AI Literacy Course

1. Artificial Intelligence
at Jisc
AI literacy
What is Generative
AI and how do we
use it?

2. Community
Events
Information
Pilots
https://www.jisc.ac.uk/innovation/artificial-intelligence
Artificial Intelligence at Jisc

3. 3
1. What is generative AI and how do we use it?
2. AI safety
3. AI for accessibility
4. Everyday generative AI tools
5. Getting creative with AI
What we will cover:
AI Literacy webinar series

4. 4
Understanding the Fundamentals of Generative AI
We will look at what Generative Artificial Intelligence (GAI) is and what AI can do. We will also learn
about the capabilities and limitations of GAI and its potential impacts on your job role and the future
workforce.
Understand how to prompt
Learn how to prompt by looking at both conversational prompting and developing specific prompt roles
to evaluate their effectiveness and identify preferences.
Practical Application and Critical Evaluation of AI Outputs
Create AI prompts, using the knowledge gained from earlier segments of the session utilising AI tools
like ChatGPT, Google Gemini, or Microsoft Copilot. Then critically evaluate the quality of AI-generated
content, focusing on aspects such as relevance, accuracy, bias, and potential hallucinations.
Session Q&A
This session:

5. AI: What is it?

6. 6
Defined by the Alan Turing Institute as:
“an artificial intelligence system that generates text,
images, audio, video or other media in response to user
prompts.”
Generative AI systems are often trained on huge
datasets by employing a machine-learning approach.
What is Generative AI?

7. 7 *Technically a token, which could be a word, punctuation etc.
They are trained on large chunks of the internet, plus
some books.
Humans help with the training by providing feedback.
They work by predicting the next word* given a
sequences of words.
Some, but not all, have access to the internet to help
them answer queries.
Generative AI Chatbots AI in
4 bullet points…

8. 8
… and many, many more
Code Writing Content
Images
Search
Chat
Generative AI is more than ChatGPT…

9. 9
2024
2023
Microsoft co-
pilot
Google Duet
Bing adds
DALLE
ChatGPT
Plugins
Google Bard
Bing Chat
GPT-4
GPTs
2022
ChatGPT
GPT-3.5
DALLE-2
Midjourney
Stable
Diffusion
2021
DALLE
2020
GPT-3
2019
GPT-2
2018
GPT-1
Timeline of key events

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• Writes plausible sounding text on any topic.
• Generate answers to a range of questions, including coding,
maths type problems, multiple choice.
• Is getting increasingly accurate and sophisticated with each
release.
• Generates unique text each time you use it.
• It’s great at a wide range of tasks like text summarization and
proof reading.
Capabilities

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•It can and often does generate plausible but incorrect
information.
•This includes false references and false claims about its
capability.
•Depending on the AI tool it may not have up to date
information.
Limitations

12. 12
•It can and does produces biased output
(culturally, politically etc)
•It can generate unacceptable output.
•Concerns about data security - policies vary between tools.
•It has high environmental impact, concerns around human
impact and ownership of training material.
•Danger of digital inequity.
Concerns

13. 13
Less
acceptable?
More
acceptable?
Single basic prompt
and submit
Just paste the
question in
Sophisticated single
prompt
Iterate and discuss to
create assignment
Creating images
Rewriting sections
Translation
Getting Feedback
Safe proofreading
Creating structure
Getting started
Exploring concepts
Research tool
Ways students are using ChatGPT

14. 14
More
acceptable?
Less
acceptable?
Critical work like
Health and Safety
Marking work
Responding to
sensitive emails
Feedback on student
work
Creating images
Rewriting sections
Translation
Getting Feedback
Basic emails
Creating structure
Getting started
Exploring concepts
Research tool
What might this look like for you?

15. AI: How do we use it?

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Different Generative AI Chatbots

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•Go to:
https://chat.openai.com/
•Powered byOpenAI GPT3 .5
(free version) or GPT4 (Paid
version)
•Paid version is $20 a month
Users can type, use speech to
text prompt or upload here
Chat history lets you go back
over previous conversations
How to use ChatGPT

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•Go to
https://copilot.microsoft.com
•Powered byOpenAI GPT4
•No additional cost for
Microsoft 365 A3, A5,
Business Standard, and
Business Premium account
holders
User can select
conversation style
Users can type, use speech to
text prompt or upload here
Microsoft Copilot (formerly Bing Chat Enterprise)

19. 19
Just like a chef combines ingredients to create a delicious dish, you
combine words to get the best response.
The right prompts lead to more accurate, relevant, and useful content
generation.
The secret to effective AI communication

20. Google Bard options
• A collaborative approach works best
• Iterate responses
• Ask it to shorten or elaborate
• Ask it to use a more friendly or professional tone
• Review outputs
20
How to get the most from generative AI tools:

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Additional information
(e.g constraints or aims)
It is being run online to around 200 people.
It should last for 60 minutes.
I want the session to be fun and informative.
Context
The audience are people working in education
who have never used ChatGPT before.
What you want to achieve
Give me an outline of a session about getting
the most from ChatGPT
Better:
Give me an outline of a session about getting
the most from ChatGPT
Basic:
Basic and Better prompting

22. 22
Biased or unbalanced views?
Incorrect assumptions?
Misunderstanding your query?
Confusion between similar entities?
Outdated Information?
And make sure you evaluate the
output!

23. 23
Give me feedback on this text. Don’t make
corrections - just tell me about the issues. It
is for a non-technical audience.
Getting Feedback

24. 24
Hi, I’m teaching a geography lesson
about Italy. Can you give a short
summary of key facts about Leaning
Tower of Pisa?
It’s all about the conversation…
And a longer example

25. 25
Debate Topics
Generate three
debate topics related
to technology and its
impact on society.
5
Problem-Solving
Scenario
Present a problem-
solving scenario
related to the
environmental.
4
Learning
Explore a topic that
you don’t know much
about.
3
Lesson
Introduction
Provide a brief
introduction to a lesson
on the solar system.
2
Getting started
Write a newsletter or
email to students
about essential student
services
1
Try to get an AI tool to perform some of these tasks.
Ideas to try

26. AI: How could you use AI in
your role?

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• What tasks are repetitive in my job?
• What kind of tasks do you do that could be done by AI?
• What projects could you use AI to help organise or get started with?
Questions to ask yourself:
Consider what aspects of your work could be enhanced or made easier by
using Generative AI
Group discussion

28. 28
More
acceptable?
Less
acceptable?
Critical work like
Health and Safety
Marking work
Responding to
sensitive emails
Feedback on student
work
Creating images
Rewriting sections
Translation
Getting Feedback
Basic emails
Creating structure
Getting started
Exploring concepts
Research tool
What might this look like for you?

29. 29
Game Changer
"Gen AI has the potential to enhance
productivity across industries. While
that may affect some workers more
than others, it will change the ways of
working for almost everyone".
McKinsey Quarterly.
“Gen AI and other recent trends
affecting the labor market point to the
importance of upskilling, reskilling, and
training to empower the global
workforce.”
McKinsey Podcast, September 21, 2023
Will AI automate the jobs
students are preparing for?

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• How do you think AI will impact the workforce?
• How do you think AI will impact learners entering the workforce?
Questions to consider:
Impact on current and future workforce by using Generative AI
Group discussion

31. 31
Have a project or experience you’d like to share?
Get in touch: ai@jisc.ac.uk
• Learn about AI
challenges/opportunities
• Share and discuss best practices
• Connect with others, find shared
solutions
AI in Education community
sessions

32. 32
https://www.jisc.ac.uk/innovation/artificial-
intelligence
ai@jisc.ac.uk
Stay up to date join our mailing list
AIED@jiscmail.ac.uk
Contact details

33. 33
Book on: https://www.jisc.ac.uk/training
AI Safety
Tuesday 16th April at 13:30 – 14:30
Thursday 25th April at 10:00 – 11:00
Monday 29th April at 15:00 – 16:00
What’s next?