Experienced, professional and dedicated to providing high quality services as well as positive results. Well versed in workflow analysis and SIEM with proven ability to leverage technology and achieve organizational objectives.

1. Shaleen Shukla
About Me
August 04th, 1991
Total 5.4 years’ experience
Chennai, TN India
+91-7042376677
shaleenshukla4@gmail.com
SOC Analyst
With 5+ years of overall corporate experience in IT industry. Experienced, professional and dedicated to providing high
quality services as well as positive results. Well versed in workflow analysis and SIEM with proven ability to leverage
technology and achieve organizational objectives.
Education
Bachelor of Engineering (IT) Graduated, June 2014
Malwa Institute of Technology
Rajiv Gandhi Technical University, Bhopal (M.P.)
10+2(All India Senior School Certificate Examination) Passed, May 2010
St. Paul H.S. School
CBSE Board
Indore (MP)
10th (All India Secondary School Examination) Passed, May 2008
St. Paul H.S. School
CBSE Board
Indore (MP)
Career Highlights
• 3+ years of experience in SOC.
• 1+ years of experience in GAM.
• 1 years of experience as a Team Leader.

2. Work Experience
July’19-Current
Associate Consultant
Ernst & Young LLP
Chennai, TN India
Role: Level2 (L2) multiple customers SPOC
• Preparing daily, weekly, monthly reports for various trend activities of INCIDENTS.
• Attending weekly knowledge sharing session for emerging security threats conducting by EY MIST
facility.
• Worked on SIEM tool – IBM Qradar to monitor the traffic for any suspicious activity.
• Organize daily, weekly (Governance) call with Clients.
• Prepare Process Manuals for multiple Clients.
• Performing Redline Analyzing activities for Multiple Clients.
• Perform Malware Scan Analysis on Multiple Clients Machines.
• Gathering knowledge of top of emerging threats and vulnerabilities in IT security.
• Collect security incident metrics & data to enable reporting to senior management.
• Prioritization of alerts and incidents that exceed the SOC threshold.
• Collecting, analyzing and preserving the evidence related to incidents.
January’16-July’19
Information Security Analyst (May’19- July’19)
NTT Data Services (formerly Dell International Services)
Noida, UP India
Systems Support Senior Associate (April’16 – April’19)
NTT Data Services (formerly Dell International Services)
Noida, UP India
Role: Individual Contributor
• Capturing and analysis of all the data traffic through the network for all NTT Data clients using
SIEM tools.
• Log Analysis for all the possible threats including malware infections which have been alerted by
the SIEM.
• Monitor SOC (Security Operations Center) systems for incidents and malicious activity.
• Worked on SIEM tool - McAfee Nitro to monitor the traffic for any suspicious activity.
• Analyze security events and identify relevant incidents.
• Primary goal is to protect computer and telecommunication systems also to perform many tasks. •
Working with people at all levels of the organization to communicate the state of information
security, inform about possible risks and suggest ways to improve security.
• Appropriately inform and advise management on incidents and incident prevention.
• Preparing daily, weekly, monthly reports for various trend activities of INCIDENTS.
• Part of daily weekly call with Clients and US supporting teams.
• Good understanding of security devices like IDS, IPS, Firewalls, AV Logs for INCIDENT analysis.

3. April’15 – December’15
Role: Team Leader
• Worked under tight SLA on requests and incident while taking ownership of the process.
• Reviewed objectives and recommended required changes to senior team and prepared procedural
documents related to the process which led to smoothness in process.
• Good knowledge of laws/global best practices pertaining to data privacy and information security.
• Investigated and resolved security incidents in timely manner which resulted in customer
satisfaction and good reviews.
• Guided and trained multiple team members on the process. Recommended new ideas to other
teams which improved process for their respective clients.
• Developed and maintained detailed procedural processes that reduce redundancy, improve accuracy
and efficiency, and achieve organizational objectives.
• Provided immediate post-implementation problem solving, trouble shooting, and support as related
to security resulting in issue rectification.
• Awards and Recognition: 3 POM, 2 You Shine awards.
November’14 – March’15
Systems Support Associate
Dell International Services
Noida, India
Role: Individual Contributor
• Have been supporting complete User Account Administration infrastructure.
• Dealing with basic issues of Groups, OU’s, permissions and access.
• Good Knowledge of AD, DHCP, DNS, Group Policy and networking.
• Used OPAS V2 as the working console, and good understanding of ITIL process. •
Managing User & Groups (Properties and with respect to profile/application)
• Working on File/Folder Sharing & Security permissions issues.
• Incidents resolution Related to User account management, new user creation.
• Handling medium and low Tickets and provides solution as per SLA.
Skills
• SIEM Tools: IBM Qradar & McAfee Nitro, basic knowledge on Arcsight and Splunk. •
EDTR (Endpoint threat detection & response) Tool: Carbon Black.
• Ticketing Tools: Remedy 7.6 and Service Now
• Strong experience in GAM, AD, IBM Tivoli, Sales Force, JD Edwards and AS400.
• Working knowledge on vulnerability assessment and tools
• Good exposure on ITIL framework.

4. Strength and Core Qualification
• Capable of managing multiple tasks with an emphasis on retaining quality standards. •
Adaptability to dynamic working environment.
• Keen to learn new things and work on challenging tasks.
• Creative, innovative and have good interpersonal and communication skills.
• Ability to lead and work within a team in a collaborative manner.
• Ability to communicate on all levels of organization.
• Ability to quickly assess and prioritize projects and office tasks.
• Proficient at evaluating problems and quickly devising practical solutions.
• Information Security needs, assessment and planning.
• Ability to meet tight deadlines.
• Identifying process gaps and working on them to mitigate risks.
• Customer Service Management and team management.
Personal Details
Marital Status: Single
Gender: Male
Nationality: Indian
Declaration
I, Shaleen Shukla, hereby declare that the information contained herein is true and correct to the best of my
knowledge and belief.
____________________________
Shaleen Shukla