Being a qualified Post Graduate holding Master in Computer Applications (MCA) and a seasoned IT Professional, I have a rich and extensive experience of over 16 years, including 18 months in International (USA) environment for Banking & Financial Services sectors which deal with Retail Banking, Card Switching and Payment Gateways, Cards Processing for Financial & Non-Financial Transactions of eCommerce, Electronic Funds Transfer (EFT), Settlement of funds across various financial entities in day to day Core Banking and Electronic Payments.
Izhar Ahmad has over 8 years of experience in banking operations including commercial banking, retail banking, and consumer banking. He is currently the Operations Head at Bank of Bahrain & Kuwait B.S.C. Previously he has worked at ICICI Bank Ltd and Axis Bank Ltd in roles with increasing responsibility over branch operations, trade finance operations, administration, and financial control. He has expertise in various banking software systems including Finacle core banking and has experience in areas like risk management, auditing, customer service, and training.
The document discusses e-banking, including its introduction, meaning, functions, types, advantages, and limitations. E-banking refers to electronic banking where financial services are provided to customers via the internet. It allows customers to perform transactions remotely like checking account balances, transferring funds between accounts, paying bills online, and investing. The main advantages mentioned are convenience, time savings, ability to access accounts 24/7 from anywhere, and integration with ERP systems.
This document provides an overview of cheques and payment mechanisms in banking. It defines what a cheque is, the key parties involved, and features of cheques. It describes the magnetic code line that was adopted in 1999 to improve cheque processing. It classifies different types of cheques such as bearer, order, open, and crossed cheques. It also discusses advantages and disadvantages of cheques and electronic payments. Finally, it provides an overview of various payment mechanisms used in banking such as RTGS, clearing, e-commerce payments, SWIFT and interbank networks.
Delmaine J has over 15 years of experience in credit analysis and underwriting. She currently works as an Underwriter at Lombard Insurance, where she analyzes client financials and risks to provide insurance quotes and facilities between R10m to R500m. Previously, she was a Credit Analyst at ABSA and Nedbank, where she completed credit applications, analyzed statements, and monitored client accounts and risk exposures. She holds a BComm in Marketing and an Honours in Financial Management.
This document provides an overview of online payment gateways. It discusses how payment gateways work by transmitting transaction data between merchants, customers, and financial institutions to authorize payments. It also describes typical transaction processes, security measures used, and examples of major payment gateway services like PayPal. Common functions of payment gateways are processing credit card payments, protecting sensitive data, and facilitating real-time authorizations.
This document discusses card and payment security procedures for South African Airways. It outlines questions to ask customers during card present and not present transactions to verify identity and transaction legitimacy. It also covers chargebacks, transaction risk management, identifying suspicious travel patterns, and complying with payment security standards to reduce fraud.
This document provides an overview of card payment systems. It describes the simplified authorization flow when a customer makes a payment by credit or debit card, involving the merchant, acquirer/processor, payment brand, and issuer. It also discusses electronic data capture, the ISO 8583 financial transaction message format, magnetic stripe vs EMV chip cards, verification options, card not present transactions, card management systems, and the simplified settlement flow.
Izhar Ahmad has over 8 years of experience in banking operations including commercial banking, retail banking, and consumer banking. He is currently the Operations Head at Bank of Bahrain & Kuwait B.S.C. Previously he has worked at ICICI Bank Ltd and Axis Bank Ltd in roles with increasing responsibility over branch operations, trade finance operations, administration, and financial control. He has expertise in various banking software systems including Finacle core banking and has experience in areas like risk management, auditing, customer service, and training.
The document discusses e-banking, including its introduction, meaning, functions, types, advantages, and limitations. E-banking refers to electronic banking where financial services are provided to customers via the internet. It allows customers to perform transactions remotely like checking account balances, transferring funds between accounts, paying bills online, and investing. The main advantages mentioned are convenience, time savings, ability to access accounts 24/7 from anywhere, and integration with ERP systems.
This document provides an overview of cheques and payment mechanisms in banking. It defines what a cheque is, the key parties involved, and features of cheques. It describes the magnetic code line that was adopted in 1999 to improve cheque processing. It classifies different types of cheques such as bearer, order, open, and crossed cheques. It also discusses advantages and disadvantages of cheques and electronic payments. Finally, it provides an overview of various payment mechanisms used in banking such as RTGS, clearing, e-commerce payments, SWIFT and interbank networks.
Delmaine J has over 15 years of experience in credit analysis and underwriting. She currently works as an Underwriter at Lombard Insurance, where she analyzes client financials and risks to provide insurance quotes and facilities between R10m to R500m. Previously, she was a Credit Analyst at ABSA and Nedbank, where she completed credit applications, analyzed statements, and monitored client accounts and risk exposures. She holds a BComm in Marketing and an Honours in Financial Management.
This document provides an overview of online payment gateways. It discusses how payment gateways work by transmitting transaction data between merchants, customers, and financial institutions to authorize payments. It also describes typical transaction processes, security measures used, and examples of major payment gateway services like PayPal. Common functions of payment gateways are processing credit card payments, protecting sensitive data, and facilitating real-time authorizations.
This document discusses card and payment security procedures for South African Airways. It outlines questions to ask customers during card present and not present transactions to verify identity and transaction legitimacy. It also covers chargebacks, transaction risk management, identifying suspicious travel patterns, and complying with payment security standards to reduce fraud.
This document provides an overview of card payment systems. It describes the simplified authorization flow when a customer makes a payment by credit or debit card, involving the merchant, acquirer/processor, payment brand, and issuer. It also discusses electronic data capture, the ISO 8583 financial transaction message format, magnetic stripe vs EMV chip cards, verification options, card not present transactions, card management systems, and the simplified settlement flow.
Brandy Rodriguez is seeking a position that utilizes her experience, education, abilities, and teamwork skills. She has over 10 years of experience in customer service, mortgage lending, and medical billing. Her qualifications include strong computer skills, the ability to multi-task and work accurately under deadlines. Her background includes roles in loan underwriting, foreclosure processing, call center support, and accounts receivable.
The document provides an overview of the complex Canadian payments system landscape, which involves a wide range of stakeholders. There is significant innovation and choice in payment methods for consumers and businesses. The regulatory environment is also complex, with multiple regulators and government bodies involved. Key trends include the declining use of cheques and growing electronic payments, as well as innovation centered around consumer payments.
In this ppt u will find information related to operation management in banking and its future scope and Role of Information Technology in Banking and also the Trends in technology in banking.
Clearing is the mutual settlement of claims among member banks for instruments like cheques drawn on one another. It involves member banks meeting at an agreed time and place to settle the net amounts payable or receivable. There are different types of clearing including counter, MICR, and cheque truncation system clearing. Clearing can also be classified as inward, inward returns, outward, and outward returns depending on whether the bank is receiving or sending instruments for collection.
PSD2: The Advent of the New Payments Market in EuropeTransUnion
Register today for this webinar that summarizes Aite Group’s PSD2 Research Report, commissioned by iovation, a TransUnion Company, providing an in-depth analysis of how those in the payment services and e-commerce market should prepare to handle the new strong customer authentication (SCA) requirements under the second Payment Services Directive (PSD2).
Join Angie White, Product Marketing Manager and PSD2 expert at iovation, a TransUnion Company, and Ron Van Wezel, Senior Analyst at Aite Group's Retail Banking and Payments Practice, as they analyze the results of the actual market status in Europe regarding the main changes that PSD2 will bring to the online payments market. Learn what Aite Group concluded after interviewing 20 payments executives from European banks, other PSPs, merchants, payment networks and industry experts.
Key takeaways:
The impact of PSD2, highlighting the priorities that organizations have yet to manage in the transition to the new world after PSD2.
How organizations seek to implement the requirements for secure customer authentication (SCA) and minimize the impact on customer experience.
An analysis of the potential of payment innovation and open banking as a result of PSD2.
If you haven’t already, register for this complimentary research report, PSD2: Advent of the New Payments Market in Europe.
Read the overview of the implications of PSD2 for the payment space in relation to fraud prevention and authentication, including recommendations for banks and other players on how to comply while minimizing friction during the payment process.
Chapter commercial banks b.v.raghunandan 2SVS College
Commercial banks have primary functions of receiving deposits, lending to the public, and making investments. They receive demand and time deposits, provide overdrafts, loans, and cash credits for lending. For investments, they purchase treasury bills, government bonds, corporate securities, and more. Banks create credit by sanctioning loans and allowing customers to withdraw funds via check.
This document provides definitions for common payment terms used in the payments industry. It defines key terms including acquirer, authorization, average transaction size, BIN, capture, cardholder, chargeback, credit card associations, interchange fee, merchant account, mobile payment, payment processor, POS, and transaction fee. Understanding these terms makes working with payment providers and understanding costs easier.
The document discusses electronic payment systems, their objectives, examples, types, and security services. It describes methods like e-cash, smart cards, and credit/debit cards. E-cash uses cryptographic algorithms to prevent double spending while preserving anonymity. Smart cards can process data and payments. Credit cards require repayment of spent amounts. Payment gateways protect credit card details and ensure secure transactions between customers, merchants and processors. The conclusion states that electronic payment systems have expanded markets and made payments more convenient.
The document provides an overview of the Secure Electronic Transaction (SET) protocol. It discusses:
- SET is an open encryption standard designed to securely process credit card transactions over the internet. It uses digital certificates and signatures.
- Key components of SET include confidentiality of information, integrity of data, cardholder authentication, and merchant authentication.
- A SET transaction involves a cardholder, merchant, issuer, acquirer, payment gateway, and certification authority going through an initiate request, initiate response, purchase request, and purchase response process.
- Payment authorization and capture are also part of the SET transaction flow. Digital signatures and certificates are used to authenticate parties and messages.
This presentation is an overview of my past professional and academic experience in the banking industry with regards to controlling and finance functions in various divisions from 2008 to 2010.The topics mentioned here all purely based on my experience and knowledge of how the retail banking functions, what are its main activities, tools and techniques and what I learnt from their implementation in day to day working life during my tenure in the retail banking area as an Analyst/Branch officer
Samuel Kamal Nicola is seeking a full time job in an international bank or in credit cards. He has over 22 years of experience in banking, especially in the cards field. He held several managerial positions at Network International Egypt related to merchant acquiring, card issuance operations, and merchant support. He has extensive experience handling tasks like DCC reconciliation, chargeback transactions, risk management, and quality control. Samuel has a Diploma in Financial Services from the Chartered Institute of Bankers in Scotland and a Bachelor's degree in Commerce from Helwan University in Egypt.
Direct Debit Services helps organizations automate recurring payments from their clients. These are extensively used by non-profits for collecting regular gifts, by utility and telecom companies to collect monthly bill payments, by non-bank lenders to collect loan repayments, by membership based organizations to collect monthly fees etc. Direct Debit Services are easy to set-up, require no help from an organizations IT department, are fully secure and significantly cut down an organizations administration costs.
A payment gateway is a service that allows online businesses to accept electronic payments for items purchased online. It securely transmits information between the customer's bank and the merchant's bank to facilitate processing payments. Common payment gateways include PayPal, Authorize.Net, and WorldPay. Payment gateways provide security for financial transactions online and allow merchants to accept credit card payments with fees for setup and transactions.
This document discusses various electronic payment methods. It begins by defining e-payments and noting they can take many forms beyond just online transactions. It then covers traditional methods like cash, checks and credit/debit cards. Different payment options are selected based on factors like convenience, traceability, and fraud protection. Credit cards are explained in detail, outlining their business model. Requirements for e-payment methods include enabling payments while preventing fraud and ensuring privacy and scalability. Pros and cons of e-payments are provided. Various specific e-payment options are then outlined, including digital currency, e-wallets, peer-to-peer payments, smart cards, and micro-payments. Credit card fraud and ways to limit it are
- Dorothy C. Willis has considerable experience in finance and the banking industry, handling clients' accounts and trading activities including various equities, bonds, and other financial instruments.
- She has worked in client service and operations roles at several large banks, including Wells Fargo, Bank of New York, and Wachovia, gaining experience in securities processing, reconciliation, problem-solving, and resolving client issues.
- Her background includes daily interaction with clients, balancing accounts, researching trades, and training other administrators.
The KYC compliance process involves verification of documents, data entry, potential data modifications, dispatching documents, printing acknowledgement letters, and allowing for detail changes. Key steps include verifying applicant and document details, entering applicant data, generating reference numbers, selecting investor and exempt types, committing entries, printing letters, batching documents, and dispatching documents to CDSL for processing. Details can later be modified through a separate change detail module if needed.
Kimberly Jones has over 36 years of experience in accounting, customer service, and office administration. She currently works as the Assistant to the Director of Maintenance at Bowman Trailer Leasing, where she manages inventory, handles customer disputes, and assists mechanics. Previously, she held roles such as Branch Manager, Bookkeeper, and Student Account Specialist. Jones has a certificate in Office Administration and is proficient in Microsoft Office, accounting software, and typing.
Srinath is seeking a position as a business analyst with over 8 years of experience in banking and IT. He has worked as a senior business analyst at Cognizant Technology Solutions and has experience in requirements gathering, documentation, testing, and project management. His skills include Oracle, SQL, UML, testing methodologies, and banking/KYC processes.
Sunil Puthan Veetil has over 10 years of experience in Islamic retail banking operations and banking IT projects. He has experience implementing core banking systems at Qatar Islamic Bank and Dubai Islamic Bank. Currently he is an Operation Executive at Qatar Islamic Bank supervising various teams including projects, payments investigations, banc assurance, and direct debit transactions. He has experience in project management, payments operations, account opening, and cash management.
1) This document is a curriculum vitae for Anjaneya Gupta that outlines his work experience and qualifications.
2) He has over 2 years of experience in manual testing, quality assurance, and product testing across various stages of the software development life cycle.
3) His most recent role is as a Programmer Analyst at Cognizant Technology Solutions where he has worked on banking projects involving the Temenos T24 banking product and automation testing using tools like TOSCA and QTP.
Sendil Kumar Dhanashekar is an IT professional with over 10 years of experience as a Business Analyst in the banking and financial services domain. He has extensive experience working on projects involving requirements gathering, documentation, testing and implementation using agile methodologies. His technical skills include working with tools such as ALM, Jira, Unix and he has knowledge of XML and SQL. He has worked on various projects for clients including Sainsbury Bank, CITI Bank and ISG Nova soft technologies on solutions such as Profile core banking, ALS and MORVISION.
Brandy Rodriguez is seeking a position that utilizes her experience, education, abilities, and teamwork skills. She has over 10 years of experience in customer service, mortgage lending, and medical billing. Her qualifications include strong computer skills, the ability to multi-task and work accurately under deadlines. Her background includes roles in loan underwriting, foreclosure processing, call center support, and accounts receivable.
The document provides an overview of the complex Canadian payments system landscape, which involves a wide range of stakeholders. There is significant innovation and choice in payment methods for consumers and businesses. The regulatory environment is also complex, with multiple regulators and government bodies involved. Key trends include the declining use of cheques and growing electronic payments, as well as innovation centered around consumer payments.
In this ppt u will find information related to operation management in banking and its future scope and Role of Information Technology in Banking and also the Trends in technology in banking.
Clearing is the mutual settlement of claims among member banks for instruments like cheques drawn on one another. It involves member banks meeting at an agreed time and place to settle the net amounts payable or receivable. There are different types of clearing including counter, MICR, and cheque truncation system clearing. Clearing can also be classified as inward, inward returns, outward, and outward returns depending on whether the bank is receiving or sending instruments for collection.
PSD2: The Advent of the New Payments Market in EuropeTransUnion
Register today for this webinar that summarizes Aite Group’s PSD2 Research Report, commissioned by iovation, a TransUnion Company, providing an in-depth analysis of how those in the payment services and e-commerce market should prepare to handle the new strong customer authentication (SCA) requirements under the second Payment Services Directive (PSD2).
Join Angie White, Product Marketing Manager and PSD2 expert at iovation, a TransUnion Company, and Ron Van Wezel, Senior Analyst at Aite Group's Retail Banking and Payments Practice, as they analyze the results of the actual market status in Europe regarding the main changes that PSD2 will bring to the online payments market. Learn what Aite Group concluded after interviewing 20 payments executives from European banks, other PSPs, merchants, payment networks and industry experts.
Key takeaways:
The impact of PSD2, highlighting the priorities that organizations have yet to manage in the transition to the new world after PSD2.
How organizations seek to implement the requirements for secure customer authentication (SCA) and minimize the impact on customer experience.
An analysis of the potential of payment innovation and open banking as a result of PSD2.
If you haven’t already, register for this complimentary research report, PSD2: Advent of the New Payments Market in Europe.
Read the overview of the implications of PSD2 for the payment space in relation to fraud prevention and authentication, including recommendations for banks and other players on how to comply while minimizing friction during the payment process.
Chapter commercial banks b.v.raghunandan 2SVS College
Commercial banks have primary functions of receiving deposits, lending to the public, and making investments. They receive demand and time deposits, provide overdrafts, loans, and cash credits for lending. For investments, they purchase treasury bills, government bonds, corporate securities, and more. Banks create credit by sanctioning loans and allowing customers to withdraw funds via check.
This document provides definitions for common payment terms used in the payments industry. It defines key terms including acquirer, authorization, average transaction size, BIN, capture, cardholder, chargeback, credit card associations, interchange fee, merchant account, mobile payment, payment processor, POS, and transaction fee. Understanding these terms makes working with payment providers and understanding costs easier.
The document discusses electronic payment systems, their objectives, examples, types, and security services. It describes methods like e-cash, smart cards, and credit/debit cards. E-cash uses cryptographic algorithms to prevent double spending while preserving anonymity. Smart cards can process data and payments. Credit cards require repayment of spent amounts. Payment gateways protect credit card details and ensure secure transactions between customers, merchants and processors. The conclusion states that electronic payment systems have expanded markets and made payments more convenient.
The document provides an overview of the Secure Electronic Transaction (SET) protocol. It discusses:
- SET is an open encryption standard designed to securely process credit card transactions over the internet. It uses digital certificates and signatures.
- Key components of SET include confidentiality of information, integrity of data, cardholder authentication, and merchant authentication.
- A SET transaction involves a cardholder, merchant, issuer, acquirer, payment gateway, and certification authority going through an initiate request, initiate response, purchase request, and purchase response process.
- Payment authorization and capture are also part of the SET transaction flow. Digital signatures and certificates are used to authenticate parties and messages.
This presentation is an overview of my past professional and academic experience in the banking industry with regards to controlling and finance functions in various divisions from 2008 to 2010.The topics mentioned here all purely based on my experience and knowledge of how the retail banking functions, what are its main activities, tools and techniques and what I learnt from their implementation in day to day working life during my tenure in the retail banking area as an Analyst/Branch officer
Samuel Kamal Nicola is seeking a full time job in an international bank or in credit cards. He has over 22 years of experience in banking, especially in the cards field. He held several managerial positions at Network International Egypt related to merchant acquiring, card issuance operations, and merchant support. He has extensive experience handling tasks like DCC reconciliation, chargeback transactions, risk management, and quality control. Samuel has a Diploma in Financial Services from the Chartered Institute of Bankers in Scotland and a Bachelor's degree in Commerce from Helwan University in Egypt.
Direct Debit Services helps organizations automate recurring payments from their clients. These are extensively used by non-profits for collecting regular gifts, by utility and telecom companies to collect monthly bill payments, by non-bank lenders to collect loan repayments, by membership based organizations to collect monthly fees etc. Direct Debit Services are easy to set-up, require no help from an organizations IT department, are fully secure and significantly cut down an organizations administration costs.
A payment gateway is a service that allows online businesses to accept electronic payments for items purchased online. It securely transmits information between the customer's bank and the merchant's bank to facilitate processing payments. Common payment gateways include PayPal, Authorize.Net, and WorldPay. Payment gateways provide security for financial transactions online and allow merchants to accept credit card payments with fees for setup and transactions.
This document discusses various electronic payment methods. It begins by defining e-payments and noting they can take many forms beyond just online transactions. It then covers traditional methods like cash, checks and credit/debit cards. Different payment options are selected based on factors like convenience, traceability, and fraud protection. Credit cards are explained in detail, outlining their business model. Requirements for e-payment methods include enabling payments while preventing fraud and ensuring privacy and scalability. Pros and cons of e-payments are provided. Various specific e-payment options are then outlined, including digital currency, e-wallets, peer-to-peer payments, smart cards, and micro-payments. Credit card fraud and ways to limit it are
- Dorothy C. Willis has considerable experience in finance and the banking industry, handling clients' accounts and trading activities including various equities, bonds, and other financial instruments.
- She has worked in client service and operations roles at several large banks, including Wells Fargo, Bank of New York, and Wachovia, gaining experience in securities processing, reconciliation, problem-solving, and resolving client issues.
- Her background includes daily interaction with clients, balancing accounts, researching trades, and training other administrators.
The KYC compliance process involves verification of documents, data entry, potential data modifications, dispatching documents, printing acknowledgement letters, and allowing for detail changes. Key steps include verifying applicant and document details, entering applicant data, generating reference numbers, selecting investor and exempt types, committing entries, printing letters, batching documents, and dispatching documents to CDSL for processing. Details can later be modified through a separate change detail module if needed.
Kimberly Jones has over 36 years of experience in accounting, customer service, and office administration. She currently works as the Assistant to the Director of Maintenance at Bowman Trailer Leasing, where she manages inventory, handles customer disputes, and assists mechanics. Previously, she held roles such as Branch Manager, Bookkeeper, and Student Account Specialist. Jones has a certificate in Office Administration and is proficient in Microsoft Office, accounting software, and typing.
Srinath is seeking a position as a business analyst with over 8 years of experience in banking and IT. He has worked as a senior business analyst at Cognizant Technology Solutions and has experience in requirements gathering, documentation, testing, and project management. His skills include Oracle, SQL, UML, testing methodologies, and banking/KYC processes.
Sunil Puthan Veetil has over 10 years of experience in Islamic retail banking operations and banking IT projects. He has experience implementing core banking systems at Qatar Islamic Bank and Dubai Islamic Bank. Currently he is an Operation Executive at Qatar Islamic Bank supervising various teams including projects, payments investigations, banc assurance, and direct debit transactions. He has experience in project management, payments operations, account opening, and cash management.
1) This document is a curriculum vitae for Anjaneya Gupta that outlines his work experience and qualifications.
2) He has over 2 years of experience in manual testing, quality assurance, and product testing across various stages of the software development life cycle.
3) His most recent role is as a Programmer Analyst at Cognizant Technology Solutions where he has worked on banking projects involving the Temenos T24 banking product and automation testing using tools like TOSCA and QTP.
Sendil Kumar Dhanashekar is an IT professional with over 10 years of experience as a Business Analyst in the banking and financial services domain. He has extensive experience working on projects involving requirements gathering, documentation, testing and implementation using agile methodologies. His technical skills include working with tools such as ALM, Jira, Unix and he has knowledge of XML and SQL. He has worked on various projects for clients including Sainsbury Bank, CITI Bank and ISG Nova soft technologies on solutions such as Profile core banking, ALS and MORVISION.
This document contains the resume of Bhooma Sampath, who has over 8 years of experience as a business analyst in banking and financial services. He has expertise in requirements gathering, product development, testing, and change management. His career includes roles managing changes and acting as a business analyst for projects at Scope International and Wipro Technologies, and business analysis work for banking clients at Polaris Software Labs.
Senior Systems and Business Analyst with 20 years of experience, since 1994, including project management and consultancy responsibilities in numerous IT projects in banking and finance sector.
The document is a resume for Dinakar Kalahasthi, who has over 21 years of experience in banking, including 8 years in managerial roles and 13 years in associate roles. He is currently a Deputy Manager at the Credit Department of State Bank of India. He has expertise in core banking, retail banking, and business analysis. He seeks a challenging role that utilizes his skills and experience in the IT industry.
Bharat Bhushan Bhama is a Certified SCRUM Master currently working as a Senior Software Consultant at DBS Bank Singapore. He has over 14 years of experience implementing Core Banking Systems projects for DBS Bank in Singapore, Taiwan, China, India, Indonesia, and Dubai. Currently, he is working on Digital Banking projects for DBS Bank, managing design discussions, product delivery, and wireframes for customer onboarding. He has successfully implemented Mortgage and Auto Loan modules for DBS Bank in India and Singapore.
Performed multiple roles in progressing career – Project Manager, Program Manager, Portfolio Manager, Test Architect, GL Architect, Manager, Subject Matter Expert (SME), Business Analyst
Rich experience in the areas of Program Management, Business Analysis, System Design & Implementation, Data Centre Operations, Migration, Credit Cards, MIS, Anti Money Laundering, Risk Management Reporting in Banking Industry
CSR Lead at Barclays – Lead CSR initiatives at Barclays and volunteered for underprivileged children/women by conducting workshops on educational guidance, Career guidance, communication skills.
Pivotal in setting up banking operations, Business analysis, system design, Merger-Acquisition in Banking, Risk Management and implementation
Expertise in managing the design, testing, implementation & functioning of various Systems
Jason Blackie is a business banking analyst with over 16 years of experience in financial services. He has a proven track record of managing complex projects on time and exceeding expectations. His experience includes establishing new businesses, facilitating large scale mergers, and building strong client relationships. Blackie currently works as an analyst at NAB, where his responsibilities include loan application risk analysis and credit memorandum completion.
Ramakrishnan Krishnan has over 13 years of experience in banking, with 10 years in IT business analysis focused on the banking sector. He currently works as a senior business analyst for Citibank at Wipro Technologies, and has previously worked for Standard Chartered and American Express in roles analyzing payments, foreign exchange, and wholesale banking. He is knowledgeable in various banking processes and has experience defining requirements, testing solutions, and managing projects.
Core Skills & Abilities
RECONCILIATION
• Expertise in banking reconciliation involving all major currencies
• Handled reconciliations for 18 odd Bank Accounts including Barclays, HSBC and Citibank.
• Reconciliation of International Payment transactions originating from the UK and US markets
REVENUE ASSURANCE
• Hands on experience in Revenue Assurance that is revenue leakages and making sure that all revenues are booked, claims raised and realized in time.
• Process customer payments and invoices in a timely manner
• Perform revenue analysis, calculations and reporting on monthly basis.
CUSTOMER RELATIONSHIP MANAGEMENT
• Managing relationship with key linkages- Clusters and Banks (SBI, Canara Bank, JPM, HSBC & Telecom Operators –Vodafone, Airtel)
• Managed customers and took care of the issues/ queries as per agreed SLAs.
DATA ANALYSIS
• Analyzing reports and taking care of short paid, unpaid with banks (SBI, Canara Bank & Pragati Bank).
• Data analysis, forecasting, planning and publishing the dashboard.
This document is a resume for Ryan C. Campbell summarizing his experience and skills. He has over 15 years of experience in IT business analysis, requirements gathering, system configuration, and process improvement. His skills include requirements elicitation, documentation, software like MS Office, and configuring loan servicing platforms. He has held roles as a senior IT business analyst and has experience implementing interfaces, automating workflows, and managing projects to implement new features and applications.
The document is a curriculum vitae for a business analyst with over 30 years of experience in the banking sector. It details his work history in roles such as a senior specialist and business analyst for a foreclosures department in Bulgaria, manager of a customer services and operations department, and business analyst for core banking transformation programs. It also lists his education and skills in areas like finance, banking, languages, and various banking software systems.
Digital Transformation in Banks - Nityo v1.0Raviraoalcove
This document discusses digital transformation in the banking industry. It notes that banks are facing challenges like increased competition from non-traditional players and changing customer behaviors. Leading banks are offering innovative digital banking options like mobile banking, online banking, and tablet banking. They provide services like deposits, payments, transfers, and account access across channels. The document advocates that banks embrace digital transformation through strategies like an omni-channel experience and adopting new digital delivery models. It presents Nityo's offerings around digital transformation consulting, technology solutions, and services.
Osama El Shebly is seeking a challenging position where he can establish his career. He has a Bachelor's degree in Business Administration and Education from Cairo University and Zagazig University. He has over 10 years of experience working in operations roles for Union National Bank in Egypt and the United Arab Emirates, where he handled tasks like processing payments and products, managing accounts, and overseeing ATM operations. He has skills in computer programs, communication, and team leadership. El Shebly has completed training in areas like e-banking, anti-money laundering, Islamic banking, and banking products and operations.
Amith Xavier is seeking an opportunity to enhance his personal and professional values. He has over 8 years of experience in credit control, collections, and customer relationship management. His most recent role was with Travel Tours Pvt Ltd from 2011 to 2016 where he was responsible for credit control, collections, client relations, and analysis. Prior to that, he worked at Genpact from 2008 to 2010 as an accounts receivable credit collection executive where he achieved collection targets and drove improvements. He is proficient in MS Office, Oracle, and other systems.
Resume having experience more than 10 years banking operations Fraud investigation Chargeback Dispute, Card operations.
I am also experience in Transition/Migration.
Looking for a Job change.
having experience more than 10 years banking operations Fraud investigation Chargeback Dispute, Card operations and
also experience in Transition/Migration
Looking for a Job change.
This document provides a summary of Muhammad Zohaib Khan's professional experience and qualifications. It outlines his 7 years of experience in finance, accounting, auditing and other related fields. Currently he works as an Assistant Accountant at Al Rostamani International Exchange in Dubai, where he is responsible for accounts payable, bank reconciliations and financial reporting. He has a MBA in Finance and is proficient in accounting software and financial analysis.
Rajesh Pandey has over 15 years of experience in operations and customer service roles in the financial services industry. He is currently the Manager of Operations and Customer Service at ICICI Securities Ltd, where he manages a team of 34. Prior to this, he held roles at Kotak Mahindra Prime Ltd, HDFC Bank Ltd, ABN AMRO, Hathway Cables & Datacom Pvt Ltd, and Lovelock and Lewis Services Pvt Ltd. Rajesh holds an MBA in Banking and Finance and a B.Com degree. He is looking to utilize his experience and skills to contribute to the success of an organization.
This document contains a summary of A. Shayam Prasad's professional experience and qualifications. He has over 6 years of experience in banking operations including cash management, funds transfers, payments processing, and know your customer (KYC) compliance. Currently he works as a Senior Officer for CDD and KYC at Standard Chartered Bank, where he performs client on boarding checks, documents verification, and sanctions screening. He has expertise in various banking systems and seeks to further his career in a growth-oriented organization.
Saeed Fayyaz has 7 years of experience in consumer banking, focusing on loan and card operations, cash operations, and check clearing. He has worked at Samba Financial Group in Dubai as a Documentation Controller Specialist, handling personal loans, credit cards, payments, and loan documents. He also worked at Mashreq Bank processing acknowledgments and scanning files. He has a Bachelor's degree in Business Administration Finance and knowledge of English, Urdu, Punjabi, and basic Arabic.
Bridget Mallet has over 15 years of experience in finance and customer service roles. She has a track record of strong leadership, problem solving skills, and the ability to train new employees. Her technical skills include proficiency in MS Office, loan origination and servicing software, and communication platforms. Currently she works as a Settlement Operations Associate at Freddie Mac where she handles customer setups and certifications.
N. Parthiban is seeking a position that allows him to grow professionally. He has 10 years of experience in banking operations such as account opening, payments processing, and cash management. Currently he is a Team Lead at Bank of America responsible for branch banking operations including account services and transaction processing. Previously he worked at HSBC, Citigroup, and Polaris Software in banking analyst and operations roles. He has extensive experience in clearing house operations, cash management services, and implementing new banking systems.
Core Skills & Abilities
RECONCILIATION
• Expertise in banking reconciliation involving all major currencies
• Handled reconciliations for 18 odd Bank Accounts including Barclays, HSBC and Citibank.
• Reconciliation of International Payment transactions originating from the UK and US markets
REVENUE ASSURANCE
• Hands on experience in Revenue Assurance that is revenue leakages and making sure that all revenues are booked, claims raised and realized in time.
• Process customer payments and invoices in a timely manner
• Perform revenue analysis, calculations and reporting on monthly basis.
CUSTOMER RELATIONSHIP MANAGEMENT
• Managing relationship with key linkages- Clusters and Banks (SBI, Canara Bank, JPM, HSBC & Telecom Operators –Vodafone, Airtel)
• Managed customers and took care of the issues/ queries as per agreed SLAs.
DATA ANALYSIS
• Analyzing reports and taking care of short paid, unpaid with banks (SBI, Canara Bank & Pragati Bank).
• Data analysis, forecasting, planning and publishing the dashboard.
Yogesh Anavkar has over 8 years of experience in transaction banking, corporate banking, and retail banking. He has expertise in cash management products, trade finance products, and foreign exchange. As a product manager, he was responsible for understanding client needs, documenting requirements, and implementing online payment and trade finance systems. He has worked at Citibank, Kotak Mahindra Bank, and conducted projects at Reliance Industries and Sony India.
Gade VML Narasimharao has over 10 years of experience in SAP finance modules including 8 years as a core team member for SAP implementations and 2 years of experience in finance domains. He currently works as a CTM for Shreeja Mahila Milk Producer Company Ltd where he led the implementation of SAP finance modules, designed business processes, and provides reports for audits. Prior to this, he worked as a Senior Executive for Mother Dairy Fruit and Vegetable Pvt Ltd where he was responsible for accounts payable, accounts receivable, asset accounting, and financial reporting.
The document contains the resume of D V S Priya which outlines her professional experience working as a Senior Executive in Backend Operations at Citicorp Service India Ltd and as an Assistant Manager in Credit Card Operations at HDFC Bank Ltd, her academic qualifications including an MBA from Vellore Institute of Technology, and includes a list of her responsibilities and skills. Priya has over 7 years of experience in banking operations such as processing loans, payments, account closures and handling customer service initiatives and queries. She is proficient in Microsoft Office applications and has strong communication, problem solving, and customer service skills.
4 way recon solution for ATM,POS,Recyclers,Mobile banking, Internet banking,etcPratap Parab
4 way recon solution for ATM,POS,Recyclers,Mobile banking, Internet banking,etc for end to end settlement, chargeback, representment and incident cycle
Imran Ali Jan has over 3 years of experience in accounting. He has a MBA in finance and is proficient in accounting software like Tally and MS Office. Currently he works as an Accounts Manager in Dubai where he prepares financial statements, reports, and manages accounts. Previously he was an Accountant General where he had similar responsibilities. He is seeking a new opportunity and can start within one month.
This document provides an overview of a proposed smart card based solution for various applications. It discusses using smart cards for ration cards, driving licenses, voter IDs, electricity payments, and microfinance. Smart cards allow for secure and convenient access to services while reducing costs compared to traditional methods. The solution aims to eliminate fraud and improve access, efficiency, and transparency across different sectors.
Greg Coulter is the managing director of Cashbook, a company that has provided cashbook software since 1992. The software allows users to automate cash application, perform bank reconciliations, make electronic payments, and view cash balances and transaction histories. It integrates with over 180 bank interfaces and supports SEPA-compliant credit transfers and direct debits across Europe. The software also enriches bank statements with remittance data to facilitate automatic reconciliation.
Dhanashri Nikam is seeking a position that offers opportunities for both personal and professional development. She has over 3 years of experience working in finance roles at Tata Motors and General Motors India. Her expertise includes accounts payable, bank reconciliation, and fixed asset accounting. She is proficient in SAP and Microsoft Office applications. She holds an MBA in finance and bachelor's degrees in accounting and finance.
8 Best Automated Android App Testing Tool and Framework in 2024.pdfkalichargn70th171
Regarding mobile operating systems, two major players dominate our thoughts: Android and iPhone. With Android leading the market, software development companies are focused on delivering apps compatible with this OS. Ensuring an app's functionality across various Android devices, OS versions, and hardware specifications is critical, making Android app testing essential.
DECODING JAVA THREAD DUMPS: MASTER THE ART OF ANALYSISTier1 app
Are you ready to unlock the secrets hidden within Java thread dumps? Join us for a hands-on session where we'll delve into effective troubleshooting patterns to swiftly identify the root causes of production problems. Discover the right tools, techniques, and best practices while exploring *real-world case studies of major outages* in Fortune 500 enterprises. Engage in interactive lab exercises where you'll have the opportunity to troubleshoot thread dumps and uncover performance issues firsthand. Join us and become a master of Java thread dump analysis!
Odoo releases a new update every year. The latest version, Odoo 17, came out in October 2023. It brought many improvements to the user interface and user experience, along with new features in modules like accounting, marketing, manufacturing, websites, and more.
The Odoo 17 update has been a hot topic among startups, mid-sized businesses, large enterprises, and Odoo developers aiming to grow their businesses. Since it is now already the first quarter of 2024, you must have a clear idea of what Odoo 17 entails and what it can offer your business if you are still not aware of it.
This blog covers the features and functionalities. Explore the entire blog and get in touch with expert Odoo ERP consultants to leverage Odoo 17 and its features for your business too.
An Overview of Odoo ERP
Odoo ERP was first released as OpenERP software in February 2005. It is a suite of business applications used for ERP, CRM, eCommerce, websites, and project management. Ten years ago, the Odoo Enterprise edition was launched to help fund the Odoo Community version.
When you compare Odoo Community and Enterprise, the Enterprise edition offers exclusive features like mobile app access, Odoo Studio customisation, Odoo hosting, and unlimited functional support.
Today, Odoo is a well-known name used by companies of all sizes across various industries, including manufacturing, retail, accounting, marketing, healthcare, IT consulting, and R&D.
The latest version, Odoo 17, has been available since October 2023. Key highlights of this update include:
Enhanced user experience with improvements to the command bar, faster backend page loading, and multiple dashboard views.
Instant report generation, credit limit alerts for sales and invoices, separate OCR settings for invoice creation, and an auto-complete feature for forms in the accounting module.
Improved image handling and global attribute changes for mailing lists in email marketing.
A default auto-signature option and a refuse-to-sign option in HR modules.
Options to divide and merge manufacturing orders, track the status of manufacturing orders, and more in the MRP module.
Dark mode in Odoo 17.
Now that the Odoo 17 announcement is official, let’s look at what’s new in Odoo 17!
What is Odoo ERP 17?
Odoo 17 is the latest version of one of the world’s leading open-source enterprise ERPs. This version has come up with significant improvements explained here in this blog. Also, this new version aims to introduce features that enhance time-saving, efficiency, and productivity for users across various organisations.
Odoo 17, released at the Odoo Experience 2023, brought notable improvements to the user interface and added new functionalities with enhancements in performance, accessibility, data analysis, and management, further expanding its reach in the market.
What to do when you have a perfect model for your software but you are constrained by an imperfect business model?
This talk explores the challenges of bringing modelling rigour to the business and strategy levels, and talking to your non-technical counterparts in the process.
Enhanced Screen Flows UI/UX using SLDS with Tom KittPeter Caitens
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Consistent toolbox talks are critical for maintaining workplace safety, as they provide regular opportunities to address specific hazards and reinforce safe practices.
These brief, focused sessions ensure that safety is a continual conversation rather than a one-time event, which helps keep safety protocols fresh in employees' minds. Studies have shown that shorter, more frequent training sessions are more effective for retention and behavior change compared to longer, infrequent sessions.
Engaging workers regularly, toolbox talks promote a culture of safety, empower employees to voice concerns, and ultimately reduce the likelihood of accidents and injuries on site.
The traditional method of conducting safety talks with paper documents and lengthy meetings is not only time-consuming but also less effective. Manual tracking of attendance and compliance is prone to errors and inconsistencies, leading to gaps in safety communication and potential non-compliance with OSHA regulations. Switching to a digital solution like Safelyio offers significant advantages.
Safelyio automates the delivery and documentation of safety talks, ensuring consistency and accessibility. The microlearning approach breaks down complex safety protocols into manageable, bite-sized pieces, making it easier for employees to absorb and retain information.
This method minimizes disruptions to work schedules, eliminates the hassle of paperwork, and ensures that all safety communications are tracked and recorded accurately. Ultimately, using a digital platform like Safelyio enhances engagement, compliance, and overall safety performance on site. https://safelyio.com/
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Preparing Non - Technical Founders for Engaging a Tech AgencyISH Technologies
Preparing non-technical founders before engaging a tech agency is crucial for the success of their projects. It starts with clearly defining their vision and goals, conducting thorough market research, and gaining a basic understanding of relevant technologies. Setting realistic expectations and preparing a detailed project brief are essential steps. Founders should select a tech agency with a proven track record and establish clear communication channels. Additionally, addressing legal and contractual considerations and planning for post-launch support are vital to ensure a smooth and successful collaboration. This preparation empowers non-technical founders to effectively communicate their needs and work seamlessly with their chosen tech agency.Visit our site to get more details about this. Contact us today www.ishtechnologies.com.au
WWDC 2024 Keynote Review: For CocoaCoders AustinPatrick Weigel
Overview of WWDC 2024 Keynote Address.
Covers: Apple Intelligence, iOS18, macOS Sequoia, iPadOS, watchOS, visionOS, and Apple TV+.
Understandable dialogue on Apple TV+
On-device app controlling AI.
Access to ChatGPT with a guest appearance by Chief Data Thief Sam Altman!
App Locking! iPhone Mirroring! And a Calculator!!
A neural network is a machine learning program, or model, that makes decisions in a manner similar to the human brain, by using processes that mimic the way biological neurons work together to identify phenomena, weigh options and arrive at conclusions.
The Rising Future of CPaaS in the Middle East 2024Yara Milbes
Explore "The Rising Future of CPaaS in the Middle East in 2024" with this comprehensive PPT presentation. Discover how Communication Platforms as a Service (CPaaS) is transforming communication across various sectors in the Middle East.
A Comprehensive Guide on Implementing Real-World Mobile Testing Strategies fo...kalichargn70th171
In today's fiercely competitive mobile app market, the role of the QA team is pivotal for continuous improvement and sustained success. Effective testing strategies are essential to navigate the challenges confidently and precisely. Ensuring the perfection of mobile apps before they reach end-users requires thoughtful decisions in the testing plan.
1. Prasanna Ramachandran
14/17, Bharathiyar Street, Mehta Nagar, Chennai 600029.
+91-9500072735 ▪ prasannaxramachandran@gmail.com ▪ https://in.linkedin.com/in/prasannaramachandran
Objectives
A qualified Post Graduate (MCA) and a seasoned IT Professional having rich and extensive experience of over 13
years in Banking & Financial Services sector and over all near to 17 in IT profession seeking business, leadership and
technical challenges for further career growth along with the associated organization.
Technical Skillset
Technology Mainframe, GUI and Web
File Management and
Databases
VSAM, IBM DB2, MS SQL Server,
Oracle
Development
Methods
Waterfall, V, Iterative, Agile Development Tools
File Aid, File Manager, SYNCSORT,
IBM Utilities, HTML/DHTML
Operating System Windows, Mainframe Testing Tools HP ALM, HP UFT
Languages COBOL, JCL, Core Java, C/C++ Transaction Tool FINSim of GFG
Scripting Tools
VBScript, JavaScript, Quick Test
Script
General Utilities MS Office Suite, FTP/FTPS
Competence
Functional and Non-Functional
Testing (DR/BCP)
Technical Roles Played
Project Coordinator, Hands on Test
Manager and Lead, Business
Analyst, Developer
Experience and Skills
FIS GLOBAL BUSINESS SOLUTIONS INDIA (P) LTD., CHENNAI ▪ www.fisglobal.com
Experienced with the Retail Banking and Electronic Payments Solutions’ Software with exposure to solutions related
to all aspects of retail banking, i.e. institutions’ funds flow and settlement, customer accounts’ management,
cards/payments processing, internet banking, exception and disputes management etc. through various channels
from TN3270 screens, GUI, Web, Mobile and Other devices’ interfaces.
Senior Software Test Lead I ▪ Systematics ▪ April 2014 – March 2016
Full end to end functional knowledge on business flow for Systematics (Core Banking) Deposits applications of
Integrated Monetary Processing and Control System (IMPACS/IM) and Savings Time (ST).
o Opening of various Current Accounts and Savings Accounts (CASA).
o Opening of various Term and Fixed deposits, Club and Retirement accounts.
2. o Integrated management of Customer through Relationship Manager.
o Associate various accounts in the available defined relationships of joint, co-owned, business etc.
o Funding of different account type of IM and ST accounts.
o Generation of statements at various time periods and batch processing.
o Accruals, rates, sweep and billing setup and processing.
o Associating overdraft provider with internal and external accounts and credit cards.
o Placement of Stop/Hold and Suspect activity on the accounts.
o Financial transactions on accounts against Stop/Hold or Suspect placed on them.
o Loan and periodic payments to the loans setup and processing.
o Regulations on the transactions processing for different account types of IM and ST.
o Account conversions from Current to Savings, Product change and account type changes for age
related criteria (i.e. a student account becoming a CA/SA on the age limit 18 reached).
o Various account status changes from active to dormant, closed, purged etc., manually and
automatically depending upon the processing criteria that are maintained via various parameters and
control record entries.
Full end to end functional knowledge on business flow for Systematics (Core Banking) Lending applications of
Automotive Finance or Auto Finance (AF) and Advanced Lending Solutions (ALS)/ALS Manager (AM).
o Opening of various Dealers, Customers and Entities’ lien (loans/liens).
o Creation of various product based loans for Home Equity Line Of Credit (HELOC), Fixed Rate Mortgage
and Adjustable Rate Mortgage, Vehicle Lease/Purchase Loans, Insurance on Loans.
o Integrated management of Customer through Relationship Manager.
o Associate various accounts in the available defined relationships of joint, co-owned, business etc.
o Funding of different loan accounts.
o Generation of statements at various time periods and batch processing.
o Accruals, rates and billing setup and processing.
o Associating overdraft provider with internal and external accounts and credit cards.
o Placement of Stop/Hold and Suspect activity on the accounts.
o Financial transactions on accounts against Stop/Hold or Suspect placed on them.
o Loan and periodic payments to the loans setup and processing.
o Regulations on the loans and transactions processing for different loan account types that include
Service members Civil Relief Act adherence and processing.
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3. o Loan extensions, renewals, pay-offs and charge-offs processing with various reports processing and
PARMS setup with maintenance.
Senior Tech Lead ▪ Cardbase and DataNavigator ▪ November 2010 – November 2013
Full end to end functional and business flow knowledge and specialization for Cardbase and DataNavigator
(Electronic Payment, Cards Processing and Disputes Management) applications which involve but not limited
to:
o Issuer daily transactions log processing to strip, process and report financials and non-financials of the
issuer, post the purchase completion or reversal of authorizations, perform or generate automatic
reconciliation (match and drop), generate the ACH files to be processed in the daily batch clearance.
o Opening of various electronic payments cards and virtual cards associated with Current Accounts and
Savings Accounts (CASA) and credit lines (LOC).
o Opening of various Current Accounts and Savings Accounts (CASA) and credit lines (LOC) through
integration with Customer Information System (CIS).
o Funding of prepaid, sponsored cards and gift cards via direct debit to associated sponsor card,
internet banking of the customer’s CA/SA and credit card.
o Authorizations hold, incremental holds, reversals of holds that include full and partial.
o Cash back, cash back reversals that include full and partial.
o Processing the authorization requests and approvals which involve the cardholder to do an electronic
transaction via the payment card, the acquirer bank (merchant bank) sending the transaction to the
issuer bank (cardholder bank) by sending the financial authorization request and completion
messages.
o Financial transactions posting or reversal by online or batch that involves transaction approval and
debiting the cardholder by the issuer bank (cardholder bank) to reply for the acquirer bank (merchant
bank) sending the financial request and completion message.
o Non-financial transactions processing of Balance Requests, Statement and Mini Statement Requests,
Business Marketing Opt in and out.
o Perform and process the financial and non-financial transactions initiation from various inputs such as
ATMs, POS devices, Checks and Imaging for Proof of Deposits (PODs).
o Perform and process the disputes addressed, reversals posting, perform chargebacks and exceptions
management through the CZ and DataNavigator (issuer) tools of the Cardbase for the financial and
non-financial transactions.
o Compliance and Mandates design, delivery and implementation periodically by working as Business
Analyst, Designer and Advisory of Implementation by interacting with respective BA and Designer from
various networks such as MasterCard, Visa, Discover-Pulse, CO-OP etc. and other payment gateways
of PULSE, Cirrus, RGNL etc.
o Disaster Recovery (DR) and Business Continuity (BC) for the various issuer interfaces of GUI, portals,
hand held devices, POS machines, ATMs, IVR, Phone and Internet Banking, Internet Payment Gateways
for various networks.
Senior Tech Lead ▪ Settlement and DataNavigator ▪ September 2002 – November 2010
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4. Full end to end functional and business flow knowledge and specialization for Settlement and DataNavigator
(Electronic Payment, Cards Processing and Disputes Management) applications which involve but not limited
to:
o Financial and non-financial transactions that include authorizations requests, transaction reversals that
include full and partial, generating and sending purchase proofs for posting completions from the
networks.
o Acquirer daily transactions log processing to strip, process and report financials and non-financials of
the acquirer, post the purchase completion or reversal of authorizations, perform or generate
automatic reconciliation (match and drop), generate the ACH files to be processed in the daily batch
clearance.
o Universal Fee Billing process for Settlement which involves billing the acquirer, issuer, interchange
payment networks and processors for the transactions that were routed from merchant device of POS
or ATM or phone and internet banking to the respective issuer and vice versa.
o Disaster Recovery (DR) and Business Continuity (BC) for the various issuer interfaces of GUI, portals,
hand held devices, POS machines, ATMs, IVR, Phone and Internet Banking, Internet Payment Gateways
for various networks.
o Processing the financial transactions to report the funds that were dispensed directly from ATMs or
handed as cash back at POS by merchants to cardholders.
o Financial transactions processing of posting request or reversal by online or batch that involves
transaction approval request for debiting and crediting respectively the cardholder by the issuer bank
(cardholder bank) in reply for the acquirer bank (merchant bank) sending the financial request and
completion message.
o Non-financial transactions processing to report Balance Requests, Statement and Mini Statement
Requests, Business Marketing Opt in and out.
o Create and process the disputes addressed, reversals posting, perform chargebacks and exceptions
management through the DataNavigator (acquirer) tool for the financial and non-financial
transactions.
o Compliance and Mandates design, delivery and implementation periodically by working as Business
Analyst, Designer and Advisory of Implementation by interacting with respective BA and Designer from
various networks such as MasterCard, Visa, Discover-Pulse, CO-OP etc. and other payment gateways
of PULSE, Cirrus, RGNL etc.
FLORIDA SOFTWARE SOLUTIONS (P) LTD., CHENNAI ▪ www.floridasoft.net
Software Programmer ▪ Customer Portal Solutions ▪ March 2001 – September 2002
Customer Portal Solutions (CPS) was aimed at delivering customized web solutions Transport Management
System and Integrated Information Management System developed to automate the logistic activities and
office administration systems of GTS and SVT clients involved in logistics business.
Page 4
5. o Analyzing the requirements for a change request or work request and prepare detailed design
documents.
o Preparing the unit test plans, unit test cases and test data.
o Code the needed piece of code in modules, analyzing the output results and preparing unit test
report.
Tech Support ▪ Network and System Administration ▪ September 1999 – March 2001
Networking and System Administration involved installation of operating systems, software, firewalls, printers and
peripherals, various required software patches and updates, maintaining hardware of various servers, desktop,
networking equipment of switches, hubs and routers.
Education
Master of Computer Applications (MCA) ▪ Bharathidasan University ▪ April 2003
GNIIT in Software Engineering ▪ NIIT Private Limited ▪ February 2001
Bachelor of Science in Mathematics (BSc) ▪ DG Vaishnav College, Madras University ▪ April 1999
Class XII and X ▪ SBOA Matriculation and Higher Secondary School ▪ March 1996 and April 1994
Page 5
6. o Analyzing the requirements for a change request or work request and prepare detailed design
documents.
o Preparing the unit test plans, unit test cases and test data.
o Code the needed piece of code in modules, analyzing the output results and preparing unit test
report.
Tech Support ▪ Network and System Administration ▪ September 1999 – March 2001
Networking and System Administration involved installation of operating systems, software, firewalls, printers and
peripherals, various required software patches and updates, maintaining hardware of various servers, desktop,
networking equipment of switches, hubs and routers.
Education
Master of Computer Applications (MCA) ▪ Bharathidasan University ▪ April 2003
GNIIT in Software Engineering ▪ NIIT Private Limited ▪ February 2001
Bachelor of Science in Mathematics (BSc) ▪ DG Vaishnav College, Madras University ▪ April 1999
Class XII and X ▪ SBOA Matriculation and Higher Secondary School ▪ March 1996 and April 1994
Page 5