The document discusses social media marketing strategies for craft beverage brands. It begins with introductions of Matt Toomey from Social Bacon and Mike Giese from Liberty School Wines. It then covers legal restrictions on social media for alcohol brands, defining a social media strategy, creating engaging content, using paid social advertising, measuring social media effectiveness, and conducting giveaways. It concludes with a case study of Liberty School's "Merlot Madness" campaign which saw over 3,000 new Facebook fans and strong engagement through partnering with bloggers and varied content focused on recipes. The key takeaways emphasize defining goals, focusing platforms, producing varied content, leveraging user generated content, tracking social advertising metrics, and pursuing brand collabor
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Craft Beverage Social Media Marketing Strategy
1. Matt Toomey
Social Bacon
Social Media Marketing for Craft Beverage
#Scalable #Actionable #Effective.
Mike Giese
Hope Family Wines
2. Goals and Objectives
Quick introduction
TBB/ABC restrictions on social marketing
What is your social strategy? Stay true to your brand
Content and engagement
Paid social advertising
Social metrics, ROI, and measuring social media effectiveness
Giveaways, contests, and sweepstakes
Liberty School case study
3. Introductions
Matt Toomey, Co-founder/President of Social Bacon, a social media
marketing agency.
Clients exclusively in the Food, Wine/Beer, and Event industries.
5. Keep it Legal: TBB/ABC Restrictions for Alcohol
Brands on Social Media.
Until recently, Alcohol marketers in the US were restricted to
platforms where 71.6 percent of the audience is over 21 years of
age.
When did this change?
Many brands are tapping into Snapchat
It is illegal for alcohol brands to engage in two-way conversations
with anyone under 21 on social platforms.
Include disclaimers in your social profiles
Do not give away alcohol via social media.
Exception: ticketed events where alcohol will be consumed.
6. Define Your Social Strategy
Marketing goals behind social
Keep your social voice consistent and on-brand
Choose your social platforms, kick-ass on these platforms, repeat.
Post frequency, know your audience
Ad budget (more to come)
Cyber-stalking your competition is the highest form of flattery
8. Content and Engagement
Content is and will always be king.
Invest in a photo library of your product. You can never have too much content
for social. A mix of “professional” staged photos “in the moment” type photos
and user generated content images.
Content strategy
~60% of posts should be brand focused: a mix of hard sell, branding photos,
cool production shots, people behind the brand
~20% of posts should be a variety of content that your audience will be
interested in. Industry articles, local happenings, trending news, etc.
~20% User Generated Content (UGC) and humor
9. Content and Engagement cont.
Engagement drives reach and social growth
Social is all about conversations
Facebook is a paid media platform
Engaging posts will do well organically, however a little $ goes a long way.
Open ended questions
Fill in the blank posts
Small giveaways (glasses, logo swag, etc.)
Great vehicle for customer support
14. Paid Social Advertising cont.
Use FB Ad Manager
Mobile ad manager app great for promoting FB posts (but that’s it!)
More Advanced: Power Editor (only on Chrome browser)
Focus paid ads on posts that identify your brand, voice, and sales
Re-target ads for consumers who have visited your website
Target people who are walking/driving past your tap room, tasting room,
etc.
Set a monthly ad budget, run ads, monitor performance, repeat.
Split-testing
Ad budget should be spread across day-to-day posts, events, online sales,
events, etc.
15. Social Metrics (Facebook)
How important are total number of likes/fans?
Different answer depending on a brand’s size/production/competition
Post Engagement vs. Post Reach
Organic reach is at all time low on FB
Newsfeed algorithm.
Importance of post ads
Facebook Insights is a great tool for knowing who your social audience is,
but don’t get lost in the data.
17. ROI of Social Media cont.
That being said, ROI can be calculated quite easily when you run
targeted campaigns on social for ticketed events and in some
cases, online sales.
Look at ROE (Return on Engagement) for measuring your daily
post ads.
18. Giveaways, Contests, & Sweepstakes
Believe it or not, some brands still give away alcohol via Social. Don’t
be that brand.
Giveaways should always have a goal.
Increase followers/fans
Encourage shares for an event
Use of 3rd party tool for collecting other info like email address, name, etc.
ROI on giveaways can be easily calculated if you have an idea of how
much a demographically targeted fan/follower or email address is
worth to you.
Giveaways/Sweepstakes tend to perform better with local/regional
brands.
19. Liberty School Case Study
Two month campaign called “Merlot Madness”
Goals:
Target foodie wine lovers social media
Grow Facebook fans
Grow Instagram followers
Increase email subscribers
Establish a consistent posting strategy and develop the brand’s social voice
Drive in-store sales
Promote the Text to win campaign
20.
21. • A family-owned company and family-owned vineyards
• We embrace the diversity of microclimates in Paso Robles
• All wines are aged in French and American Oak
• Gentle cross-flow filtration shows dedication to quality without compromise
• An everyday drinking wine that can be enjoyed by everyone
22. Gender
Women Men
0
5
10
15
20
18 - 24 25 - 34 35 - 44 45 - 55 55 - 64 65+
Age Group
Women Men
0% 20% 40% 60% 80%
CA
TX
FL
M…
IL
NY
PA
M…
NV
AZ
Top 10 Markets
DEMOGRAPHIC INFORMATION
23. • National Free Merlot Campaign to draw attention to the
Merlot category
• Launched a series of videos via Social Media in Summer
2015
• Merlot Madness was a chain-focused campaign tying in
the Free Merlot branding
• Phase 1 (March): Social Media focused consumer
engagement
• Phase 2 (April): Partner with bloggers for simple
recipes with the aim of driving consumers to local
grocery stores
24. Liberty School’s Merlot Madness
March: March Madness style bracket where fans vote, engage, and
share content for a chance to win prizes.
Prizes: Initially cash (Visa gift cards) prizes, however partnered with
UncommonGoods for cross promotion.
What worked:
Post engagement was strong
Cross-promotion with UncommonGoods was very successful
Challenges:
People were hesitant to sign up for an email list. Voting engagement was 10x
stronger on post comments as opposed to Voting page.
FreeMerlot social channels were difficult to gain traction
27. Liberty School’s Merlot Madness
April: Month long campaign focusing on how you could “elevate your
everyday” at home with a great recipe and a bottle of Liberty School
Merlot.
Partnered with 3 professional food/recipe bloggers who developed
custom recipes, photos, and cross-promotion.
Posted our own food/wine photos
What worked:
Engagement and Facebook growth was strong
Bloggers provided great recipes, photos, and cross-promotion
Challenges:
Hoping for better Instagram growth
32. Liberty School Campaign Stats
New Facebook fans: 3,407 (started with 1394, ended campaign with 4,801 total fans)
Total reach on posts and ads during the 2 months: 295,496
Total number of engaged Facebook users: 10,312
Total number of new Instagram followers: 292
33. Key Takeaways
Define your goals with social. Focus ad spend on those goals.
You don’t have to be on all social platforms, but make sure you rock
the platforms you are on.
Produce great content and vary the type of content.
Fans/followers are often the best content providers.
You can never have enough photos in your content bank.
Social advertising can be very effective. Track metrics, adjust ads
and content based on results.
Look for collaboration and cross-promotion with brands who have
same customer demographic.
34. Questions?
Don’t hesitate to reach out with questions.
Matt Toomey
matt@socialbacon.net
925-596-0311
www.socialbacon.net