The document discusses the different roles that leaders take on. It describes five critical roles or "hats" that leaders wear: 1) the truth-seeker who gathers information to understand where the organization needs to go, 2) the direction-setter who sets the course for others to follow, 3) the agent of change who catalyzes organizational change, 4) the spokesperson who sells and communicates the needed changes internally and externally, and 5) the coach/team builder who helps the team maintain focus and live the vision. Understanding these different roles is important for leadership.