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Matt Toomey
Social Bacon
Social Media Marketing for Craft Beverage
#Scalable #Actionable #Effective.
Mike Giese
Hope Family Wines
Goals and Objectives
 Quick introduction
 TBB/ABC restrictions on social marketing
 What is your social strategy? Stay true to your brand
 Content and engagement
 Paid social advertising
 Social metrics, ROI, and measuring social media effectiveness
 Giveaways, contests, and sweepstakes
 Liberty School case study
Introductions
 Matt Toomey, Co-founder/President of Social Bacon, a social media
marketing agency.
 Clients exclusively in the Food, Wine/Beer, and Event industries.
Introductions
 Mike Giese: Brand Manager, Liberty School Wines
Keep it Legal: TBB/ABC Restrictions for Alcohol
Brands on Social Media.
 Until recently, Alcohol marketers in the US were restricted to
platforms where 71.6 percent of the audience is over 21 years of
age.
 When did this change?
 Many brands are tapping into Snapchat
 It is illegal for alcohol brands to engage in two-way conversations
with anyone under 21 on social platforms.
 Include disclaimers in your social profiles
 Do not give away alcohol via social media.
 Exception: ticketed events where alcohol will be consumed.
Define Your Social Strategy
 Marketing goals behind social
 Keep your social voice consistent and on-brand
 Choose your social platforms, kick-ass on these platforms, repeat.
 Post frequency, know your audience
 Ad budget (more to come)
 Cyber-stalking your competition is the highest form of flattery
Content and Engagement
What sort of content
goes viral on social?
Content and Engagement
 Content is and will always be king.
 Invest in a photo library of your product. You can never have too much content
for social. A mix of “professional” staged photos “in the moment” type photos
and user generated content images.
 Content strategy
 ~60% of posts should be brand focused: a mix of hard sell, branding photos,
cool production shots, people behind the brand
 ~20% of posts should be a variety of content that your audience will be
interested in. Industry articles, local happenings, trending news, etc.
 ~20% User Generated Content (UGC) and humor
Content and Engagement cont.
 Engagement drives reach and social growth
 Social is all about conversations
 Facebook is a paid media platform
 Engaging posts will do well organically, however a little $ goes a long way.
 Open ended questions
 Fill in the blank posts
 Small giveaways (glasses, logo swag, etc.)
 Great vehicle for customer support
Content/Engagement samples
Content/Engagement samples
Content/Engagement samples: UGC
Paid Social Advertising
 Friends don’t let friends Boost Posts!
Paid Social Advertising cont.
 Use FB Ad Manager
 Mobile ad manager app great for promoting FB posts (but that’s it!)
 More Advanced: Power Editor (only on Chrome browser)
 Focus paid ads on posts that identify your brand, voice, and sales
 Re-target ads for consumers who have visited your website
 Target people who are walking/driving past your tap room, tasting room,
etc.
 Set a monthly ad budget, run ads, monitor performance, repeat.
 Split-testing
 Ad budget should be spread across day-to-day posts, events, online sales,
events, etc.
Social Metrics (Facebook)
 How important are total number of likes/fans?
 Different answer depending on a brand’s size/production/competition
 Post Engagement vs. Post Reach
 Organic reach is at all time low on FB
 Newsfeed algorithm.
 Importance of post ads
 Facebook Insights is a great tool for knowing who your social audience is,
but don’t get lost in the data.
ROI of Social Media
 Gary V. said it best…
ROI of Social Media cont.
 That being said, ROI can be calculated quite easily when you run
targeted campaigns on social for ticketed events and in some
cases, online sales.
 Look at ROE (Return on Engagement) for measuring your daily
post ads.
Giveaways, Contests, & Sweepstakes
 Believe it or not, some brands still give away alcohol via Social. Don’t
be that brand.
 Giveaways should always have a goal.
 Increase followers/fans
 Encourage shares for an event
 Use of 3rd party tool for collecting other info like email address, name, etc.
 ROI on giveaways can be easily calculated if you have an idea of how
much a demographically targeted fan/follower or email address is
worth to you.
 Giveaways/Sweepstakes tend to perform better with local/regional
brands.
Liberty School Case Study
 Two month campaign called “Merlot Madness”
 Goals:
 Target foodie wine lovers social media
 Grow Facebook fans
 Grow Instagram followers
 Increase email subscribers
 Establish a consistent posting strategy and develop the brand’s social voice
 Drive in-store sales
 Promote the Text to win campaign
• A family-owned company and family-owned vineyards
• We embrace the diversity of microclimates in Paso Robles
• All wines are aged in French and American Oak
• Gentle cross-flow filtration shows dedication to quality without compromise
• An everyday drinking wine that can be enjoyed by everyone
Gender
Women Men
0
5
10
15
20
18 - 24 25 - 34 35 - 44 45 - 55 55 - 64 65+
Age Group
Women Men
0% 20% 40% 60% 80%
CA
TX
FL
M…
IL
NY
PA
M…
NV
AZ
Top 10 Markets
DEMOGRAPHIC INFORMATION
• National Free Merlot Campaign to draw attention to the
Merlot category
• Launched a series of videos via Social Media in Summer
2015
• Merlot Madness was a chain-focused campaign tying in
the Free Merlot branding
• Phase 1 (March): Social Media focused consumer
engagement
• Phase 2 (April): Partner with bloggers for simple
recipes with the aim of driving consumers to local
grocery stores
Liberty School’s Merlot Madness
 March: March Madness style bracket where fans vote, engage, and
share content for a chance to win prizes.
 Prizes: Initially cash (Visa gift cards) prizes, however partnered with
UncommonGoods for cross promotion.
 What worked:
 Post engagement was strong
 Cross-promotion with UncommonGoods was very successful
 Challenges:
 People were hesitant to sign up for an email list. Voting engagement was 10x
stronger on post comments as opposed to Voting page.
 FreeMerlot social channels were difficult to gain traction
Liberty School’s Merlot Madness
Liberty School’s Merlot Madness
Liberty School’s Merlot Madness
 April: Month long campaign focusing on how you could “elevate your
everyday” at home with a great recipe and a bottle of Liberty School
Merlot.
 Partnered with 3 professional food/recipe bloggers who developed
custom recipes, photos, and cross-promotion.
 Posted our own food/wine photos
 What worked:
 Engagement and Facebook growth was strong
 Bloggers provided great recipes, photos, and cross-promotion
 Challenges:
 Hoping for better Instagram growth
Liberty School – Content Focus
Liberty School – Content Focus
Liberty School – Content Focus
Liberty School Campaign Stats
 New Facebook fans: 3,407 (started with 1394, ended campaign with 4,801 total fans)
 Total reach on posts and ads during the 2 months: 295,496
 Total number of engaged Facebook users: 10,312
 Total number of new Instagram followers: 292
Key Takeaways
 Define your goals with social. Focus ad spend on those goals.
 You don’t have to be on all social platforms, but make sure you rock
the platforms you are on.
 Produce great content and vary the type of content.
 Fans/followers are often the best content providers.
 You can never have enough photos in your content bank.
 Social advertising can be very effective. Track metrics, adjust ads
and content based on results.
 Look for collaboration and cross-promotion with brands who have
same customer demographic.
Questions?
Don’t hesitate to reach out with questions.
Matt Toomey
matt@socialbacon.net
925-596-0311
www.socialbacon.net

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Craft Beverage Social Media Marketing Strategy

  • 1. Matt Toomey Social Bacon Social Media Marketing for Craft Beverage #Scalable #Actionable #Effective. Mike Giese Hope Family Wines
  • 2. Goals and Objectives  Quick introduction  TBB/ABC restrictions on social marketing  What is your social strategy? Stay true to your brand  Content and engagement  Paid social advertising  Social metrics, ROI, and measuring social media effectiveness  Giveaways, contests, and sweepstakes  Liberty School case study
  • 3. Introductions  Matt Toomey, Co-founder/President of Social Bacon, a social media marketing agency.  Clients exclusively in the Food, Wine/Beer, and Event industries.
  • 4. Introductions  Mike Giese: Brand Manager, Liberty School Wines
  • 5. Keep it Legal: TBB/ABC Restrictions for Alcohol Brands on Social Media.  Until recently, Alcohol marketers in the US were restricted to platforms where 71.6 percent of the audience is over 21 years of age.  When did this change?  Many brands are tapping into Snapchat  It is illegal for alcohol brands to engage in two-way conversations with anyone under 21 on social platforms.  Include disclaimers in your social profiles  Do not give away alcohol via social media.  Exception: ticketed events where alcohol will be consumed.
  • 6. Define Your Social Strategy  Marketing goals behind social  Keep your social voice consistent and on-brand  Choose your social platforms, kick-ass on these platforms, repeat.  Post frequency, know your audience  Ad budget (more to come)  Cyber-stalking your competition is the highest form of flattery
  • 7. Content and Engagement What sort of content goes viral on social?
  • 8. Content and Engagement  Content is and will always be king.  Invest in a photo library of your product. You can never have too much content for social. A mix of “professional” staged photos “in the moment” type photos and user generated content images.  Content strategy  ~60% of posts should be brand focused: a mix of hard sell, branding photos, cool production shots, people behind the brand  ~20% of posts should be a variety of content that your audience will be interested in. Industry articles, local happenings, trending news, etc.  ~20% User Generated Content (UGC) and humor
  • 9. Content and Engagement cont.  Engagement drives reach and social growth  Social is all about conversations  Facebook is a paid media platform  Engaging posts will do well organically, however a little $ goes a long way.  Open ended questions  Fill in the blank posts  Small giveaways (glasses, logo swag, etc.)  Great vehicle for customer support
  • 13. Paid Social Advertising  Friends don’t let friends Boost Posts!
  • 14. Paid Social Advertising cont.  Use FB Ad Manager  Mobile ad manager app great for promoting FB posts (but that’s it!)  More Advanced: Power Editor (only on Chrome browser)  Focus paid ads on posts that identify your brand, voice, and sales  Re-target ads for consumers who have visited your website  Target people who are walking/driving past your tap room, tasting room, etc.  Set a monthly ad budget, run ads, monitor performance, repeat.  Split-testing  Ad budget should be spread across day-to-day posts, events, online sales, events, etc.
  • 15. Social Metrics (Facebook)  How important are total number of likes/fans?  Different answer depending on a brand’s size/production/competition  Post Engagement vs. Post Reach  Organic reach is at all time low on FB  Newsfeed algorithm.  Importance of post ads  Facebook Insights is a great tool for knowing who your social audience is, but don’t get lost in the data.
  • 16. ROI of Social Media  Gary V. said it best…
  • 17. ROI of Social Media cont.  That being said, ROI can be calculated quite easily when you run targeted campaigns on social for ticketed events and in some cases, online sales.  Look at ROE (Return on Engagement) for measuring your daily post ads.
  • 18. Giveaways, Contests, & Sweepstakes  Believe it or not, some brands still give away alcohol via Social. Don’t be that brand.  Giveaways should always have a goal.  Increase followers/fans  Encourage shares for an event  Use of 3rd party tool for collecting other info like email address, name, etc.  ROI on giveaways can be easily calculated if you have an idea of how much a demographically targeted fan/follower or email address is worth to you.  Giveaways/Sweepstakes tend to perform better with local/regional brands.
  • 19. Liberty School Case Study  Two month campaign called “Merlot Madness”  Goals:  Target foodie wine lovers social media  Grow Facebook fans  Grow Instagram followers  Increase email subscribers  Establish a consistent posting strategy and develop the brand’s social voice  Drive in-store sales  Promote the Text to win campaign
  • 20.
  • 21. • A family-owned company and family-owned vineyards • We embrace the diversity of microclimates in Paso Robles • All wines are aged in French and American Oak • Gentle cross-flow filtration shows dedication to quality without compromise • An everyday drinking wine that can be enjoyed by everyone
  • 22. Gender Women Men 0 5 10 15 20 18 - 24 25 - 34 35 - 44 45 - 55 55 - 64 65+ Age Group Women Men 0% 20% 40% 60% 80% CA TX FL M… IL NY PA M… NV AZ Top 10 Markets DEMOGRAPHIC INFORMATION
  • 23. • National Free Merlot Campaign to draw attention to the Merlot category • Launched a series of videos via Social Media in Summer 2015 • Merlot Madness was a chain-focused campaign tying in the Free Merlot branding • Phase 1 (March): Social Media focused consumer engagement • Phase 2 (April): Partner with bloggers for simple recipes with the aim of driving consumers to local grocery stores
  • 24. Liberty School’s Merlot Madness  March: March Madness style bracket where fans vote, engage, and share content for a chance to win prizes.  Prizes: Initially cash (Visa gift cards) prizes, however partnered with UncommonGoods for cross promotion.  What worked:  Post engagement was strong  Cross-promotion with UncommonGoods was very successful  Challenges:  People were hesitant to sign up for an email list. Voting engagement was 10x stronger on post comments as opposed to Voting page.  FreeMerlot social channels were difficult to gain traction
  • 27. Liberty School’s Merlot Madness  April: Month long campaign focusing on how you could “elevate your everyday” at home with a great recipe and a bottle of Liberty School Merlot.  Partnered with 3 professional food/recipe bloggers who developed custom recipes, photos, and cross-promotion.  Posted our own food/wine photos  What worked:  Engagement and Facebook growth was strong  Bloggers provided great recipes, photos, and cross-promotion  Challenges:  Hoping for better Instagram growth
  • 28.
  • 29. Liberty School – Content Focus
  • 30. Liberty School – Content Focus
  • 31. Liberty School – Content Focus
  • 32. Liberty School Campaign Stats  New Facebook fans: 3,407 (started with 1394, ended campaign with 4,801 total fans)  Total reach on posts and ads during the 2 months: 295,496  Total number of engaged Facebook users: 10,312  Total number of new Instagram followers: 292
  • 33. Key Takeaways  Define your goals with social. Focus ad spend on those goals.  You don’t have to be on all social platforms, but make sure you rock the platforms you are on.  Produce great content and vary the type of content.  Fans/followers are often the best content providers.  You can never have enough photos in your content bank.  Social advertising can be very effective. Track metrics, adjust ads and content based on results.  Look for collaboration and cross-promotion with brands who have same customer demographic.
  • 34. Questions? Don’t hesitate to reach out with questions. Matt Toomey matt@socialbacon.net 925-596-0311 www.socialbacon.net