Shahed Janjua is seeking a position that allows growth and learning. He has 19 months of experience in IT infrastructure management, compliance, and risk management at IBM India. His skills include Linux, Windows, databases, programming languages, and IBM security tools. He is a top performer, mentor, and idea contributor who aims to improve processes. Janjua has a Bachelor's degree in Computer Science and Engineering and is based in Bangalore.
Experienced, professional and dedicated to providing high quality services as well as positive results. Well versed in workflow analysis and SIEM with proven ability to leverage technology and achieve organizational objectives.
Experienced, professional and dedicated to providing high quality services as well as positive results. Well versed in workflow analysis and SIEM with proven ability to leverage technology and achieve organizational objectives.
1. Shahed M Janjua
Email Id : shahedjanjua@yahoo.com
shahidm731@gmail.com
Mobile : +91 8553110207
OBJECTIVE:-
To affiliate with a team that advances exuberantly and gives me an opportunity to excel my
knowledge and skills towards the growth of the organization.
CAREER CONSPECTUS
• Close to 19 Months of cross-cultural experience in IT Infrastructure Management with
expertise in Compliance and IT Risk Management.
• An effective communicator with exceptional relationship management skills with the ability
to relate to people at any level of business and management.
• Strong Planning and Organization Skills along with the ability to handle capacities.
• Multi-tasking and adaptability to various roles as per requirements
• Demonstrated analytical, investigative and problem-solving capabilities.
• Flexibility to work in shifts.
TOTAL WORK EXPERIENCE: (Total: 19 months)
Organization: IBM India Private Ltd (Sep 2014 to Till Date)
Designation: IT Security Analyst and Cloud Tooling Support.
Job Responsibilities:
• Tivoli End Point Manager Tool Support for Windows & Linux Cloud server Patch
management and updating, tracking and eliminating the security issues in IBM Cloud
environment.
• Server Patch level, vulnerability and Security Policy testing on Redhat and Windows
Servers.
• Patch Automation Engine Issue tracking and reporting. Fixing such issues with the
help of Primary OS teams and secondary Support teams for IBM Cloud Based Servers.
• Information Security Management, Incident Management, Change Management etc.
• IT Risk Management and Compliance handling based on ISec security policies for the
IBM Cloud environment.
• Team’s Audit focal for Internal, External and third party audits.
• Quarterly based health check on customer servers and eliminating any Non-
compliant security issues.
• Provide continuous improvement through use of service delivery reporting to
identify areas of concern in order to develop enhancements where necessary.
• Conducts statistical analysis on areas of gap affecting quality metrics to ascertain the
exact root cause and drive remedial action.
• Drive process improvements through the Defect Prevention Process.
2. • Provide oversight and management for operational Cloud Managed Service Delivery
security activities, processes and polices as required.
• Process Documentation and Reporting.
I.T Skills:
Operating System : RHEL, Windows.
Languages : C, C++, Java, HTML5.
Databases : MySql, Oracle.
Tools & Utilities : Tivoli Endpoint Manager, Tivoli Security End Point Manager,
ISM, IBM Lotus Notes.
ACHIEVEMENTS:
• Top performer in the Team (Stack Rank 1 since 1st
Quarter , 2015)
• Mentoring and training new employees in the team.
• Multiple Ideas given and implemented for the process improvement and efficient
service delivery.
• Trained on REDHAT Linux System Administration and IBM ITIL V3 Foundation from
IBM.
ACADEMIC QUALIFICATIONS:
• B.Tech (Computer Science and Engineering) from PTU (70 %).
• 12th
(PCMB) from JKBOSE (67 %)
• 10th
from JKBOSE (87 %)
PERSONAL DETAILS:
Date of Birth : 05/03/91
Address : SKN PG, Nagawara, Bangalore, 560045.
Language’s known : English, Hindi, Urdu, Punjabi and Dogri.
Hobbies : Reading, Music, Travelling, Painting, Dancing.
DECLARATION:
I hereby declare that the above mentioned information is correct up to my knowledge and I
bear the responsibility for the correctness of the above mentioned particulars.
Place: Bengaluru. SHAHED MANZOOR JANJUA.