform independent
Complex reality with Legacy
Wholesale Telco and Database Services
                             Service Provider
                                                                         Partners/Customers
                            CRM         Billing      Other
                          Platform     Platform    Platforms
                                     Back office




                          Custom integration to each low-level API


       ENUM                          WIRELESS
       Telco Database                                  TERM
           Services         DID/ORIG
        DNS
                    LNP                              TERM
                                       CSR Telco               BILLING
        E911
                                         Marketplace
                                                  TERM
                   SMS
                                          TERM
Integrate Once with Shango…
                        Service Provider
                                                           Partners/Customers
                       CRM        Billing       Other
                     Platform    Platform     Platforms
                                Back office




     Centralized Management Interface and User Profile Manager

                         Translational API



    Telco Database                Telco
        Services                Marketplace
Cloudify Legacy Systems
       Standardized
                                    Service Provider
       Applications
                                                                         Partners/Customers
                                   CRM        Billing       Other
•   Number Porting               Platform    Platform     Platforms
•   DID Rate Management
•   Phone Number Activation                 Back office
•   TN Management




                   Centralized Management Interface and User Profile Manager

                                     Translational API



                Telco Database                Telco
                    Services                Marketplace
Extension
To New Services
Extension to new services and
processes
Why Extend?
• Customers want simplified and easily
  delivered new service offerings.
How we’re doing it:
• By creating a marketplace and ecosystem of
  integrated services available in Shango.
Extension to new services and
processes
Shango is pre-integrating to Key Platforms:
  – Class 4 and 5 Softwitches: Broadworks,
    MetaSwitch, Sonus, Sansay, NetSapiens, and more
  – LNP Service Order Admin: Integration to NPAC
    and CSR/LSR Gateway for number portability
  – Billing: Integrate with your Telco Billing provider
    or utilize Shango’s Pre-integrated Telco Billing
Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services

                           Service Provider
                                                                     Partners/Customers
                          CRM         Billing       Other
                        Platform     Platform     Platforms
                                    Back office




         Centralized Management Interface and User Profile Manager

                                Translational API



     •Telco Database Services                                                Shango
                                          Hosted     Security/   Mobile/
     • Telco Marketplace                                                      Hosted
                                           PBX        Storage     Web      Starter Apps
Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services

                           Service Provider
                                                                     Partners/Customers
                          CRM         Billing       Other
                        Platform     Platform     Platforms
                                    Back office




         Centralized Management Interface and User Profile Manager

                                Translational API



     •Telco Database Services                           Service Delivery
     • Telco Marketplace                                   Platforms
Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services

        Standardized
                                       Service Provider
        Applications
                                                                                 Partners/Customers
                                      CRM         Billing       Other
•   Flow through provisioning       Platform     Platform     Platforms
•   User migration between
    platforms
                                                Back office
•   Ticketing
•   Hosted PBX
•   Billing




                       Centralized Management Interface and User Profile Manager

                                            Translational API



                 •Telco Database Services                           Service Delivery
                 • Telco Marketplace                                   Platforms
Accelerate
With Standard Process
      Templates
Acceleration of on-boarding of
customers
Acceleration of on-boarding of customers
Why Accelerate?
• Quicker revenue, faster service, happier
  customers!
How we’re doing it:
• By creating standardized customer templates
  for provisioning, migration, integration, and
  deployment
Process Automation Templates
                           Service Provider                        Partners/Customers

                          CRM         Billing       Other
                        Platform     Platform     Platforms
                                    Back office


Custom Process Templates                   Standard Process Templates
          Centralized Management Interface and User Profile Manager

                                Translational API



     •Telco Database Services                           Service Delivery
     • Telco Marketplace                                   Platforms
Process Automation Templates
      Standardized
      Applications
                                   Service Provider                       Partners/Customers

• Reseller provisioning           CRM        Billing       Other
  interface
• End-user self-management
                                Platform    Platform     Platforms
• Role Based provisioning
                                           Back office


   Custom Process Templates                       Standard Process Templates
                   Centralized Management Interface and User Profile Manager

                                       Translational API



            •Telco Database Services                           Service Delivery
            • Telco Marketplace                                   Platforms
SHANGO PRODUCT OFFERINGS
                   Cloudify                 Extend             Accelerate




                         Telco        3rd Party     Shango     Automated
               Telco
                        Market         Service      Hosted      Process
 Wholesale   Database
                         place         Delivery   Telco Apps   Templates
   Telco     Services
                        Services      Platforms
  Services




                              Shango API And PLATFORM
                                  Access & Manage
Choices for Service Providers…
OSS/BSS Vendors          Provisioning             White Label         Cloud Platforms as
                       Systems Vendors         Vendors with Telco         a Service




    Shango                 Shango                   Shango                 Shango
   Advantage:             Advantage:               Advantage:             Advantage:

Only cloud based      Only cloud based that    •   High-scale and     •   Platforms Only:
offer that also:      also:                        very low costs         Massive
• Provides telco or   • Platform/carrier           seats and              customization
    BYO with              agnostic                 services               and Integration
    standardized UI   • Enables                •   Enable any third       necessary
    for both              standardized             party service or
• Is Softswitch           process across all       platform in
    agnostic              platforms                addition to your
• Is multi-tenanted   • Is multi-tenanted          own
Shango’s Unique Value Proposition

     Fully Cloud-Based Services Activation & Orchestration Platform
          that enables service providers to access and manage:
                  • Legacy database or telco services
                 • 3rd Party Service Delivery Platforms

                            And/or Leverage
             Shango hosted applications and telco services
                                    ----
               Use our services, bring your own – or both.
            Either way, Access & Management processes are
                standardized to accelerate your Business!

Shango Presentation

  • 1.
  • 2.
    What is Shango? Shango’sCore Technology delivers… • ‘Cloudification’ or Cloud Enablement of legacy telco services and processes • Extension to new services • Acceleration of on-boarding customers
  • 3.
    Today’s Service Providers ProblemStatement SERIVICE PROVIDERS 3RD PARTY CHANNELS ENTERPRISES Legacy Processes to TECHNOLOGIES Orchestrate and Manage Services Wide set of channels Disparate and large to market with scale set of unique Large set of services (create, provision, bill, varying skill levels, customers coming from multiple service, communicate, product portfolios and external and internal repeat) customer sets vendors Manual/Swivel Chair Provisioning and Service Orchestration 100’s of Demanding Suppliers (new Lack of Channel Complex, Often Independence Customers and old) Manual Processes
  • 4.
    Cloudification Extension Acceleration of Legacy Network to New Services with Templated Services & Systems Processes • Implement Shango’s • Quickly and easily • Automate additional Translational API on-board new cloud business processes; based services expose channel & customers Internal process efficiency and Partner enablement Shango Wholesale Telco Services
  • 5.
  • 6.
    Cloud Enablement Cloudification oflegacy services and processes Why Cloudify? • Providers need an authoritative solution for their disparate systems and business rules How we’re doing it: • By creating standardized data and workflow models that are platform independent
  • 7.
    Complex reality withLegacy Wholesale Telco and Database Services Service Provider Partners/Customers CRM Billing Other Platform Platform Platforms Back office Custom integration to each low-level API ENUM WIRELESS Telco Database TERM Services DID/ORIG DNS LNP TERM CSR Telco BILLING E911 Marketplace TERM SMS TERM
  • 8.
    Integrate Once withShango… Service Provider Partners/Customers CRM Billing Other Platform Platform Platforms Back office Centralized Management Interface and User Profile Manager Translational API Telco Database Telco Services Marketplace
  • 9.
    Cloudify Legacy Systems Standardized Service Provider Applications Partners/Customers CRM Billing Other • Number Porting Platform Platform Platforms • DID Rate Management • Phone Number Activation Back office • TN Management Centralized Management Interface and User Profile Manager Translational API Telco Database Telco Services Marketplace
  • 10.
  • 11.
    Extension to newservices and processes Why Extend? • Customers want simplified and easily delivered new service offerings. How we’re doing it: • By creating a marketplace and ecosystem of integrated services available in Shango.
  • 12.
    Extension to newservices and processes Shango is pre-integrating to Key Platforms: – Class 4 and 5 Softwitches: Broadworks, MetaSwitch, Sonus, Sansay, NetSapiens, and more – LNP Service Order Admin: Integration to NPAC and CSR/LSR Gateway for number portability – Billing: Integrate with your Telco Billing provider or utilize Shango’s Pre-integrated Telco Billing
  • 13.
    Leverage Shango toOnboard & Manage 3rd Party Platforms and Services Service Provider Partners/Customers CRM Billing Other Platform Platform Platforms Back office Centralized Management Interface and User Profile Manager Translational API •Telco Database Services Shango Hosted Security/ Mobile/ • Telco Marketplace Hosted PBX Storage Web Starter Apps
  • 14.
    Leverage Shango toOnboard & Manage 3rd Party Platforms and Services Service Provider Partners/Customers CRM Billing Other Platform Platform Platforms Back office Centralized Management Interface and User Profile Manager Translational API •Telco Database Services Service Delivery • Telco Marketplace Platforms
  • 15.
    Leverage Shango toOnboard & Manage 3rd Party Platforms and Services Standardized Service Provider Applications Partners/Customers CRM Billing Other • Flow through provisioning Platform Platform Platforms • User migration between platforms Back office • Ticketing • Hosted PBX • Billing Centralized Management Interface and User Profile Manager Translational API •Telco Database Services Service Delivery • Telco Marketplace Platforms
  • 16.
  • 17.
    Acceleration of on-boardingof customers Acceleration of on-boarding of customers Why Accelerate? • Quicker revenue, faster service, happier customers! How we’re doing it: • By creating standardized customer templates for provisioning, migration, integration, and deployment
  • 18.
    Process Automation Templates Service Provider Partners/Customers CRM Billing Other Platform Platform Platforms Back office Custom Process Templates Standard Process Templates Centralized Management Interface and User Profile Manager Translational API •Telco Database Services Service Delivery • Telco Marketplace Platforms
  • 19.
    Process Automation Templates Standardized Applications Service Provider Partners/Customers • Reseller provisioning CRM Billing Other interface • End-user self-management Platform Platform Platforms • Role Based provisioning Back office Custom Process Templates Standard Process Templates Centralized Management Interface and User Profile Manager Translational API •Telco Database Services Service Delivery • Telco Marketplace Platforms
  • 20.
    SHANGO PRODUCT OFFERINGS Cloudify Extend Accelerate Telco 3rd Party Shango Automated Telco Market Service Hosted Process Wholesale Database place Delivery Telco Apps Templates Telco Services Services Platforms Services Shango API And PLATFORM Access & Manage
  • 21.
    Choices for ServiceProviders… OSS/BSS Vendors Provisioning White Label Cloud Platforms as Systems Vendors Vendors with Telco a Service Shango Shango Shango Shango Advantage: Advantage: Advantage: Advantage: Only cloud based Only cloud based that • High-scale and • Platforms Only: offer that also: also: very low costs Massive • Provides telco or • Platform/carrier seats and customization BYO with agnostic services and Integration standardized UI • Enables • Enable any third necessary for both standardized party service or • Is Softswitch process across all platform in agnostic platforms addition to your • Is multi-tenanted • Is multi-tenanted own
  • 22.
    Shango’s Unique ValueProposition Fully Cloud-Based Services Activation & Orchestration Platform that enables service providers to access and manage: • Legacy database or telco services • 3rd Party Service Delivery Platforms And/or Leverage Shango hosted applications and telco services ---- Use our services, bring your own – or both. Either way, Access & Management processes are standardized to accelerate your Business!