The document summarizes the candidate's work experience as a Senior Contracts Co-Ordinator at MITIE Technical Facilities Management Ltd from February 2009 to September 2010. In this role, they were responsible for overseeing the administration, operations, human resources, and financial functions for the London Metropolitan University contract, including acting as the single point of contact, managing staff, monitoring budgets and billing, and addressing client queries. They left this position in September 2010 to take on a new senior role with more responsibilities for career development.

1. WORK EXPERIENCE
Employer : MITIE Technical Facilities Management Ltd
Position : Senior Contracts Co-Ordinator
Duration : February 2009 – September 2010
Contract(s) Responsible for
Key Responsibilities
OPERATIONS
:
:
London Metropolitan University
 Single point of contact for Contracts Manager and on-site team as well as client.
 Attend monthly team briefs with Contract Managers.
 Completing Manager’s monthly Report.
 Delegating workload to admin team and overseeing admin functions (Quality Control).
 Overseeing Contract Mobilisation & De-Mobilisation:
 Ensuring assets are uploaded on to business system used on contract.
 Ensuring Portfolio, BPN and Contract are set up on Oracle (MTFM Finance system).
 Approve Purchase Orders up to £10k to insure sub-contractors/suppliers are being paid in time.
 Assisting with producing necessary documentation for audits when required.
 Responsible for training new/existing admin on new/current systems and processes.
 Implementing new/revised procedures to ensure all tasks are uniform to the business unit but tailored to the
contract.
 Monitor Material spend tracker to ensure contract remain on budget.
 Client queries – dealing with client queries on all aspects relating to contract.
 Payroll – oversee and sign off overtime and Non Productive spread sheet.
 Oversee PPM process - ensuring PPMs are signed of in a timely manner as per the contract’s SLA/KPI.
 Booking in and maintaining Subbie contract visits – ensure all visits are booked in and spread sheet updated
with completed and upcoming visits.
 P-Cards (contract credit cards) – responsible for the allocation of P-card costs on Oracle to projects numbers on
a weekly basis so that they can be charged out against P6 (chargeable) work to client.
HR
 Carry out Grievances/investigations.
 Note taking for HR meetings.
 Address administration recruitment needs of contract along with Business Unit Administration. Manager (End-
to-end Recruitment):
 Generate vacancy.
 Create Job Description.
 Carry out interviews.
 Responsible for the employment process, i.e. completion of appointment forms, agreeing responsibilities, send
out of contract of employment etc.
 Responsible for HR form completions e.g. Payroll / change of job details etc.
 Carry out Return to work interviews / occupational health referrals.
 Conduct appraisals for administration teams.
 Conduct probation interviews for administration teams.
 Ensuring training needs are addressed and sent through training department.
 Monitor compliance & performance management processes.
 Conduct probationary, settling-in and exit interviews.
 Facilitate process to establish required organisational structure.
 General HR administrative function.
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2.  HR Reporting.
 Payroll management and administration.
 Process payroll & personnel information.
 Resolve Payroll queries.
 Communicating management/business decisions, company policies & procedures etc. to employees.
FINANCE
 Responsible for updating/chasing Aged Debt for contract responsible for and reviewing alongside
Contracts/Accounts Manager. Responsible for closing down any queries.
 Reporting/monitoring WIP (works in progress).
 Oversee WIP and ensure billing is carried out throughout the month.
 Billing:
 Insure monthly billing on chargeable works is carried out and send to client along with all the necessary back-
up documentation.
 Review and transfer Comprehensive works to 2.2.1 using prebill screen.
 Oversee P6 (chargeable works) P&L:
 Investigate and provide updates on P6 loss making, high margin jobs to senior Finance Manager Team.
 Ensure Credit notes are scanned onto Docuware for auditing purposes.
 Review and update P2 (Planned Preventative Maintenance) Billing Schedule.
 Responsible for carrying out the P2 monthly reconciliation and submissions.
 Actuals V Budget:
 Report back on flag up issues that require further investigation on a monthly basis.
 Point of contact for accounts payable/credit control/central finance team. Also responsible for closing down
any queries.
 Provide breakdown of chargeable and non-chargeable overtime.
Reason for Leaving : Career Development - Successful in application in senior
position with more responsibilities.
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