There’s no doubt that technological advances have made our world faster, smaller, and more connected. Ironically, many of the relationships between companies and customers couldn’t be further apart. This is because consumers will continue to have access to more - more content, more products, and more choice. Therefore, the need to build meaningful relationships with your customers is not an option, but a requirement. The companies who are willing to invest in this mindset and approach are going to be the ones who win. In this session, Mack will tell you how you can build your business and marketing for the long term by looking beyond a content strategy. She will share how to start, how to implement, and how to win your industry with it.