The document discusses challenges with scaling identity and access management systems to meet internet-scale demands. It notes that classical models break down at high scales, resulting in increased complexity and costs. A new, dynamically resilient approach is needed where each additional user provides a net benefit rather than cost. The role of administrators should be to manage infrastructure rather than users. Cultivating trust through transparency, participation and cooperation may allow for more scalable and secure systems compared to hierarchical, distrust-based approaches.