Newsletter That Works 
Session 10 - PR Media Production
What is a Newsletter? 
A newsletter is a regularly 
distributed publication 
generally about one main 
topic that is of interest to its 
subscribers. General 
attributes of newsletters 
include news and upcoming 
events of the related 
organization, as well as 
contact information for 
general inquiries.
Newsletter format 
e-Newsletter / 
email marketing
Newsletter format 
printed newsletter
Purpose of Newsletter 
Get ATTENTION/AWARENESS to your business or 
your website (or basically anything you want the 
audience to go to) 
Trigger ACTION (to click, to call, to donate) 
MARKET and PROMOTE readers about a certain 
product and/or event 
INFORM and EDUCATE readers about certain 
information and/or product
Is it still important? 
YES! Particularly e-Newsletter. 
All the more so, because: 
People have less and less time, 
hence the need to get concise 
update 
Cluttered information, hence the 
need to stay updated with relevant 
information 
Fast-moving information, hence 
the need to stay updated with the 
latest information
Structure of a Newsletter 
email subject
Structure of a Newsletter 
Important 
links 
Headline 
Call to 
action 
Content 
Social links Important 
links
Four important actions
Email Subject 
The first decision readers make 
It has to capture attention and drive action (to 
open the email) 
Short, catchy, relevant to the audience
Important Links 
Provide options to 
readers 
One click to place(s) 
where you want 
people to go, other 
than your main call 
to action. 
Unsubscribe has to 
be made easily
Headlines 
Deciding factor whether 
people want to read 
further 
Write dynamic headlines 
with actions verbs that 
evokes curiosity 
Well-written headlines = 
well-read articles = well 
read newsletter = loyal 
readers
Exercise Scenario 
UI is launching its newest program, the International 
Dual Degree Program in Communication. This is a 
joint program with the University of Queensland in 
Australia, with 2 years program in each university. 
UI wants to send out newsletters to parents of 
prospective students and to its alumni network. 
Create a catchy email subject + headline for the 
newsletter.
Rieska, Jasmine, Sasa 
Subject: Universitas Indonesia’s International Dual 
Degree Program 
Headline: 
An international experience : UI and UQ establish a 
partnership for communication studies.
Tasya, Adlin, Sasya 
Subject: Open Registration for Dual Degree Program 
2015 
Headline: Discover the experience of pursuing future 
in two countries at once.
Amira, Febi, Sasti 
Subject: A Fresh Learning starts here: 
Communication UI Dual Degree Program 
Headline: Expand your knowledge globally through 
communication
Ifan, Iqbal, Sunyoung 
Subject: Reasonable Value, Big Opportunity 
Headline: For those who want to study abroad, this is 
the big opportunity to gain more global experience by 
joining the communication international program.
Nadine, Saski, Mag 
Subject: UI’s new dual degree program provides a 
local foundation for an international career 
Headline: Exploring exciting international education 
options through UI’s new partnership with UQ.
Meryl, Kimiko, Tatya 
Subject: From us and UQ; to you and your children 
Headline: Open the path to dual degrees from 
Universitas Indonesia and the University of 
Queensland for your children now!
Raisa, Aliya, Charina 
Subject: Easy steps to have a dual-degree program 
Headline: Go to Australia with communication 
program in Universitas Indonesia.
Alyssia, Danau 
Subject: International education for a better future 
Headline: Join UI’s communication program in going 
to the land down under.
Corry, Ihsan, Shabilla 
Subject: You’re invited to get a double degree from UI 
and Australian university 
Headline: At last! Discover your ultimate future with 
UI’s new double degree program.
Content 
Think about 
RELEVANT TOPIC 
first 
VARIATIONS could 
be a good idea to 
cater different 
concerns 
Write excerpt that 
interests reader to 
read more 
Use VISUAL aids
More on Content 
Content should be 
structured like inverted 
pyramid - starting with 
the most important part 
first 
Answer 5W+1H 
concisely throughout the 
article 
Add human touch: 
comments, quote, survey 
result, photo.
Social Links / Button 
Important to engage readers in a platform they are most 
comfortable with 
Important to engage readers further through your other 
network 
Leverage the readers’ network to promote our company
Maximizing Newsletter 
Think about your AUDIENCE 
Do a PROPER RESEARCH prior to writing your newsletter: 
on what topic are interesting and relevant right now 
what valuable insight can you provide 
get accurate and accountable data, comments, quote, statistics 
Make it UNDERSTANDABLE for everyone - not just for you 
PROOFREAD everything before you proceed to layout, and 
before sending it out 
Be concerned first with how it READS, before thinking about how 
it LOOKS 
Be VISUAL 
KISSS - Keep It Short and Simple, Stupid
Beyond the Basics 
Newsletter should reflect your organization’s overall 
communications strategy. 
Who are your stakeholders? 
Who do you help? 
What, in a larger sense, is the message you are trying to 
promote? 
Your organization’s “brand” should extend to your newsletter: 
have a distinct and credible voice, and remember that the 
purpose of all communication is to give your audience the tools to 
further promote your work.
Developing Content 
Think about the audience, and 
BRAINSTORM on ways to engage 
them 
Think broadly about the work your 
organization does, and what kind 
of “lifestyle” content is relevant. 
Think also about showcasing your 
company’s personality -- tell stories 
about changes you bring to 
people’s lives. 
Think about relatable issues 
between the readers and the 
people you serve.
` 
Use newsletter program, such as MailChimp, that 
provides analytics on your newsletter 
Compare between the metrics: how many email 
recipients, how many opens the email, how many 
clicks, how many act on your CTA., how many 
unsubscribe, locations, etc. 
Take notes on what article people click on. 
Build from the analysis - do better next time. Measure 
again, analyze again, do better again.

Session 9 Newsletter

  • 1.
    Newsletter That Works Session 10 - PR Media Production
  • 2.
    What is aNewsletter? A newsletter is a regularly distributed publication generally about one main topic that is of interest to its subscribers. General attributes of newsletters include news and upcoming events of the related organization, as well as contact information for general inquiries.
  • 3.
  • 4.
  • 5.
    Purpose of Newsletter Get ATTENTION/AWARENESS to your business or your website (or basically anything you want the audience to go to) Trigger ACTION (to click, to call, to donate) MARKET and PROMOTE readers about a certain product and/or event INFORM and EDUCATE readers about certain information and/or product
  • 6.
    Is it stillimportant? YES! Particularly e-Newsletter. All the more so, because: People have less and less time, hence the need to get concise update Cluttered information, hence the need to stay updated with relevant information Fast-moving information, hence the need to stay updated with the latest information
  • 7.
    Structure of aNewsletter email subject
  • 8.
    Structure of aNewsletter Important links Headline Call to action Content Social links Important links
  • 9.
  • 10.
    Email Subject Thefirst decision readers make It has to capture attention and drive action (to open the email) Short, catchy, relevant to the audience
  • 11.
    Important Links Provideoptions to readers One click to place(s) where you want people to go, other than your main call to action. Unsubscribe has to be made easily
  • 12.
    Headlines Deciding factorwhether people want to read further Write dynamic headlines with actions verbs that evokes curiosity Well-written headlines = well-read articles = well read newsletter = loyal readers
  • 13.
    Exercise Scenario UIis launching its newest program, the International Dual Degree Program in Communication. This is a joint program with the University of Queensland in Australia, with 2 years program in each university. UI wants to send out newsletters to parents of prospective students and to its alumni network. Create a catchy email subject + headline for the newsletter.
  • 14.
    Rieska, Jasmine, Sasa Subject: Universitas Indonesia’s International Dual Degree Program Headline: An international experience : UI and UQ establish a partnership for communication studies.
  • 15.
    Tasya, Adlin, Sasya Subject: Open Registration for Dual Degree Program 2015 Headline: Discover the experience of pursuing future in two countries at once.
  • 16.
    Amira, Febi, Sasti Subject: A Fresh Learning starts here: Communication UI Dual Degree Program Headline: Expand your knowledge globally through communication
  • 17.
    Ifan, Iqbal, Sunyoung Subject: Reasonable Value, Big Opportunity Headline: For those who want to study abroad, this is the big opportunity to gain more global experience by joining the communication international program.
  • 18.
    Nadine, Saski, Mag Subject: UI’s new dual degree program provides a local foundation for an international career Headline: Exploring exciting international education options through UI’s new partnership with UQ.
  • 19.
    Meryl, Kimiko, Tatya Subject: From us and UQ; to you and your children Headline: Open the path to dual degrees from Universitas Indonesia and the University of Queensland for your children now!
  • 20.
    Raisa, Aliya, Charina Subject: Easy steps to have a dual-degree program Headline: Go to Australia with communication program in Universitas Indonesia.
  • 21.
    Alyssia, Danau Subject:International education for a better future Headline: Join UI’s communication program in going to the land down under.
  • 22.
    Corry, Ihsan, Shabilla Subject: You’re invited to get a double degree from UI and Australian university Headline: At last! Discover your ultimate future with UI’s new double degree program.
  • 23.
    Content Think about RELEVANT TOPIC first VARIATIONS could be a good idea to cater different concerns Write excerpt that interests reader to read more Use VISUAL aids
  • 24.
    More on Content Content should be structured like inverted pyramid - starting with the most important part first Answer 5W+1H concisely throughout the article Add human touch: comments, quote, survey result, photo.
  • 25.
    Social Links /Button Important to engage readers in a platform they are most comfortable with Important to engage readers further through your other network Leverage the readers’ network to promote our company
  • 26.
    Maximizing Newsletter Thinkabout your AUDIENCE Do a PROPER RESEARCH prior to writing your newsletter: on what topic are interesting and relevant right now what valuable insight can you provide get accurate and accountable data, comments, quote, statistics Make it UNDERSTANDABLE for everyone - not just for you PROOFREAD everything before you proceed to layout, and before sending it out Be concerned first with how it READS, before thinking about how it LOOKS Be VISUAL KISSS - Keep It Short and Simple, Stupid
  • 27.
    Beyond the Basics Newsletter should reflect your organization’s overall communications strategy. Who are your stakeholders? Who do you help? What, in a larger sense, is the message you are trying to promote? Your organization’s “brand” should extend to your newsletter: have a distinct and credible voice, and remember that the purpose of all communication is to give your audience the tools to further promote your work.
  • 28.
    Developing Content Thinkabout the audience, and BRAINSTORM on ways to engage them Think broadly about the work your organization does, and what kind of “lifestyle” content is relevant. Think also about showcasing your company’s personality -- tell stories about changes you bring to people’s lives. Think about relatable issues between the readers and the people you serve.
  • 29.
    ` Use newsletterprogram, such as MailChimp, that provides analytics on your newsletter Compare between the metrics: how many email recipients, how many opens the email, how many clicks, how many act on your CTA., how many unsubscribe, locations, etc. Take notes on what article people click on. Build from the analysis - do better next time. Measure again, analyze again, do better again.