SlideShare a Scribd company logo
HOW ENGAGED OUR
EMPLOYEES FEEL AT SGS
2017 EMPLOYEE SURVEY
KEY FINDINGS
MEET OUR PEOPLE:
www.sgs.com/our-people
SGS employees come to work with a clear purpose, they are motived by
the company culture, they have trust in leaders and feel supported by their
manager to grow and serve their customer at best. Every year, to
understand what keeps our employees engaged and enabled, we invite
them to complete a survey about their work experience at SGS. This is
what we learned from our most recent data:
40COUNTRIES
34,500+RESPONDENTS
2500+TEAMS INVOLVED
84%RESPONSE
RATE
of our employees understand
how their job contributes to
SGS’s strategic priorities
83%
OUR EMPLOYEES HAVE A CLEAR DIRECTION
of our employees say that SGS
is innovative in developing new
products and services
71% more than the
external comparison
7%
of our employees say we resolve
customer problems quickly
76%
CUSTOMER SATISFACTION AND INNOVATION
ARE AT THE HEART OF OUR DAILY JOB
of our employees would
recommend SGS as a good
place to work
73% more than in 2015
5%
OUR BEST EMPLOYER BRAND ADVOCATES ARE OUR EMPLOYEES
of our employees say their
manager supports them in their
learning and development
76% of our employees
have trust in their
manager
77%
OUR MANAGERS FOCUS ON PEOPLE
of our employees say their
manager gives them the freedom
they need to do their job well
83%
EMPOWERMENT IS A REALITY AT SGS
of our employees say, in their
unit, decisions are generally made
in a timely manner
72%
AGILITY STARTS WITH DECISION MAKING AT SGS
of our employees recognize that
SGS provides a safe working
environment
85%
WE’RE TRUSTED TO KEEP OUR EMPLOYEES SAFE
of our employees feel SGS
supports them to act in a
sustainable way at work
70%
SUSTAINABILITY IS PART OF OUR CULTURE

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SGS 2017 Employee Engagement Survey Results

  • 1. HOW ENGAGED OUR EMPLOYEES FEEL AT SGS 2017 EMPLOYEE SURVEY KEY FINDINGS MEET OUR PEOPLE: www.sgs.com/our-people SGS employees come to work with a clear purpose, they are motived by the company culture, they have trust in leaders and feel supported by their manager to grow and serve their customer at best. Every year, to understand what keeps our employees engaged and enabled, we invite them to complete a survey about their work experience at SGS. This is what we learned from our most recent data: 40COUNTRIES 34,500+RESPONDENTS 2500+TEAMS INVOLVED 84%RESPONSE RATE of our employees understand how their job contributes to SGS’s strategic priorities 83% OUR EMPLOYEES HAVE A CLEAR DIRECTION of our employees say that SGS is innovative in developing new products and services 71% more than the external comparison 7% of our employees say we resolve customer problems quickly 76% CUSTOMER SATISFACTION AND INNOVATION ARE AT THE HEART OF OUR DAILY JOB of our employees would recommend SGS as a good place to work 73% more than in 2015 5% OUR BEST EMPLOYER BRAND ADVOCATES ARE OUR EMPLOYEES of our employees say their manager supports them in their learning and development 76% of our employees have trust in their manager 77% OUR MANAGERS FOCUS ON PEOPLE of our employees say their manager gives them the freedom they need to do their job well 83% EMPOWERMENT IS A REALITY AT SGS of our employees say, in their unit, decisions are generally made in a timely manner 72% AGILITY STARTS WITH DECISION MAKING AT SGS of our employees recognize that SGS provides a safe working environment 85% WE’RE TRUSTED TO KEEP OUR EMPLOYEES SAFE of our employees feel SGS supports them to act in a sustainable way at work 70% SUSTAINABILITY IS PART OF OUR CULTURE