SlideShare a Scribd company logo
Serving LGBTQ youth
through digital support
groups
Nicole Levitz
Planned Parenthood
Federation of America
 LGBTQ participants were
from 27 states (n=92)
 2 in-person focus groups
in Seattle, WA
 2 in-person focus groups
in Dallas, TX
 8 national focus groups
 20 personal
online/telephone
interviews
Participant Demographics
Alabama
Alaska
Arizona
Arkansas
California
Delaware
Florida
Georgia
Illinois
Indiana
Louisiana
Massachusetts
Maryland
Michigan
Minnesota
Mississippi
Montana
Nebraska
New Jersey
New York
North Carolina
Ohio
Oklahoma
Tennessee
Texas
Virginia
Washington
Participant Demographics
17% 18% 25% 18% 20%
1%
Age 15 Age 16 Age 17 Age 18 Age 19 Age 20
52%
16% 14% 11% 5% 1%
White Latino Black Mixed Asian Native
Participant Demographics
(N=92)
36%
27%
25%
18%
17%
10%
7%
Gay Man
Queer
Lesbian
Questio…
Bi Female
Pansexual
Bi Male
Male 34%
Female 34%
Gender Queer, Gender
Fluid or Non-binary
18%
Transgender 14%
 Social and emotional health concerns predominate
and can be an obstacle to physical health and taking
care of oneself
 Youth consistently express a need for
support and community
 Youth need their parents to be more supportive,
understanding, and accepting
 Issues for different identity groups are different
 Youth can and do find support and community online,
and they want more and better resources to do this
Key themes
 Online support groups for youth via chat
 Facilitated by experienced counselors
 Synchronous experience
 Optimal number of participants in each group
Digital LGBTQ Center
 Not a typical behavior to engage in
support groups
 Even less typical of digital behavior
 Need to create a safe(r) space
Support Groups
 Convey safe(r) space for LGBTQ youth
 Ground rules actively set
 Orient users about what to expect in
advance
 Enable administrators to remove
individuals with bad intentions
Goals for the implementation
Safe(r) space for LGBTQ youth
Ground Rules
Orientation to what to expect in
advance
Administrator Removal
THANK YOU!
Nicole Levitz
Nicole.levitz@ppfa.org

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Serving LGBTQ youth through digital support groups

  • 1. Serving LGBTQ youth through digital support groups Nicole Levitz Planned Parenthood Federation of America
  • 2.  LGBTQ participants were from 27 states (n=92)  2 in-person focus groups in Seattle, WA  2 in-person focus groups in Dallas, TX  8 national focus groups  20 personal online/telephone interviews Participant Demographics Alabama Alaska Arizona Arkansas California Delaware Florida Georgia Illinois Indiana Louisiana Massachusetts Maryland Michigan Minnesota Mississippi Montana Nebraska New Jersey New York North Carolina Ohio Oklahoma Tennessee Texas Virginia Washington
  • 3. Participant Demographics 17% 18% 25% 18% 20% 1% Age 15 Age 16 Age 17 Age 18 Age 19 Age 20 52% 16% 14% 11% 5% 1% White Latino Black Mixed Asian Native
  • 4. Participant Demographics (N=92) 36% 27% 25% 18% 17% 10% 7% Gay Man Queer Lesbian Questio… Bi Female Pansexual Bi Male Male 34% Female 34% Gender Queer, Gender Fluid or Non-binary 18% Transgender 14%
  • 5.  Social and emotional health concerns predominate and can be an obstacle to physical health and taking care of oneself  Youth consistently express a need for support and community  Youth need their parents to be more supportive, understanding, and accepting  Issues for different identity groups are different  Youth can and do find support and community online, and they want more and better resources to do this Key themes
  • 6.  Online support groups for youth via chat  Facilitated by experienced counselors  Synchronous experience  Optimal number of participants in each group Digital LGBTQ Center
  • 7.  Not a typical behavior to engage in support groups  Even less typical of digital behavior  Need to create a safe(r) space Support Groups
  • 8.  Convey safe(r) space for LGBTQ youth  Ground rules actively set  Orient users about what to expect in advance  Enable administrators to remove individuals with bad intentions Goals for the implementation
  • 9. Safe(r) space for LGBTQ youth
  • 11. Orientation to what to expect in advance