SEGMENTATION   TARGETING       POSITIONING




                       BY,
                       BHAWANA SHARMA
                       DEEPENDRA PRATAP SINGH
                       KAVISH JAIN
                       SUCHI MAHESHWARI
                       TRIPTI DUNGARWAL
SELECT CUSTOMER             DECIDE ON A VALUE
    TO SERVE                  PROPOSITION
   SEGMENTATION              DIFFERENTIATION
  DIVIDE THE TOTAL          DIFFERENTIATE THE
MARKET INTO SMALLER        MARKET OFFERING TO
     SEGMENTS                     CREATE SUPERIOR
                 CREATING VALUE    CUSTOMER VALUE
                  FOR TARGETED
                   CUSTOMERS
     TARGETING                    POSITIONING
SELECT THE SEGMENT OR      POSITION THE MARKET
  SEGMENTS TO ENTER       OFFERING IN THE MINDS
                          OF TARGET CUSTOMERS
SEGMENTATION
• Market segmentation is dividing a market into
  distinct groups with distinct needs,
  characteristics or behavior who might require
  separate products on marketing mix.
SEGMENTING CONSUMER
        MARKET

GEOGRAPHICAL SEGMENTATION

DEMOGRAPHIC SEGMENTATION

PSYCHOGRAPGHIC SEGMENTATION

BEHAVIOURAL SEGMENTATION
GEOGRAPHICAL
 SEGMENTATION
World region or country


   City or metro size


       Climate
DEMOGRAPIC
SEGMENTATION
   Age

            Gender

   Income


         Occupation

   Religion
PSYCHOGRAPHIC
 SEGMENTATION

  Social class

   Lifestyle

   Personality
BEHAVIORAL
SEGMENTATION
    Occasion

        Benefit

         User

     Loyalty status

Attitude towards product
REQUIREMENTS OF EFFECTIVE
      SEGMENTATION
        Measurable

        Accessible

        Substantial

       Differentiable

        Actionable
TARGETING
• Targeting is the actual selection of the
  segment you want to serve the target market
  is the group of people or organizations whose
  needs a product is specifically designed to
  satisfy
EVALUATING TARGET
         SEGMENTS
                • how large is this target market? Worth
     Size         pursuing?

  Expected      • even if the market is small, it may be profitable
  Growth          if there are indications that it will grow.

 Competitive    • low competition equals attractive market
   Position

Cost to Reach   • Is this market accessible with our tactics?


Compatibility    • how aligned is this market to our goals?
TARGET MARKETING
                                  Targeting
Undifferentiated mass marketing    broadly



    Differentiated segmented
           marketing


 Concentrated niche marketing


    Micromarketing (local or      Targeting
         individual)              narrowly
WOODLAND SHOES            MCDONALDS                BAJAJ




       HIMALAYAN PUBLIATION       COKE AND PEPSI
POSITIONING
• A product position is the way a product is
  defined by consumers on important attributes
  – the place the product occupies in consumers
  minds relative to competing products.
POSITIONING MAPS
CHOOSING A POSITIONING
      STARTEGY
       More for more

     More for the same

        More for less

        Same for less

      Less for much less
DIFFERENTIATION
      PRODUCT

  ADDITIONAL SERVICE

       DESIGN

        PRICE

    PEOPLE (STAFF)
EXAMPLES
SEGMENTATION


                     IMPULSE SEGMENT
For eating then and there
“Khaane walo ko khane ka bahana chaiye”


                       GIFT SEGMENT
Purchased to gift some one
TARGET MARKET
POSITIONING
ITC BINGO
SEGMENTATION
Geography
• North
                     Plain Salted
• South
• East
• West
                 Mustard Sting            Nimbu Flavour

Taste
•Salted
•Mustard sting        Spicy Red/ Chilly
•Nimbu
•Chilly
TARGETING
Demographic (Age)



          12-20
                                    Psychographic
           Age                      (Attitude/Behavior)
   >50              20-35
           class


          35-50             Conservative, reserved, shy

                            Outgoing, Fun loving, Bindass
POSITIONING


                             Bingo! is positioned as a youthful
                              and innovative snack, offering
                              the consumers with choice in
                              terms of both formats and
                              flavors including Local tastes.

Crisp and Clear Punch line
RED BULL
SEGMENTATION
• Red bull avoided usual methods of
  marketing, relying more on what is called as
  “buzz marketing” or word-of-mouth
• Red bull advertise directly to generation y, then
  so called millennial: people born after 1981
• ‘student brand managers’ who would be used to
  promote red bull on university campuses. These
  students would be encouraged to throw parties
  at which cases of red bull will be distributed
TARGET MARKET
Core target market segments of red bull consists of the
core age group of 15-60 years


Energy drinks with high sugar level are more popular
among children and women, while energy drinks with
strong taste and flavor are more preferred by male
consumers


Recent studies also indicate that 65% of the energy drink
market consists of male consumers.
POSITIONING
RED BULL BRAND
 POSITIONING
SEGMENTATION
• On the basis of Geography

     -divided Indian market in telecom
 circles.

   -Subdivided States into category A, B
 and C
TARGETING
• Earlier elite class above age group of 25
  years.
• Corporate people and business men.
• Again targeted youth by introducing
  YOUTOPIA plan.
• Targeted women and senior citizens by
  introducing post paid plans.
POSITIONING
• Tagline- “ EXPRESS YOURSELF ”.
• Positioned in premium category aimed at
  elite class of society.
• Perception of aspirational and lifestyle
  brand.
• Airtel decided that the brand should always
  connote leadership - be it in
  network, innovations, offerings or services
• Sponsored games like Golf.
segmenting targeting and positioning

segmenting targeting and positioning

  • 1.
    SEGMENTATION TARGETING POSITIONING BY, BHAWANA SHARMA DEEPENDRA PRATAP SINGH KAVISH JAIN SUCHI MAHESHWARI TRIPTI DUNGARWAL
  • 3.
    SELECT CUSTOMER DECIDE ON A VALUE TO SERVE PROPOSITION SEGMENTATION DIFFERENTIATION DIVIDE THE TOTAL DIFFERENTIATE THE MARKET INTO SMALLER MARKET OFFERING TO SEGMENTS CREATE SUPERIOR CREATING VALUE CUSTOMER VALUE FOR TARGETED CUSTOMERS TARGETING POSITIONING SELECT THE SEGMENT OR POSITION THE MARKET SEGMENTS TO ENTER OFFERING IN THE MINDS OF TARGET CUSTOMERS
  • 4.
    SEGMENTATION • Market segmentationis dividing a market into distinct groups with distinct needs, characteristics or behavior who might require separate products on marketing mix.
  • 5.
    SEGMENTING CONSUMER MARKET GEOGRAPHICAL SEGMENTATION DEMOGRAPHIC SEGMENTATION PSYCHOGRAPGHIC SEGMENTATION BEHAVIOURAL SEGMENTATION
  • 6.
    GEOGRAPHICAL SEGMENTATION World regionor country City or metro size Climate
  • 7.
    DEMOGRAPIC SEGMENTATION Age Gender Income Occupation Religion
  • 8.
    PSYCHOGRAPHIC SEGMENTATION Social class Lifestyle Personality
  • 9.
    BEHAVIORAL SEGMENTATION Occasion Benefit User Loyalty status Attitude towards product
  • 10.
    REQUIREMENTS OF EFFECTIVE SEGMENTATION Measurable Accessible Substantial Differentiable Actionable
  • 11.
    TARGETING • Targeting isthe actual selection of the segment you want to serve the target market is the group of people or organizations whose needs a product is specifically designed to satisfy
  • 12.
    EVALUATING TARGET SEGMENTS • how large is this target market? Worth Size pursuing? Expected • even if the market is small, it may be profitable Growth if there are indications that it will grow. Competitive • low competition equals attractive market Position Cost to Reach • Is this market accessible with our tactics? Compatibility • how aligned is this market to our goals?
  • 13.
    TARGET MARKETING Targeting Undifferentiated mass marketing broadly Differentiated segmented marketing Concentrated niche marketing Micromarketing (local or Targeting individual) narrowly
  • 14.
    WOODLAND SHOES MCDONALDS BAJAJ HIMALAYAN PUBLIATION COKE AND PEPSI
  • 15.
    POSITIONING • A productposition is the way a product is defined by consumers on important attributes – the place the product occupies in consumers minds relative to competing products.
  • 16.
  • 17.
    CHOOSING A POSITIONING STARTEGY More for more More for the same More for less Same for less Less for much less
  • 18.
    DIFFERENTIATION PRODUCT ADDITIONAL SERVICE DESIGN PRICE PEOPLE (STAFF)
  • 19.
  • 21.
    SEGMENTATION IMPULSE SEGMENT For eating then and there “Khaane walo ko khane ka bahana chaiye” GIFT SEGMENT Purchased to gift some one
  • 22.
  • 23.
  • 24.
  • 25.
    SEGMENTATION Geography • North Plain Salted • South • East • West Mustard Sting Nimbu Flavour Taste •Salted •Mustard sting Spicy Red/ Chilly •Nimbu •Chilly
  • 26.
    TARGETING Demographic (Age) 12-20 Psychographic Age (Attitude/Behavior) >50 20-35 class 35-50 Conservative, reserved, shy Outgoing, Fun loving, Bindass
  • 27.
    POSITIONING Bingo! is positioned as a youthful and innovative snack, offering the consumers with choice in terms of both formats and flavors including Local tastes. Crisp and Clear Punch line
  • 28.
  • 29.
    SEGMENTATION • Red bullavoided usual methods of marketing, relying more on what is called as “buzz marketing” or word-of-mouth • Red bull advertise directly to generation y, then so called millennial: people born after 1981 • ‘student brand managers’ who would be used to promote red bull on university campuses. These students would be encouraged to throw parties at which cases of red bull will be distributed
  • 30.
    TARGET MARKET Core targetmarket segments of red bull consists of the core age group of 15-60 years Energy drinks with high sugar level are more popular among children and women, while energy drinks with strong taste and flavor are more preferred by male consumers Recent studies also indicate that 65% of the energy drink market consists of male consumers.
  • 31.
  • 32.
    RED BULL BRAND POSITIONING
  • 34.
    SEGMENTATION • On thebasis of Geography -divided Indian market in telecom circles. -Subdivided States into category A, B and C
  • 35.
    TARGETING • Earlier eliteclass above age group of 25 years. • Corporate people and business men. • Again targeted youth by introducing YOUTOPIA plan. • Targeted women and senior citizens by introducing post paid plans.
  • 36.
    POSITIONING • Tagline- “EXPRESS YOURSELF ”. • Positioned in premium category aimed at elite class of society. • Perception of aspirational and lifestyle brand. • Airtel decided that the brand should always connote leadership - be it in network, innovations, offerings or services • Sponsored games like Golf.