This document outlines consulting, training, and coaching services provided in the areas of continuous improvement, operational efficiency, and organizational effectiveness. Key services include implementing balanced scorecards, lean six sigma training, world class operations best practices, kaizen workplace simulations, organizational culture assessments, and leadership effectiveness assessments. Life coaching is also offered to help individuals with career issues, relationships, stress, addictions, and business ownership.

1. •Specialities:
• Continuous Improvement and Operational Efficiency
Strategy
• Implementation of World Class Best Practices
• Waste Reduction
• Leading and Managing Change
• Develop Organizational Culture Effectiveness
• Develop Leadership and Management Effectiveness

2. TRAINING, COACHING & CONSULTING
Balanced Score Card
Introduction to BSC
Development of BSC, formulating the strategy: Vision and
Mission, Setting Main Strategic Themes, Setting goals.
BSC Implementation, executing the strategy: Aligning
Strategic Initiatives,
 Drawing the Strategy Map, Selecting the Initiatives
Owners,
Cascading KPIs, Setting BSC Reviews at different level of the
Organization

3. Lean and Six Sigma
Yellow and Green Belt Training: Learning relevant tools and
techniques deliver 6 Sigma project
6 Sigma could be your Unifying Framework to Achieve your
Critical Success Factors, 3 basic Processes:
• DMAIC
• DMEDI
• Process Management (SIPOC) Supplier Input Process Output
Customer

4. World Class Operations
best practices training and
implementation such as:
• 5S, workplace organization
• Visual Performance
Management, setting and
displaying relevant KPIs
• Focused Improvement,
developing problem solving
teams
• Business Centred
Maintenance, reduce
equipment and machinery
break downs and
replacement cost.
Kaizen Workplace Training, Production Simulation
Team of +- 13-15 people simulate a work/production environment, need to
manufacture a certain product, within constraints of quality, quantity, cost and time.
The first run is done “cold”, they would do what they normally do based on basic
instructions given. Once the time is up and quota has not been met, there is the
explanation of CI concepts, 7+1 wastes, Takt time, JIT, Pull Systems, etc.
On the second run, normally, the group delivers an improvement up and over 300%.
Kaizen Reality-Show actual application (in the work place)
Based on the simulation, the group applies the concepts and knowledge learnt from
the simulation.

5. CONSULTING
Organizational Culture Effectiveness Assessment
Based on its assessment of Perceived Vs Preferred, it provides a graphic
representation of its congruence or incongruence with the industry that it
operates in and 6 main factors that characterize an organizational culture,
example graph.
• Dominant characteristics – which describe the general perception of
the organisation,
• Organisational leadership – exemplified by specific leaders’
approaches,
• Management of employees – which refers to management styles,
• Organisation glue – are key values that hold the organisation together
• Strategic emphases – what is perceived to be worth to pursue as core
competences, and
• Criteria of success – what defines success.
Organizational Culture Assessment Instrument, Company A, Feb 2013
Flexibility and Discrection
Stability and Control
InternalfocusandIntegration
ExternalFocusandDifferentiation
CLAN (A) ADHOCRACY (B)
HIERARCHY (D) MARKET (C)
50
40
30
20
10
30
10
40
50
20

6. Leadership Effectiveness
Assessment
MLQ* assessment based on Full
Range Leadership Model
And other management style
approaches assessments

7. • AREAS OF LIFE COACHING
• Career
• Leadership
• Relationship that’s not working,
• Negative thoughts and self-doubt,
• Problems at work,
• Wanting to be self-employed,
• Addictions,
• Running your own business,
• Downshifting and stress.
• The quality of our actions
stems from the quality of
our thinking
• Our thinking is affected by
our emotions
• Often we act the way we
feel!
• Do we always feel good
thus to act good?