The document discusses the shampoo industry in India. It provides the following key points: 1. The word "shampoo" originated from the Hindi word "champi" meaning head massage. Hindustan Unilever Ltd. (HUL) has long been the undisputed leader in the Indian shampoo market since the 1990s launching various brands over the years on different platforms. 2. The shampoo market is segmented based on geography, consumer behavior, and benefit platforms like cosmetic, anti-dandruff, and herbal benefits. Target markets include upper middle class, middle class, rural consumers, and teenagers. 3. Major players in the Indian shamp

1. Shampoo Industry

2. Presentation given to Prof: Kamal Gupta
Given By: Mohammad Zishan Mallick
Rachna
Pradip Sahoo
Manisha

3. Shampoos
Did you know, that the word Shampoo is derived
from the Hindi word “Champi”.
Remember Johnny Walker’s famous song - Meri
Jaan, Meri Jaan, Sunday Ke Sunday, Teil Maalish - Champi
Teil Maalish.
The British loved the massage so much, they started
calling Champi as Shampoo

4. Evolution of Shampoo in India
 HUL undisputed leader from the early 90’s
 Sunsilk launched in 1964 ( General Shampoo platform )
 Clinic Plus launched in 1971 ( Family, health shampoo platform )
 Clinic All Clear launched in 1987 ( Therapeutic AD Shampoo)
 Sunsilk re-launched in 1987 - Shampoo + Conditioner ( Beauty
platform ) with Sachet
 HLL Goes rural with Sachet
 Clinic Active launched in 1991 ( with Pro Vitamin B - health
platform )
 Sunsilk re-positioned and re-launched in 1994 ( Nutracare) - Pink
for dry hair, yellow for normal hair, green for oily hair and black
for long hair

5. Geographic segmentation
Geographic segmentation is based on regional variables such as region,
climate, population density, and population growth rate.

6. Behavioral segmentation
Behavioral segmentation is based on variables such as usage rate and
patterns, price sensitivity, brand loyalty, and benefits sought.
Shampoo market is segmented on benefit platforms
 Cosmetic ( shine, health, strength )
 Anti - Dandruff
 Herbal

7. Target Market
Hair Shampoos and Conditioners are targeted a
 Upper middle class
 Now, also middle class and house wives
 Upper class rural consumers
 Teenagers - they are the major segment

8. Product Differentiation
 Differentiating products on the basis of different hair types.
 Black shine
 Bouncy volume
 Silky strength
 Natural nourishment

9. Market information
 The shampoo market in India was estimated at Rs. 21.41 billion
per annum as on February 2011,
 Growing annually at a rate of 14.5 percent.
 The market is dominated by India's largest fast moving consumer
goods company, Hindustan Unilever Ltd. (HUL), and one of the
world's largest consumer goods companies, Procter & Gamble
Company (P&G)
 CavinKare Pvt. Ltd. (CavinKare) and Dabur India Ltd. (Dabur)
are other significant players in this highly competitive market.

10. 4Ps
Product
 Herbal product-Suitable for dry to normal hair and
contains extra conditioner and soya protien.
 Henna product-Suitable for dull to normal hair and it
enriches with green extract and conditioning.
 Anti Dandruff Product-It fights dandruff providing care
for hair and with nourishment and moisturization.

11. 4Ps
Price
 Price changes with monopolistic nature of business.
 Different segment has its own pricing standard.
Place
 All India 14%
 Urban 40%
 Rural 10%

12. 4Ps
Promotion
 Various promotional offers like giving extra
quantity at same price, Buy one get one free.
 Endorsing film stars.
 Personal selling
 Free sample distribution

13. The top Shampoo brands
 Normal Shampoo’s
• Clinic Plus
• Sunsilk
• Chik
 Herbal Shampoo’s
• Himalaya
• Dabur Vatika
• Nyle
 Anti Dandruff Shampoo’s
• Clear anti dandruff
• Head and Shoulders
• Pantene anti dandruff

14. Hurdles
 Low per capita income
 Low per capita consumption
 Less awareness (50% Indians wash their hairs with
toilet soap)
 Wrong notions (chemicals in shampoo are harmful )
 Less promotion
 Most of the rural areas are still untouched

15. Conclusion
 It can be said that promotional activities made huge impact on
increase in sales of the product, so companies want to enhance
the promotional activities to attract most of the customers.
 Mostly consumers purchasing sachets in daily basis and bottles
are consumed in weekly and monthly basis.
 The media used for the promotional activities are print media like
magazine (size-wise, audience-wise and geography-wise) and
Newspaper (display advertisements and pamphlet
advertisements) and also promoting through television.
 Today’s generation mostly spends time on television so it is one
of the best media to attract the younger generation.

16. Bibliography
 www.itcportal.com
 www.scribd.com
180.1.5.22

17. Thank You