This document discusses key considerations for selecting a hotel property management system (PMS). It outlines financial considerations like costs, integration needs, and reporting requirements. It also addresses guest service factors such as staff skills, interface usability, data security, language support, and workflow efficiency. The document stresses performing thorough research, comparing options based on the hotel's unique needs, and ensuring the chosen system improves operations and staff experience over time.
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
http://www.hotelsystem.us
The E-Soft Hotel Management System (HMS) helps to manage & operate small to medium sized hotels. E-Soft Hotel Management System is a user-friendly, uncluttered and compact Hotel Management Software that automates the operation and management of a hotel. Our Hotel Management Software seamlessly integrates Reservations, Front Desk, Housekeeping functions on a single platform. An extensive variety of management reports can be generated from the E-Soft Hotel Management System.
Importance of guest cycle (Various stages, sectional staff in contact during each stage), Modes and sources of reservation, Procedure for taking reservations (Reservation form, conventional chart, density chart, booking diary with their detailed working and formats), Computerized system (CRS, Instant reservations), Types of reservation (guaranteed, confirmed, groups, FIT), Procedure for amendments, cancellation and overbooking
There are a lot of hotel PMS providers that offer a variety of services. This PPT explain the important factors for choosing a best PMS system for hotels. For more details visit https://djubo.com/en-id/cloud-property-management-system-for-hotels/
http://www.hotelsystem.us
The E-Soft Hotel Management System (HMS) helps to manage & operate small to medium sized hotels. E-Soft Hotel Management System is a user-friendly, uncluttered and compact Hotel Management Software that automates the operation and management of a hotel. Our Hotel Management Software seamlessly integrates Reservations, Front Desk, Housekeeping functions on a single platform. An extensive variety of management reports can be generated from the E-Soft Hotel Management System.
Importance of guest cycle (Various stages, sectional staff in contact during each stage), Modes and sources of reservation, Procedure for taking reservations (Reservation form, conventional chart, density chart, booking diary with their detailed working and formats), Computerized system (CRS, Instant reservations), Types of reservation (guaranteed, confirmed, groups, FIT), Procedure for amendments, cancellation and overbooking
Business process automation: The past, present and futureQorus Software
With current economic challenges and technology’s exponential growth shaping the way companies operate, automation has an integral role to play in many business processes. When utilized strategically, Business Process Automation (BPA) is a powerful tool for increasing productivity while reducing the amount of resources that are required to complete routine tasks.
By taking over repetitive (and often mind-numbing) tasks and processes, BPA can also play a key role in boosting staff engagement and satisfaction. This in turn increases talent retention and saves the costs associated with hiring and training new employees. With the mundane assignments taken care of by technology, employees have more time to focus on projects that require their unique human capabilities – such as creative thought, strategic decision-making or knowledge-based analysis.
That said, BPA goes beyond just handling routine tasks such as data manipulation or information management. It also covers the automation of complex business processes through the use of advanced technologies.
For more about how document automation should form part of your business strategy visit our website: https://www.qorusdocs.com/document-generation
Technology integration
TECHNOLOGY INTEGRATION
Student’s name: Unit 1: Critical Concepts and Competencies for the IT Professional
Tutor:
Institution: Kaplan University
Date of submission:
Table of Contents
Introduction
3
Current Infrustructure
3
Types of Networks
3
Types of business software
4
Benefits of an integrated Network
6
Conclusion
6
Bibliography
6
Introduction
As you all know by now we recently acquired the online widget retailer Widgets – R – Us. The payoff from joining with them is that it puts us into the position to become the world’s leading widget supplier, The acquisition of a retailer aspect to our already successful manufacturing company is a positive move and puts us ahead, especially after the recent bankruptcy of We Sell U Widgets thus management revolution through integration of these two ventures is no longer in doubt but a necessity.
1. Current infrastructure.
Widgets R Us or Widgets USA are both not in a technological position to handle the type of expansion we are considering undertaking. Our individual hardware and software needs as a company we are enlisting your help and advice to put us into a position to move forward. Integrating our business support systems managed by the IT department and operations support systems handled by the network team will boost the operational capacity and efficiency and thus better synchronizing of the technology backbone.
2. Network Types.
We have 3 different network types manly (Internet, intranet, extranet).
· Internet
This is the world-wide network of computers accessible to anyone who knows their Internet Protocol also called the ip address. All you need to access the Internet is your ip address and a computer. IP address is a unique set of numbers that defines the computer's location (e.g. 100.3.9.1) .The Internet is now global and can be accessed by anyone who can get access from an Internet service provider.
· Intranet
This network that is not available to the world outside of the Intranet it’s a personal network owned by the organization. The Intranet network is connected to the Internet then the Intranet will be hidden behind a firewall and thus if it allows access from the Internet it becomes an Extranet. The firewall helps in controlling access in between the Intranet and Internet and to permit access and control traffic to the Intranet and allow only the people who are members of our organization to gain access. The company mostly uses t for printing purposes to the central networked printers.
· Extranet
An Extranet is an Intranet that’s partially accessible to people authorized but outside the organizations intranet. The actual server, the computer that serves up the web pages, will reside behind a firewall that protects any intrusion. Access levels can be changed for different individuals and groups and this is done through access usernames and passwords.
3. Types of business software
· ERP (Enterprise Resource Planning) SYSTEMS ...
Top 10 key features of payroll software for startups!.pdfleenadavis3
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they come to a certain size. They think that manual payroll processing, or a limited
desktop software, is sufficient for their organisation
Running Head Operational Components1Operational Component.docxtodd581
Running Head: Operational Components
1
Operational Components
8
Operational Components
Student Name
Institution Affiliated
The operations plan will solely focus on the provision of cloud technology services – which is my chosen project. To begin with, the organizational chart is as shown below;
(Daud & Rahman, 2017).
Recruitment Plan
All the above employees are to be recruited and hence the need for a recruitment plan. The following are the steps to be developed in the recruitment process;
1. Assessment of requirement for the position/ Preparing an effective job Description
This step involves analyzing the roles in the company that has no personnel to deliver. As seen from the organizational chart, this step has been already done, but there is a need for continuous monitoring to determine any new job positions that may arise from the day-to-day operations. The roles of each post should be well documented as well as the remunerations involved.
2. Publicizing the availability of the position
This step involves advertising the position, e.g., in newspapers, radio, word of mouth, to the public. The organization can also contact agents who deal in labor supply for qualified personnel. Means for viable applicants to apply should also be well stipulated, e.g., uploading of resumes on the company website.
3. Conducting interviews and selection of employees
Methods such as online interviews, face-to-face interviews, sitting exams, should be devised concerning the appropriate line of work that the applicants are applying for. Also, orientation procedures should be put in place for the successful recruits to familiarize themselves with the company’s policies and day-to-day activities.
Employees’ Policies and Code of Ethics
The employees should conduct themselves as per the following stipulations at all times;
a) Code of Conduct
· Dress code – All employees should be dressed in official wear at all times when in the office. The official wear should not be in any way suggestive such that it makes fellow employees or customers uncomfortable.
· Workplace safety - All employees should adhere to the safety standards as stated in each risk policy availed to them. In addition, all employees should react accordingly in the event of emergencies such as fires (all these instructions are availed during the orientation process).
· Attendance – All employees should report for work all the required days as stipulated in their job description. If this is not possible, the appropriate channels should be followed (as specified during the orientation process) to avoid inconveniencing the operations of the company.
· Code of ethics – This section states how the employees should conduct or behave while in the office. Each employee should exhibit the following;
i. Be inclusive – Each employee should interact with fellow employees with no level of discrimination whatsoever. In other words, no employee or customer should be discriminated in whichever way, e.g., racial,.
Running Head Operational Components1Operational Component.docxglendar3
Running Head: Operational Components
1
Operational Components
8
Operational Components
Student Name
Institution Affiliated
The operations plan will solely focus on the provision of cloud technology services – which is my chosen project. To begin with, the organizational chart is as shown below;
(Daud & Rahman, 2017).
Recruitment Plan
All the above employees are to be recruited and hence the need for a recruitment plan. The following are the steps to be developed in the recruitment process;
1. Assessment of requirement for the position/ Preparing an effective job Description
This step involves analyzing the roles in the company that has no personnel to deliver. As seen from the organizational chart, this step has been already done, but there is a need for continuous monitoring to determine any new job positions that may arise from the day-to-day operations. The roles of each post should be well documented as well as the remunerations involved.
2. Publicizing the availability of the position
This step involves advertising the position, e.g., in newspapers, radio, word of mouth, to the public. The organization can also contact agents who deal in labor supply for qualified personnel. Means for viable applicants to apply should also be well stipulated, e.g., uploading of resumes on the company website.
3. Conducting interviews and selection of employees
Methods such as online interviews, face-to-face interviews, sitting exams, should be devised concerning the appropriate line of work that the applicants are applying for. Also, orientation procedures should be put in place for the successful recruits to familiarize themselves with the company’s policies and day-to-day activities.
Employees’ Policies and Code of Ethics
The employees should conduct themselves as per the following stipulations at all times;
a) Code of Conduct
· Dress code – All employees should be dressed in official wear at all times when in the office. The official wear should not be in any way suggestive such that it makes fellow employees or customers uncomfortable.
· Workplace safety - All employees should adhere to the safety standards as stated in each risk policy availed to them. In addition, all employees should react accordingly in the event of emergencies such as fires (all these instructions are availed during the orientation process).
· Attendance – All employees should report for work all the required days as stipulated in their job description. If this is not possible, the appropriate channels should be followed (as specified during the orientation process) to avoid inconveniencing the operations of the company.
· Code of ethics – This section states how the employees should conduct or behave while in the office. Each employee should exhibit the following;
i. Be inclusive – Each employee should interact with fellow employees with no level of discrimination whatsoever. In other words, no employee or customer should be discriminated in whichever way, e.g., racial,.
How can payroll processing software adapt to the evolving needs of businesses...HR365 India
payroll processing software HR365 can adapt to the evolving needs of businesses, helping them streamline payroll operations, ensure compliance, and focus on their core business activities.
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Payroll processing software can adapt to the evolving needs of businesses in ...HR365 India
Offering customization options allows businesses to tailor the software to their specific needs. This could include customizable fields for employee information, tax deductions, and benefits administration.
How Can Enterprise App Development Help Your Business Growth.pptxXDuce Corporation
Organizations have seen growth in the demand for enterprise app development. It has made
developers build multiple apps that help their clients to grow business with enterprise
applications. Such as Automated billing systems, Payment processing systems, Email
marketing systems, Customer Relationship Management (CRM), Enterprise Resource
Planning (ERP), Business Continuity Planning (BCP), Enterprise Application Integration
(EAI), Enterprise Content Management, Enterprise Messaging Systems (EMS), HR
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English pronunciation is different from Hindi.
It takes years for non-native speakers to get it right and even then, there are embarassing shortcomings.
Learning Phonetic alphabet can really simplify the process.
A PowerPoint presentation for the students of second semester in Hospitality Management colleges.
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PPT for students of 2nd semester of hotel management, it gives a brief but adequate understanding of the concepts related to Guest Cycle in modern hotels.
The slide is designed to be used by students who are starting to learn in an educational Institute.
It deals with Front Office Operations & Management.
All hotels now use computers extensively and staff must learn to work on the installed PMS. If your hotel has PMS installed, this document will assist you to work faster and more accurately.
French is an integral part of all hospitality management higher education programs. Students from countries like India already are struggling with English and here comes the mysterious French to make matters worse, Google Transalate & Google lens are very helpful in this regard.
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I ...Juraj Vysvader
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We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
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Utilocate offers a comprehensive solution for locate ticket management by automating and streamlining the entire process. By integrating with Geospatial Information Systems (GIS), it provides accurate mapping and visualization of utility locations, enhancing decision-making and reducing the risk of errors. The system's advanced data analytics tools help identify trends, predict potential issues, and optimize resource allocation, making the locate ticket management process smarter and more efficient. Additionally, automated ticket management ensures consistency and reduces human error, while real-time notifications keep all relevant personnel informed and ready to respond promptly.
The system's ability to streamline workflows and automate ticket routing significantly reduces the time taken to process each ticket, making the process faster and more efficient. Mobile access allows field technicians to update ticket information on the go, ensuring that the latest information is always available and accelerating the locate process. Overall, Utilocate not only enhances the efficiency and accuracy of locate ticket management but also improves safety by minimizing the risk of utility damage through precise and timely locates.
In the ever-evolving landscape of technology, enterprise software development is undergoing a significant transformation. Traditional coding methods are being challenged by innovative no-code solutions, which promise to streamline and democratize the software development process.
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- These are slides of the talk given at InteNSE'23: The 1st International Workshop on Interpretability and Robustness in Neural Software Engineering, co-located with the 45th International Conference on Software Engineering, ICSE 2023, Melbourne Australia
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1. Hotel Property Management System: how to decide
upon the best choice?
This presentation has beenprepared for the students of hotel and
Hospitality administration.
We would considerthis issue keeping in mind the three components of a
hotel PropertyManagement System suite.
1. Software
2. Hardware
3. Live ware i.e. The staff handling, maintaining and managing it.
For the sake of simplicity we would also divide our thoughts into two broad
areas;
A. Managing financial operations
B. Managing guest services operations
Before we proceed any further let us also take a brief look at other
automated/ computerized systems with which PMS has to interface,
integrate and collaborate.
Externalsystems:
Central reservation system (CRS)
Global distribution system (GDS)
Online travel agencies (OTA)
Revenue management system (RMS)
Customerrelations management system (CRM)
Internaland stand alone systems:
Point of sale system (POS)
Call accounting system (CAS)
Energy Management System (EMS)
Electronic locking system (ELS)
We also need to be aware of the number of function and task modules
within the PMS.
Financialconsiderations Guestservicesoperations
considerations
1. Financial goals and current
performance levels.
Daily workload of routine tasks
and stress level among
2. employees
2. Money available for purchase Present level of staff skills in
handling technical devices
3. Recurring expenses in running
and maintaining the software and
Hardware
Software interface with
employees and other systems,
ease of handling
4. Cost of training employeesand
hiring new experts
Customercare supportpolicy
5. Possibilityof upgrades and
Business expansion in future
Data security
6. Payment collectionand
integration with payment
gateways
Brand reputation, minimum
crash uptime
7. Level of inventory of physical
goods
Support for multiple languages
8. Requirementfor networking and
costinvolved
User access control and
accountability for actions
9. Generating reports statistics and
creating a useful management
information system
Logical workflow and speed of
computing data and retrieving
data
10. What is the comp set doing? Which is the current operating
system that staff is familiar with
11. Going for the latest, feature-rich
expensive system to stay ahead
of the competition
Doing their own research and
matching the software to the real
needs of the hotel.
A briefexplanationof the financialconsiderations listed in the table
above;
3. 1. Getting the software system must improve the level of profitability
that the hotel is currently enjoying. Computers are not meant to be
mere cosmetic accessories.
2. Overspending and exceeding the financial budget in the hope that
the latest devices and technologywill start giving results immediately
will be a childish mistake.
3. Getting a system that is cheap initially but expensive to maintain in
the future, for whatever reasons, e.g. upgrade fee,license fee,
customersupportfee; is not acceptable.
4. Many vendors charge a separate fee for training. We must enquire
about this aspectbefore selecting any brand.
5. A healthy business grows with time and the automation system must
be able to handle the expansion in workload in future. The software
company should also provide frequent bug fixes, reported by users.
6. The PMS must be able to process various types of cash and credit
transactions and also provide a secure ecosystemforthis.
7. The stockof goods or inventory is the capital that needs careful
monitoring and preservation. The PMS must be able to provide a
system for maintaining records of purchases, storage, and issue of
items in the vast hotel ecosystem.
8. Connectivity works on expensive networking infrastructure. The cost
for keeping the operations running seamlesslymust be kept in mind.
9. In the present age of big data analysis and artificial intelligence, the
least we can expectfrom a PMS is to provide us with extensive,
timely and accurate reports, so that we can take the right decisionat
the right time.
10. We need to be aware of the strength of our competitive set
hotels. If our competing hotels are successfully using a particular
brand and style of operation, there is no harm in copying them.
11. The technologyindustry is like any other industry when it
comes to selling philosophy. If you want the best and the latest, be
prepared to pay an exorbitant premium. However, the advantage of
going for the latest keeps you at peace for at least next 2 to 5 years.
A briefexplanationof the considerations,keepingguestservices
quality and staff morale in mind.
1. The workload that exists in the hotel operations, and how the staff is
able to tackle that load, is the most important considerationbefore
saying yes or no to buying a PMS. However in today's age going
digital does not remain a matter of personalchoice and convenience.
4. True symptoms that point to an urgent need of a Hotel PMS is the
volume of guest complaints and frequencyof ego clashes between
employees and departments.
2. Before jumping to buy the latest automation system,its effecton the
staff and their ability to handle it must be thought of.
3. The interface of software is the main home page on which
menu, tools are visible. This interface should be simple and logically
organized so as to help the user easily navigate from one window to
another.
4. Customercare supportpolicy of a hotel is nothing but the attitude of
the management toward guests.Having a fully automated
system helps the employees in efficiently recording data, retrieving
information, processing transactions and handling complaints.
5. The issue of data security has been highlighted in recent years when
Facebookwas accused of data leak. Due to the ongoing
confrontation between India and China, India has blocked many
Chinese apps, blaming them for leaking data of Indian citizens to
Chinese government and business organizations.
Students need to understand this need for data security. If a criminal gets
access to the location data of a Smartphone user they can very easily find
out when they are out of their homes or hotel rooms. These homes and
rooms become a very easy target for all types of criminals.
Another issue with data is the marketing and sales. Having access to the
contact details of an individual allows the business to send promotional
messagesand offers before the competition;and claim their business.
Another aspectof data security is the health records of an individual.
Spending money on illnesses, especially the serious ones, is not a matter
of choice.The family of the patient will do everything that it takes, in order
to get the best possibletreatment. Medical care is also a profit making
business.Having information of seriously ill patients will give an unfair
advantage to the hospital and doctors having it.
Let us also understand the power behind search engines like Google and
social media platforms like Facebook.Google easily knows the most
frequently searched individuals, goods and services;with very accurate
geographic and demographic markers (indicators). This knowledge, if
shared with companies at the right time can yield handsome sales on a
continuous basis.Facebookalso records the patterns of user behaviour
and can predicttheir choices, responsesand actions under different
circumstances very accurately. Simply speaking, they know who the
5. customeris and what does she want? It is a gold mine. Mark Zuckerberg’s
wealth rank is right up there.
6. Every brand gets its reputation through word of mouth. Going for the
most popular brand may only mean paying an extra premium. But the
features and the ease of functionality that it offers is worth it in the long run.
7. If the PMS provides supportfor multiple languages, it helps a
multicultural staff and multilingual International guests.
8. The PMS must provide secure login for employees of all levels and
maintain a step-by-step record of all addition, deletionand modificationof
data; to ensure fail proof accountability and legally sustainable disciplinary
proceedings against employees committing thefts, frauds and
embezzlement.
9. The steps of working within the PMS should be in sync with the
physical proceduresin the hotel guest cycle. If two succeeding steps are
on two differentpages it not only wastes time but it also creates stress and
frustration for employees. The general speed of computations should also
be quick. The hardware should have ergonomic effectiveness;matching
the work habits and style of differentemployees.
10. The issue of having one of the four major operating systems on which
the PMS functions does not depend so much on reputation as it depends
on the familiarity of the staff with that operating system. The four major
operating systems are;
Apple iOS
MicrosoftWindows
Linux
Google Chrome
11. Just like when we buy a Smartphone by comparing the important
specifications like processorspeed, type of screen, available RAM
size, and internal storage memoryand after sales Service support, we also
need to selectany PMS by doing our own intensive research, careful
comparisons, analyzing online reviews and feedbackfrom existing users.
Presentation by: Praveen Jha
Senior lecturer
Institute of Hotel Management
Hajipur, (Patna), Bihar