Wanshu Shao is an experienced IT executive with over 25 years of experience in systems administration, strategic planning, and infrastructure development. He currently serves as the Chief Technology Officer of Allied Business IT Consultants, where he oversees technology teams and guides the deployment of new client environments and platforms. Previously, he held several senior roles with the United States Department of Commerce, including Senior Systems Administrator, where he developed new server networks and provided remote support to offices around the world. He has expertise in areas such as network engineering, security, and database operations.
This document provides a summary of Chad Horton's qualifications and experience as an IT professional with 18 years of experience leading teams and managing projects. It includes his contact information, a high-level summary of his skills and experience, details of his technical expertise, and descriptions of his roles and responsibilities in previous positions at various companies.
This document is a resume for David J. Simonelli, who has over 15 years of experience in technical training, instructional design, and presentations. He has worked for companies like FTS International Services, Burlington Northern Santa Fe Railroad, Celanese, Inc., Bank of America Corp, DR Horton, Inc., and Thomson Corporation. Simonelli has extensive experience designing training programs and materials using software like Adobe Captivate, FrameMaker, and SnagIt. He also has certifications in Microsoft Dynamics AX 2012, MCSE, and A+.
This document is a resume for Basim Chafik summarizing his experience as a Manager of Professional Services with over 17 years of experience designing and implementing enterprise systems. He currently works as a Customer Service Manager at BancTec in Montreal, where he manages customer accounts and implementations of their purchase-to-pay and accounts payable software. Prior to this role, he worked as a Senior Technology Consultant and led a technology team, with experience in project management, systems administration, database administration, and technical support.
Sandeep Srivastava is a Deputy Manager with over 16 years of experience in IT management, business delivery, planning and technology management. He has expertise in areas such as server administration, customer service, software installation and support, and strategic IT planning. Srivastava is seeking new challenging assignments where he can utilize his skills and experience in areas like IT resource management, technical support, customer support, troubleshooting, and team management.
Aiyyan Mansuri is a Principal Technical Application Support Specialist seeking an analyst or support role. He has over 10 years of experience in business analysis, system support, and application development using technologies like Oracle, Siebel, and Microsoft applications. His career has included roles at Oracle, AIMIA, and other companies providing technical assistance and support to clients.
Kenneth Flint has over 25 years of experience as a project manager and applications manager in financial services and other industries. He has successfully delivered many application and infrastructure projects on time and within budget using various methodologies. He is currently a project manager at Wells Fargo leading teams in migrating applications to new environments. Flint holds a B.S. in Industrial Education and has experience managing projects involving technologies such as Oracle, DB2, SQL Server, and mainframe systems.
Cristin Steyn has over 18 years of experience as a senior executive consultant providing strategic business and technical vision, project management, program management, and Oracle Financials implementation expertise to companies across various industries. She has extensive skills in implementing and upgrading Oracle Financial applications, business process improvement, and setting up business shared service centers. Steyn also has experience managing large global Oracle Financials application implementation projects.
The document provides contact and background information for Kevin Van Vreckem, an IT consultant and business owner based in Delray Beach, Florida. It details his experience managing IT operations and implementing solutions for various companies. He has over 15 years of experience in fields including business analysis, project management, change management, and internet marketing. Currently, he is the founder and owner of Delray Computers, an IT services business.
This document provides a summary of Chad Horton's qualifications and experience as an IT professional with 18 years of experience leading teams and managing projects. It includes his contact information, a high-level summary of his skills and experience, details of his technical expertise, and descriptions of his roles and responsibilities in previous positions at various companies.
This document is a resume for David J. Simonelli, who has over 15 years of experience in technical training, instructional design, and presentations. He has worked for companies like FTS International Services, Burlington Northern Santa Fe Railroad, Celanese, Inc., Bank of America Corp, DR Horton, Inc., and Thomson Corporation. Simonelli has extensive experience designing training programs and materials using software like Adobe Captivate, FrameMaker, and SnagIt. He also has certifications in Microsoft Dynamics AX 2012, MCSE, and A+.
This document is a resume for Basim Chafik summarizing his experience as a Manager of Professional Services with over 17 years of experience designing and implementing enterprise systems. He currently works as a Customer Service Manager at BancTec in Montreal, where he manages customer accounts and implementations of their purchase-to-pay and accounts payable software. Prior to this role, he worked as a Senior Technology Consultant and led a technology team, with experience in project management, systems administration, database administration, and technical support.
Sandeep Srivastava is a Deputy Manager with over 16 years of experience in IT management, business delivery, planning and technology management. He has expertise in areas such as server administration, customer service, software installation and support, and strategic IT planning. Srivastava is seeking new challenging assignments where he can utilize his skills and experience in areas like IT resource management, technical support, customer support, troubleshooting, and team management.
Aiyyan Mansuri is a Principal Technical Application Support Specialist seeking an analyst or support role. He has over 10 years of experience in business analysis, system support, and application development using technologies like Oracle, Siebel, and Microsoft applications. His career has included roles at Oracle, AIMIA, and other companies providing technical assistance and support to clients.
Kenneth Flint has over 25 years of experience as a project manager and applications manager in financial services and other industries. He has successfully delivered many application and infrastructure projects on time and within budget using various methodologies. He is currently a project manager at Wells Fargo leading teams in migrating applications to new environments. Flint holds a B.S. in Industrial Education and has experience managing projects involving technologies such as Oracle, DB2, SQL Server, and mainframe systems.
Cristin Steyn has over 18 years of experience as a senior executive consultant providing strategic business and technical vision, project management, program management, and Oracle Financials implementation expertise to companies across various industries. She has extensive skills in implementing and upgrading Oracle Financial applications, business process improvement, and setting up business shared service centers. Steyn also has experience managing large global Oracle Financials application implementation projects.
The document provides contact and background information for Kevin Van Vreckem, an IT consultant and business owner based in Delray Beach, Florida. It details his experience managing IT operations and implementing solutions for various companies. He has over 15 years of experience in fields including business analysis, project management, change management, and internet marketing. Currently, he is the founder and owner of Delray Computers, an IT services business.
Scott D. Church is a senior-level IT manager with over 25 years of experience in information technology management and architecture. He has held several leadership roles at Cash America International, where he managed enterprise architecture, developed and implemented new point of sale systems, and led teams in system development. His areas of expertise include leadership, project management, budget management, enterprise architecture, and off-shore team management.
Veronika Oliver is a process and technical consultant with over 16 years of experience in IT, including experience implementing and supporting ITSM/ITIL/Service Desk solutions like ServiceNow. She currently works as a Service Management Consultant for Fruition Partners, where her responsibilities include facilitating workshops to define requirements, documenting processes, and managing projects from start to completion. She has comprehensive experience in roles such as Technical Project Manager, CRM Support Consultant, and Marketing and Accreditations Manager for various IT consulting companies. She holds several accreditations including ServiceNow Administrator and PRINCE2 Practitioner.
Melissa J Smith has over 15 years of experience in technical roles including project management, systems architecture, database administration, and enterprise architecture. She holds a Doctorate in Information Systems and Technology Organizational Leadership from University of Phoenix and has worked for companies such as IBM, American Express, and Manpower. Her background includes strategic planning, process improvement, financial analysis, and complex transformation projects.
David Schlosser has over 25 years of experience in technical training, curriculum development, and systems analysis. His most recent role involved three projects for Donegal Insurance Group: analyzing and documenting mainframe interfaces, replacing document management systems, and replacing the service desk lifecycle with Microsoft Service Manager. He has expertise in developing training materials, instructing students, and adapting to different learning environments.
The document is a resume for Tarique Kamal. It summarizes his professional experience as a software engineer and manager with over 14 years of experience in areas such as software development, project management, systems analysis, and application support. It also lists his education qualifications including a Master's degree in computer science and various technical certifications.
Kerry-Lyn Brockie has over 20 years of experience in sales management, project management, and learning and development consulting. She has a proven track record of increasing sales revenues by over 30% annually and achieving President's Club status for exceeding sales objectives. She is skilled in project management, business development, account strategy, and relationship management.
Hope McKinney has over 20 years of experience in administrative support and is seeking a technical role. She has strong problem-solving, data analysis, and process improvement skills. She has administered databases, applications, and systems access for over 35 users. Her experience also includes project support, executive assistance, training coordination, and accounting management.
Gary Green is an experienced IT professional with over 20 years of experience in various roles including desktop support, project management, technical writing, and teaching IT courses at the university level. He holds an MBA in Technology Management and multiple IT certifications. He is currently an online instructor at the University of Phoenix where he teaches business communication and research courses for IT professionals.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, reporting to the CEO with a budget in the high millions and managing a staff of 140 employees. The ideal candidate has 3+ years of experience as a COO, 10 years in IT, and a proven track record of exceptional leadership, strategic planning, financial oversight, and people management skills.
This job posting summarizes requirements for a Chief Operating Officer position at a leading digital media company. The COO will oversee 140 employees and a high million dollar budget, implementing strategic goals and monitoring organizational performance. Key responsibilities include financial oversight, leadership, planning, and assessing business objectives. Qualified candidates will have 3+ years of COO experience in a successful software company, 10 years in IT industry, and exceptional leadership and communication skills.
This Account Executive role is responsible for prospecting, identifying, and closing new deals for a company's platform-as-a-service product by managing relationships and educating potential customers in large enterprises to meet or exceed monthly sales targets. The ideal candidate has 5+ years of B2B sales experience in cloud, PaaS, or open-source products and a track record of closing large deals with long sales cycles.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, directing a staff of 140 employees and a high million operating budget. The Chief Operating Officer will implement goals and objectives, provide leadership, and oversee financial and performance reporting to support the company's strategic business goals and future growth. Experience as a COO or equivalent for a successful software company is required along with 10 years in IT and a proven track record of exceptional leadership, planning, problem solving, and communication skills.
The document provides an overview of an experienced CIO/Director of IT. In 3 sentences:
The candidate has over 20 years of experience leading IT organizations across multiple industries, with a track record of delivering innovative solutions on time and under budget. Skills include expertise in ERP systems, networking, database management, and project management. Previous roles involved streamlining operations, improving customer support, negotiating contracts, and developing strategic plans to reduce costs and boost efficiency.
- Phil Nollan is an experienced IT director and project manager seeking new opportunities. He has over 25 years of experience in IT and has managed both small and large teams and projects.
- Most recently, he was a Senior Account Program Manager at EMC Corporation where he managed a $4M portfolio of IT services.
- He has a proven track record of delivering projects on time and on budget, and is skilled in areas like change management, problem management, and customer service.
Arun Kumar Barua is an ITIL Expert certified IT service management professional with over 12 years of experience implementing ITSM processes and tools like ServiceNow. He has worked with major companies like Infosys, Accenture, and HSBC in roles like Lead Consultant, Service Design Manager, and Assistant Manager. Some of his responsibilities have included managing teams, implementing ITIL processes for clients, and architecting ServiceNow solutions. He has expertise in areas like ITSM, infrastructure management, and process improvement.
Mustafa Shahateet is a Jordanian national seeking a career in ERP project management, business process analysis, and business consulting. He has over 10 years of experience implementing and managing ERP systems including Microsoft Dynamics AX, Oracle, and ROSS ERP. His experience includes project management, business analysis, database administration, and technical support. He holds professional certifications in Project Management and Microsoft Dynamics AX administration.
Christopher Reed is an award-winning business and technology leader with over 20 years of experience helping organizations through technology. He currently works as a Mobility and End User Computing Practice Manager, where he has helped grow a practice from $0 to over $1M in revenue. Reed has a track record of transforming end user operations through identity-based computing solutions and helping customers understand technology's financial impact through detailed modeling. He is recognized as a thought leader and has received several awards for his work with organizations.
Daksha Desai is a business/systems analyst and programmer with over 30 years of experience in various industries including insurance, financial services, telecommunications, and military applications. She has expertise in multiple programming languages and tools. Desai has held roles at several Fortune 500 companies where she ensured projects met specifications and regulatory requirements. She is skilled in tasks like requirements analysis, quality control, project management, and training.
Stephen Donnelly is an Enterprise Salesforce Manager with over 19 years of experience managing IT implementations and business process outsourcing for Fortune 500 clients. He has extensive experience implementing and managing Salesforce solutions including CRM, Omni-Channel, and migrating systems to Salesforce. As a Manager at Alorica, he established their Salesforce team and has launched over 20 programs. He is Salesforce Certified with competencies in Service Cloud, administration, and implementation best practices.
Shadab Hasan Khan is an experienced IT Manager with over 12 years of experience leading technology projects and implementing ERP systems. He currently works as the IT Manager for African Real Estate Company in Tanzania, where he manages a team of IT staff and the company's entire IT infrastructure. His skills include database management, software development, network administration, and business analysis. He has experience working as a Technical Project Manager and Software Developer for companies in South Africa and Lesotho.
This document provides a summary of qualifications for Lorenzo E. Young Jr., an IT professional with over 15 years of experience. It includes contact information, an overview of his technical skills and areas of expertise, work history in IT leadership roles at several companies, educational background, certifications, and references. Key aspects of his experience include project management, network administration, information security, and managing IT operations for organizations with multiple locations.
Scott D. Church is a senior-level IT manager with over 25 years of experience in information technology management and architecture. He has held several leadership roles at Cash America International, where he managed enterprise architecture, developed and implemented new point of sale systems, and led teams in system development. His areas of expertise include leadership, project management, budget management, enterprise architecture, and off-shore team management.
Veronika Oliver is a process and technical consultant with over 16 years of experience in IT, including experience implementing and supporting ITSM/ITIL/Service Desk solutions like ServiceNow. She currently works as a Service Management Consultant for Fruition Partners, where her responsibilities include facilitating workshops to define requirements, documenting processes, and managing projects from start to completion. She has comprehensive experience in roles such as Technical Project Manager, CRM Support Consultant, and Marketing and Accreditations Manager for various IT consulting companies. She holds several accreditations including ServiceNow Administrator and PRINCE2 Practitioner.
Melissa J Smith has over 15 years of experience in technical roles including project management, systems architecture, database administration, and enterprise architecture. She holds a Doctorate in Information Systems and Technology Organizational Leadership from University of Phoenix and has worked for companies such as IBM, American Express, and Manpower. Her background includes strategic planning, process improvement, financial analysis, and complex transformation projects.
David Schlosser has over 25 years of experience in technical training, curriculum development, and systems analysis. His most recent role involved three projects for Donegal Insurance Group: analyzing and documenting mainframe interfaces, replacing document management systems, and replacing the service desk lifecycle with Microsoft Service Manager. He has expertise in developing training materials, instructing students, and adapting to different learning environments.
The document is a resume for Tarique Kamal. It summarizes his professional experience as a software engineer and manager with over 14 years of experience in areas such as software development, project management, systems analysis, and application support. It also lists his education qualifications including a Master's degree in computer science and various technical certifications.
Kerry-Lyn Brockie has over 20 years of experience in sales management, project management, and learning and development consulting. She has a proven track record of increasing sales revenues by over 30% annually and achieving President's Club status for exceeding sales objectives. She is skilled in project management, business development, account strategy, and relationship management.
Hope McKinney has over 20 years of experience in administrative support and is seeking a technical role. She has strong problem-solving, data analysis, and process improvement skills. She has administered databases, applications, and systems access for over 35 users. Her experience also includes project support, executive assistance, training coordination, and accounting management.
Gary Green is an experienced IT professional with over 20 years of experience in various roles including desktop support, project management, technical writing, and teaching IT courses at the university level. He holds an MBA in Technology Management and multiple IT certifications. He is currently an online instructor at the University of Phoenix where he teaches business communication and research courses for IT professionals.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, reporting to the CEO with a budget in the high millions and managing a staff of 140 employees. The ideal candidate has 3+ years of experience as a COO, 10 years in IT, and a proven track record of exceptional leadership, strategic planning, financial oversight, and people management skills.
This job posting summarizes requirements for a Chief Operating Officer position at a leading digital media company. The COO will oversee 140 employees and a high million dollar budget, implementing strategic goals and monitoring organizational performance. Key responsibilities include financial oversight, leadership, planning, and assessing business objectives. Qualified candidates will have 3+ years of COO experience in a successful software company, 10 years in IT industry, and exceptional leadership and communication skills.
This Account Executive role is responsible for prospecting, identifying, and closing new deals for a company's platform-as-a-service product by managing relationships and educating potential customers in large enterprises to meet or exceed monthly sales targets. The ideal candidate has 5+ years of B2B sales experience in cloud, PaaS, or open-source products and a track record of closing large deals with long sales cycles.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, directing a staff of 140 employees and a high million operating budget. The Chief Operating Officer will implement goals and objectives, provide leadership, and oversee financial and performance reporting to support the company's strategic business goals and future growth. Experience as a COO or equivalent for a successful software company is required along with 10 years in IT and a proven track record of exceptional leadership, planning, problem solving, and communication skills.
The document provides an overview of an experienced CIO/Director of IT. In 3 sentences:
The candidate has over 20 years of experience leading IT organizations across multiple industries, with a track record of delivering innovative solutions on time and under budget. Skills include expertise in ERP systems, networking, database management, and project management. Previous roles involved streamlining operations, improving customer support, negotiating contracts, and developing strategic plans to reduce costs and boost efficiency.
- Phil Nollan is an experienced IT director and project manager seeking new opportunities. He has over 25 years of experience in IT and has managed both small and large teams and projects.
- Most recently, he was a Senior Account Program Manager at EMC Corporation where he managed a $4M portfolio of IT services.
- He has a proven track record of delivering projects on time and on budget, and is skilled in areas like change management, problem management, and customer service.
Arun Kumar Barua is an ITIL Expert certified IT service management professional with over 12 years of experience implementing ITSM processes and tools like ServiceNow. He has worked with major companies like Infosys, Accenture, and HSBC in roles like Lead Consultant, Service Design Manager, and Assistant Manager. Some of his responsibilities have included managing teams, implementing ITIL processes for clients, and architecting ServiceNow solutions. He has expertise in areas like ITSM, infrastructure management, and process improvement.
Mustafa Shahateet is a Jordanian national seeking a career in ERP project management, business process analysis, and business consulting. He has over 10 years of experience implementing and managing ERP systems including Microsoft Dynamics AX, Oracle, and ROSS ERP. His experience includes project management, business analysis, database administration, and technical support. He holds professional certifications in Project Management and Microsoft Dynamics AX administration.
Christopher Reed is an award-winning business and technology leader with over 20 years of experience helping organizations through technology. He currently works as a Mobility and End User Computing Practice Manager, where he has helped grow a practice from $0 to over $1M in revenue. Reed has a track record of transforming end user operations through identity-based computing solutions and helping customers understand technology's financial impact through detailed modeling. He is recognized as a thought leader and has received several awards for his work with organizations.
Daksha Desai is a business/systems analyst and programmer with over 30 years of experience in various industries including insurance, financial services, telecommunications, and military applications. She has expertise in multiple programming languages and tools. Desai has held roles at several Fortune 500 companies where she ensured projects met specifications and regulatory requirements. She is skilled in tasks like requirements analysis, quality control, project management, and training.
Stephen Donnelly is an Enterprise Salesforce Manager with over 19 years of experience managing IT implementations and business process outsourcing for Fortune 500 clients. He has extensive experience implementing and managing Salesforce solutions including CRM, Omni-Channel, and migrating systems to Salesforce. As a Manager at Alorica, he established their Salesforce team and has launched over 20 programs. He is Salesforce Certified with competencies in Service Cloud, administration, and implementation best practices.
Shadab Hasan Khan is an experienced IT Manager with over 12 years of experience leading technology projects and implementing ERP systems. He currently works as the IT Manager for African Real Estate Company in Tanzania, where he manages a team of IT staff and the company's entire IT infrastructure. His skills include database management, software development, network administration, and business analysis. He has experience working as a Technical Project Manager and Software Developer for companies in South Africa and Lesotho.
This document provides a summary of qualifications for Lorenzo E. Young Jr., an IT professional with over 15 years of experience. It includes contact information, an overview of his technical skills and areas of expertise, work history in IT leadership roles at several companies, educational background, certifications, and references. Key aspects of his experience include project management, network administration, information security, and managing IT operations for organizations with multiple locations.
Marool Ologe Uzazormar provides information technology consulting services and has over 15 years of experience in roles such as head of business applications, solution consulting, and IT support. He has expertise in areas like technical support, project management, network administration, and security, and has worked on projects for companies in banking, telecommunications, and other industries. The document lists his objectives, work history, qualifications, responsibilities in various roles, and education.
This document provides a summary of Scott Livingston's experience and qualifications. It outlines his current role as a Technical Consultant at Hewlett Packard Co, where he works as a Microsoft FastTrack Manager driving adoption and success for customers. Previous roles included Consulting & Architecture, Team Lead, Engineering, and operational roles designing and implementing Citrix virtualization technologies for customers in various industries. He has over 20 years of experience in technical fields and holds a Citrix Certified Sales Professional certification.
In depth look at my career and work history focusing on the magnitude and impact of my accomplishments and the complexity of the the positions I've held and the teams I've managed.
Resume for Mark Spohn: Accomplished technical professional with business planning, program management, system administration, and cross-functional resource management experience aimed at maximizing technology in business. Consistently produce quality deliverables launching new technology, enhancing client-vendor relationships, streamlining policies and procedures, and modernizing business models. Independent CMS developer (2008-2012), seeking Social Media opportunities.
This document is a resume for Akash Dube summarizing his career experience in IT system management, IT compliance, and infrastructure management over nearly 14 years. It outlines his roles and responsibilities managing IT operations, including system and network administration, ITIL processes, team management, and IT compliance. It also lists his technical skills and qualifications, past work experience in senior IT roles at Lodha Group and CBay Systems, and his education including an MBA in Information Technology.
Sakhile Gatyeni is a qualified MIS Analyst with 9 years of experience in business systems analysis, information management, and IT. He currently works as the Head of Technology and MIS Analyst at Sabcool Refrigeration, where he manages the organization's Microsoft AX Dynamics system, servers, networking, and other technologies. Prior to this role, he held technical analyst and support positions at Barclays Africa and other companies.
Kweku Armah Biney is a software developer and data analyst with over 15 years of experience. He has expertise in managing databases, writing scripts, analyzing user requirements, and writing reports. He has a bachelor's degree in computer science and is Microsoft Certified in .NET technologies. He is currently an Applications Supervisor at Millicom Ghana Ltd, where he leads teams and ensures reliable application performance.
Tim Stein has over 10 years of experience in IT knowledge management and customer service roles. He currently works as an IT Knowledge Manager for Chevron Global IT Service Desk, where he manages a knowledgebase of over 7,000 articles used by 250 agents and 10,000 IT personnel. Previously, he held roles as an IT Business Analyst and Special Project Lead at Chevron, and has experience in helpdesk support, website development, and independent tech consulting. He has strong technical skills across various software, operating systems, and networking tools.
James B. Noble is an executive level IT manager with over 20 years of experience developing and managing technical solutions and projects. He is seeking a new opportunity to utilize his skills in optimizing technical infrastructure, systems security, and processes. He has a proven track record of reducing costs, increasing productivity and expanding operational capabilities through strategic alignment of technical resources with business objectives.
SoftServe - The Difference Is You! Join Professionals!Mykhailo Burychka
This document provides information about SoftServe, a software development company established in 1993 with over 1500 employees. It details SoftServe's certifications and awards, including being a Microsoft Gold Certified Partner. The document outlines SoftServe's management team and various departments that support roles like project management, software development, quality assurance, and technical writing. Benefits for SoftServe employees are also highlighted, including an on-site gym, language courses, healthcare services, discounts, and more.
Executive leader experienced at transforming technology operations, improving business performance and facilitating revenue growth by architecting and implementing cost-effective, robust and flexible systems and infrastructure.
• Customer Service
• Sales Support
• Project Management
• Systems Development
• Business Intelligence
• Analytics
• Databases
• Network & Security
• Telecommunications
• Call Center Support
• Data-Center Operations
• Business Continuity
Lokesh Vanjani is a senior IT manager with over 6 years of experience in banking and information technology. He has expertise in areas such as IT infrastructure management, systems administration, database management, and team leadership. Some of his major achievements include managing the successful migration of multiple banking systems and reengineering a corporate network. He is currently an Assistant Manager at The Federal Bank responsible for their IT infrastructure and a team of 30 professionals.
Lokesh Vanjani is a senior IT manager with over 6 years of experience in banking and information technology. He has expertise in areas such as IT infrastructure management, systems administration, database management, and team leadership. Some of his major achievements include managing the successful migration of multiple banking systems and reengineering a corporate network. He is currently an Assistant Manager at The Federal Bank responsible for their IT infrastructure and a team of 30 professionals.
Grace Chorey is a highly accomplished technology solutions manager with over 13 years of experience leading teams and driving strategic initiatives. She has expertise in data architecture, systems integration, and user experience optimization. Currently she leads a team at Starbucks responsible for technology implementations, data analytics platforms, and process improvements. Previously she held roles with increasing responsibility at Starbucks managing systems analysts and leading complex global projects.
Experienced IT Manager with 15+ years in IT Consultation Field including; Hardware, Software, and Networking Support.
Specialized in Trunk Solutions Assessment, Design, Action Planning, and Project Management, CompTIA A+ Instructor
David Lemon is an IT operations senior management specialist with over 25 years of experience managing IT operations and security. He has extensive technical skills and experience leading teams. His career includes positions as an IT operations and security manager, director of technology, network administrator, and other roles. He has a proven track record of successfully completing projects on time and within budget.
Wessam Farouk Radwan has over 15 years of experience in IT consulting including hardware, software, and networking support. He has held several IT management roles overseeing IT operations, service desks, and project management. He has technical skills in areas like Windows administration, networking, and surveillance systems installation. He also has teaching experience as a CompTIA A+ instructor and holds certifications including CompTIA A+, MCDST, and ITIL Foundation.
1. WANSHU SHAO, MBA SENIOR SYSTEMS ADMINISTRATOR & IT EXECUTIVE
yuleshow@mac.com LinkedIn.com/in/Yule-Show-28800b13 626-548-9386 Glendora, California 91741
Analytical, solutions-oriented and growth-driven executive, specializing in systems administration and information
technologies, while steering success throughout the encompassment of international trade, government and innovation.
With 25+ years of expertise in the strategic planning and development of innovative solutions, creating efficiencies for
business, while increasing productivity, performance and opportunities though continuous improvements and careful risk
management, avoiding issues that may otherwise occur in process. Influentially lead from within, strengthening teams and
departments, while empowering future leaders and superstars within technology, trade and sales.
Areas of Expertise include:
Strategic Planning & Analysis Network & Server Engineering International Trade & Government
Infrastructure Development Budget & Resource Management Import/Export/e-Commerce Community
Data & Contact Center Operations
Unified Communications & Web RTC
Active Directory & Domain Controllers
Print & Application Servers
Backup, Migrations & Disaster Recovery
Security, Patches & Debugging
Network & Server Administration
Senior Leadership & Training
Procurement & Negotiations
Client & Vendor Relationships
Help Desk & Ticketing
Operations Management
Compliance, Policy & Procedure
Continuous Improvement Strategies
Problem Resolution & Troubleshooting
Licensing & Inventory Control
Reporting & Documentation
Change Management
Risk Analysis & Management
Upgrades, Repairs & Fixes
Data Audits & Analysis
TECHNICAL PROFICIENCIES
Software:
Hardware:
Systems:
Servers:
Networks:
Database:
Programming:
Social Media:
Microsoft Office 365: Word/Excel/PowerPoint/Outlook, emacs, Adobe: Photoshop/Acrobat,
WordPress
Servers, Desktops, Laptops, iPhone, BlackBerry, iPad,
Linux, MacOS/iOS, Windows, Ubuntu
Microsoft: Windows Server/SQL/http/mail/Exchange Server/Active Directory/Cloud, Linux
Server
router, switch, Azure, firewall, CISCO, LAN/WAN, DNS, IP, DHCP
mySQL, Microsoft SQL
PERL, Lisp
Facebook/Twitter/LinkedIn/Instagram/WeChat/Weibo
PROFESSIONAL EXPERIENCE
ALLIED BUSINESS IT CONSULTA NTS Shanghai, China & Glendora, California 2015 to Present
A Microsoft Partner Company, focused on the Greater China Region of the world for promotions and deployment of customized
Microsoft Office 365 tools and services.
CHIEF TECHNOLOGY OFFICER | CTO
Provide executive c-level leadership to technology teams, overseeing all endeavors for the high-end IT/telecommunications
environment and guiding teams through the deployment of new client environments and platforms, compact with new
cloud-based systems, remote access technologies, Office 365 platforms, a virtual database and applications that breed
efficiency and productivity, hence improving performance throughout operations.
KEY ACCOMPLISHMENTS:
Spearhead analysis of client budgets and existing work environments, making suggestions to sales teams in the initiation
of consultative sales strategy, while designing and specifying technical requirements for the build and deployment of
efficient work environments, as strategized between the CEO, Microsoft and China Telecom.
Behind the creation of an extraordinary high-end IT/telecommunications lab, recognized as the leading lab within the
City of Shanghai, as it presents a full multi-functional office with daily desk business solutions, multi-locational
coordination servicing, international business initiatives and new technologies testing and development.
2. WANSHU SHAO, MBA
Page | 2
YuleShow.com
THE UNITED STATES DEPARTMENT OF COMMERCE Shanghai, China & Washington, DC 1998 to 2015
The trade promotion arm of the International Trade Administration within the United States Department of Commerce, consisting of of
a network of international trade specialists in U.S. Export Assistance Centers in more than 100 locations throughout the US. overseas,
located in US. Embassies and Consulates in more than 150 cities and 80 countries around the world.
SENIOR SYSTEM ADMINISTRATOR OF COMMERCIAL SERVICES | REGIONAL USCC SYSTEM ADMINISTRATOR 1998 to 2015
Instrumental to the senior-level leadership and direction of the IT department in the US Department of Commerce, acting
as a senior system administrator within commercial services, ensuring continuous uptime of servers and both the stability
and performance of systems by implementing continuous maintenance strategies, preventing failure, breach and/or loss.
Maintained both commercial service and United States Commercial Center (USC) local area networks (LAN), administering
security and surveillance in protecting highly sensitive files and mail servers, while providing support to seven corporate
offices around the United States.
KEY ACCOMPLISHMENTS:
Developed and implemented a new US Commercial Center (USCC) server network, including Microsoft Exchange and
Active Directory, as well as DNS and anti-virus services, transforming systems to compete against industry standards
and drive continued success for all USCC operations.
Provided remote leadership to on-site system administrators within U.S. Embassies and Consulates in EAP, East Asia
and Pacific; engaged in troubleshooting of all the desktop issues, guiding users through software and hardware
troubleshooting processes, identifying quick fixes, essential repairs and need for replacement.
Introduced HTML4 to China, interpreting specification and trending to Chinese, while developing and maintaining
maintenance to Chinese version of HTML 4 functionality
Launched the TMS system, supporting web development teams and providing technical assistance to Chinese
commercial services.
SENIOR COMMERCIAL SPECIALIST FOR E-COMMERCE INDUSTRY 2014 to 2015
Key in the establishment of e-commerce standards for the commerce department, coordinating efforts between Commercial
Service clientele and Chinese-based e-commerce platforms, meeting and driving the demand of growing import-export
activities between United States diplomatic parties.
KEY ACCOMPLISHMENTS:
Traveled to various global and regional offices, analyzing server statics, upgrading systems and installing new
applications within work environments and in facilitating training programs for internal users; took on special projects,
such as the Salesforce deployment and training of e-commerce teams, ensuring the USDOC that personnel were
qualified and thriving under use of the new CRM solution.
CTS TRAINER | INTERIM SALESFORCE TRAINER 2008 to 2015
Key contributor to the development of a client tracking systems, as created by the US Department of Commerce and used
in hundreds of USDOCs offices around the world. Trained and developed Department of Commerce personnel in the
utilization and optimization of CTS and CRM platforms.
KEY ACCOMPLISHMENTS:
Joined forces in the design and implementation of the client tracking system (CTS) refresh training for CS Guangzhou
(China), arranging and implementing training sessions for embassies in CS Seoul (Korea), CS Chengdu (China), CS
Guangzhou (China), CS Shanghai (China), CS Jakarta (Indonesia), CS Manila (Philippines), CS Chennai (India) and CS
Bangalore (India), while further coordinating the CMS to CTS conversion for these offices.
3. WANSHU SHAO, MBA
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Collaborated in the development and finalization of Chinese compatibility, setting standards and requirements for
system use for access to and within the web-based client management program, while en route to offices in the EAP
region.
Transferred old CMS data to the new CTS system, restoring and backing up data for time of failure, migration and/or
upgrade.
IPN NETWORK SYSTEM ADMINISTRATOR & TRAINER 2004 to 2010
Designer of a central server for the international partner network (IPN) of 14 China Council for the Promotion of International
Trade (CCPIT) offices and five commercial service offices, providing central filing and storage of highly secure and classified
materials, as well as a protected mail server for corporate-wide communications.
KEY ACCOMPLISHMENTS:
Essential to the design and setup of secure networks for protected access of web-initiated trade and foreign affairs
activities, distributing computer terminals for use by trained individuals and providing key technical support to CCPIT
offices in 10 different cities; developed and deployed the IPN WAN system, installed computers and implemented the
training for CCPIT Nanjing, Jiangsu, Hangzhou, Ningbo, Zhuhai, Chongqing, Kunmin, Shengzhen, Tianjing, Dalian,
Shanxi and Xi’an offices.
** *** **
Previously earned a reputation for excellence in the following positions:
THE UNITED STATES DEPARTMENT OF COMMERCE
Regional System Administrator Super System Engineer
CMS Developer & Analyst | Trainer CS China Website Technical Support
CS China Webmaster IPR Dispute Report Designer
SHANGHA I FEILO CO., LTD.
Package Designer
EDUCATION & TRAINING
Master of Business Administration in Leadership
MADONNA UNIVERSITY | Livonia, Michigan | 2003
Bachelor of Science in Package Design
SHANGHAI UNIVERSITY | Shanghai, China
CERTIFICATIONS:
Certified Lotus Professional of Designing (CLP)
Certified Lotus Professional of System Administrative (CLP)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Administrator (MCSA)
Registered PERL Developer
AWARDS & HONORS
Currently have over 30K active Followers on Weibo – Chinese Twitter Equivalent
Bronze Medal Award | Prestigious High Honor – The US Department of Commerce, Signed by Under Secretary, 2011
4. WANSHU SHAO, MBA
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Director General’s Award – The US Department of Commerce, Signed by Assistant Secretary, 2011
Meritorious Honor Award – The US Department of State, Signed by Consul General, 2010
Director General’s Award – The US Department of Commerce, Signed by Assistant Secretary, 2008
Superior Performance Award – The US Consulate General Shanghai China, Signed by Consul General, 2006
Distinguished Performance Award – The US Consulate General Shanghai China, Signed by Consul General, 2005
Bronze Medal Award | Prestigious High Honor – The US Department of Commerce, Signed by Under Secretary, 2003
PROFESSIONAL AFFILIATIONS
YuleShow.com – Developer & Host
China PERL Society – Leader, 1998 to Present
China Linux Association – Founder & Vice President, 1998 to Present
Shanghai Internet Association – Founder & Vice President, 1997 to 2000
Shanghai Computer Magazine – Columnist, 2000 to 2003